Walgreens

Great Store. Great service Sticked. Clean easy in and out…read more Friendly and knowledgeable

If you value your time, I would strongly recommend going somewhere else. During my visit, it was…read moreclear that most employees had little idea what was happening, and the manager appeared to be nowhere to be found- reportedly "in the back" the entire time while customers were left waiting. The photo print center was particularly frustrating. I was initially told my prints would be ready in 6-7 minutes. After waiting around the store for about 20 minutes, I finally asked for help and was told there had been an error and it would be another 10 minutes. After waiting again and struggling to get someone's attention, I was then told there was a print queue and that I would have to come back at some unspecified time because no one knew how long it would take. That information would have been perfectly reasonable if it had been communicated at the beginning, instead of after nearly 45 minutes of wasted time. The only person who ultimately provided a clear answer was a kind employee who had literally just clocked in for her shift, which says a lot about the lack of organization beforehand. I rarely go to CVS, and this experience reminded me exactly why. I'll pick up my photos whenever they eventually become available, but I won't be returning. If you're considering using the photo printing services here, be prepared for delays, unclear communication, and a lot of waiting around.

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CVS Pharmacy

2.2(100 reviews)

2.2 mi

I had such a great experience with Lisa, the pharmacist at CVS in Concord. She was incredibly…read morehelpful, patient, and kind throughout the whole process. She took the time to listen to my concerns, explain everything clearly, and make sure I understood what I needed to do. I really appreciated how caring and professional she was. Lisa truly went above and beyond to help me, and her kindness made what could have been a stressful experience so much easier. She is a wonderful pharmacist and a great representation of what excellent customer service should look like. Thank you so much, Lisa, for all your help!

This review is for the pharmacy. Complete incompetence in basic operations and customer service…read more I'm forced to transfer my prescriptions to a different location because there's no way in hell I'm dealing with these guys again. One strike is all they get. I just don't have the mental capacity for CVS to make my life harder. I had a refrigerated medication prescription come through to them on Friday. Today is Tuesday. I came on Saturday to pick it up, as it showed ready in my cvs app. I come down, wait in line, and was told that they couldn't give me my prescription because they had refrigeration issues. I said a call to let me know would have been considerate. Then I was asked to wait to the side to talk to the pharmacist. I wasn't causing a scene, I just wanted to know WHEN I could get my prescription and why they didn't give me a call to be considerate? The pharmacist and a tech both looked at me like I was there to raise hell. I wasn't. I was still being polite. I just wanted to know WHEN I could get my medicine. I asked the pharmacist if he could please call me when the prescription arrived. He took down my number. I found my prescription to show ready today. Would have never known had I not checked my app. Pharmacist never called. Nice. I also saw there was a second prescription transferred in the same date as my original medication- sitting in the app, unfilled. I have no idea what it was. But I click to fill it. Just in case. I get to the pharmacy this morning, wait in line, then was told my second prescription isn't ready. I ask what it is. Oh it's an accessory that goes with my first prescription, the medication won't work without it. I ask then why tf was THAT never filled? Why did I have to do it? And what would have happened had I not seen that in my app? You would have given me a medication that wouldn't have been able to be administered? A blank stare was what I received. Of course he doesn't know. Of course no accountability. I wait 10 minutes, get back in line and wait. Finally I'm outta there. Unless you're on top of your own medication being filled, skip this pharmacy. You can't trust them to do their basics and have some consideration of you and your time.

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CVS Pharmacy

2.3(58 reviews)

0.3 mi

This review is for the pharmacy. There was a negligent error made by staff that almost cost me…read more$1200. I had a prescription for a medication refill come through on day 26 of a 28 day supply. I was called that same day on the 30th by pharmacy staff stating my insurance denied the refill because it was "too soon." I had an intuitive feeling this wasn't the case. Insurances don't give refills once your nose is to the grindstone, giving a small window of time to have the pharmacy prepare the order and ensure they have it in stock. I asked for the pharmacy to please run the medication again the following morning. I communicated very clearly that as of Jan 1 my prescription would no longer be covered by my insurance. $1200 is the out of pocket cash price. It was imperative I get my prescription on the 31st. She was aware of this. She said she would leave a note. The morning of the 31st I was out running errands. I decided to go down to the pharmacy in hopes of waiting. I couldn't spend another stressful day wondering what was going on, taking a gamble on getting my medication in time. I knew there was absolutely no way my prescription would be denied one day before it was finished. I'm not ignorant, and this isn't my first time filling this medication. The girl at the counter recognized my name on the prescription, "this is the one where we couldn't fill because it was too early? We have your item here". She tried to run the prescription. Came back with the "they're still telling me it's too soon." After trying to explain to her that this is impossible, showing her on my phone it had been one day short of 4 full weeks since I had gotten it refilled, and again communicated the urgency, I got the spiel that there's nothing they can do to force it through. Brick wall, no checking details, no attempt to problem solve. I suggested I call them, she agreed. I asked for a copy of the insurance rejection paper after she offered. I went outside and called my insurance, I called the number on the paper the pharmacy provided me. My Insurance insured me that they would be happy to refill my item. It was NOT too soon. She said it was specifically missing a code entered into the pharmacy computer from the prescription (provided by the doctor) in order to move forward. She gave me the name of the code rejection. I looked at the paper provided to me from the pharmacy, and very CLEARLY saw it stated the code as the reason for rejection. Nothing about it being too soon. The insurance let me know I was given misinformation, and this code must be entered to get filled. She said if the prescription was missing this code, its the pharmacies duty to call the doctor and get it. How did they not catch this? Aren't they trained to notice these important details? They run people's insurances as part of their basic structural job function! I'm livid! I went back in the pharmacy and got the girls attention who originally helped me. I told her exactly what my insurance said. She knew what code I was talking about. I pointed out on the paper she provided that very CLEARLY says the CODE was the reason for rejection. She prints up the original prescription and starts typing stuff in the computer. Didn't say a word to me, just typed. I asked her directly if the code they needed was on there and was in fact provided by the doctor to begin with. She said yes. Then let me casually know that they can have my prescription ready for me in 10 minutes. Yay me right? I maintained my composure and stayed polite the entire interaction, because my objective was to get my medication. But I did make a comment that thank God I called the insurance myself and done my due diligence, had I waited the time that they told me: ONEC this would've never gotten approved regardless of time and TWO it would've costed me $1200 out of pocket. She agreed. That was the entirety of the conversation. She let me walk off to wait. When it was ready, she rang me up like normal. No apology, no decency to acknowledge their error. And like I said, I was completely polite the entire time. Where is the accountability here? I feel that this type of error is gross negligence on behalf of a professional pharmacy staff. I probably wouldn't be here sharing such distain had she at least taken accountability and apologized! To add insult to injury, the call I received on the 30th telling me it was rejected because it was "too soon" wasn't the same individual that gave me that same reasoning in person on the 31st. For TWO seperate pharmacy technicians to give me an inaccurate reason that my insurance denied my refill, when their system very CLEARLY depicted the denial reason as something ELSE, is completely unacceptable. How do I as a customer, not a trained pharmacy staff member, have to point out this error to get my medication? I will absolutely never use this pharmacy again.

If you are trying to roll back your cash back don't come here had the supervisor right next to me…read more And instead of helping customer at the cash register she would bring them to self check out to have them do their transaction before me. First that is so rude, then another customer that had cash back coupons used them on her purchase not sure if it was a race problem, but she had absolutely no problem with her doing it.

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CVS Pharmacy

1.8(89 reviews)

4.3 mi

CVS needs to do better about hiring more pharmacy help. I usually have to come back 3-4 times…read morebecause my prescription isn't ready. There's always an issue. I don't blame the people working there at all. Get more pharmacists and pharmacy techs. This is a busy location and needs to be staffed adequately.

This is a really down in it's luck CVS…read more There are a ton of vagrants out front and the front door doesn't work and is propped open. A lot of the shelves were empty, almost everything is locked up, and it feels a bit grimy. It was a wasted trip for us since it turns out our vaccination isn't covered by our insurance (the pharmacy tech also had an issue checking us in and reviewing our accounts) and the check stand (no self check out) had a line of five people deep that wasn't going anywhere so I put back the candies I'd picked up and left. To be honest I never see us ever coming back to this location, we don't see these issues at our local Walnut Creek CVS and we're always able to use their self check out to be in and out quickly, so overall I think two stars is right on the nose.

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Walgreens

1.7(317 reviews)

6.1 mi

After getting disconnected multiple times, I called back and asked to speak with the Pharmacy…read moreManager. I was told the Pharmacy Manager wasn't available, so I asked to speak with any manager. The manager told me he thinks the Pharmacy Manager's name was "Lau" (he spelled it) and that the pharmacist answering the phones might be "Shemma." I told him that I had already been disconnected multiple times and was just trying to get my prescription. The manager wasn't rude, but it didn't really feel like I was talking to someone who was concerned about fixing the issue. I expected a little more urgency since why are the pharmacy staff acting like they answering calls and disconnecting them on "accident". Instead, the only solution offered was to transfer me back to the pharmacy and let them know I was waiting on the phone. When someone answered, I asked if her name was Shemma. She immediately responded, "Nope," and transferred me. I was connected to Shemma. I realized she wasn't the same person that had disconnected my earlier calls because her voice sounded different from the employee who had answered before. Since Shemma stayed on the line, I decided to ask about my medication and a possible prescription transfer between Walgreens locations. I explained that my regular Walgreens told me that if this location had the medication in stock, they could request the prescription transfer. Shemma told me, "No, I can't do that. Call that Walgreens to transfer it." This completely conflicted with what I had already been told, and I felt like I was being talked over. My biggest concern is still the employee who initially answered the phone. After one of the disconnections, I called back and asked for her name first because I wanted to know who was disconnecting the calls. I figured if the call got disconnected again, at least I would know who I had spoken with. When I asked for her name, she responded, "Sure," and the call was disconnected. This is another reason I strongly recommend asking for the employee's name at the beginning of the call. I feel like people are less tough when they know you know who they are. If you need to follow up, file a complaint, or reference a specific interaction, having the employee's name can make that process a lot easier. With that being said, I don't need my prescription to be filled here anymore. Goodluck to ya if you have to call this pharmacy.

I was out taking care of Business!!…read more I got a Junk Food Craving!!! So I rolled to this Walgreens!!! I rolled in and found this place has a Huge Candy Section!!! I stocked up and grabbed a few bottles of Coke also!!! They only had one Cashier and she seemed stressed out!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand strong!!! Number 34 of the top 50 most Prolific Yelp Elites of 2025!!!

Storefront

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The hand written sign on the door

Walgreens

1.8(144 reviews)

3.8 mi

I came to browse, didn't end up buying anything. Store was clean and fine. It is in the same…read moreplaza as Whole Foods.

My vet ordered a 90 pills for my dog, they didn't have 90 pills and they dispensed 20 and ordered…read morethe rest. When I returned they first said to return in 30 min. When I returned they said to come back in 20 days because they already gave me 20 pills. Unbelievable. Never again will I order any meds from Walgreens .

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Rite Aid

3.0(61 reviews)

5.7 mi

I feel like I've been calling and dropping into every salon I can to try and find bottles of the…read moreold formula for my shampoo. Enter in Rite Aid. I called ahead to this location and they did a stock check and were able to set aside the bottles they had for me. The service was friendly and helpful and I was able to swoop in and purchase them not to long after our call. All in all, I was so grateful they had them. Much appreciated!

I feel kind of bad for them. The ladies that were in the Rx department seemed incredibly nice and I…read moredidn't talk to the woman at the counter to the right of the door, but she seemed nice. I can only say my goodness. Tons of empty shelves and despite reading that the medication I was trying to get is at Rite Aid, it wasn't here at this location. I don't know if they're doing renovations, simply understaffed and not getting orders in, or if they're closing down, but you can hardly find assistance or the items you're searching for. Another woman was trying to get her elderly mother some Metamucil, and I suggested an aisle I had walked down previously, but she couldn't find it anywhere there either. Good luck to Rite Aid.

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Walgreens

1.7(122 reviews)

4.9 mi

I've been here a couple times lately. There are so many derelicts in the parking lot it cannot be…read moresafe. I watched one guy repeatedly go into a Mercedes SUV and take stuff out. I reported to the "manager" in the store (I reported first to the cashier who told me to talk to the manager) and he couldn't care less. It was like I was bugging him. I think most people go here for meds, it doesn't appear to be stocked well. The website said they had my shampoo but they didn't. They also have half the store under glass. That's a "I won't be back" thing for me. No one likes having to wait ten minutes to get the glass opened. If people are stealing stuff then get security. I'm honestly a well built man but I hate coming here because of the riff raff surrounding the place. There are other options.

This review is for the pharmacy only. Now let's talk about the HIPAA violation that I have yet to…read morereport and numerous times that this pharmacy had delayed my child's prescription in the past 3-6 months. They claim it's an insurance issue, but my child's insurance hasn't changed in years. Then they lie and say they're out of stock. Which is mostly untrue. There was an incident when I requested to refill a prescription a week in advance. They sent me a text claiming it was out of stock. I had a feeling that it was bs so I drove to the pharmacy and spoke with their staff in-person. Guess what? The prescription that they claimed that was "out of stock" was in fact in stock. The tech told me that I just needed to wait 10 minutes. I had to explain to the tech the importance of my child's medication being filled on time, given that a missed dose can cause a life-threatening issue. About a month ago, I was in line inquiring on my child's prescription. There was another customer standing super close behind me while I was giving the tech very personal information. The staff did not say anything to the customer standing very close to me. There I was disclosing personal medical information not realizing that the customer was near me the whole time. (They should check the cameras; I can't make this up!) I only became aware that the man was standing extremely close to me because another customer in line pointed it out and told him to step back. There is no way that pharmacy tech helping me did not notice him. HIPAA VIOLATION! Anyway, if I could give this pharmacy zero stars I would.

Long line

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Walmart

1.7(243 reviews)

6.1 mi

We really like Walmart. But the trash that was found in the parking lot, and NO trash can no where…read moreto expose of 2 drug full of drugs in parking lot. .. we tried waking down the security, I guess he didn't see me. I have pictures .. Being worried of innocent kids and people, we disposed. It was scary. Ackward. Please add more trash cans .. Have security walk and drive the parking lot.

This is not the worst Walmart that I have been to. It's actually not bad. The one thing that I…read moredon't understand. Is why they have Walmarts, without any produce. Which is the case at this location. I went he to pick up some milk. They do pretty much carry everything else. I pocked up a box fan ad well. It's a good size Walmart. It's in an ok location. I normally would go to the one in Antioch. Honestly, I would rather go to WinCo. The prices are better for produce and other certain items. The produce is of great quality!

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Walmart on Loveridge Rd in Pittsburg

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7 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Lina R.

2 years ago

Ben, the manager, is a great asset to this location. He's brought life back into this store. As an employee of this location, I've seen many managers come and go and not do much for the store or the employees. Ben has changed the dysfunction and made this store a better place to work and shop. BUT I do have one concern, this concern is out of Ben's hands and is up to corporate, I do wish we had some kind of security in our store. We have a high theft problem and sketchy activity going on around the store's location, and it makes it hard for us to do our job efficiently and give the customers a safe place to shop. Customers shouldn't have to witness criminal theft going while they are checking out. I do hope there will be some kind of safety resolution for this location. read more

Breana D.

2 years ago

It's been 4-5 months since I last put my review. This horrible corporation still HASNT hired any form of security or protection for their employees!!! You have criminals now going behind the registers to steal drugs !! How f*cking long is it going to be until you mfs hire some damn security! You make 28 billion dollars a year and probably more with the insurance scams but can't hire security!? But how long till you let the criminals get away with this ? Is it going to have to take an employee getting killed before corp gets their head out of their asses? read more

Zaxoery C.

3 years ago

Never open at the correct times they can't keep pain medication filled and won't tell you when they run out... I got no problem with the workers however they should not take lunch breaks if they busy. What is it about in 2024 everyone so serious about a lunch break. Just work get the stuff filled and make your customers happy. But when you only have two stars obviously you don't care about bad reviews anymore. It's just about making a paycheck I guess. read more

Rio B.

147

8 years ago

Note to self ONLY deal with Brian in the Pharmacy. The rest of the Pharmacy staff are dumb as a box of rocks. Especially the dark haired short rude pharmacist. read more

Kelton H.

2 years ago

Worst customer service I've ever seen. Do not go to this location! Treated me like I was stupid. Do not go!!

Fehia T.

11 months ago

love this place! everyone is always so friendly and helpful! facility is very clean too!

Gabrial F.

4 years ago

Horrible customer service in addition to being under staffed

Walgreens - drugstores - Updated September 2026

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