i have been at kips bay for 4 years, my stay have been comfortable.staff are great and helpful.mike…read moreis amazing!! welcoming, kind and extremely attent and helpful! people are key for my great experience at kips bay!! staff in general are wonderful!! I strongly appreciate and recommend kips bay!! Nour AlAttar

Unfortunately, I would have loved to be leaving a good review as the maintenance crew and some of…read morethe staff are very pleasant. I have lived here almost two years and never really had a large issue. I just had an extremely rude encounter with one of the supervisors. I wish I got his name as he was completely useless and arrogant. If you are going to make residents pay when they are locked out of their apartment, you should at least be able to explain why there is a fee for this. Mind you, I didn't lose my key it was just inside the apartment. All they needed to do was unlock the door with the master keys they use to enter our units all of the time for maintenance requests. Management is not great if they are not appropriately informing their staff of their "policies" which includes paying $50 just to unlock a door. I would like to know where/ what that money is going towards for a non cost issue. It would be a plus if the supervisor showed some humanity and was at least nice and apologetic about the situation and not being able to adequately answer my questions about the "policy".

......just an update , hoping to post video but here captures from January 28th 2025 ~1214PM…read more Notice PARC EAST still not appropriately cleaned . The church (not shown ) to its west all clean, walk-up buildings 75% clean, PARC east 20% clean just look at captures. Now some might say how do we know its Jan 28th (why i was hoping to post video as I panned onto Monitor showing LIVE news reporting as proof of DATE, had news of Trump team trying to break up Canada and next snowstorm in 2 days) So notice if it weren't for sunshine PARC EAST would have foot high stone hard ice, instead of 6 inches of sun melted snow. I bet PARC EAST instead of fixing the issue will change their name, so folks don't see these reviews.

I lived at Parc East for 2.5 years with my sister and moved out in October 2025. If it were…read morepossible, I would give this building zero stars. *** I highly encourage you to read ALL the reviews on here and Yelp. Many of the 5-star reviews complement the maintenance staff and doormen (who were, for the most part, great in our experience). Very few 5-star reviews address the management company, neighborhood, or building itself. *** To start, Equity Residential is a NIGHTMARE to deal with. I've lived in New York City for eight years and rented multiple apartments, and I have never experienced management this unprofessional or incompetent. Ashley Roman, in particular, was consistently rude, dismissive, and difficult to work with. One especially alarming example: during a summer heatwave, my sister went two full weeks without a functioning AC unit. Repeated calls and emails to the leasing office went unanswered. My sister has severe asthma, and when we raised this as a medical concern, the response we received was that the leasing office had already loaned out their own AC unit and were also "struggling with the heat." The lack of urgency, empathy, or accountability was shocking. Beyond management issues, safety was a serious concern. Parc East sits directly across from a housing project, and there were frequent disturbances outside the building, including drug activity, domestic disputes, and even gunshots. One night, a young woman was shot across the street, her body dragged down the block, and left outside a nearby building. The adjacent "park" is effectively a drug den. During our time in the building, a homeless man lived in the stairwell for nearly three days before any staff intervened. It was also common for people to sleep under the building's awning overnight while using drugs. On one occasion, a used needle was thrown at us directly outside the entrance. Despite repeatedly flagging these concerns to the doormen, nothing was ever done. The situation escalated to the point where my sister was aggressively harassed outside the building--our final straw. It was so bad that she still won't speak about what happened to her. On top of this, the building itself feels like a glorified dorm. The majority of residents were recent college graduates who treated the building like a temporary party stop--blasting music, leaving trash in the hallways, and showing little regard for other tenants. If that's the environment you're looking for, this may suit you. It absolutely did not suit us. When we finally decided to leave a few months into our third year, we had to break our lease. From that point on, management did everything possible to make the process miserable. Despite ending our lease at the end of the month, we were told it was entirely our responsibility to find replacement tenants after then. We were repeatedly threatened and pressured, despite being fully cooperative and accommodating showings as long as we received notice. Eventually, staff began entering our apartment without informing us, showing it to prospective tenants and moving our belongings. When we raised concerns, we were met with denial and gaslighting. After moving out, the issues continued. Parc East nickel-and-dimed us for virtually everything, including charging hundreds of dollars for an allegedly "unclean" oven. We ultimately received only a fraction of our security deposit back. When we reached out simply asking for clarification on the deductions--made intentionally opaque through a convoluted online portal--our calls and emails were completely ignored. We consider ourselves lucky to have gotten out. From the very first night we moved in, we knew it was a mistake. For the price, the lack of safety, accountability, and basic tenant respect is unacceptable. PLEASE DO NOT LIVE HERE if you value your safety, sanity, or peace of mind.

First, suggestion for management: state that breakfast closes at 9, then officially close it at…read more9:30. Currently it's stated closing is 9:30, but staff start removing food and blocking off seating at 9, which creates unhappy customers. I heard staff say they are required to get things cleaned up by a certain time, so not their fault. The good is the staff. Friendly housekeeping and Sam at front desk was great! Stayed a week and chose this hotel to have a kitchenette. It worked well. But typically I choose a boutique hotel because I don't like crowds. The elevators were jammed. It does need a renovation and could be kept cleaner. But overall fine and great location.

I would love to give 3.5 stars but 4 it is since the hotel is definitely better than 3 stars…read more This is one of the nicer hotels Ive stayed at in the city. It is in a fantastic location. So walkable and close to the subway. I also prepaid for my stay which made the hotel significantly cheaper. Check in was very easy. I was pleasantly surprised to hear there was free breakfast! It was great and PACKED everyday. They also had bananas and oranges in a basket in the lobby everyday. Our room was SO spacious. I actually couldn't believe it. So many other places we have stayed at in the city are a shoebox. We were located on the 32nd floor and every time I walked in the room I was dizzy. We looked up that this can sometimes happen on high floors of buildings. Next time we stay, I will be asking for a lower floor. One big negative was the lobby smelled like pet urine. Like a strong smell of it. Every time we walked in. No where else in the building smelled like this. It was so odd. We went through the lobby quickly every time we entered. No issues with the elevators during our stay. Overall a great stay. I would definitely stay here again.

A fine starter apartment for recent grads, but nothing more…read more Pros: - reasonably priced modern units - dry cleaner in building is great - nice doormen (at least the senior staff) - great maintenance staff who come quick - great gym facilities Cons: - loud construction during the days and nights from neighboring buildings - water has leaked from above units multiple times. Pipe infrastructure is old and management continues to bandage it. - long lines for elevators happens often - laundry in basement has one elevator and it's the service elevator (not always running) - beautiful lounge that you cannot rent out - low floor-south facing units will deal with lots of pigeons. - not great location for subway. 15 min walk to GC - doormen often don't hold door open for you. Or they're on their phones and allow anyone in. - expensive laundry and none in unit. Loads cost $3.75 - super doesn't live in building 7 days a week. This is a big one because I had a lockout and the doormen lost my keys. This led to a 2am hire of a locksmith, $1000 bill, and a 8 month long back-and-forth with management to get my keys back.

So clearly PanAm paid some "elite reviewers" to post positive reviews. Look at their accounts and…read moreyou'll see they don't live here and you can't find reviews from when they did. Also, if you look at the listing photos on street easy, you can see photos from before 685 1st was built- which started in 2016. This company and the building management are shady.

My recent stay at the Residence Inn by Marriott New York Manhattan/Central Park was an excellent…read moreexperience while attending an awards ceremony hosted by Seafarers International House, a philanthropic organization dedicated to assisting seafarers in need around the world--often helping stranded mariners with food, lodging, and travel assistance to get safely home. The photographs of the view from my room simply do not do it justice. Fortunately, the weather was beautiful during my stay, and from that vantage point, Manhattan felt almost cinematic--a true bird's-eye view of the city with Central Park stretching below in remarkable detail. The room itself was clean, comfortable, and well-appointed, stocked with fresh towels and all the amenities one would expect from a quality Marriott International property. Due to early morning flights and a tight schedule, I wasn't able to enjoy the breakfast buffet, though I heard consistently positive things about it. Considering it was included with the stay, it seemed to be an excellent added value--whether through my Marriott status or simply as part of the room rate. What stood out most, however, was the staff. Check-in was efficient despite a busy front desk, and the line moved quickly, which any weary traveler can appreciate after a long day of travel. I would highly recommend this hotel for anyone visiting Manhattan. Its exceptional location adjacent to Central Park, combined with excellent service and unforgettable views, makes it an easy choice for both business and leisure travel.

My family and I had a last minute trip planned for Veterans Day weekend, and many of the hotels…read morethat had double beds were all booked so we got lucky getting a double bed room here at a reasonable price. The location of this hotel was in a prime location if you wanted to be close to Times Square. It was only a few blocks away from this hotel. It was a very clean hotel, but the room was a little cramped. Even though it said it was a double bed, it was more like one twin bed and one full size bed. For a family of 4 it was a little cramped but we were only staying for one night. Our room did come with a sink which would be convenience if we needed to stay for a longer period of time. My favorite perk with this reservation was that it included a breakfast buffet! Wow, the breakfast buffet spread was very nice, was more than just a continental breakfast, it had hot food and fresh fruit! The front desk staff was very friendly and the staff at the breakfast was very helpful. I would stay here again on my next trip.

Such an amazing place to live! Great amenities and apartments but the people make the place…read more Ulysses, Matt and Drillon are the best ever!!!!

Chef Ty was amazing for our seafood boil class! So interactive and delicious! Can't wait to try…read morethe next class!

My rent has increased by $1370 to date since 2021. When I raised this concern with the management…read morecompany, their response was to tell me that I still pay much lower than the other apartments in the same line, and insist they were generous by only raising the last renewal by 6% instead of the maximum allowed 8.79% Just another greedy NYC management company taking full advantage of the unregulated rental market.

Susan in the leasing office is a gem. Knowledgeable, easy going, and she puts the client first,…read morelike she works for them instead of the building. Highly recommend.

Truly the best living experience I have had since moving to NYC. Amazing amenities, beautiful…read moreapartments, washing/ drying machine in unit, outdoor balcony. What really makes the building so special is the people who work here. We have a special relationship with everyone in the building. Carlos the building manager and super is always there to help us, no matter what the task is. Very kind, responsive and reliable. He truly goes above and beyond for us, whether it's hanging stuff up in our apartment, fixing things, answering questions and doing things outside of his job description like helping plan my proposal on our buildings roof. The doorman Chris and Angel are truly the best and Tyrell the porter is amazing as well. All the employees at Instrata makes our living experience that much better outside of the great apartments. Can't recommend enough

Resident of Instrata since 2020. One of the best luxury apartments around. The building's super,…read moreCarlos, is critical to the entire experience. He's very attentive, responsive, and has a high first time fix rate. Got engaged on the roof a few years ago and he unnecessarily swapped out all the light bulbs to make sure the lighting was perfect. The various things that have needed repairs in the apartment have been handled quickly. It's a pleasure.

The staff is absolutely awesome. They are so welcoming, helpful, kind. I am beyond thrilled to be…read moreliving here. It is so quiet, serene, and my new home is just beautiful!! I can't stop smiling!

Lived here for two years from 2021-2022 and couldnt have asked for a better experience. Brand new…read moreapartments and amenities, stunning views of the Empire State building from every room (including the bathroom). The doormen were some of the nicest people and so courteous towards us and our guests. Any time we had an issue, it was resolved very quickly. The office staff were helpful, friendly and accomodating, moving in and out was hassle free. Would love to live here again some day.

Ok so I don't live here. But I live RIGHT across the street. Every time I talk about it no one…read moreknows it exists! It's like a huge wonderland full of tennis courts, rose gardens, dog friendly areas, fountains, and places to lounge on benches and play chess. I bring my dogs here (always respectful and clean up the potty) to walk a few laps and the residents are so nice! I also recommended that HBO's Vice partially film a documentary that I'm being filmed in @ Peter Cooper Village Apartments (outside of course) because it's so well maintained and next door to my apartment building. So we filmed in the front park and it was spacious, clean and quiet-- just what we needed :)

Black mold in air conditioning. Called resident services and told they couldn't do anything…read more Horrible respiratory issues ever since moving in. Gnats and fruit flies everywhere. Horrible smell