Situated right off the parking lot before entering the Ala Moana food court. We skipped it at first…read morethen decided to try it after everyone was done eating inside. On the way back to the car we saw it again and decided to try the Strawberry Bingsu. Our party shared the bowl and loved it so much we decided to also try the Mango Bingsu. It was the perfect amount of fruits and sweetness to cool us down in the muggy afternoon weather. Good service. Clean dining area. Cute decor. Wish we had more time to try other desserts but we will definitely visit again when we're back in town!

Good: Ordering is easy using a kiosk which provided clear instructions to the user. Quick service,…read moreeven near closing. At 8:30 pm, the place was packed, which is a great sign. Standard generous portion for a bingsu location, notably generous for an Ala Moana location. The location itself was free of insects despite being on a ground floor location with sugary desserts everywhere. Meh: The $14 (including 15% tip) dessert tasted too light and ice-like and appeared more translucent (rather than opaque white) than expected, leading me to think the milk was watered down, which may be how the establishment can make up the cost for the portion size while maintaining a spot in Ala Moana, especially given milk prices in Hawai'i, even if you're buying from Costco or direct from farmers. Also, tables were not cleaned after each party departed; that transparent puddle on your table might not be condensation and may instead be drool drops from the toddler who sat there before you. Overall: Good (not outstanding) experience. Knocked off 2 stars for combination of suspected diluted milk + unclean tables.

Stopped by here on a Tuesday night after getting dinner in Waikiki. The line was halfway down the…read moreblock so figured it must be pretty good, and boy it was!! Went right for the first thing on their menu--The Hawaiian Rainbow--and it was stellar. Hawaiian shaved ice is truly a much different experience than what we have on the mainland. It's refreshing and creamy and as the flavors blend you start to get a variety of tastes. Wanted to get another before we left but didn't find the time. I'll hope to have one again on my next trip to Oahu!

Waiting in line for this and got the Hawaiian rainbow shave ice. The line was long and it was worth…read morethe wait. The store is actually a small one, but it is literally next to the street. You won't miss it and most of the time there is a line. On a sunny day, this is a perfect treat to enjoy.

Dessert at Ala Moana Center in Honolulu, Hawaii…read more.. Irene M. and I were strolling around when I realized that I hadn't visited ITshave Ice before... Time to explore! This is a very colorful shop with cute merchandise and friendly, efficient service! We shared a Shark Attack shave ice which had fice large shark-shaped gummies in it! The fruity flavors were fun and the presentation was kawaii! In the middle of the shave ice mound was a scoop of creamy vanilla soft serve! Mmm! This was a great foodie adventure with BunBun, Cony, and Brown!

I love this place when I need a big shave ice after a mall day…read more First of all, staff here is really kind and friendly. The shave ice portions are big! You can definitely share. There are premade flavors but you can create your own. Place has seats and never full. AC is nice and cold. All in all, I'd go here a lot haha!

Ice was soft - good options for flavor. Fast service Easy…read moreprocess Overall good experience

Not for us! Have…read morebeen ordering shave ice almost all my life and the people behind the counter were confused on what I was ordering... strange! Oh well Anyway the flavors were more sugary then expected but I figured they are making it to the taste of the younger generation then the older generation.

I mean, when it's hot outside in Hawaii, there is not many options better than getting some shaved…read moreice! My wife did some searching here on Yelp for a place and saw that this place had some great reviews so we came to check it out. Ducked off in what I would describe as a parking garage, they have a walk up window that you can come to an order. Watch out for the moving cars! They had tons of options and many combinations for you to choose from. I was feeling pretty basic on this day, so I just got a shaved ice with half cherry and half grape. So good! They put a ton of flavor in the ice. There wasn't a bite that didn't taste just like plain ice. I got the keiki size, and as you can see from the picture I have it's a pretty big portion. Honestly, big enough for two people to share. I would highly recommend this place!

The ice isn't as smooth as other places like Ululani's but I really enjoyed their shaved ice. Heavy…read moreon the condensed milk which I didn't know I liked. Service was good and it's right next to a beach so that was a plus

Considering how much we ordered my family did receive attitude towards the register staff…read more. However considering that aside, the deserts tasted good. It is a family friendly place with plenty of seats! Warning! This is an Asian desert place so if you're not too familiar with hot red bean soup as a desert then there is shaved ice and ice cream!

This may be the only boba place that offers hot boba milk tea in town. I was needed a nice pick me…read moreup mid-shift, and my office is quite cold. The tea helped caffeinate, energize and warm me up. Price point is fair. I appreciate the customizations--such as adjusting the sweetness--available for the drinks. I noticed a couple of guests were doing work, which makes sense given the large space, tons of seating and available WiFi. Customer service was good. Drinks made well. Will be back!

We decided to come here since the restaurant ran out of mud pie. I had the craving for mud pie so…read morewe gave this place a try. I can't really explain the taste. It's not ice cream and it's not really shaved ice. Hopefully you can see in the pictures what I'm trying to describe. Oh it's Taiwanese style "snow ice". Airy and creamy shaved ice. The mud pie was like coffee ice cream with pieces of chocolate blended in. It was accompanied with watermelon, grapes and mochi. The green tea had a condensed milk drizzle accompanied with grapes, cantaloupe and mochi. Our order came out quite quickly and we were fortunate to get a table. All the tables were taken with a line forming. This is even while it's raining outside. I'm not one really looking for ambiance. It's just filled with people chatting with each other in a full house. I enjoyed it but it's not the same as having a real mud pie. Craving satisfied but not fulfilled.

This is my favorite shave ice place! You can't go wrong with…read moreany of the flavors, and each one comes with fresh fruit and mochi balls! Inside is always clean and the decor is cute. They have parking in the back of the building. Service is always helpful and nice. I've been coming here even when they used to be by University Ave.

Long line on a Sunday evening. I ordered the keiki (smaller) size with cotton candy, mango, and…read morevanilla ice topped with condensed milk. My favorite ice flavors were the cotton candy and vanilla. The condensed milk on top was spectacular. Their shave ice is very powdery and fluffy which is my preference over the chunkier types. Would definitely recommend this spot and would return in the future.

We stopped by for dessert after having dinner around the corner at Nori Bar. There was a slight…read moreline and we waited about 10 minutes to get our shave ice. We got the Ulu sized shave ice $8.59 with up to three flavors. We got lychee, passion fruit and pineapple. We also added on the snow cap $1.35 and mochi balls $1.50. The shave ice was fantastic. It was smooth as butter without any chunks of ice. The passion fruit flavor was great, the lychee not so much. It didn't taste like lychee at all. I loved it with the condensed milk snow cap and bite sized mochi sprinkled on the top. It was on the smaller size for a large. They don't take cash. Debit, credit or contactless payment only.