Zero accountability and customer service. After receiving notification that my photos were at this location, I arrived and the photos where no where to be found. I was asked to resend them so they could print them. After going through the trouble of placing the order through my phone (tedious work due to their system) I was told I will need to come back for the photos later instead. I explained the importance of having the photos at that moment and being that I made the drive due to the notification they sent me that my order was ready and it was not, my expectation was that they made things right. The manager refused and instead stated it was not his fault. read more

Been here twice. First time to pickup a package, which took a bit longer it should have. Second time was for my passport picture, which went really well and quick. Shout out to Patty! :) read more

I don't know if all Walgreens are the same but this one is a complete mess. I came to this Walgreens because I needed to to take a passport photo, I thought it was going to take a couple of minutes to process, I was wrong... They told me to come back in an hour, and HOUR for two passport size photos. Anywhere else passport photos are done in minutes, but lesson learned. This will be the last time I take photos at this location. read more

Big don't seem to care about American citizens. They just seem to care about the American dollar they get from them. I want to have a prescription filled her. They could've called until my doctor when he didn't have it but they lied and said okay Avenue Kogarah for nothing I don't care about patience, American citizen's just the money. Don't be a person of colour going there. You will be treated with disrespect. read more

After going to Costco and the Costco business center in Hawthorne and seeing the multitudes of stupid people breaking the 6 foot social distancing rule, I decided to pop into Walgreens just for the heck of it. It's a small store but they did have some items I needed and they limit the quantity you can buy so people have a fair chance to get SOMETHING. What impressed me was how helpful the staff was and the fact they are taking safety precautions seriously for the safety of customers and staff (UNLIKE COSTCO!). Thank you to all of you workers who put your own health at risk to help your community get the items they require. I appreciate you! read more

Dang I am so glad it was not just me that had bad ratings Walgreens take note! Why do you have 2X more negatives than positives. I would like to give recommend to Lomita Blvd and Western Ave location. They were Great! Get ride of the ride people at Sepulvida and Western and take some from Lomita pay them more. read more

Walgreens - Walgreens Western and Sepulveda. - Drugstores Near Me - Hawthorne, California

05/17/2023 went to the store at 8:15 pm. I went to get good deals which is I did. I love walgreens but my oh my the lady that works at the cashier is rude. Yikes. read more

They have home testing kits for COVID starting at $11. Do not go to the pharmacy. Ask the cashier at checkout. Clean store with decent prices. read more

I have been coming to this Walgreens for five years and never once have I ever not been able to pick up my pictures. I ordered pictures thru the app 5 4x6 . I ordered them they the app on 4/16 and went into the store 4/19 to pick them up. Only to find out that they had been sold.... SOLD meaning someone else picked up my pictureszzz... how was this possible???!!! At first they brushed it off as oh u picked them up already! "Well duh I clearly had not because I am here not to pick them up" which I'm some instances I understand some folks do try to pull a fast one! However this was not the case. But at any rate they honored my first coupon which by the way was 5 4x6 free. So please be aware of the fact that folks can pay for your pics and leave the store with them... read more

This Walgreen Pharmacy is trash. They will have you waiting over an 1 hour + for simple medication. So don't dare come here after having a minor procedure or leaving the dentist because you will be in PAIN!!! I'll never be back here and don't recommend it to anyone. Go somewhere else. Please. read more

I went to the Pharmacy today and the Manager Yasy Reyhani had an attitude all because I had a hard time hearing through her intercom. Then tells me she can't fill the prescription because they have to get more info from the Doctor which was fine but then she got irritate when I reminded her about HIPA because she wanted to leave my prescription on the counter next to the drive thru window and walk away instead of putting it away just as I was leaving. I said shouldn't you put it somewhere safe instead of leaving it laying around, what if it gets lost or falls off the counter. She said that wouldn't be her problem. So I took my buisness elsewhere. I went to CVS and they filled it in 45 mins. read more

I was excited when this store opened. It replaced a hideous knock-off perfumery. Walgreens tend to be cleaner and have great specials. I used to go to the Sav-On across the street, but when they were bought out by CVS, I started patronizing Walgreens more. The familiar layout of Walgreens makes it easy to find things here. The pharmacy is in the rear of the store, to the right. They have been helpful when I've needed them. (buying cold medicine, etc.) Heaven help you, though if you need the restroom. They will buzz you in, but the hallway is so cluttered with merchandise that you could get lost. The main check out can get a little busy. But, you can go to the makeup counter and pay for things there. Saves you lots of time. In the back left corner of the store, either on the endcap or in the 2nd to last row, they have the $1 section. I find all kinds of bargains there. like cotton swabs, dishwashing soap, crackers, etc. My ONLY complaint about this location is their stocking. There are often items listed on the shelf tag but are missing. For example, I buy distilled water. They have it listed but rarely have it in stock. It just teases me. I'm willing to pay more for the convenience of getting it at Walgreens over the grocery store. They have a huge selection of gift cards, too. That surprised me. If you are looking for gag gifts or cheesy holiday decorations, they've got whole rows dedicated to that crap. Love them! read more

The open times are currently wrong. I attempted to go there at 10:30pm & they were closed.

Do NOT have your medications filled at this pharmacy!!! I WAITED an ENTIRE WEEK to try and get a medication filled for my CHRONIC PAIN. Everytime I called them...the pharmacy clerks gave me a different answer. None of them cared. I'm transferring every medication to CVS. DO NOT USE THIS PHARMACY. They ALSO CANCELED MY SECOND COVID VACCINE and told me to come back another day!!! I have congestive heart failure osteoporosis seizures cyclical vomiting and EYE DISEASE. They are AWFUL. read more

I came here around 1:30 AM with my dad, because he needed some antacids and pain relief medication. The CVS by our house wasn't open and this Walgreens is one of the only pharmacies open nearby. I wasn't expecting too much but I was pleasantly surprised by this Walgreens. It had what my dad and I needed on short notice. The staff was friendly even at 1:30 AM which is something I really appreciated. The staff was very efficient and helped us find what we needed. The only negative is that the store could be slightly cleaner. There were random carts with junk lying in a few of the aisles and a few of the shelves had stuff everywhere. But to be honest, this wasn't that big of a deal. read more

Why do the new restricted Covid hours say 8am -10pm everyday, Yet it's 8:24pm and they are closed? I had an important fedex package to pick up that I need for the morning now I gotta drive clear across town tomorrow morning just to get it in time SMDH definitely calling corporate in the morning read more

Kinda annoying Walgreens I've seen worse, but this one usually has a very long wait and not that many products for sale, plus everything over about $12 is behind glass that has to be unlocked. Grumpy employees, but I kinda don't blame them. Haha read more

Absolutely horrible. I think these people feel as if they are in the ghetto and the people here have no other choice. Their wait times for prescriptions that arw ready are absolutely ridiculous. Also, the drive thru wreaks of urine. read more

This is my neighborhood Walgreens. And I'm sad today because our parking lot is filthy. It's so sad to me that they don't care about our environment and what we have to walk through to get into the building. Makes me wonder about restrooms Etc for the workers. read more

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The Asian guy in the photo department sucks he's unprofessional and looked dumb af bragging about how things only get done when he's there I'm going to the next Walgreens I don't have time for this they hire anyone like I've been here with this man 30 mins waiting for the computer to turn on then he took my picture 3x said their blurry he had to take another I'm standing at the board ready waiting I look around he doing something else or he talking to the lady doing the decoration isle like come on guy read more

The staff is semi nice . But............ there's always a line Always!!! The pharmacy ? Forget it Takes over 20 min for them to get your prescription even after they blow up your phone saying it's ready. Understaffed maybe idk read more

This is my Favorite Wallgreens around my area. One evening I needed to purchase a few items. I ran in around 9:40pm. Crystal, Heather, to name a few, super friendly and helpful! Daniel, (manager) went above and beyond in helping find what I needed! Even though they were about to close. A week later, I called and Spoke with Carina, (manager) also, went above and beyond to help me. Professional and fun! Hopefully, 'Walgreens', (corporate, HR, etc.) recognize the value of the these employees. They make me/people happy and want to come back and shop for more. read more

Terrible customer service by Jonelle. Refused to assist a women who told her she just had a stroke. Very bad attitude. The pharmacy is also filled with rude people accept for one lady this morning she was very kind and offered to help. Usually the others do not I don't recommend this walgreens if you have any disability. Plus the lines move super slow. read more

My son and I ordered a photo book online for same day pick up at this location. When we went to pick up the book, I was pretty shocked as to how helpful and friendly the young employees were. There were about 6 young male employees working throughout the store and every single one of them greeted customers throughout the store and offered assistance. Three of them went above and beyond assisting me with finishing the book. I must say that I hate that I was shocked by this but these days it's NOT often I see such great customer service. And the icing on the cake was that they were all young adults, some maybe teenagers, showing pride in their work and going above and beyond for their customers. Please keep up the great work and thank you again. God Bless!! read more

I came here after having the worst experience at another Walgreens in Gardena, the young lady that helped me at the pharmacy was super nice and helpful. read more

Terrible service !!!!! person didn't even acknowledge me at all looked back at me and didn't even say anything I pulled up at 9:55 pm and they refuse me service. It's very unreliable when a store doesn't follow through their hours I was just gonna go in and out for my babies formula. You guys need to change your closing shift cause they obviously don't wanna be there !!! Don't waste your time going to Walgreens there's a CVS across the street with better service save your self the trip read more

This place is the worst. I don't understand how they have a drive thru window & still have people waiting for like 30 minutes. I've been here since 7:00 pm it is now 7:31 & I still haven't gotten my prescription which they called me today & told me was ready. Why do you understaff this dept. only have 2 people to handle all this traffic? Y'all need to step your game up. Only reason they get is star is because I have no choice. Get it together. I'm about to change my pharmacy. This is just some BS! read more

I took my prescription on April 29th and just had the time to pick up my prescription today the 14th of May and they couldn't find my prescription nor my prescription order in their system. I'm am so thankful I have a doctors appointment tomorrow so I can request a new prescription at a different pharmacy. Never again will I have any medication orders sent to this pharmacy! read more

Tried to do a Western Union transaction. No body knew how to do it, it seems. They told me to do one thing then said oh you didn't need to do that. Then told me to do something else. Oops that was wrong as well. Finally, they said they would have to call WU's national headquarters to find out what to do. They need training! read more

So as the only 24 hour "pharmacy" the "pharmacy" isn't open 24 hours. I'm not sure if people run out of their house at 11:43 to get syrup but it was a total waste of time. All I needed was some behind the counter allergy medicine for my son and that was an epic failure. read more

For those who wondering: Photo: 9-9pm *NOTE:* this Walgreens DOES NOT have a 24/7 Pharmacy Pharmacy:Monday -Friday : 9-2pm & 2:30-8pm Weekend hours are different, call ahead or look online Store is open 24/7 read more

I love this Walgreens!!! They have great costumer service especially a cashier named Anthony H. I came to Walgreens and couldn't find for the item and he greeted me and helped me. Honestly, all the staff are friendly but the cashier was the best! read more

I come here everyday because I have a hectic life with 3 kids and we are always running out of something, everyone is here is very nice and helpful. They always have the stuff I need at least minute. read more

The store staff used to be friendly, however the pharmacists offer horrendous service. They are the rudest pharmacists I have ever encounter, especially their "supervisor" Jose! He is insensitive and acts as if he is the ruler of the freaking world. They are all judge mental and completely unprofessional. If they hate their jobs so much they need to find a different career. Attitude like theirs is why people are using other pharmacies instead!!! read more

My first time visiting their pharmacy today and I must say Veronica at the pharmacy register was awfully rude!!!! They were just trying to get everyone out quickly!!! Customers should always come first and I believe in going out of your way to please the customer!!!! I will NEVER bring my business there again, I will use Target or CVS, where they are professional and friendly!!!! read more

Vey very poor service for paying costumers! Christine or whatever that old lady's name is is extremely rude and very unprofessional! I will be sure to let everyone know how rude and unprofessional she is! If she is a manager she is really bad one! She needs to be taught how to do her job properly read more

Yes, lines can be long at this place and it can be hard to get through on the phone at times. Whenever I'm here, I see how understaffed the poor pharmacists are- probably more so here than at any other walgreens I've been to. (Walgreens corporate, if you're reading this, give these guys more help!!! They deserve it) The reason for my 5 star review, however, is the amazing customer service I've received each and every time. Jose, Christine and Taishana are amazing and surprisingly friendly for all the crap they seem to have to deal with on the regular. I'm a regular customer and they know me by name. The other day, I ran out of refills on my inhaler( yes I know, my bad) and it was after my drs office had closed (also my bad), so rather than making me wait til the following day and risk having an asthma attack, Jose gave me an emergency fill and called my doctor the next day to notify them and add more refills. That happened once at a CVS (again, I know, I'm not the best at staying on top of my refill situation), and the pharmacy manager there refused to do anything until they could speak to my doctor. (But that's another review for another time). So anyway, yes, it may be frustrating to get through to anyone here, but once you do, it will be worth it. To the reviewers who have negative comments: exercise patience and you will see a big difference. read more

I visited today and the employees are so unprofessional. They talk like they have no education and complain about their job.upon walking in the lady in the register hollers NEXT in the most rudest way. And the gentleman next to her speaking to a customer as if he were in the streets. No professionalism what so ever read more

Super south from where I need to be, but the pharmacy wasn't crowded, they had my prescription in stock, and they gave me a 20 minute wait time, which is the best I've heard in a Los Angeles area Walgreens by far. read more

This place is horrible the pharmacy sucks drive thru sucks your waiting 30 mins just to get help if I could give this place 0 stars I would never using this pharmacy ever again. read more