I had the absolute best experience with WAGS for boarding recently. We had vacation plans in Europe and were leaving our two golden retrievers there for two weeks. Right before the trip, our older dog had a medical issue and needed special attention. Johnny Wags and the team not only gave special attention to our dog, but they also helped throughout the stay and gave regular updates and photos along the way. I've never met such a compassionate and loving dog boarders in my life -- they allowed us to go on vacation worry-free and took care of our dogs like they were their own. This was our first experience with WAGS, but it won't be our last! Overall excellent experience. And the two-acre ranch in Novato was a dog heaven for both dogs -- especially our 2-year-old who has a lot of energy! Got photos and videos of her having the time of her life. Thanks, WAGS! read more

My husband and I are so happy we found Wags! We have a 6 month Mini Aussie who loves to play in the dirt and needs a bath every couple of weeks. Johnny has made the appointment process incredibly easy. We've been lucky as they typically get Ezra in within 48 hours of calling. Each time, he comes home incredibly happy & smells incredible. He's never smelled like wet dog or excess fragrance. We're highly considering boarding Ezzy with Wags as I know Johnny truly cares about his well-being. Thank you for everything - We can't wait for his first haircut read more

Wags - Ezra after his bath! - Pet Groomers Near Me - San Francisco, California

We just did a lil' walk in for a nail trim today. Super fast and efficient. We'll be scheduling a full grooming and probably daycare! Super nice staff, affordable and happy they are close by. :) read more

This place was fantastic and they took care of my dog beautifully. My little one is a screamer and the took care of her and dealt with all her yelping. I don't live in the area anymore but went there because of good reviews and I was not disappointed. If you are in SF or surrounding area I highly recommend this place from their customer service to just over all experience definitely 5 stars. My go too spot for sure if I'm in the area read more

I did not plan on stopping by here. I actually had one thing on my mind and that was Miller's East Coast Deli but I happened to notice this place because of the name.. Wags. That is funny and cute! People need to unlock the gate from the inside to walk in. I see a dog being showered and groomed and nearby 2 loose big dogs roaming in that small area but they did not seem to mind. I wanted to get my Mom's dogs some treats.. I picked pig's ear for $.80 each, I think and when I placed them on the counter, the Husky jumped and stole it! Haha! The lady quickly grabbed it back but I assured her that it's cool and that I'll purchase that, no need to grab another one. Before I left I asked if I could take pictures of the 2 dogs.. I did. So cute. read more

We are so happy we found Wags! Our dog used to be really anxious at our previous groomer, she had no problems at all at Wags though. The groomer Christine understood immediately how we liked our doodle to be groomed. Customer service was 10/10!!! read more

If possible, I'd give more than five stars. The level of awesome is exceptional. I've taken two dogs here. Not the most groomer-loving dogs either. I have a lot of anxiety coming, but that has nothing to do with the staff, who consistently do an outstanding job and are friendly. read more

Wags - My girl doesn't enjoy getting her nails trimmed. They had her in a little muzzle as a precaution. Cute as ever . - Pet Groomers Near Me - San Francisco, California

5 stars?! No 10 stars!! They doing super great job!! I came to here with my old Yorkie before. He passed away... But I got a new girl ( Pomeranian mix ) She looks very cute after grooming. 100% recommended! read more

Wags - Very pretty after grooming! - Pet Groomers Near Me - San Francisco, California

Another "blue-moon review" from me, but Johnny and the Wags team deserve it! I brought my labradoodle puppy here for her first professional grooming. Johnny was not only easy to communicate with, he was also patient and transparent through the process. The rest of the Wags team was also courteous, and when I dropped my baby off, I can tell they truly care for every pet that goes through there. Best part of all, my pup was very chipper when I picked her up; didn't show any signs of fear or pain. (I've had my share of bad groomers with my previous dogs so I know what it's like.) Wags did a meticulous job and we were left with a cheerful, groomed dog at the end of the day. Thanks for making Koda's first experience a pleasant one, Wags! read more

Destinie did an incredible job with my 1 1/2 year old shih tzu. He can be difficult and has some separation anxiety but Destinie did a great and very cute summer cut for him!! I am super impressed. It also only took two hours! Normally the groomers is an all day thing so it was nice to be done so fast. I definitely recommend Destinie and we will be back!! You can tell the folks over Wags really love their work and dogs!! read more

Dogs always steal the show, because they're such relentless showboaters. But cats have grooming needs, too. Specifically, they have claws, which refuse to stop growing even during a pandemic. If you happen to have a cat like mine, fourteen-year-old Smokey Joe, who won't let me anywhere near his paws since I let them get overgrown and infected, and which resulted in an $850 emergency veterinary bill, you have to start looking for more effective, and safer, alternatives. I live in the Polk Street neighborhood, so I've been aware of Wags for a long time. Yesterday morning I paused by their front door and glanced at their menu board, which seemed to indicate that they might be able to clip my cat's claws. The co-owner on duty confirmed it. So early this afternoon I called to see if I could bring Smokey Joe in today. Sure, the man (the other co-owner?) said. How about 3:00? That was fine with me. I didn't even have to give my name or my credit-card information. I showed up, and handed over Smokey Joe, who had been howling and yowling for the entire trip over there. Five minutes later, I got Smokey Joe back, expertly clipped and, somehow, much calmer than he'd been before. I don't know how this guy did it. It might have to do with years of experience cutting all kinds of claws on all kinds of creatures. And while I know that this single experience wouldn't qualify with statisticians as a "significant sample size," I'll most definitely be back. In my opinion, if they feel like it, they should promote their cat services right alongside their dog services. I give them five stars. And so does Smokey Joe, who confided that he considers twenty bucks to be quite the bargain. Even after I told him that I'd be docking it from his allowance. read more

Every time we've taken our puppy Buca to Wags for a bath she has come home happy, clean, and fluffy. Recently we had a poor scheduling experience. The team at Wags was quick to recognize their mistake, put processes in place to avoid it in the future, and make it up to us as customers. Their communication and customer-centric approach was great throughout the process and they turned a frustrated customer into a loyal one. Thank you Johnny and Zale! read more

While visiting the city, we needed day care for our Bear. We got way more than we expected. A clean, cheerful place with great attention paid to our best friend. He was happy and content when we arrived to pick him up. Mia took awesome care of him as he is abit of a wallflower. Great rate, but more important, great care. Thanks again. Wag on! read more

Wags - Our Bear after a fabulous day with Mia at Wags. Thank you for a safe, loving place for him while we enjoyed your city. 5 Stars! - Pet Groomers Near Me - San Francisco, California

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In the several years that I have lived in the Pacific Heights area, only one landmark on my run has consistently stopped me in my tracks: Wags! The gloriously happy dogs through its huge glass window never failed to mesmerize me. I even took pictures.... Upon adopting a puppy--Cranberry--from the shelter a little over a month ago, then, I was both excited and nervous to finally have an excuse to step into Wags and bring my puppy in to get her nails trimmed. As a first-time dog mom, I had read tutorials, run Google image searches and watched endless YouTube videos on how to distinguish between the nail and the quick, but I was still terrified that I would accidentally cut her quick, which I wasn't 100% sure I could precisely delineate. So I called and then swung by Wags, where the most friendly, patient and kind (not to mention clearly experienced) gentleman by the name of Zale sat down on the floor with me so I could see how he trimmed Cranberry's nails and then let me trim the nails on one paw by myself while he supervised. Although Cranberry was nervous, he was gentle and calm with her, which made the otherwise stressful process a lot more manageable. Along the way, Zale also took the time to field my very specific follow-up questions re: nail trimming frequency, styptic powder and the like, and I felt a lot better about my chances at learning how to take care of Cranberry than I would have without Zale's above and beyond service. From a pure business standpoint--at least from a short-term perspective--Zale could have declined to show me how to trim Cranberry's nails in the hopes that I would become more dependent on Wags for the nail trims. However, in blowing me away with his service orientation and clear love for all things dogs, he's made me perhaps Wags' new biggest fan. I can't wait to go back and try some of the other grooming services. Thank you, Zale, for your amazing help! Cranberry and I hope to see you again soon. read more

I've been taking my dog to Wags for about 3 months now and can verify that Wags provides reliably great, affordable dog grooming services! They always do such a fantastic job with my husky mix who absolutely hates water. The shampoo they use is nice and subtle, and my dog's fur always feels suuper fluffy and soft afterwards! They handle my dog's high energy very well and in a manner that was both safe for my dog and the team, which I greatly appreciate. 10/10 WAGS definitely is my go-to for grooming! read more

I. Went into Wags, and saw many dogs soaped up, and left to be cold and shaking Crying, in the metal wash tubs. I was very concerned, the young girl at the counter just shrugged me off, I said how cold and forlorn they looked. The girl did not bother to answer me. They try to wash a lot of dogs all at the same time, there is no excuse for leaving them shaking from the cold in those tubs, they needed to be rinsed off and towel dried right away. Not left to freeze while all wet and soapy. I would. Never take my dogs there after what I saw. read more

I don't actually own a dog, but i do walk past this fabulous place everyday and i freaking love it. So many cute little and big fat ass dogs frolick and play and you can watch them in the window. This place makes me happy when I am sad. And lately i've been down in the dumps, so it helps me to walk past this place because it lights up my face it will light yours up too, so go a walkin past it. they have dogs that are as small as my foot and dogs that i could probably ride, i like that. read more

Went there today for our usual cat nail trimming which Wags has done in the past for a fee of $20.00. Our cat that weighs 6-7 pounds has motion sickness and today's appointment she hadn't gotten sick yet so we told the man there. Oh ok no worries. Next thing you know he's bringing her back out in her carrier..."oh we can't do it. She got sick everywhere barely a teaspoon. Also said take her to a vet. OMG couldn't believe it. Our cat is WELL taken care of. What a punk. So once again realize Wags shouldn't do cats!!!! Grow a pair of balls buddy. read more

A subset of my puppy's least favorite things / greatest fears (in no particular order) would definitely include: - water (be it falling on him from the sky, submerging his toes in shallow pools, or god forbid, anything approaching total submersion) - being man-handled by strangers - having his ears / mouth / paws examined (let's not even start on having anything actually done to them!) - loud noises - crowded places see a cute 20lb black terrier puppy rolling happily in the grass - this should be your cue to avoid walking that way, as i assure you, his undisguised look of pure joy is due, yes, to finding a wonderful treasure trove of crap. yes, i have THAT dog. i won't pretend my puppy loves Wags. he knows full well that each item on his least favorite things list will be be ticked off. that said, the crew there could not be more kind, compassionate and good humored. washing a puppy is not rocket science (though having tried several times myself my respect for this profession has increased a thousand-fold) but washing dozens of dogs while treating them each with concern and warmth, and being genuinely responsive to each of their idiosyncrasies is something else altogether. does my pup love wags - absolutely not. but asking that question is rather akin to inquiring "do you like going to the dentist"? that said, i can hardly imagine a kinder and more compassionate crew to entrust my pup's grooming to. read more

My puppy LOVES Wags and LOVES, LOVES, LOVES the folks that work at Wags. Their daycare services are invaluable and convenient... I use them for daycare no less than twice a week, sometimes more depending on my schedule. It's a simple check-in and off my pooch goes to romp with other doggies without giving me a second glance. Mom, who? Their boarding services are STELLAR. I liken it to Disneyland, for dogs. Seriously, if Disneyland existed for dogs, it'd be a sprawling piece of land (with appropriate fencing) in sunny Novato, CA where dogs are off-leash (no kennels and chains in this place!!) and get to roam, run, swim, sniff, hike and be HAPPY DOGS!! I've been there many a times to pick her up and it really does exist in all of its' doggie approved splendor. What makes Wags even more awesome are the folks. These are serious dog folks - no fakers here. Anna and Mia (they usually run the shop/daycare), Michael (who mans Disneyland) and Johnny (one of the Wags owners) are super friendly, knowledgeable, understanding and accommodating. I could list several examples of how wonderful they are but it'd be too long. If you board your pooch with Wags, helpful tip - double your dog's food servings. Dogs are CONSTANTLY on the move at Disneyland and will need the extra calories to maintain their weight. The first time we boarded our puppy with them, she came back looking like Patrick Swayze with cancer. It took two weeks to "fatten" her up. read more

I can't believe I haven't written a review for Wags yet! Ty and Johnny are just about the best people you will ever meet. We were just about to adopt our big love bug of a dog Lulu and realized that we needed to set up dog walking services. I called around and Wags seemed like the perfect fit. They not only had rottie experience (with their own rottie Bea) but was more than willing to put Lulu into a doggie playgroup and take her out everyday for 3 hours a day! They were always so willing to work with us. If Lulu needed a wash, she'd get to play with her pals all day at the shop and was ready for pick up after I got off work. Ty and Johnny also have a huge ranch and were more than willing to take Lulu for weekends when we were out of town. We knew Lulu had an amazing time up there because she would be completely passed out on Sundays when we picked her up due to the sheer excitement of running around in nature. The best way to attest how great Wags is is how Lulu would react every time we passed by the store. She made it MANDATORY that we stop in to say hi, get some hugs and kisses from Johnny and Ty, and drink at the water trough. She also had to say hi to some of her doggy friends too. Unfortunately, Lulu became sick with cancer and we could tell how much the Wags staff had bonded with her. Everyone was teary eyed when they said their goodbyes. Johnny and Ty really did become a big part of Lulu's life, and they were a big reason she was such a happy dog. I have since moved away, but I still miss being able to pop by the store to say hi to the Wags staff and the dogs there. It was more than just a store, it felt like family! read more

On a road trip from Houston to California and called Wags to arrange daycare for our dog while we checked out San Francisco. The person that answered the phone was super friendly and accommodating. I knew our dog would enjoy a day with the staff. We also requested a bath for her and found it a bargain! It was fun to observed all the dogs (but especially ours) thru the storefront window. All the dogs looked like they were having a blast (especially ours)!! The guys working there that Saturday were both wonderful, professional and very cool! Thanks Wags for being the perfect solution for us travelers with dogs!! read more

We took our King Charles Cavalier to Wags for a hair cut and she looks great! Tyler and Johnny were extremely friendly and professional and it is easy to tell that they love what they do! They really listened to what we wanted and when we picked up Bella, she was happily hanging out with some of the other dogs. If you're looking for a good groomer and a great local store, definitely check out Wags. They are GREAT! read more

This is by far the best place in the city to get your dog groomed. My new routine is to drop Jameson off at around 1pm on a Saturday, chill out on Polk or run errands for 3 hours and then pick up a much cleaner and happier Jameson. The best part about wags is that the dogs get to hang out while they're waiting for their turn to get washed. The custom made dog showers are right beside the play area so even when the dogs are getting washed they can still see all their play mates. You'll frequently see passers by watching the dogs through the windows and as an owner that's a nice perk since you can be sure your dog is being treated well (something I have doubted at another grooming place in the city). read more

It's just OK. Very small and crowded. I could barely shop. Also the place reeeks of stinky wet doggies. Which I totally get, because there is a wash station. The place I got to has one too, and guess what the whole place doesn't reek! read more

Jonny was nice. He was very excited that they had an opening that we could fill. However, I dropped my dogs off at 10:45 and just got them at 5. The cut left a little to be desired, for example, uneven lengths of fur, and their faces had not been cut at all, and I was charged an additional $20 per dog for matting. Only one of our dogs actually had some matting, and there were only about 3 almond-sized clumps at that. Therefore, I don't think that another $40 on top of $65 per dog was justified, especially considering the size of our dogs (40 and 25 pounds). It wasn't the worst place ever, but I won't be returning. read more

WAGS is the "do it all" place for your pet. My experience has always been efficient with great services and my dog (ie my baby) is happy here. My dog has anxiety when we go out of town. Tyler and Johnny make him feel so relaxed and comfy at the Ranch. When we drop him off at WAGS, he walks right in where at any other place he would sit down and act all sad. I completely trust the work ethic and responsibility factor at WAGs. They will make you feel so good about dropping off your pet! The grooming is outstanding, my lab gets dirty but has skin allergies. Johnny and his team ALWAYs remember to use hypoallergenic shampoos and he comes back super fluffy and clean. Overall, you cannot go to a better place for service, caring and while it can look crazy when you walk in (lots of dogs) it's totally fun for them and every dog gets treated special. Wags gives me peace of mind and I feel less guilty going on vacation! thanks guys!!! read more

What's a pig to do? Pig's trusted groomer/nail trimmer at Petco, Arthur, passed away and then Petco went out of business. Not to worry. Pig dropped by Wags and was treated like a royal pig. Pig was treated to an instant nail trim and attended to by three groomers who tried to corral the greased pig. Pig was called a boy, had his junk checked out, then was called a girl, but then has his junk checked out a second time, and was correctly identified as a boy dog pig sans ballies. Pig's groomers did an excellent job trimming pig's nails and pig didn't bleed at all. Pig owes me $10. Pig tells me he'll get me later. read more

I was unhappy about my dog's recent cut yesterday and posted a Yelp review about how I thought he was shaved too short. However, as soon as I posted it, the owner of Wags, Johnny called immediately to express his concern and willingness to help. He really wanted to make things right and even contacted the groomer to see where things were misinterpreted. In this case, it will take some time to grow back but had it been longer I know that Johnny would've been more than happy to fix the cut for me. He assured me that they updated his file with specifics on blade number and noted all my preferences so that this wouldn't happen again. I will say that Toby has come back with hot spots and nicks from other groomers and has been completely shaved off without my warning. Even with his shorter cut, he doesn't appear to have any skin irritations, so all in all, it was just a miscommunication and not the doing of a bad/inexperienced groomer. I really appreciate their concern and dedication to their customers. One good thing about a haircut is that Toby can now fit sweaters I thought were too small for him! ------------------ Best cut my dog has ever received !! I've had a hard time finding a groomer who cuts my poodle mix the way I like--not shaved, but also not too fluffy. I am particular about his tail and ears because the traditional poodle cut makes him look feminine. Wags did great! Johnny was the cutter (and I believe) owner and it was so easy to schedule with him. They also keep your dog longer in day care if you are not able to pick him or her up right away, for only an additional $5.00!! Super helpful and convenient for dog owners working the 9-5! I only wish I called Wag sooner! read more

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Wags ROCK!!! We brought our "daughter" to the SF from Indianapolis back in December. since being here I have tried a couple places out. My first impression was playful as I approached. Once inside the door, they greeted me immediately and i was surrounded by many happy clean smelling dogs which told me right away this was THE PLACE for mine. It almost makes me wish I were one, lol. read more

What do the Incredible Hulk and my Boston Terrier have in common? When both get angry, they develop super human strength. Now my Boston Terrier Steve is generally a pretty happy-go-lucky dog. However, when it comes to getting a bath or cutting his nails, Steve becomes a monster, capable of breaking out of any grasp. One day, after an hour of frustration of trying to wash the dog and being subjected to him "Hulking out", I gave up and walked him down the street to Wags for a bath and nail trim. They managed to soothe my "savage" dog and give him a bath. They even told me he was well behaved (I find this hard to believe, but they were swore it was true). When I picked Steve up, he was happily playing with the other dogs and was no longer smelly OR scratchy. If you have an unruly dog like mine who hates baths and nail trims, I can't recommend this place enough. It's totally worth whatever they charge me to avoid my dog Hulking out in my apartment. read more

I love my dog like my daughter so I am very particular who is grooming her. I've had bad experiences with other groomers who have injured her or placed her in a kennel with big dogs which man handle and scare her Wags was a pleasant surprise in that they were very friendly and in my opinion fairy priced (more like a steal!) compared to other groomers in the area. I paid $70 for a full grooming, clipping, and hair cut. My little angel came out looking gorgeous and was receiving compliments all day. As an added bonus one of their vendors was in the front giving out free samples of dog treats to which my Ginger loved You have earned my business and will see me once a month :) read more

Love this place! They have good hours don't require appointments, which is great for me because I usually decide spur-of-the moment that I want to take my Corgi for a bath. The other day I realized my little Terrier needed a nail trim so I stopped by at Wags on the way home from the dog park. I asked if someone was available for a quick nail trim (expecting to wait or come back) and the girl was nice enough to pause the bath she was doing do the nail trim on the spot. My poor little guy is super wiggly but she was really patient! Prices are affordable. I think the Corgi bath is $45 (includes nail trim, ear cleaning, and using both a regular and medicated shampoo for her itchy skin), and the nail trim was $12, so very reasonable for SF. read more

Excellent service I brought my chihuahua Juliette here to get her butt and teeth cleaned. It was very quick and cheap for the city they were great with her she was totally fine with them an she doesn't really let anyone touch her we'll definitely be coming here all the time an it's cool to see the other dog playing around inside the store read more

If you pet is like your child then you should definitely feel good about taking your loved one to Wags. My dog is a mid sized mutt that needed a good bath. We took her to Wags and she came home smelling amazing and didn't want to leave when we picked her up. Wags isn't snooty like some of the other groomers in the marina and didn't ask for any paperwork or pre grooming info. They took amazing care of her and we've already brought her back for an additional nail clipping. read more

*I only purchased a toy here (which my dog loves)... But I must say, I'm extremely paranoid about who I hand over my dog to, after all, he's my baby! All of the dogs being groomed in Wags were visible (which is rare) and seemed happy to be there - tails wagging. One of the owners came out of the grooming area to ring me up, and we chatted a bit about the services they offer. I can tell a genuine dog lover from a money hungry business person, and this guy is an animal lover. When Cupid needs some grooming, or daycare, or boarding, or anything really...I look forward to trying Wags; I know he'll be in good hands! read more

Best doggy groomer, ever. We've been going for 7 years. Destinie is amazing. I literally received 3 compliments on our pups haircut while out with him today. Other than the perfect cuts, it's a wonderful place to leave my your pet for a few hours. Absolutely trustworthy. They take great care of the animals. Highest possible recommendation. read more

Wags - Another perfect puppy cut. Thanks destinie! - Pet Groomers Near Me - San Francisco, California

This place is great! I took my goldendoodle to another pet groomer last year (The Dog Barber on Market Street) and my dog was so freaked out from the experience there. I met someone at the Alamo Square dog park who said that Destiny had groomed their doodle and did a great job. Our pup just got groomed today and he is such a happy dog! Destiny and the rest of the team there are all so nice. Since it was our first time at Wags, Destiny took time to talk to me about what kind of cut I wanted. He looks just as described and is so cute! I would recommend this place to anyone looking for a good experience for their pet. Thanks Wags! read more

Efficienct and great at what they do. Brought my 9 month old chihuahua terrier in to trim down her raptor claws after finally admitting futility at my own unsuccessful attempts. The employees all helped with the process to keep my dog calm through the process. In and out in all of 5 minutes. Will definitely be our new go to place. read more

yet another awesome experience with Wags. It's great to be involved with a business that consistently provides service that exceeds any expectations. We usually take our only "child" Riley to Wags but we just adopted (as in yesterday) a new guy named Noodle. We called in to get him washed but he was too matted...Johnny and Tyler bent over backwards to help us and somehow snuck in a haircut despite being fully booked (for those of you with dogs who need haircuts, you know it takes at least a month to get a weekend appt). We now have a happy and clean new addition passed out on the couch. read more