I drive from Waikiki for their wash-and-fold service. They are reliably friendly, effective, and efficient. And it provides me a great excuse to grab a great lunch a couple doors down and enjoy Waimānalo beach. Win win!! read more

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Laundry price was too high! Price on the machines seemed misleading. The price would change after adding coins then the price changes. 3 stars cause the machines work. Great! read more

I've been using Ericka's Laundry Fairy service for the vacation rentals and long term rental properties that I manage over the last 2 years. Private Homes Hawaii as a whole has been working with her over the last 5-6 years. Her staff is very friendly and always delivers our ironed linens and washed/folded towels on-time. This business can serve a variety of clientele ranging from someone dropping in to do their personal laundry or individuals who need their clothes, linens, and towels picked up, cleaned, pressed, and delivered promptly. read more

My family and I stayed nearby and found out we had no access to a laundry Machine. This place has two different sizes of machines. It is clean and staff is on site to help. Super easy.Thank's Erica! read more

I rarely submit reviews, but I have to write this one. I've been in retail management for over 15 years. Customer service and serving the needs of your customer are critical, but often thrown at the waste side as being cliche. I recently visited a Laundromat of all places and found my experience to be enjoyable and thought provoking. I needed a place to wash my comforters since my condo isn't equiped with over sized washers and dryers. I couldn't find a laundromat in town to accomodate me so I looked in the Yellow Pages and found Waimanalo Laundry Services. At first I was like "is the neighborhood safe, are the people scary, and I going to get jacked". I called the laundromat to get directions and to also ask them if they could accomodate my comforters. The woman on the phone was very pleasant and told me that they also offer "Drop Off Service". I decided to take a drive along Sandy Beach and Makapuu to get to the laundromat. Great Idea! The views were super nice. So anyway, I get to the laundromat and I was pleasantly surprised. The laundromat was BIG, there were tons of washing machines of various sizes and lots of dryers. I washed my comforters in about 35 minutes and it took me about 30 minutes to dry them!!! I didn't realize how fast it would be. There was an employee working there named "Nonie" sp? She was super nice. She explained to me how to use the machines since I was clueless, and even offered help with the change machine. As I was waiting, I was shocked at all the ammenities the laundromat offered their customers. These are some to name a few: ATM machine, change machine, music, Mega Touch Video game, vending machines, snack shop selling: ice cream, Icees, drinks, candies, chips, laundry products, etc. I was blown away. I have never seen a laundromat like this one before EVER! I was there about an hour and a half, but the time just flew by. As far as my fear of the "tough neighborhood and its residents" I couldn't have been more misinformed. The people of Waimanalo were warm, and even a bit charming. Like I said, I don't write reviews often, but I know a good thing when I see it. Waimanalo Laundry Services is a rare gem. Whoever owns the place did it right. They made doing laundry easy and even enjoyable. Customer service is ALIVE and WELL at Waimanalo Laundry Services. Bravo. I'll see you guys again soon. And I'm telling all my friends too!!! Sincerely, Friendly Neighborhood Townie read more

The only reason I am giving the one star is because I am not able to give them no star!!! I got there at 6:00 p.m. on 4 February 2019, and I was told by Erica that I would have to hurry because the last wash was at 6:15 p.m. I specifically told her that I would not be drying my gear because they needed to be air dried to prevent shrinkage. I had one (1) U.S. Army backpack, two (2) gloves, and one (1) cap that I put into washer #10 and asked Erica how long it would take to finish. She stated 25 minutes. I go next door to the Ohana Lounge and have dinner and when I arrive back at the laundromat at 6:28 p.m., the doors are locked and the lights are turned off. At this point, I take a picture with my cellphone to document the operating hours of the establishment, which clearly states that the business hours are from 7:00 a.m. to 7:00 p.m. daily. I google the phone number for the laundromat and called it to try and reach someone concerning my laundry. No answer. I called twice more and got no answer. I live in downtown Honolulu, so l leave really pissed off!!! At 7:00 a.m. this morning, 5 February 2019, I called the laundromat twice, and still no answer. I drive all the way back to the laundromat to find my gear sitting in the washer with mildew on it, and I am beside myself. I find out that Erica is the owner / manager of this place from a worker that I spoke with there. I give the worker my cellphone number and tell her to have that manager call me. You guessed it, she never called!!! It is now 4:45 p.m. and I am not expecting to get any call from this establishment. So, Erica, if you are willing to take money from a customer in order to provide them a service, then arbitrarily close your business when you feel like it (your co-worker told me this morning that "if no one is here, Erica will close early") and not comply with your posted business hours, then find another line of work because it is painfully obvious that you DO NOT know how to run this one. read more

Local, down to earth, yet clean facility with lots of commercial machines, just what I needed for my two comforters. Friendly attendant who realized at once this Haole from Hawaii Kai wan't a regular, and who walked me through the place pointing out the best machines for my needs...the change machine...and suggesting I use bleach for my whites, which she was prepared to sell to me. While I waited for first the wash, then the dry I waxed my truck in the ample, free parking right in front. A "local" decided to talk story with me, and made for a pleasant day. BTW, $8.00 to wash a large comforter in commercial washer, and $2.50 to use commercial dryer. Not too bad... read more

First of all, those "phonecard" slot machines need to be taken away. Brings in the slums of nalo and u cant even walk inside because they blocking the entire entry way. Secondly, THEY STEAL YOUR CLOTHES RIGHT OUT OF THE DRYER (WHILE ITS STILL MOVING)!!! Cant even sit outside now coz you constantly have to be on guard watching your stuff. read more

I was staying in Kailua for a weekend and needed some clothes washed. The place was super convenient, clean and reasonable in price. The machines seemed fairly new and the dryers dried the clothes quicker than my dryer at home by a long shot. I was kind of worried about killing time while my clothes washed and dried but was able to sneak away and pick up a quick lunch at jack in the box. Lots of free parking. read more

I have been using this service for over six months. Erica and her staff always gracious and they do great work. My clothes have always been clean, stain-free and folded; ready to be put away. Price really affordable is you don't include a bunch of towels (did that once, lol). I drop off and pick up my items. Never an issue, thanks Erica! read more

Our AirBNB's washing machine broke mid-wash. We have a problem; a hamper of damp cloths, ran outta underwear and the event was at 3pm. We saw Tita Nonie at Waimanalo Laundry Services explained the situation. Same-day service but the clothes were wet and probably weighed 3 times the amount. She advised us to pay the minimum amount and we would just pay the balance when we come back to make the pick up 3 hours later. She got me out of a jam and the clothes were ready at the exact time she stated. 5 stars all the way Tita Nonie and Boss Erica had provided top notch service. Thanks again for the A+ attention to my situation. read more

Problem: Queen-size comforter and king-size mattress pad that need washing. In-home washer and dryer are too-small capacity. Time to look for a large-capacity washer and dryer at a nearby laundromat. The boyfriend and I put off washing these bulky bedding items because of inconvenience and laziness. The idea of giving up a part of my weekend to hang out the laundromat didn't sound too fun to me. Thank goodness I found out about Waimanalo Laundry Services. I wasn't sure what drop-off services were available based on information online, so this past weekend I made the short drive to check out the place and services/prices in person. By this time, the comforter was looking a bit worse for wear and tear. Definitely worth it to pay the same-day services for the people to wash and dry the comforter and mattress pad, especially if we do so maybe once or twice a year. I'll be back! read more

Waimanalo Laundry Services - Prices as of 9/29/2013 - Laundry Services Near Me - Waimanalo, Hawaii

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We were visiting from the mainland and needed a few items cleaned, Ericka and the staff at Waimanalo Laundry Services are honest, respectful and do excellent work. They returned $45 we had left in our laundry and asked us return again. We most definitely will!!! read more

All the reviews here are pretty spot on, but one thing I noticed was a number of wasps within the building. Those of you who have ever been stung by a wasp know how it can ruin your entire day. And more often than not, wasps don't follow the "don't bother me and i won't bother you" rule that bees do. So if you love being paranoid while doing your laundry, this is the place to be. read more

Here on extended vacation, and used the laundry. Great set up near the beach, and modern machines that are easy to use-and reasonably priced! Would highly recommend. I went over to the beach in between wash and dry.. takes coins, change provided. Win win! read more

Clean, open and machines in good condition. Lots of fans to keep air moving so I didn't DIE of heatstroke trying to clean my undies. (Well at least they would be clean, so my mom would be happy!). If they had a few more chairs this would have been five stars. read more

I just visited this Laundromat last week Monday and thought about writing a review. The place is clean and good feature is there is a common area bathroom. However, I arrived with two baskets full of hand towels and 4 blankets. I had laundry detergent and the large oxi-clean box from Costco that I brought with me to use. I asked the Attendant if I could use the laundry cart to take out to my car so that I could load my items into it and wheel it into the Laundromat. She told me that I can only use it in the Laundromat and not pass the front door because they recently had (2) carts stolen from their Laundromat. Understandable, suggestion, would be a good idea to get the equipment insured so that whenever something like this happens, the equipment can be replaced as to not inconvenience the customers. Because, there were 6 people doing laundry and using the cart between each other was inconvenient. Good idea would be like what Shima's had done with their shopping carts, they had it done like Kmart, electronic lock beyond a certain point. The abundant of homeless people in the area, you would want to think about this system. Also, your top loaders, I think there were 20 something top loaders 2 were in working in condition, the rest were out of order. The triple loaders I used 5 of them, there are only I think 9, 2 were out of order. Your larger capacity washer at $6.50 a pop there were I believe 4, one dedicated to your wash, dry and fold. The dryers were not hot at all, I used 4 total at $10.00 total to dry and it was too expensive just to dry. I took the one's needing additional time to dry home. I thought it would be cheaper and convenient to do my laundry here but, it cost me $27.50 to wash 21 hand towels and 4 blankets. I would have loved the dryers to be hot....hot....I couldn't clean the lint trap because you needed a key to open them up and clean them. Needs to have more laundry carts for your customers to use. Otherwise, Noni I think was her name has a great personality and very friendly. I live in Waimanalo and just thought to utilize the Laundromat versus my home. I don't think I'm going to spend $27.50 every week just to wash my 21 hand towels and 4 blankets. Like I said, the dryers needs to be efficient for your customers to want to spend less then they should to dry the amount of laundry. This place has been kept in operable condition but, it needs serious thought about getting rid of the top loaders and replacing with more triple loaders, 40 lbs. and 60 lbs. front loaders. We have ranches in Waimanalo, I'm sure they would love to utilize larger capacity washers for their horse blankets, etc. read more

I came here to laundry because I was under the impression that they were open until 9PM, (seeing as that's what yelp says) WRONG! Last wash is at 7:30PM and they close at 8PM. They need to mark their hours more clearly and not leave a false impression that they are open with their gate doors open. read more

So I came here today, my daughter wasn't feeling well so I decided to just put all my dry clothes in a bag and fold them at home. Idk who the lady in the office was, (been here before and the older lady's are so nice) but she opened the sliding door to tell me my daughter couldn't sit on the table (if I put her down on the ground she would start crying cause she was sick) I had her right beside me and I was almost done putting our clothes in the bag to leave when the lady came out and tried to physically pick my daughter up off the table to put her down, I looked that the lady and said "do not touch my daughter, I'm almost done" I had a few items left to put in the bag. Once I was done about 5 seconds later I grabbed my stuff and my sick daughter and left. All the while the lady is standing there with so much attitude saying to never come back there when I asked what her problem was. I'm guessing she don't have kids and don't understand how sick kids are. So completely rude and inconsiderate. Thank goodness we are buying a new washer and dryer and won't have to ever go there again. I don't recommend this place to anyone. read more

Attention vacationers! This is the perfect place to stop in and drop off or stay and wash your clothes mid Hawaiian vacation. I did it for myself and three of my travel companions. The staff was friendly and helpful the facilities were clean and comfortable and the machines were efficient. read more