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    Walgreens

    2.0 (53 reviews)
    Open 7:00 am - 10:00 pm

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    4 years ago

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    3 months ago

    They have a pharmacist in the morning shift who talks like a psycho to customers over the phone, She's got a lot of problems

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    7 months ago

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    1 year ago

    Horrible pharmacy service....Had us waiting over an hour to say they don't have the medicine there till next day!!!

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    Page 1 of 2

    Ask the Community - Walgreens

    Review Highlights - Walgreens

    CVS never did things like that for me and seemed annoyed that I was there.

    Mentioned in 4 reviews

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    Walgreens

    Walgreens

    2.4(59 reviews)
    1.7 mi
    $$

    Terrible customer service. We asked where a product was and the lady at the register said Don't…read moreknow, look over there. I looked and couldn't find it, so I said can you please ask someone. So she came over and said I don't see it. Then she asked someone for help. This other very curt rude lady came over and reluctantly asked what I wanted. She looked and pointed right there as she walked away angry, like I really was bothering her. She should get a different job where she isn't around people. You don't treat customers like that. Walgreens needs to train their people better customer service and maybe even act like they enjoy their job. Maybe even try to smile. This was Sunday morning 11/9, at 9:15 AM. There was Maybe 2 other people in the store. It's not like they were busy. That is the last time I will go to Walgreens.

    I'm really frustrated with Walgreens at the moment that I can't even think calmly to write this…read morereview. Walgreens needs to do a better job on how they refill prescriptions. I don't get why they have to call the doctor's office to confirm a refill which that doctor approved of months ago by sending that prescription with multiple refills. I see my doctor almost once every month, unless I have insurance problems or can't get a day off of work which is rare. I would understand if they were filling an opioid drug that someone can use to get high with, yes call make sure the doctor wrote the prescription or still wants the patient taking the meds. They have fallen behind a whole month before because they would try getting my doctor to confirm a refill, but since my doctor sent the monthly prescription, they won't approve a refill, which in return tells Walgreens not to fill anything. Then when I finally find out what the issue is, it takes me a couple of days to get in touch with my doctor's office since they aren't in everyday. Even my doctor's office doesn't understand why they need to call them to get an approval for a refill. The good things about Walgreens is the pharmacy is open everyday. Plus they send text messages when prescriptions are being filled or if something is wrong with the prescription. It looks like they're always busy, always moving. I know it's not the workers who are the problem, it's Walgreens all together and their rules and or policies. They also have a drive thru to pick up the meds, but I've only done that when there's no line, but even then I try to go inside.

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    Walgreens

    Walgreens

    2.5(111 reviews)
    2.5 mi
    $$

    This Walgreens is super close to me so I end up popping in for anything from meds to picture prints…read moreto bandaids to nail polish, etc. I've always had a pleasant experience and I always see the same cashier woman who is friendly.

    This is strictly for pharmacy, specifically "pharmacy tech" Ashley…read more I rarely write Yelp reviews, but my experience at the Walgreens pharmacy drive-thru was so disappointing that I felt compelled to share it. I approached the interaction with a friendly attitude and treated the pharmacy technician with respect from the start. As someone with a college degree and several years of customer service experience, I understand that not every day is easy and that customer-facing jobs can be challenging. However, there is never an excuse for treating customers with the level of disrespect that I experienced. From the beginning, I was met with an unnecessarily rude, dismissive, and unprofessional attitude. Instead of offering basic courtesy and assistance, the technician was confrontational, careless, and showed no concern for how she was speaking to a customer. What was most shocking was her complete lack of remorse. When I expressed my concern, she casually displayed her badge information as if she was completely unbothered by the possibility of a complaint. That level of indifference makes me question whether this is a recurring issue. If this is how customers are routinely treated, it reflects very poorly on Walgreens and its commitment to customer care. Customer service matters, especially in a healthcare setting where patients may already be dealing with stressful or sensitive situations. Based on this interaction, it is clear that this employee would benefit from additional customer service training and coaching on professional communication. No customer should be made to feel unwelcome or disrespected when seeking assistance with their prescriptions. As a result of this experience, I will be transferring my family's prescriptions elsewhere. I am extremely disappointed and sincerely hope management addresses this issue before more customers have a similar experience.

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    Walgreens - drugstores - Updated July 2026

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