They never have enough staff working to handle the volume of customers they have. It is so frustrating when you are sick or have someone who is sick and you have to wait in line for 20 minutes to drop off or pick up. Multiple times our doctor has called in a prescription and we go to pick it up the next day and it still isn't ready or we've used the app to order a prescription and set the date and time of pick up (allowing sufficient time) and they don't have that ready either. How in the world!? Perhaps if the pharmacists weren't over worked they would be better at their jobs. They are not friendly or helpful. The reason this place has 2 stars is because Walgreens has an app that allows you to refill and because they have a drive thru. When you're sick you do not want to crawl inside. However the second lane of the drive thru doesn't work and they have no sign to indicate that. They let you drive up and wait forever before they let you know you have to get in line at the back of lane 1. GRRRRRRR! read more

I called and once again was put on hold for over 15 minutes. Then I went there and demanded my mother's medication seeing how they never called to let her know that it had been filled and is waiting for her. They left it on the shelf for 8 DAYS!!!!!! So now I am having my mom's prescriptions sent somewhere else. BE VERY CAUTIOUS!!! read more

These are purposely slow pharmacy! I took an hour to handle 4 customers! When you ask them to hurry up they shift into ultra slow mode.

Not happy with this store. I was planning to use my OTC card in Walgreens ...I spent time shopping. Went to checkout, put my card in, and it didn't work...I ended not making the purchase. I was also going to purchase hair dye. ...it was supposed to have a $2. Off coupon...which I couldn't find on my phone....didn't purchase that either. When I got home, I called my OTC insurance...I thought that I had tried to use the wrong card....but that was not the case...just ordered items through them. The person who helped me couldn't understand why my insurance card didn't work at the store...and suggested that I try a different store next tome. read more

Well, this Walgreens is on Washington so that's your first cue that this place is not in the safest area of town. I got out of my vehicle to walk inside and I'm not kidding, around 7 pm there were two men in different cars who parked their vehicles at weird angles in the parking lot, had gotten out of their cars and were screaming at each other, threatening for the other to come fight. I guess this isn't really the store's fault, just something to be hyper aware of. Once inside, the employees were really nice and helped me print my photos. The store is well organized, brightly lit, and clean. Love that. Great job and hard work to the employees. read more

Walgreens - a car parked in front of a walgreens store - Cosmetics & Beauty Supply Near Me - Escondido, California

I received a prescription for alprazalam. The pharmacist told me she was calling my physician to verify that the prescription was VALID. After 5 back and for visits I was told she was uncomfortable with the dosage, that I could understand, telling me she didn't think it was valid infers forgery although prescriptions in CA must be sent via a secure electronic communication. When I finally after 6 hours got my prescription filled. It was supposed to be for 90 tablets. I got 30 tablets not 60 but didn't notice right away because I am sick and not accustomed to having to verify the count. Someone there made off with 60 of those pills or doesn't know how to count. Verify your medication is the correct medication and the quantity is correct before leaving the pharmacy read more

So first of all, no need to shop here in person. You are better off ordering from the app and picking it up. The prices are higher if you purchase there. I asked the cashier and manager to price match it and they said they don't do that. I'm not about to be taken advance of. Target does price match and not only their own prices but a competitors as well. So there's that. read more

Pharmacy Review: I just had spine surgery and my physician is prescribing multiple meds which I'm aware there's a shortage for one in particular. To be proactive I called Walgreens locations to see who had it in stock so that my doctor could send it to the right pharmacy. I called three locations that were able to confirm that they were all on backorder. The 4th location I called, 111 W Washington Ave Escondido CA, refused to confirm if it was stock. I was told that the physician had to call and speak to the pharmacist directly. I told her that 3 other locations were able to confirm for me and asked to confirm one more time if they can confirm availability to which she said "Correct. The physician has to call the pharmacist and speak to him directly." I'm in an incredible amount of pain and still recovering from spine surgery. I was trying to be proactive so that my surgeon could send it to the pharmacy that had it in stock and to be told they couldn't confirm availability and the physician would have to call is beyond ridiculous. I wasn't asking to fill the medication, just if it was in stock. I'm floored at the lack customer service for this one inquiry. read more

I made an appt for my elderly mother to get a Covid booster. I received four reminders and got her there fifteen minutes early. After waiting 25 minutes they told her they couldn't take her right then because the computer hadn't informed them that she'd signed in. She doesn't understand computers. It upset her. She'd signed in but they had to wait for the computer to spit out a paper to let them know she was there! She's always walked in and gotten her Covid shots. They need a better system. read more

Going to the computer is a pain in the ass they just loop you around and round and round. You never get your questions answered and then you get hung up on. Hate this system. read more

I will not be back, no organization, rude people, totally incompetent way of filling prescriptions. I had called prior and still waited over 30 min to fill simple prescription and then they wouldn't honor the GoodRx price, total waste of time! read more

No restrooms for patients waiting for their prescription to be ready. Told me the restaurant next door has a public bathroom. Oh I didn't know the restaurant was responsible for their patient comfort and care. Didn't know that was an extension of Walgreens. read more

Overcharged me and when I pointed it out that the price tag on the shelf said something different the gentleman who checked me out said the price tag had expired and acted like it was my fault, then told me I was lucky he was doing me a favor to give me my refund of the difference. I wonder if he realizes the law says what the posted price is, will be the price customer pays and it's their responsibility to remove the expired tag. read more

Walgreens - Overcharged me and when I pointed it out to the boy, He attempted to make me feel like I was in the wrong - Cosmetics & Beauty Supply Near Me - Escondido, California

Was at Walgreens to get my COVID vaccine. They require you to sit and wait for 15 minutes to make sure you are okay after. I had to use the restroom, their staff did not let me. So my only option was to leave without waiting to ensure I was okay post vaccine. Clearly they don't care about people's safety and health. read more

Worst. Super slow for prescription. Over an hour for ointment after they said less than 30 minutes. The Vista location is much more efficient. read more

For the pharmacy dept. - I understand you probably deal with a lot of stupidity daily, but do you really think having an attitude with every customer helps that? I'm sitting here watch this lady at the counter confront each customer with a slick attitude. read more

I visited the above story this morning around 9:30 am. The place is filthy, inside and out, and is unfit to sell food, drinks or pharmaceuticals. When I asked the manager "Scott" when the last time the store had been cleaned he launched into a whine about the corporate cutback in weekly cleaning bla bla bla. I asked him if he'd seen the trash can setting by the front door and he said he had. That trashcan alone should cause the store to be closed for food and beverage sales. Whoever is in charge of overseeing the sanitary conditions of pharmacies and grocery stores needs to visit that place, it's a PIG STYE. read more

Where the hobos go and the customers are afraid. Staff is good, merchandise selection is good but they need to clean up the outside big time. Pharmacy is slow. EV charger is slow to OK but the birds hang out because of the garbage. Consequently they get into the tree above and drop crap on your car while you wait. read more

Walgreens - Store Manager fail - Cosmetics & Beauty Supply Near Me - Escondido, California

Store is showing online as "temporarily closed" with no reason and when you dial the phone it goes to the nationwide (useless) Customer Service number. Waited ten minutes to get a person, who was rude and put me on hold. Every 10 seconds a voice says "Were sorry, our staff is answering other calls. Please hold on and we'll be with you shortly." Can't find out why the store is closed. Covid-19? Civil Unrest? An answer would br nice! read more

I only see one lady in the whole store and she be back and forth helping props lady you go!!! Everyone else need to stop hiding in the back and help this lady out!!! read more

This store is nice, but the one lady who helped me in the pharmacy was very short with her answers, wouldn't make eye contact, and IMO very rude. She needs to smile. I watched for it. Nothing nice from her. Walgreens staff, "were all busy, some of us are sick or in pain. What would it hurt to just be kind to others? Maybe a smile?Eye contact?" read more

A OK store in Escondido. Sent here to pick up some items for the parents. Relatively clean compared to other Walgreens I have been to. I do not think it is possible to have a completely clean store with all the foot traffic they get. They had special items on sale in stock which is nice. I hate the bait and swish tactics or they have only a few items of the on sale material. Plenty of parking and easy to get in and out of the lot. Some locations have some pretty shady characters outside, not this place. Staff was friendly. I could not find an item and someone pointed me to the right aisle. read more

Worst costumer service I've ever experienced!!! Today I went in to pick up my grandmothers medicine with the prescription on-hand just in case they needed it and just as I was about to pay for her cough syrup at the front cashier the "Hispanic fat lady with glasses" asked me for an ID to pay for the cough syrup, since I didn't have it with me she refused to let me pay for it even knowing it wasn't for me but for my 92 year old grandma!!!! Are you fkn kidding me !!!? This was prescribed by her doctor because she has bronchitis and can't go get it herself and they shouldn't ask me for shit since it's not even my medication, it's not like I'm going to sell it somewhere else or fkn drug myself with it !!!(Anyways most of the time I don't even carry my purse with me, but shit I should've had it with me today!!!) so continuing,,, I told the lady's at the pharmacy if I could pay it there instead since the Hispanic fat lady made a big deal out of it and SO I PAID FOR IT,, well next thing you know this stupid fat lady(cashier) calls the pharmacy assistant to tell her to NOT SELL the cough syrup to me because I didn't show her my ID!! I had already paid for it and they called the manager to make me return the syrup because I had no ID with me at that time! Like WTF!!! The system didn't say I had to have an ID when the pharmacist helped me pay for it there and now the stupid cashier is calling them to tell them not to sell it to me !! Wtf they all got on my nerves big time!! (except for the young lady pharmacist that helped me pay for the syrup).. I'm not someone that likes to leave bad reviews but this time they fkn crossed the line !!! That stupid Hispanic lady needs some fkn training and know what's her place at Walgreens, who the FUCK is she to tell the pharmacists what they can sell or not to costumers! Are you kidding me!!? You're just a fkn cashier not a pharmacist to begin with!! I'm so mad about all this but just so you know I'm Hispanic as well and this has nothing to do with RACE, but that lady my own race just crossed the line! That stupid system also sucks, if they ask for ID every time people need cough syrup or flu medicine well if you don't have it then what, maybe you or your kids are going to get worst or die because the pharmacy refuses to sell it that stuff to you??? Like really!!! I know some people get medicine and misuse them but for gods sake THIS SYRUP IS for my 92 YEAR OLD grandma and was prescribed!!!!! read more

This is the worst pharmacy ever! Monday system is down - I get sent across town to p/u Rx. Wed they said order was ready, pharmacist is on lunch at 4:30 for 1/2 an hour. Thursday come on in, order is ready. BS! Got here at 3:30 and pharmacist is on break. This place sucks!! read more

I utilize the on-line ordering of prints and recently had the pleasure of getting personalized assistance from Caleb at the photo center. He was very nice and generous with his time in helping me. He would have helped me longer but was needed in other departments. Even so he came back and checked in on me when he could and even offered to help me the next day. He remembered me when I came back to the store on another occasion. If you need help ask for: "Caleb". read more

1.0 star rating 2/10/2016 First to Review One of the worst on record. The store is usually a disaster. They are usually out of stock - especially disturbing when it is a prescription. They especially rude in the pharmacy drive thru and SLOW! I called about 45 minutes after I knew 2 prescriptions were sent for me. I was told it would be over 1 hour. I asked if there was a way to expedite and was told to come in and wait and it might be 1/2 hour. I explained that I am contagious and shouldn't come in and was told just to do drive thru and the would get ready ASAP. I got there and waited through 5 cars and was told 1 was ready but I would have to come back for the other. I told him what I had been told. He got abrupt with me but I told him that I was to come at 12:30 and told to wait. It was now 1:05 so the had almost 2 1/2 hrs to get them ready. He huffed away and came back almost 15 mins later with both! The WORST customer care! I hate this place! read more

Had a great experience at this Walgreens today. We stopped by to pick up a prescription and were told that the provider had actually sent it to another Walgreens store. Since the other store's power was down, the Washington Walgreens offered to fill the prescription there. We got what we needed, everyone at the pharmacy counter was polite and helpful, and we would definitely return to this store. read more

The WORST customer service ever within the span of maybe 15 minutes. How bad can you make a 10-25 minute experience? Came in for a passport picture and will never return. Michaela at the photo department helped me out but not a SINGLE WORD from her was said. Am I supposed to guess where to go and what to do? Plus, I had questions about additional services that were left unanswered. read more

Lita ( Hispanic, short and big girl) who thinks she own the store. Every time I came in she limits me how much items I can buy, YES, I said buy. Spend my OWN money. I think this lady prepare people to steal instead getting real money. She's not even the manager and act like shes the higher up. She's very rude and prejudice. I've written a bad survey for Lita so hopefully Scott the manager talk to her. read more

Where do I begin? This by far has to be the worst customer service I've ever received at any drugstore anywhere. I walked in to the pharmacy give my prescriptions at the drop off counter, the man behind the counter looked at me with a terrible look on his face and said "it'll be a little while I would recommend waiting around" and then said to him I wasn't planning on waiting and that I will be back. Upon coming back I was told by the same man that he was unavailable to fill my prescriptions and that they would have to order them and it would take 2 to 3 weeks. I was shocked say the least. I asked for my prescriptions back and when I receive them back they had writing all over them so I wasn't able to take them to another pharmacy. I had to go back to my doctor explain to him what it happened and get new prescriptions. When I asked the pharmacist about this they were just as rude as he was offering no apology and no explanation When I said I wouldn't be coming back to Walgreens they laughed in my face and said Walgreens won't shut down because of you. Go somewhere else go to Costco go to Rite Aid CVS spend the extra money and avoid this terrible terrible customer service. read more

The pharmacy is a nightmare and in my opinion, the pharmacist is a danger to the public. I went there to pick up two kinds of meds. One was supposed to be in a bottle, the other was supposed to be a single pill on a card. I told the girl behind the counter this and she didn't listen to me. When I got home, I realized I had been given two cards with one pill and not the bottle I was supposed to get. I drove clear over to the store to tell the pharmacist that I had received a double dose of one med and none of the other. She wouldn't take responsibility for the mistake and acted as if it was my problem. She even went so far as to say that some people like to take two pills. Unfortunately, my doctor only prescribed one. She was, so help me, the biggest idiot I have ever met and I am shocked she made it out of pharmacy school. She is unprofessional and clueless. I asked the manager, a short blonde young woman, what the pharmacist's name was. She said she was a substitute and didn't know her name. I reported them to the pharmaceutical board and an investigation was done. The other day, my doctor accidently sent a new prescription to this pharmacy which I don't go to anymore. I was shocked to see that the same pharmacist was working there. I know that my account was flagged because the clerk behind the counter went and had a talk with the pharmacist and they both turned and looked at me. Luckily, she agreed to fill it so I didn't have to go to another store or call my doctor. I have had relationships with doctors and I know that the losers are always pawned off on the poor. You wouldn't see this particular pharmacist working in Rancho Bernardo or Rancho Santa Fe because the customers would raise hell. They are in areas where the customers don't know any better. Many customers at this store are Spanish speaking and I think it is disgusting that they are sitting ducks for incompetent professionals of any kind. I would stay away. Go somewhere else. This store is definitely not the only rodeo in town and the medical, dental, and pharmaceutical boards are not working in your best interest, they work in the best interest of the professionals who are just like them. UPDATE: A few days ago, I saw the same pharmacist working there. She is in a low-income area which is often where incompetent doctors end up, so I expect the same is true for pharmacists. Guess the manager told a lie. The pharmacist was not a substitute after all. How pathetic. read more

I use a DE razor and I inevitably nick myself while shaving. As you know, a razor cut can bleed forever. They make titanium dioxide sticks stop bleed quickly, and thus they are an invaluable addition to any shave kit. Walgreens is the only place that I could find them offline, with the exception of silly over priced shops like the Art of Shaving. read more

Don't come here if you can fill your medicines elsewhere. Under staffing. Waited in line almost half hour for pick up med that called in day before. Zi was so rude, so impolite, Catherine was nice but she was too busy running between the counter and the window. I will not recommend this place. read more

THEY SUCK!!! I called got hung up on and then called again and had to speak to 2 different people just to see if they have sour punch straws.... I CANT EVEN TAKE AWAY MY ONE STAR read more

The drive threw pharmacy is a joke! Never seen one so slow, they need to speed it up. Not 20 mins per car!!!!

Not sure why they only have a 1 star. They are just as good as any other Walgreens. They even have a station outside to charge your electric car! And they have a redbox! Not a bad location at all. Hit them up read more

We were visitors to the Escondido, CA area and needed late-night assistance with some photography issues so we called Walgreens on Washington Street. Laura S. who was working the evening shift listened to our situation and was invaluable in helping us solve our problem. Joshua, store associate also gave us personal, hands-on help. Laura's 'we can help you attitude' and Joshua's cheerful disposition made our Walgreen's store experience a stellar one. Thank you Laura, Joshua, and Walgreens. read more

Been using this location to fill our prescriptions for at least 7 years. My daughter has just had her 13th surgery for an ongoing internal issue. Her current supply of medication will run out Sunday, so it was imperative that she re-supply before then. The pharmacist made her wait on Friday afternoon until they verified with her Doctor. They did verify with the Doctor, but the pharmacist would not fill her prescription because she "FELT THE QUANTITY WAS TOO HIGH". Unbelievable! THIS PHARMACIST FEELS THEY CAN SECOND GUESS THE DOCTOR? If she ends up in the emergency room, it is this fools fault!!! read more