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    Waldorf Endoscopy Center

    3.0 (2 reviews)
    Open 7:00 am - 9:00 pm

    Waldorf Endoscopy Center Photos

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    3 months ago

    Poor customer service in reception area. Experience was not patient centered or patient friendly.

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    5 years ago

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    Patient First Primary & Urgent Care - Waldorf - Wishful thinking

    Patient First Primary & Urgent Care - Waldorf

    2.2(98 reviews)
    1.3 mi

    Abdominal pains, I checked in at 2:30pm and they were very nice and friendly and go checked in…read morewithin 10 minutes, Dr was very nice did all the blood work and the results were done while waiting, great place and I recommend it.

    I am currently at Patient First in Waldorf and the lack of empathy shown by the front desk…read moreemployee, Cynthia, has been astounding. I completely understand that she may be limited in what she is able to do regarding billing or previous payment issues. That is not the problem. The problem is the way she chose to speak to and treat someone who came in while in significant pain. There had been confusion and miscommunication from prior visits regarding payment. I was not blaming Cynthia personally. I was kind and patient during the entire interaction with her. I simply needed help understanding and resolving the situation. Instead of showing even a basic level of patience or compassion, she was cold, dismissive, and unnecessarily unkind. People working in healthcare are often dealing with patients who are scared, hurting, or already overwhelmed. Kindness should not be optional. Cynthia is representing this establishment, and Patient First should be aware of how patients are being treated at the front desk. I chose this location because I needed medical care. I did not expect to be treated like an inconvenience before I was even seen. None of my friends or family will be going to this Patient First or another ever again.

    Photos
    Patient First Primary & Urgent Care - Waldorf - Patient room and was very clean, red bag was available for items.

    Patient room and was very clean, red bag was available for items.

    Patient First Primary & Urgent Care - Waldorf - Patient room

    Patient room

    Patient First Primary & Urgent Care - Waldorf

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    Waldorf Endoscopy Center - medcenters - Updated September 2026

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