Kristi provided premier customer service throughout the whole order process. She recommended us the "Feed the flock meal." Kristi was very nice and offered us all the options and ways to customize our meal. KRISTI WAS GREAT! Me and my group thoroughly enjoyed the meal and it was delicious. Thanks so much Kristi! read more

For walking up and ordering the tip options are 15% and go up from there. They have removed custom tip option so it's no tip from me.

Rockin' little wing place with fried and rotisserie chicken. My daughter ordered mild wings. They were pricey but huge. They came with the traditional ranch and celery. My quarter rotisserie dark chicken was small but enough. The collard greens were the best I've ever had as were the fries! There were chunks of bacon in the greens and let's face it, bacon makes just about everything better. The cucumber tomato salad was fantastic as well. The cole slaw was delicious if you like the sweet kind. My husband's quarter fried chicken (white) was huge. I love everything fried is done so in beef tallow. Yum! The decor is rock n roll with personalized wallpaper of beer brands renamed to honor the chicken (see photo). The service was great. He took our order and answered our questions. The nice lady refilled our tea and off we went. Overall a fun and satiating experience! read more

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What to do for lunch when you are entertaining 23 family members and friends from out of town.....here to celebrate a 50th birthday? No question in my book.....Waldo's! Manager Casey and Asst Manager Julian were incredible! Courteous, attentive, polite, and up to their high standards for service and food. (Kudos to the rest of the staff too fo keeping up with our individual orders.) Food was excellent with the most succulent, tender chicken, crispy sides, flavor collards, beans, and the like. Drinks were plentiful. And our guests, who had been touring the Franklin-Nashville area for several days during their stay, declared Waldo's to be their #1 stop. read more

Waldo's Chicken & Beer - Nearly perfect...tenders and oh-so-delicious greens (plus Rooster sauce....oh my!) - Chicken Shop Near Me - Franklin, Tennessee

Yo if in down town Franklin don't miss this place the chicken was awesome and mac and cheese excellent and beer nice staff

Favorite tenders. Favorite sauce. Hands down. Waldo's is my go-to. I've tried a lot of places, but this is easily my favorite when it comes to tenders -- and their tender sauce? Blows every other chicken spot out of the water. No contest. Fries are always on point, and the cheddar biscuits are a must -- I always sub out the coleslaw in the tender box for extra biscuits. Worth it every time. Big shoutout to Danny and the team at the location off 96. The whole staff is awesome -- friendly, fast, and just really solid all around. By far my favorite tenders. read more

I love love their scratch salad with ranch and buffalo sauce!!! I love to eat here but it is always FREEZING inside so I can never stay there long. read more

Our first visit here (surprisingly, we now know what we have been missing). Bf is a fried chicken enthusiast and he very much enjoyed it and his fries/mac n cheese - said it will now be part of his rotation. I went with the rotisserie chicken sandwich that came with slaw, pickles, and tried both their bbq sauce and alabama white sauce with a side of white beans (so flavorful). We also split the loaded queso & chips! Hands down all tasted richly flavored, tenderly and crispy cooked, the seasoning in the fries and chips was perfect!! My only thing is I personally prefer thicker sauces for dipping where theirs are more like vinaigrette style for salads, but to each their own. Service was very quick, friendly, and attentive! Ambiance is so fun, like you're in a Where's Waldo Storybook world where people like Michael Jackson and Martha Stewart are raising chickens, lol. We didn't try their beer yet, but love that there are local brews represented! Such a fun spot!! read more

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Started out to be the best, but the past few visits my food was horrible. Fries soggy and chicken tenders with little to no meat. I suggest going to liberty pike over this location. These guys have gone south lately. read more

Waldo's has the best fried chicken anywhere! My other family members love the rotisserie chicken, as well. The sides are all homemade. My favorite are the white beans and onions. The macaroni and cheese is so good. Also a family favorite are the greens and biscuits. Their wait staff and drive-thru are very nice! read more

Food is always good quality. Especially like rotisserie white chicken dinner! Staff is friendly and they reward customers with free meals after purchase of so many meals. Great treat! read more

Waldo's! We have been to several locations of Waldos and I love their chicken. Takeout from here is great, service fast and the chicken is as anticipated. The dine in experience is fine. They have a large bar area which is separate from the food order area (probably so they can employ teens at the food counter). There is an extensive selection of draft beers and they do have some happy hour periods. The one time we ate in at this location it did not appear super clean. The floor feels a little sticky, and there is just some evidence that folks have been there before you. But as I said, I do love their chicken so we will still be back! (or maybe takeout is the way to go?...) read more

Waldo's Chicken & Beer - Chicken and Fries - that's what you come for! - Chicken Shop Near Me - Franklin, Tennessee

Another five star experience at Waldo's yesterday afternoon while I was with my son going through the drive-through. Not only was the food delicious, as always, but Daniel, the gentleman that served us, had the most wonderful customer service. Such a blessing for my son to witness his kind heart. Thank you, Waldos for always hiring the best of the best. read more

Delicious and fun environment! Perfectly crispy chicken, good affordable margaritas. No comllaints. 10/10

We love Waldo's we go between Franklin and Brentwood both have OUTSTANDING service! Today we were at the Franklin location. 7/6/25. I wish I would have got the boys name that was at the drive-up at 11 am!! He was fantastic you do not find service and personality like that very often but.... He was fantastic! Thank you Waldo's for your great service, cleanliness and positive attitudes!!! read more

Always great service and hot food. Ive never been disappointed. I will keep going with my football player who gets the OG sandwich meal and a extra sandwich with 1/2 dozen cheddar biscuits. read more

UPDATE!!!! The management has since reached out to me, making things right. Not only being proactive in reaching out but also being extremely kind and helpful. I appreciate them wanting to better their business and take feedback from customers! I love Waldo's food, but the prices are a bit ridiculous and every SINGLE time I get my food to go, drive thru or takeout they never EVER give me the sauces I ordered. It's always one sauce or a bunch of the wrong sauces. This needs to be something they improve on. I love the food and service but if i'm paying 70$ for a family meal I expect the right condiments. read more

Waldo's has great food and amazing people who work there! it is always on our list when we are considering take-out.

Decent chicken, great fries, and good beer selection... Atmosphere is one that is yet to be desired... This restaurant is located in an old Caption D's building, and nothing really seems to have changed as Waldo's, except adding beer taps... I may go here for a fast-food run, but i won't consider this as a casual, relaxing dinner spot... It's usually very loud with a bunch of rowdy kids, so loud, i cant even hear myself talk to whomever I'm dining with... For chicken experience, i would go elsewhere... But if you're hankering for a beer with any food on the menu, particularly on Sunday, this would be the spot...Glad we have Waldo's as an option in town. read more

Not only is the food amazing but the staff is so friendly and helpful. Bre rocks it, Cam rocks it, Maddox rocks it!! So many I can't name them all. Great job guys!! read more

Best French fries & chicken breast ever! Loved the Cole slaw. I never finish my fries but I sure did this time! I need a Waldo's in Sacramento! read more

I'm so glad this place opened close to where I work. My co-workers and I had lunch here the first week they opened and it was delicious. The building has been remodeled. They have a bar where you can have a drink and watch sports on the TVs. When you enter you place your order at the counter and then sit wherever you like. They bring your food to you. I ordered the 1/4 dark fried chicken plate with the potato wedges and coleslaw. The chicken was crispy and delicious. These are the best potato wedges I've ever had. I don't know what their secret is but they are so crispy and yummy. I love that the coleslaw isn't vinegary or heavy mayonnaise. It is just right. The staff was friendly and the food came out quick. This is going to be one of my favorite lunch spots. read more

Waldo's Chicken & Beer - 1/4 dark fried chicken plate - Chicken Shop Near Me - Franklin, Tennessee

Worst service waited 20 minutes. They just watched me stand there. This place is such a bait and switch.

This is a place you go if you wanna feed a bunch of kids and have a beer . It's like a fast food place that serves beer . Chuckle cheese without the games . It is clean ..we had the chicken tenders . They were okay .not enough sauce. The Mac and cheese was a NO for us . read more

Love the chicken tenders and fries! Always fast service and love that it has a drive through.

Food is always fresh and cooked properly. Use fresh oil for frying. They also have a great happy hour. Service is always courteous and prompt, Ambiance is that of fast food atmosphere as this is housed in an old caption D's . There is not a rush though to get through the line or rush your meal. read more

Fantastic Food! With remarkable service! One employee specifically Daniel is always so pleasant! One of the best chicken sandwiches is Franklin easily. read more

CHEYENNE AND TIERZA WERE ANGELS. They were attentive, kind, and gave us extra drinks and cheddar biscuits on the HOUSE. Not to mention the food was absolutely straight FIRE. AKA I'll be back. Thank you WALDOS for making my Tuesday evening extra special. read more

Waldo's Chicken & Beer - Chicken Shop Near Me - Franklin, Tennessee

Kameren was an absolutely delightful bartender. She was very helpful and we were new to town so she answered all of her questions. More restaurants need bartenders like her. read more

Good food. Had it delivered twice in one week. Sides and fried chicken on point. You will not be disappointed

Very good chicken tenders and the cold slaw was delicious. Very fast service. Will be coming back. read more

Unfortunately every single time we've gotten take out something is wrong. When we order 5 pieces of chicken it's always missing one or two, or the side is wrong, and the side portion just keeps getting smaller and smaller. For how much they charge for fries and chicken it's just disappointing @ this point. When they first opened everything was great. And the drive thru asks for a tip when u pay, which I've always left a dollar or 2 because the workers are nice.. but I'm so over this place now. Don't expect the same portion of your dining in to be the take out size as well. There's no consistency. read more

Waldo's Chicken & Beer - Chicken Shop Near Me - Franklin, Tennessee

We really liked Waldo's when it first opened however recently they have been out of fire roasted chicken and then white beans the next time. This time we also had a few more flies than preferred. The seasoning on the chicken is good but they need to use more for flavor. Checking out sadly. read more

Best fried chicken. Love the fries done crispy. Great environment unless you need to wash up. Worst bathrooms. An occasional cleaning there would be nice. I'd give 4 stars for the food... but the gas station bathrooms takes the experience down a few notches. read more

I came in for the first time to try them and I was greeted so kindly. I tried the OG sandwich and the bun melts in your mouth! The chicken is amazing and they have homemade Mac and cheese as a side that is stellar!! I also had them throw in the cheese biscuit which was great too! I was really pleased with the food, can't wait to come back for the tenders but this chicken sandwich is better than Popeyes and Chick-fil-A!! read more

Waldo's Chicken & Beer - OG chicken sandwich with Mac cheese and biscuit - Chicken Shop Near Me - Franklin, Tennessee

Great Experience for our large party! Abundance of group seating at large tables, super friendly staff (Big shout out to Kris and McCall!), amazing food and excellent Happy Hour specials!! Thank you Waldo's for your 5 STAR treatment! We will be back soon! read more

I really love the food here, honestly. It's the staff. And how stingy they are with their sauce. I have asked on multiple occasions for extra ranch, I don't care if they charge more for it, but they're so stingy with it. Went through the drive through today and asked for ranch with a salad and ranch with my plate meal, they only gave us a cup of ranch for the salad (which they only fill half way, not even 3/4 of the way full, emptier than a bag of lays chips) and NONE for my plate! Very VERY upset. This has happened multiple times where they either skimp on the sauce, don't give any, or only fill containers halfway to make it "look" like extra sauce when it's just the same amount as if they filled one cup. Besides that.. the food is really good. But it's not nearly as good as when you DON'T FORGET THE SAUCE!!!! read more

Waldo's Chicken & Beer - Chicken Tender Plate, Potato Wedges, White Beans, Biscuit - Chicken Shop Near Me - Franklin, Tennessee

This is the second time I've had a take out order be wrong... (love being charged for food I didn't receive). Great in store service but take out could use some works. read more

Not an elegant restaurant but not a bar either. Fast food, place your order and find a seat. When we ate there it was full of young families after youth sports games (Saturday afternoon). Chicken tenders were real white meat and lightly breaded. Fries were hand cut, thin and peppered nicely. Cole slaw was nice combination of mayo and vinegar for a sweet and tangy taste. I would definitely go back and sample more items! read more

Waldos has by far one of the best hot chicken sandwiches I have ever had. Whenever I am traveling through Franklin I always try to stop and have a hot chicken sandwich. The chicken is fried perfectly in the toppings are always fresh. read more