We have gone to Pet School and Hotel for 30 years and have always loved them, and they have always…read moreloved our dogs. But our last visit was a huge disappointment. I am not sure if Mary or Ruth are no longer involved, and if so, that may explain it. We picked up our dog and she was clearly very ill. She was limp and lifeless in the car. We went straight to the vet. She had a 104.5 fever and ended up spending the week at the vet. I called to ask how they could not have noticed she was so ill. I got a note of apology, which I appreciated, but they really missed this one. We have since moved to another kennel.

When my dog became paralyzed in July, our previous groomer at the Humane Society Eastpoint nearly…read moredoubled our price... I was never totally happy there anyways so I did some research and found the Pet School & Hotel. I swear I don't trust anyone else to groom my special needs dog. It is a small business which I love, it truly reminds me of home. The staff and owner are always so kind and they treat Charlie like they've known him forever. The groomer always does exactly what I ask and Charlie comes home with a cute seasonal bandanna. The small detail really means a lot to me. The prices are also incredibly affordable... I would recommend this business to anyone in Louisville. I am about to move to a different area of town and I will gladly still make the drive to this place.

Our golden doodle experienced some trauma with a previous groomer and we needed to find a groomer…read morewho could ease her anxiety. I'm so thankful we called Bark Avenue! They did a phenomenal job and never once referred to my dog as "hostile". Midge looks absolutely amazing, feels so much better and even gave her new groomer a kiss before we left! Bark Avenue will be our only groomer from now on! Thank you so much for the great experience and taking such awesome care of our girl!

Starting taking my Louie there after getting a recommendation from a family we meet in the park,…read morewho had a similar dog that requires a "Sporting cut". Although Louie is not a fan, they do an excellent job on his cut! He comes back very soft and smelling very nice...for a dog!

To say that we take daycare and boarding for CJ, our golden retriever mix, seriously is a major…read moreunderstatement! We arrived in Louisville just over three years ago and we tried MANY other places around town. Some were ok, some I would never take her back to, but NONE of them compare to Barks on Bauer! The first time we met the owners, Lynda and Bill, we felt immediately at ease. It's just so obvious how much they love animals! Moreover, they actually live on the second floor of the building, meaning that there's always someone on site when we leave our girl there overnight. Their space is clean, modern, and the dogs clearly love it! CJ knows the route from our house to Barks and once it's clear that's where we're heading she actually starts squeaking with anticipation and can't wait to get in the door. If there's any question that she loves it, when we come to pick her up, she runs to greet us, but then runs back to say "goodbye" to Bill before we can leave! The location itself is very convenient and the on-site parking makes drop off and pick up a breeze. There's also a peace of mind that comes with knowing that there's an animal hospital adjacent to Barks and that the two businesses have a great relationship. When it comes to cost and convenience, we've never found a better place! We've had family emergencies arise and they have been able to take CJ for a few nights with very little notice, something we still deeply appreciate. Finally, I'd be remiss not to mention how much CJ loves daycare there! After being so excited to get there, she spends a day playing and then comes home absolutely exhausted. If it's true that a tired dog is a happy dog, then we have one happy girl on Barks days! Not only that, but it really takes her a couple days to recover completely from a day of daycare. Of course, I think she gets extra excited when someone has a birthday and they have a party. Yep, that's right, dog birthday parties at dog day care. And the pictures they post online are even better than you'd imagine! We have have only had wonderful experiences with Barks on Bauer and, if it isn't obvious, we take caring for CJ pretty seriously! I absolutely recommend Barks to any dog owner who's looking for socialization, a caring team, and a wonderful experience for their dog!

My puppy Winnie has been going to Barks in Bauer for a couple of years. She mainly goes to daycare…read morebut she's stayed the night several times for long weekends. I appreciate that Bill and Lynda are crazy-dog friendly. Winnie is an 85 pound lab and mastiff mix. She is every stereotypical thing you've heard about young labs. She's very sweet and friendly - but she's also a high energy vocal spazz. She's stayed at other facilities that were clearly annoyed by her rambunctious nature - so I always appreciate that Bill and Lynda seem happy when she visits. Bill and Lynda are also neurotic-owner friendly. They reply to my check-ins quickly. As time has went on I typically only check on her once a day (which is a significant decrease) - but that just goes hand in hand with trusting that they are caring for her. Anyone who has ever loved an animal knows that it can be difficult to leave them places - but that burden is eased when you feel like they are in capable and loving hands. Barks on Bauer also provides other services such as in-home pet sitting, dog walking, baths, nail trims, and birthday parties. If your dog needs medications, they're able to give them what they need. I love that they post pictures and videos of the dogs on Facebook so you can see them playing. They're literally right behind Chenoweth Animal Hospital - which is comforting to me to know they're so close in case anything happened. From one crazy dog mama to all the others reading this - try them out!

My new favorite location! I started bringing my dog here for grooming and they do an excellent job!…read moreThey even offer free pup cups on Saturdays, so make sure to stop in. If you're looking for a good and friendly groomer who actually takes price in what they do, ask for Kat! She's super sweet and my baby loves his cut.

Mallory is absolutely the best! She takes such wonderful care of our Frenchie, Minnie Mae. No…read morematter how busy her schedule is, she always finds a way to fit Minnie in for grooming, even when we don't have an appointment. Mallory takes her time to make sure everything is perfect, and Minnie always looks and smells amazing when we pick her up. We couldn't ask for a better groomer-highly recommend!

She went above and beyond my expectations, and did a wonderful job. I believe it is a "one woman"…read morebusiness, but she easily does the work of 3!

Thank you for the perfect service. It was skillfully placed exactly where we requested in order to…read morethrow carpet out from the top floor! Great value!

I used this company for a home improvement project. Very pleased with reserving, drop off, and pick…read moreup. They suggested a 12 cubic feet dumpster, glad they did because we packed it full. We will use them again, when we have a construction dumpster need. Was able to pay online and it was super easy.

This is the second time we've used Zerorez and are 100% satisfied. Scheduled online. They…read moreconfirmed immediately. They call ahead and got to work as soon as they arrived. Very professional. I love they don't use chemicals to clean. The carpet comes back to life. Chris, our technician, was very efficient. We will continue to use Zerorez in the future.

Still using this service and still very happy with our results. I love that you can schedule online…read morewithout any fuss and they show up. Both times the technicians were fast and cleaned up any problem areas. We live quite far from the main office and appreciate that for a small fee they will come out to our home.

Amazing workers. Did an awesome job with my fur baby…read more Prices are reasonable . .

My Fur baby received grooming from this location on 06/13/2026. I dropped him out at 12:30pm and he…read morewasn't ready until around 7pm. When I picked him up the groomer stated "He is a little sensitive around his private area".The next day my fur baby was in pain , I noticed that he had a DEEP cut and he had to receive stitches. I was not informed that she cut him . When I called to let them know he had a cut I was told "He was matted , and sometimes it happens" NO EMPATHY!!!!!!! NO APOLOGIES !!!!!!!!! They had to rush because I was told multiple times that "We're supper busy on Friday and Saturdays " They hurt my fur baby !!!!!!! He has been matted before and the previous worker never cut him . Also they should clean up a little in the waiting area !