Clean building inside and out. Ample, well lit parking. Staff were pleasant and courteous. Nikita…read moreand LaTiffa took great care of me, answered all questions and helped me get the information they needed from another provider. LaTiffawas very gentle, took great care and concern when asking questions prior during and after my images. Looking forward to working with them in the future.

front desk lady took my ID and insurance cards and kept them my entire appointment, I was the only…read moreperson in the lobby when checking in. while I was waiting another lady comes in and front desk person checks her in completely and scans her ID and insurance and hands them back with her appointment for next year. I didn't receive my ID and insurance card until after my appointment. I feel this was very unprofessional and will not be returning. which is sad to me because I've been going there for years.

Clean office. Super professional staff, including the front desk. Zero wait time. They could tell I…read morewas in pain and they went out of their way to ensure I was comfortable. The MRI ladies were super efficient and friendly. The MRI went without a hitch. I am very claustrophobic and this facility features a True Open MRI - fantastic experience!! I cannot recommend this facility and staff highly enough!

Good clinic but they sent me to collections for $100 despite never informing me that I owed them…read moremoney. As much as I love getting debt collection notices, that could have been easily avoided by sending me an invoice or giving me a call. Avoid this place if you can!

I would definitely recommend Wake RadiologyUNC Health Rex Holly Springs. From the Front Desk to the…read moreTechnicians this team was professional and considerate of their patients. I was able to make 2 appointments for a mammogram and a sonogram on the same day back to back, saving me much time. It doesn't get any better than that for sure. Many Thanks for your assistance. All your efforts are appreciated.

Unfortunately, my most recent experience with Dr. Agarwal was very disappointing…read more A biopsy had been recommended based on previous imaging. I returned for a repeat/second-look ultrasound with Dr. Agarwal, with the understanding that the area would be reassessed and we would then discuss the findings and whether biopsy, aspiration, or monitoring was the appropriate next step. After the ultrasound, Dr. Agarwal entered the room and essentially announced that she was there to perform the biopsy. There was no initial discussion of what the new ultrasound showed, whether anything had changed, or what my options were. It wasn't until I stopped her and began asking questions that we actually had a discussion about the imaging and recommendation. My concern was the way the recommendation was presented and Dr. Agarwal's overall bedside manner, which I found quite curt and unsettling. I hope Wake Radiology takes this feedback constructively. A few minutes of compassionate communication and discussion can make an enormous difference in a patient's experience.

From first contact to procedure to walking out the door, Raleigh Radiology (Cary office) earned…read moretheir five stars. I was referred by my doctor to Raleigh Rad who contacted me the day after the official referral. The operator was extremely flexible with my appointment and knowledgeable about the procedure/prep. I was able to schedule a time that was good for me (unheard of in today's medical field) and given the option to get there early for prep or swing by the day before to pick it up. Anyone that can save me some time is winning in my book. I was also contacted one day prior to the procedure by the accounting person to make sure that I was clear on what my insurance was paying and what I would be responsible for. What a great concept! Upfront price (which I thought was incredibly reasonable btw) and the option of a payment plan. These guys should open a car dealership or real estate office. Fast forward to the actual appointment, the office staff were one of the most happy bunch I have run into. The office is conveniently located in a brand spanking new building off Cary Pkwy. I was taken back on time and finished when promised. Maybe I am just used to receiving poor service when it comes to anything medical, but I can't log a single complaint about Raleigh Rad. If you have a choice when being referred for radiology, I highly recommend these guys.

I checked in for an ultrasound and was in the waiting room when someone came up to me…read moreand said very rudely, with an accusatory attitude, We don't have an order for you!!! Like I did something wrong! My PCP's office called me that morning and told me that I needed this done quickly and gave me the address of where to go. I was starting to explain that because it didn't make sense to me. She was acting like I made a mistake and continued to question me like I was wrong! I was asked to go back to waiting room to wait! Turns out the mistake was made at Raleigh Radiology. I was there for 2 hrs!! Never got an apology or a complete explanation of what happened! Very upsetting experience! But I have to say the technicians who did the ultrasound were professional and very nice! 5 *. It's reception that needs work!!

Very busy office. 2nd time here for X-rays. This office…read morepreviously got me in and out quickly (around 30 minutes total) so it's convenient enough to schedule appointments during the middle of my workday. Today the turnaround time was different. Very slow process. People who came after me were called ahead of me. (perhaps a different type of X-ray?) The total wait time of around 27 minutes to get called back. The time it took to change and complete the X-rays was less than 13 minutes, so it was very quick once in the back. Wait time on this visit was not the best. I would like this office to normalize e-forms instead of paper and pens. I would also like to see the same tech without having to ask. Besides that, the technicians are always nice and accommodating. My technician Laura did a great job making sure I was comfortable during my X-rays. I appreciated this!

Had mamogram on July 16; was told report would be ready on July 19. It's now July 27 and still no…read morereport. I called twice to the main number and was told I could not speak to anyone at the Blue Ridge location. They said they would send an email to the office with my complaint. I still have not heard from RaLeigh Radiology and still no report.

Went to Raleigh Radiology on 11/7 and still no results. I would have gone to EmergeOrtho had I…read moreknown. Won't be going back here again. 11/18 still no report. 11/19 still no report and can't give me a timeframe. Edit of review on 11/21- Quenita Todd, the Patient Relations Manager who replied to my review took my call and made sure my results were read that day. She was apologetic and very helful in getting things resolved. Based on my experience with her I would give them another chance. She made sure to follow up several times as well. Thank you Quenita!

Very unprofessional business practices. Raleigh Radiology- Clayton, NC performed and MRI and over a…read moremonth later had not filed a claim with my insurance company. A call to their third party billing company in Indianapolis Indiana revealed their billing department had no record of me, my MRI, and no claim filed nor bill generated. They emailed a bill for $1470.00 one day later, after business hours on a Friday night. A call to their billing office the following Monday resulted in their telling me they filed a claim with my insurance company the date of the MRI a month earlier. This was untrue and verified by BCBS customer service. I called their local Raleigh NC office number and asked to speak with the practice manager. They disconnected the call. I have filed an official complaint with Blue Cross Blue Shield of NC. I have filed a complaint of the Raleigh Radiology website. I have filed a complaint with the Chamber of Commerce website for their Clayton, NC site. I have no problem with scheduling, completing the MRI and timely results. It is terrible that their billing practices are so poor and unprofessional. I do not recommend Raleigh Radiology. Their customer service response is equally unprofessional. There is no way to reach a Raleigh based person in charge of this practice.

This is the place to choose for cancer treatment in Garner, NC. In my opinion, you will not find…read morebetter care than here. The infusion nurses, front desk employees, CMAs, pharmacist, social worker, dietitian, financial navigator, care coordinators, nurse practitioners (Sara and Stephanie), and doctors (McNulty, Sheets, and Rauch) are all efficient, intelligent, and caring. You can trust the staff here to be respectful and provide you patient-centered, evidence-based care. The center is located in a large healthcare plaza. Parking is available at no charge in several lots. Some handicap spaces are available out front of the buildings. Building 300 is in the back center. The front door is near the circular drop-off area (round-a-bout). The clinic is located on the second floor (elevators and stairs available) above Wake Radiology. Upon leaving the stairwell or elevator, the doors across the hall lead into the waiting area. Check in at the counter then wait for your name to be called. This center offers medical oncology (chemotherapy, immunotherapy, labs, follow-up, etc.). It does not have a means to provide radiation treatment. The infusion room is welcoming, light, and chilly. The lovely nurses will take great care of you during treatment. They offer warm blankets, pillows, beverages, and snacks. You can bring in a guest (if over the age of 16) and your own snacks. The chairs are comfortable and have curtains or walls, depending on where you sit, to provide privacy. Windows provide natural light and have blinds to use as needed. Paperwork is provided via myChart and printed by request. Overall, ideal place to go for hematology/oncology treatment particularly if you live near or around Garner.

I've been to this office a couple of times over the past few weeks. I usually go to a different…read moreoffice. The staff here were very friendly, especially Emma (she did my mammogram). She explained everything to me ahead of time & was very gentle and genuinely caring. I could have easily stressed myself out over the situation, but she was there to guide and calm me along the way. I would recommend this office just from the experience I had with her & the CT scan lady (I forgot her name). When you're going through the most stressful things in life, you need people like them to calm you & make that situation seem like it's super small. There is plenty of parking & I was in and out in no time.

While I like this particular office and staff there, when I arrived this year for an appointment I…read morecalled to schedule back in August, I learned that it had been cancelled. I did not cancel the appointment or receive a cancellation notice so I could have corrected the situation. It appears a scheduler cancelled the appointment back in November. I wish they'd go back to scheduling in the office again and not using the central appointment scheduling. But they need to do something so random employees cannot cancel patient appointments. As it was not busy, the office was able to fit me in. But the whole situation caused unneeded stress.

I went for a simple bone density test. It's taken over 1 week and a day so far and they have not…read moresent results to my Doctor. Honestly our daughter and my husband gt frequent MRI's and scans on their cancer journeys and 2 days tops for results. Disappointed...but you decide what works for you.

I took my daughter there this morning for an ultrasound and did not have a good experience at all…read more Having come from a medical background for my entire life (Dad is a retired OB/GYN), the tech who performed her ultrasound never told us what she was doing, what it was she was looking at or scanning, did not communicate anything with my daughter and my daughter had to ask her what it was she was looking at. When I asked her, she gave me a short, contrite, one-word answer and said basically the same thing to my daughter. She never told either of us what the procedure entailed before and during the ultrasound. We won't be returning here for any of our medical procedures and I don't recommend t office in Fuquay Varina.