Service is great. They are very good at what they do. I have been disappointed. They were also the…read moreonly one that I found close to my work that would clean large table cloths. The price was great and they did an excellent job. I will definitely recommend them to everyone I know.

Very demeaning and embarrassing customer service on behalf of Lisa…read more Upon picking up my items I was told I owe money on my ticket due to an error made during drop off. I was told I owed $16 more. I asked for clarity on what I paid and what the difference is. Lisa then was very dismissive and said you know what it's good just go. It's taken care of. Mind you there was a line of people in the store to witness this. I felt so embarrassed and belittled. I've been frequent thing this business for quite some time now because they're local and convenient. However, today's transaction truly impacted my decision on not to return. I'll be picking up my last item and taking my business elsewhere. Lisa, if you're having a bad day, I hope it gets better and I hope no other customers experience this kind of treatment from you

WARNING! I dropped my clothes off on 02/12 and it's the 22nd and they still are not ready!!!…read more I paid 23 dollars for them To take over a week on my uniforms?! If you're like me and live in Kaneohe you probably do most of your grocery shopping at K bay! I love the KBAY commissary and the convenience of it to where I live here in KANEOHE. So, I thought to myself why not drop off my OCP uniforms since I was going to be on leave and wanted to relax. HUGE MISTAKE!! I'm use to it taking about 3 days turn around! But 5 for regular price?! Where the hell are you sending my clothes? Another island? The mainland? And why you charging so much?! Oh and did I mention I still don't have my clothes? I got a call Friday afternoon and was told they won't be ready until Monday ( 02/22) after 4 PM! I was thinking to myself what in the 2020 is going on!! I'm still debating whether or not I'm going to go on post today and get my laundry. Since allegedly it will be ready today. Perhaps I should call first and make sure they have my stuff before I make the trek to KBAY. I just want to say I have really high hopes for this place. I am a soldier I work on Shafter flats and while the dry cleaning place on Shafter Flats is awesome it has limited service for the time being. However if I drop something off on Monday probably most likely usually get it back that Friday.

I work on base, so coming here is super convenient for me between my office, or the post office or…read morethe commissary. I've taken my husband's dress whites and dress blues here, and they have come out like new and perfectly pressed. I've also taken my own civilian clothes with anything from food stains to ink on them, and they have come back pretty much perfect. Prices are better than some of those out in Kailua, and the service is efficient and effective. Onsite parking is plentiful between the offsite exchange store and the Wiki-Wiki mart. Only downside here is their hours of operation. Some days they don't open till 1000 or later, which really bites into my time. Other than that, I'll probably continue to use this cleaner for its convenience and timeliness.

Just received our laundry back from Tama and highly recommend!…read more Between all the beach activities and the heat, my husband was going through his clothes rapidly on our trip to Waikiki. Our hotel did not have laundry facilities so we sent our laundry off to Tama and it all came back clean, fresh, and neatly folded. I really appreciated how the underwear and socks were bagged separately. You can pick what detergent you want and they can accommodate for allergies. The turnaround time is defaulted to 48 hours, but I called and Brian was so friendly in changing our order to rush service along with explaining how pickup and drop off works. Got all our clothes back in 24 hours. We left our bag with the bell desk and did not have to wait around for the pick up/drop off. The online interface was extremely easy to use. Of course you are paying a premium above using a laundromat, but it is worth it while on vacation and for hassle-free service.

Because of crazy work, travel and unfortunate back to back illnesses we got super behind on our…read morelaundry. While the household recovered we for the first time used a laundry service and I'm so glad we decided to give Tama a try. Service is great and on time with up to moment tracking with pick up and delivery. I wish they had a self drop off option since times offered for my area were a bit inconvenient. Clothing was well cleaned, smelled wonderful, and perfectly folded. At this price point for us it is a bit of a luxury but such a lovely one I'm sure we will wind up using them again.

Awesome service & very affordable for suit jacket, pants & long, sleeve dress shirt to look…read moreprofessionally dressed all the time

Prompt response to my inquiry on yelp. Easy scheduling process. Great customer service to set up…read morethe appointment as well as installation and pick up. Todd and Ian were great. Will definitely use them again.

Ian at Mobile Drapery Cleaners was amazing-- he arrived on time, cleaned our curtains in our 2…read morebedroom apartment per our move-out requirements, and brought back our curtains in the time he quoted. So fast and convenient!! His friendly personality was a bonus, as it only made the experience that much more amazing. I honestly would not be writing a review at all if it weren't for the time he took to get to know us and talk to us while he uninstalled and reinstalled the curtains. Good people deserve the recognition, and I look forward to recommending him to everyone I know!

Very expensive!!…read more Mind you, I haven't taken anything to the cleaners in a while, however I paid to have two formal dresses and one gown cleaned made me gasp! But the real kicker is they tagged one of the formal dresses and told me that some of the stains on there would probably not be removed (it was either an oil or sauce stain), I signed off on that disclaimer. When I received the dress back it looked as if they just ironed the dress along with all the stains. It didn't look like they even tried. At this point I succumbed to thinking the dress is already ruined and tried to remedy the stain issues myself. lo and behold, I was able to remove all the stains myself with the aid of Dawn dishwashing liquid and a good hand wash! After a dry and quick iron I realized I could have saved myself a lot of money and frustration. Also noting that their alteration prices are extortionately high! I inquired about the cost of hemming some pants and told the price and quickly negated the thought of bringing it here. Seems that if you are desperate and need something quickly, this is the place to go. Just know there are cheaper options elsewhere.

Stopped in in a rush and was able to get my patches sewn on my shirt within 24 hours for a premium…read moreprice but they do quality work very friendly staff and a convenient location

I used to come here years ago to get my cleaning and alterations done. In fact he did my wedding…read moredress back in 1991. I just called and learned they are permanently closed. This is sad news, but it's a family operation and this day would come at some point. Years ago there was no Yelp or social media to share experiences about a business. So for all the missed years, thank you Waipahu Dry Cleaners. You were the best out there. Quality and value. All the best to you in this new season. You will be missed.

I brought in a silk christening outfit that was stained. While it was beyond removal, they still…read moremanaged to carefully clean and press it and make it look beautifully presentable. Fast and friendly service, with attention to detail, for reasonable price!

Andrea is very communicative and makes a great first impression. Her rates were a bit higher than…read moreothers advertising "eco cleaning" but her communication skills and clarity on what was included with the service led me to select her. With a 5 star Yelp review, I had high hopes to find long term help. Over the last two months, Andrea cleaned our house 3 times. Every cleaning service had a scheduling challenge- either she was late or didn't have the right day initially. Despite telling me she would be the only person in my house, she brought her daughter with 5 minutes notice on the last cleaning. She was on the phone a lot while she was here so the cleaning would take longer, but at the same time she was usually in and out in a few hours so the cost per hour was more than $60 including phone time. I didn't say anything about these issues to her despite being frustrated because it is important to me to have positive relationships. I always tried to get the house ready so it would be "easy" to clean. I feel bad having someone clean for me so rather than insist she do everything on her list I would let stuff go. Andrea does not have solid eco cleaning methods. If you have mold or mildew in your shower, she only has bleach to address it. She does not scrub surfaces- only wipes them, unless you specifically ask (so toothpaste may still be on your bathroom counter). When I pointed out there was orange mildew still in my shower at the last cleaning, she was nice enough to clean my shower again with a little more elbow grease and has since declined to continue providing us service. She went about declining by ignoring my texts for two days and then finally saying she couldn't meet our standards when I texted a third time. Doesn't really make sense to say you aren't meeting our standards if I'm asking you back... Pretty disappointing experience since she was nothing but reassuring in person that it was totally appropriate for me to ask for it to be cleaned properly since I'm paying for a service. All in all, nice person, not a great service.

Worst cleaner I've used in a long time. Forces you to pay before she even starts. Then, if…read morethere's an issue takes her time time getting back to the job to fix it. Cleaning was mediocre at best. Buyers beware.

I had such a great experience at Kailua Tailor & Alteration! I brought in a swimsuit that needed to…read morebe taken in, and it fits perfectly now. The seams look so clean and professional. They were professional, efficient, and did an amazing job. Highly recommend!

Wow. 5 stars. I always love to praise excellence and love to give a good review for great quality…read moreand effort. I remember asking around so many different places if they can shorten the length of yoga/stretchy material pants and so many said no, and other places said they have to see the pants in person first. Some places don't even answer the phone no matter how many times you call! BUT Kailua Tailor & Alternation goes above and beyond. Anytime I call, they answer immediately. I asked if they can do the yoga pants and they said yes. I asked where they had been because I hadn't seen them last year, but they are new and opened up about a year ago. This store is exactly what we needed in Kailua. Although a bit pricy ($26 for 1 pair of pants), they have excellent customer service AND they get it done FAST. Usually at other places I think it can take a week. But this store they said it would be like 3 days. They gave me a day and said it would be ready for sure on that day. And it was! They are also very nice. I am very glad to see they are also busy. Clothings ready to be picked up on the rack. And they are still fast! Anyway, I love my 2 yoga pants now because without them I probably would've had to return them, and I didn't want to! They are the perfect length now. Thank you SO much guys!! I will definitely be back.