Terrible customer service. We asked where a product was and the lady at the register said Don't know, look over there. I looked and couldn't find it, so I said can you please ask someone. So she came over and said I don't see it. Then she asked someone for help. This other very curt rude lady came over and reluctantly asked what I wanted. She looked and pointed right there as she walked away angry, like I really was bothering her. She should get a different job where she isn't around people. You don't treat customers like that. Walgreens needs to train their people better customer service and maybe even act like they enjoy their job. Maybe even try to smile. This was Sunday morning 11/9, at 9:15 AM. There was Maybe 2 other people in the store. It's not like they were busy. That is the last time I will go to Walgreens. read more

I'm really frustrated with Walgreens at the moment that I can't even think calmly to write this review. Walgreens needs to do a better job on how they refill prescriptions. I don't get why they have to call the doctor's office to confirm a refill which that doctor approved of months ago by sending that prescription with multiple refills. I see my doctor almost once every month, unless I have insurance problems or can't get a day off of work which is rare. I would understand if they were filling an opioid drug that someone can use to get high with, yes call make sure the doctor wrote the prescription or still wants the patient taking the meds. They have fallen behind a whole month before because they would try getting my doctor to confirm a refill, but since my doctor sent the monthly prescription, they won't approve a refill, which in return tells Walgreens not to fill anything. Then when I finally find out what the issue is, it takes me a couple of days to get in touch with my doctor's office since they aren't in everyday. Even my doctor's office doesn't understand why they need to call them to get an approval for a refill. The good things about Walgreens is the pharmacy is open everyday. Plus they send text messages when prescriptions are being filled or if something is wrong with the prescription. It looks like they're always busy, always moving. I know it's not the workers who are the problem, it's Walgreens all together and their rules and or policies. They also have a drive thru to pick up the meds, but I've only done that when there's no line, but even then I try to go inside. read more

The pharmacy Technician GUISELA was the best experience I ever had. My medical provider prescribed online, at my arrival I was immediately greeted, and my medication was ready for pick up. I was hurting badly and needed my pain medication ASAP. GUISELA was not only taking care of the counter, she was assisting the Drive Thru and answering the phones. What a way to multitask! Walgreens pharmacy cannot be better than this! -Thank you read more

The worse service ever! Drive thru takes over 50 minutes. I'm at the windows employees don't even acknowledge you. They prioritize customers inside over those waiting. Ridiculous!! I will be going to cvs where the service is much faster and the pharmacist much more friendly. If you don't like your job find something else. In case you haven't noticed you are in a customer service industry. Freaking ridiculous!! read more

This line is so long inside and outside you have to wait also 25 minutes to get help they should have employees help them when the lines are long I was walking out and the cashier in the front did not have no line read more

Pharmacy is horrible!!! You show up at 5:59 pm and they close the curtain on you because of strict hours. But you show up at 2:20 and they are still out to lunch. Their lunch is from 1:30 to 2:00!!!! Their excuse is they went to lunch late!! LIARS!!! At least put a sign of when you are returning!! I need to get Zyrtec D which is behind their partition!! read more

Terrible terrible customer service. The employees here are extremely rude and very unethical. I do not recommend this location. Please refrain from coming here definitely go to the one located in Downey. read more

do not go to this pharmacy. i came in from out of town and forgot medication- so i needed an emergency fill. i had the prescription, it was just finding a place with the medication. i was referred to this walgreens because they only had one of the medication. when i called them and asked she immediately said they didnt have it and when i asked for a referral to another one that did because i was willing to go Anywhere and needed it tonight. at that she said "i have a lot of people waiting and cant do that" i told her i can wait. and she explained that itd be a long time, and put me on hold. not even two minutes later the lead pharmacist answered and said that they DID have my medication and she would put it on hold. if you dont wanna help ppl you do NOT NEED TO BE A PHARMACIST. AND IT GETS WORSE. she would not let me speak when i came to pick it up. she continued to cut me off and not let me explain the urgency. i was kind and thanked her for helping and she continued to brush me off and be rude. do not go here read more

I was excited about making a purchase from a store I've been going to for 26 years. I was disappointed by the lack of customer service provided to me. I tried purchasing 3 different gift cards, but something was wrong with the Mastercards on their shelf. The transaction showed as pending on my credit card and I asked for a receipt in case I had any issues with my bank. The cashier at the time, Jorge, advised he cannot provide me anything and told me it must be something wrong with my card. So I asked to speak to a manager because I felt that was insulting when I definitely have money! Brian the manager at this location wasn't helpful at all. He was very dismissive and RUDE. He told me the reason for his behavior is because "we're busy." With absolutely NOBODY in line. All successful businesses are expected to be busy especially during holiday season. Today, I was given the worst customer service I have ever experienced at this Walgreens location. read more

Horrible horrible service I was on hold for over 1hr they kept answering and putting me back on hold for over 4 times (mind you I heard background noise) and the system said 1 caller ahead of me. read more

The girl with the orange hair was rude. The young man at the register was polite didn't get his name. I asked him if he could open the restroom door for me and he said it would be a while i didnt mind. I saw this girl walking over and I politely asked her if she would please open the restroom for me. She answered that's what I'm doing. Doesnt seem to like her Job. read more

This review is only based on the pharmacy, it's never been this bad before, if you go inside it takes over 45 minutes to actually get your medication and about 30 min to an hour or more in the drive‐thru and after all that, an attitude from the pharmacy tech, she gave me my son's medication and was rushing me away but I was trying yo pick up my own prescription. She found the medication but refused to give it to me because she needed approval from the pharmacist, I had already given her my Driver's license and I told her I didn't need anyone to explain to me how to take it. Then she throws my medication on the dispenser but doesn't say anything. Just keeps looking at the computer, so I wait another five minutes, then she tells me to take them, the pharmacist confirmed. I'm not sure what happened there but I've also been having issues with Walgreens not having my son's medication, they are always running out and it takes them a week to two weeks to bring some more out. read more

This location does not prep for their schedule Covid testing appointments. Other locations have everything ready so that when you go through the line you can go through quickly. I sat at the window for almost 20 minutes while they prepped and asked for repeated information that was on my appointment forms. Will not go back to this location for Covid testing. Step up your game because your other stores are making you look like you don't care at all. read more

Came to pick up documents an hour after they said it would be ready and still had to wait. The employee with red hair lacked customer service skills. read more

Avoid this pharmacy for vaccinations if possible. You will be left waiting, and waiting, and waiting. More than an hour here, just sitting. What is the point of making an appointment? Walk-ins run faster than this. At the moment of typing this, there is literally nobody in line waiting. Not in the drive through. Not in the seats. Clear. Your. Schedule. read more

The establishment consistently appears to be understaffed, resulting in a prolonged wait of around 40-50 minutes while sitting in your car. It is unclear whether they prioritize serving customers inside before attending to those waiting in their vehicles, which can come across as somewhat discourteous. They always seem to be understaffed and you just sit in your car and wait for 4050 minutes I don't know if they're saying the people that are inside before they see the people that are sitting in their car waiting but it's a little bit rude read more

I've been coming to this Walgreens for years and recently they have hired a new pharmacy technician in the pharmacy named Cassandra. She is the absolute worst person in the customer service business I seen in years! Normally I would not comment but this is the second time I've had contact with the young lady. The first time she charged me incorrectly in the drive through and I had to park to go inside to get my refund. This time she told me that the Dr didn't send in my refill. When another tech and the pharmacist stopped her to show her it was right in front of her. Needless to say, no apology was give and then she proceeded to tell me it wouldn't be ready until tomorrow even though it was no fault of mine! I will probably be taking my prescription to another place. This is very unfortunate b/c this Walgreens is right next to my house. I just want others to Please beware of going to this Walgreens pharmacy, just when I thought it couldn't get worse than it ALREADY was it has! read more

Tell me why the pharmacy line is always long and only 1 person working the counter? There's always someone that needs extra help or a call to the doctors office or insurance. If you know this happens all the time, why not have at least 2 people at the counter? At least at cvs they have several working the counter in case they have a difficult customer, the other one streamlines the line. read more

This pharmacy sucks. Be prepared to wait at least 20 mins in line. I called ahead to get the prescription filled ahead of time. Now they are telling me I have to wait. This is ridiculous. This is the last time I walk into this location. read more

I live about two blocks from here so it is VERY convenient. Unfortunately, my insurance doesn't work with them and I have to go to CVS. But because it's so convenient, i stop in quite often to grab something and never really think much about it. I needed some more gauze pads and some antibiotic cream. I walked over to the store and they had what I needed and i was out in just a couple of minutes. They always greet you at the door. There is not usually anyone out and about on the floor - so anytime you need any help you have to go to the counter. The store is generally clean and tidy. As long as I live here in Bellflower, I will keep coming in to Walgreens and I am sure it will be okay. read more

Worst store in So cal area! Too much waiting, nobody present most nights, they will tell you where an item is but not tell you its locked up behind plastic, wow! Goofy childish behavior! read more

Lazy staff at this location. Have been waiting more than 20 minutes for someone to come assist me with my fedex drop off.

Drive thru pharmacy is a joke. Had a scheduled appointment to get covid test with 4 cars in front of me. When it was my turn to come up the person working said I had to come back 30-45 min later since there wasn't a pharmacist present even with an appointment. Like why have those times available to only get told to wait another 30 min. I recommend finding a better place if you're looking to schedule appointments. read more

I came here today looking to print some pictures. I was so impressed by Daisy from the photo department, she was extremely helpful and patient. She took her time to make sure my questions were answered and that I was getting the best quality products. I never write reviews, but I was so impressed by her, I just had to. It's my first time coming here for pictures, but it's definitely not the last! read more

Walgreens - I was so impressed by Daisy from the photo department she was extremely helpful and patient. - Drugstores Near Me - Bellflower, California

Good customer service would recommend I came in for copies employees were very helpful on making sure I was able to get my copies I needed Jose and Oscar were the ones who helped me read more

This review is more for the pharmacy ... literally waited more than 30 min in the drive thru window to get my prescriptions.... isn't it suppose to be faster through the drive thru ... really thinking of changing my pharmacy since this is reoccurring issue read more

I purchased a mailing box on Friday, found out the box at the post ofc made more sense monetarily, so I went to Walgreens to get a credit on it today (threw the receipt away). Mind you, I have shopped at that location cycling through all those people that have worked there year in and year out. So, when I went to return it at the Photo counter, I told her that I threw away the receipt and will just take a credit.... I was buying stuff anyways so, who cares. Well...after she asks me if I used my Walgreens card, I said yes. I typed my phone number in, and nothing shows up. She asked me if I paid debit/ charge and I said debit. Then she says, it doesn't come up with anything. Then I guess she does a history on when this damn thing was sold and she says it was back in Dec! Then she proceeds to tell me that she can give me a credit of $3 something. I said, no, because I know for a fact I spent almost $ 5.00 for it. She said she had to find it in the system to give me a full credit. So I said glaring, you think I stole this? How the hell would I get this box out of the store? It's quite big!!! Are you kidding me? I told her I shop here all the time and that I have never returned anything here. I'm on my way back home to dig for that fucking receipt, shove it in her face and vow never to shop at that fucking place again! I have worked in customer service for over 25 years, and in managerial positions as well, and when customers are concerned, you accommodate them. I am a well dressed 40 something year old, obviously not a crack head (like those that hang out outside), and she feels that she has to "go by the book" all the time? She has no idea how wrong she is. Obviously she doesn't know that bad publicity, talk, on social media, etc... can bury a company. Enough of us complain, and trust me Corporate does take notice. With Kmart, Sears... just some of the big giants out there, are closing stores, don't think for one minute Walgreens isn't susceptible. Don't shop at this location, nor give them the time of day for anything. If they're willing to take our money and not accommodate us when we don't need something, we'll this isn't a establishment that we need. read more

Manuel at the photo counter was amazing, I went three days in a row to print out my wedding pictures and I was helped by different employees, but Manuel really knew how to work the photo booths and printers. He allowed me to review the printouts in a timely manner, and guided me with helpful tips. My pictures came out beautiful! THANK YOU Manuel for all your hard work!!!! read more

Walgreens - I recommend you see theor Photo center expert, Manuel. - Drugstores Near Me - Bellflower, California

I just love, love, love this Walgreens. The staff is super friendly, the store is kept well organized and they have great deals. Don't forget to register with their balance rewards card and make sure you provide the card each time you buy something. Earn points and redeem them for your next purchase. Make sure to check out their clearance section. My sister in law found a steam iron for like $10.00. Oh, they also have a Redbox DVD Rental for those of you that have a Red Box acct. read more

Very disappointed. I went to this location to get a passport picture printed and the lady said she could not print them because my baby (9 month old) was not present. She had to "verify" the picture I was printing was him. Since when is it illegal to get a 2 by 2 picture printed? I had to drive down to another Walgreens and they gladly printed them for me. Will not be going back to this Walgreens. read more

I did the one hour photo and more than half of my pictures looked like this....all at the bottom of the photo. I could understand maybe one but this was way more than half of my 37 pictures I had printed. I had to go print all of these out AGAIN!!! read more

Walgreens - Terrible!! - Drugstores Near Me - Bellflower, California

F this walgreens, I come here all the time and they gave me a counterfeit $10 bill. On top of that, I went back in to get my REAL $10 in change and they did not want to comply. I'm upset at the fact that they acted as they did. This is straight bs, if you ever come here, please make sure to check your money before you get got as well. read more

The pharmacy staff actually found conflicting meds! I was so surprised & more than ever Happy w/ the staff! 3 toys = $13.98 awesome deal! Drive thru pharmacy is the best! Very friendly Pharmacy staff. read more

This Walgreens is open 24 Hours a day (Never Closes)!! Provides an alternative to all your one stop needs outside of 7-Eleven. Plenty of stuff to choose from and great deals. Excellent for those that are in dire need of Over The Counter medicine during an emergency. Conveniently on the corner of Lakewood and Rosecrans in Bellflower. Great customer service and easy to conduct business here. Beats the CVS and Rite Aid anyday!! read more

Incompetence, I can't believe the pharmacist doesn't know how the insurance works, I'm so done with this pharmacy.

The drive-thru pharmacy sucks! I've been waiting over 30 minutes and I still have two cars in front of me!!!

This pharmacy displays the utmost respect for their customers compared to CVS. The staff is friendly, caring and truly go the extra mile to meet your needs. The pharmacy technician Renan noticed my daughter had a fever and he expedited filling my prescription. The staff is attentive and keeps you informed if waiting times exceed your expectations. Andre was also very patient and helpful! I am a happy and 100% satisfied customer! read more

your average everyday sort of Walgreen's. The wait at the pharmacy is sometimes good, sometimes slow. They've got everything for this usual spring and summer allergies read more

I love the staff here!! Always friendly and willing to go the extra mile for you when you need something found or a price checked. The night pharmacist is a super sweetie and always answers your questions. Oh and they always have great deals on cosmetics!! read more

Honestly the wait time is just disgusting to get your prescription . I had to wait 20 minutes for someone to come to the window. And not on one occasion. This has happened numerous times. Get your rx elsewhere unless you like waiting. Just horrible. read more