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    Waisted By Armani

    5.0 (1 review)
    Open 12:00 pm - 6:00 PM

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    3 years ago

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    Academy Sports   Outdoors

    Academy Sports Outdoors

    2.8
    (10 reviews)
    8.9 mi

    One of the quickest & easiest online shopping experiences I've had. I ordered two folding tables…read morefor an outdoor event& within 30 minutes received my order confirmation & ready for pickup notification. Curbside pickup was just as easy. Within 5 minutes of checking in, a friendly associate brought out my tables & loaded them into my vehicle. I later returned one table & received the same excellent customer service. I was in & out in under two minutes. The seamless experience & outstanding service earned a repeat customer. I'll definitely be back to shop for my new patio chairs.

    This was my first and last visit to the Academy Sports location at Perimeter Mall in Cumming,…read moreGeorgia. Employees in one department went on break at the same time, leaving the department completely unattended. I requested to speak with a manager specifically to address the lack of coverage. I was approached by an individual who identified himself as the manager, "Chris." I calmly explained what had occurred and expressed my disappointment. His response was dismissive, sarcastic, and lacked any concern or empathy. When I stated that I would be posting a Yelp review regarding the experience, he replied "thank you very much" in a sarcastic manner. As I turned to leave, he began calling my name loudly and aggressively. I exited the store. I later contacted Academy Sports corporate customer service and spoke with an individual named Sev, who identified himself as a Customer Service Supervisor. I explained the entire situation. He expressed concern and stated that he would call me back the same day. I did not receive a call back. When I contacted customer service again, I was told that Sev had emailed me. It was later determined the email had been sent to the wrong address. Once I finally received the email at the correct address, I was informed that he was too busy to call me. This experience gave the clear impression that my complaint was not taken seriously and was simply dismissed. Customer service at both the store and corporate levels was disappointing. For comparison, I have shopped at the Academy Sports location in Cumming, Georgia, and received excellent service there. Unfortunately, that was not the case at this location. I will not be returning.

    Photos
    Storefront.
    Storefront.
    Shoe department.
    Shoe department.
    Grilling department.

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    Grilling department.
    REI

    REI

    3.8
    (65 reviews)
    8.8 mi
    $$

    I visited this location the day after the Chamblee/Brookhaven store, and the difference in…read moreexperience was wildd. Night & Day. The level of service at Perimeter is exceptional--thoughtful, attentive, and genuinely elevated. Every associate I encountered greeted me & greeted me warmly. I think it was Bethany who sold me on the membership, but she made the experience personalized, not forced or sale-sy. She started a fitting room for me while I shopped & I always love that. She also told me about the resale section and I got a brand new jacket at a sale price. I also always love that The gentleman in the shoe department was equally impressive, providing expert guidance that made my selection feel confident and informed. He was always there but still gave me lots of space; you get me. Much bigger selection all around compared to the Expressway and the sale items were still relevant. Overall, a refined and exceptional shopping experience. I'm already enjoying my new membership--thank you to the entire team!

    Growing up in the PNW, I've been frequenting Recreational Equipment Inc. Co-Op for decades…read more Atlanta has several locations and some better than others. While they are much smaller than the Seattle's, they are more comprehensive gear shops around the Metro. This Perimeter REI is the best in our area. Sure, all Metro locations carry mostly same things plus or minus few inventory items / sizes. For me, it comes down to the staff and currently, this Sandy Springs REI has the most competent and attentive people. Recently, I ordered several hiking boots online and had to return one. I decided to return it to a store rather than by mail. I was educated on such huge staff knowledge differences on simple return process amongst local REI locations. It seems our consumer service level in most places have declined much in the past few years. However, as a Co-Op, REI has mostly kept up their service level even with my recent experience at another location. I appreciate Atlanta has many REI locations in a city that has very limited outdoor gear shops. One thing I absolutely find helpful at REI is their rock ramp to test the boots. Though when I was visiting many were shopping for OC sneakers. The staff here were more knowledgeable and helpful especially if you are early in your outdoor habits. Enjoy!

    Photos
    Nice bikes
    Nice bikes
    REI
    REI

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    PGA TOUR Superstore - Roswell

    PGA TOUR Superstore - Roswell

    3.2
    (73 reviews)
    2.3 mi
    $$

    Michael fitted me for my irons. I hit the the two of my preference…read moreand he asked if I would try Srixon. well I bought the Srixon because I hit them 8-10 yards further and about 12 feet higher. At 71 years old that's 2 items I can always use. Thank You Michael!

    My husband and I came shopping ready to purchase a new golf bag and a new wedge for his birthday…read more Due to our experience today, we felt the need to take our money elsewhere. The gentleman running the simulator desk was extremely condescending and rude. As a left-handed golfer, my husband already knew he would be running into limited selection, which is fine, however tried his best to demo available items to make a decision. Our first interaction with this individual was him yelling at us telling us we couldn't demo the new wedges. He didn't even bother to notice that we had 3 separate demo wedges picked out and wasn't planning on even trying to new ones out. He ended up liking a Callaway Wedge, and upon checking the stock, there was not one available. My husband simply asked if there would be any ability to purchase the demo wedge, to which we received an extremely smart ass response and sass. I've never quite experienced that much of a false sense of authority and lack of customer service skills. Most people would have used a different tone... something to the effect of hey unfortunately we don't sell the demo items, but I'm happy to try and find the item online for you to order or possibly at another store. Upon that type of response, we immediately left and will gladly be taking our business elsewhere. This was Sunday, June 14th at about 1pm and I wish we had got the associate's name. If I were the business owner, I would definitely be thinking about if this person is helping or hurting my ability to drive revenue and a positive customer experience.

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    PGA TOUR Superstore - Roswell
    PGA TOUR Superstore - Roswell
    PGA TOUR Superstore - Roswell

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    Waisted By Armani - sportswear - Updated July 2026

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