Had my prescription sent over from the Floyd location to the Coffee location and they still got the medication wrong. They only filled half of my medication even though on the bottle it showed the full quantity. They have a lot of staff but honestly I'm not sure why the staff keep making errors like this. I do recommend going into the store vs the drive thru. read more

I usually get all my prescriptions from this Walgreens. Today I cancelled one of my refills but kept 5 ordered. my son went to pick them up and they gave him the one I cancelled and charged him for it. I called to complain and get a refund but the smart assed little girl in the pharmacy asked me "why then did you send him to pick it up?" not sure what the hell she thinks she's doing but this is not where this will end. They are telling me that you can't cancel an order through the app, wtf?? read more

New here Moved my pharmacy items to here Clean Friendly lady checked me out, sorry didn't think of obtaining her name Good selection Noticed I've been paying more somewhere else Keep up the great job read more

Wow. Just wow. I go in to get pictures that I printed off the app pay and leave. Realize that they didn't give me both my pictures when I got to my car I checked. Went back in to get the second picture and while I was waiting Because it wasn't printed the person helping me double checked my last name. My last name is Meeker. The girl behind the register next to the place where the pictures were being printed said did you say Tweaker? And then she laughed. I sat there for a second And throught I was just gonna let it go, but I thought what if my last name was Tweaker. Then I asked her. Did you call me a Tweaker? She said no I thought that she said your last name was Tweaker. I said that's unacceptable. That's a conversation that you need to have when the customer leaves and she just was looking under her breath with a little smile on her face, whether that be a nervous smile or a condescending smile, I couldn't tell, but then she just left and went to the back. I told the lady that was helping me that somebody needed to have a conversation with her that I found her conduct to be incredibly unprofessional. Unbelievable happy Mother's Day. read more

This location still continues to be bush league. For example, this morning I went online and made the appointment for four vaccines (birthday coming up, it's what I do.) I got the confirmation in the email. I showed up before the appointed time only to be told that I had no appointment. I showed the clerk/pharmacist my email and confirmation. She wasn't impressed but did get the shots scheduled. My readers may say "that's a corporate thing" well folks, I hate to tell ya, the pharmacy you walk into IS the company to the customer. While waiting I heard a couple of others who had issues with the disconnect between online and in person. Kudos to the team for at least getting my shots done in a timely manner. read more

Walgreens - The email I got (some alteration of the confirmation). - Drugstores Near Me - Modesto, California

Simple fact they were bad at filling prescriptions on time. They procrastinated so poorly that they made it look like it was done on purpose. read more

They're in the neighborhood, convenient in and out, stocked well, and friendly as I check out. Although I use another pharmacy, this is my favorite drug store! read more

Lousy service, Always out of stock, No respect for customers. inarticulate and rude personnel on the phone as well as in the store. If you want a real loser drug store, Walgreens is it. read more

I stopped here because I needed to pick up some allergy medicine after work. I was completely shocked to see a cashier with a lollipop not only sticking out of her mouth while she was ringing people up, but also taking it out of her mouth while she was standing there ringing people up. Then to walk down an aisle to see 3 other employees gossiping about another person acting as if they were putting stock away just completely had me in awe. Now it's around 5:30 PM and the store is not too busy but busy enough. I was literally walking around in circles looking for one specific item and although I walked by said employees several times; and I know they saw me; not once was I asked if I needed help. I finally made it up to the register and the cashier with the lollipop was still sucking on the sucker and chit chatting with another employee and although they both saw me they did not bother to ring me up until they were done with their conversation! Needless to say I will not be stopping at this store again. I will definitely go out of my way to go to Target. read more

See all

Terrible pharmacy! We were told an hour for prescriptions for our son. Two hours later, not ready. We drove to the store, waited in the drive thru, only to wait over 20 minutes at the window to be acknowledged. This pharmacy needs management! Rang the bell, and they said that they would be with us shortly. Do better Walgreens! read more

Pharmacy takes over an hr break. Not a soul in sight. Waiting for my sick child's medication. They've made their own signs with modified hours. BS! New management is in order here! Ridiculous! read more

Walgreens - Modified break sign - Drugstores Near Me - Modesto, California

See all

I go here nearly every day, they have really good deals sometimes with their BOGOS , and bundles. The workers here are helpful and very unintrusive. read more

If I could give one star I would , horrible service with their pharmacy is horrible the older African American man is so rude and disrespectful. For no reason . As a parent struggling with their child sick shouldn't have to deal with someone having attitude when their already stressed will not be coming back to this pharmacy. read more

I have been sitting in the drive up line for prescriptions for an hour. This is the worst service I have EVER had. There is no reason for this!! Very angry.. read more

I checked in for a curbside pickup but nobody came out. I tried calling but nobody picked up the phone. After 15 minutes I had to go into the store. Again, there was nobody in the store to help me. I had to wait through a long line before they went and got my order. Talked to the manager and he had no sympathy whatsoever! It took me roughly 30 minutes to get my order. This is really poor service. read more

1st and last time I will ever pick up medicine here. I gave the pharmacy tech my prescription and she tells me to come back in an hour. I came back after an hour and it's a new pharmacy tech at the window and they lost my f******* prescription. read more

Walgreens on McHenry ave..in modesto..the pharmacy is rude! They talked to me like I was bothering them..and when you call they answer then put you on hold so they can hang up on you read more

Worst customer service!!! I am a frequent shopper however I will be taking my business elsewhere. Alexia causally sat at the register with no other customer in line. I was trying to do an even exchange on some make up I had purchased 2 days prior when she didn't want to exchange it properly. I asked her to get her manager and the manager came over to over another register as someone got in line. The manager informed Alexia to use same rate that I had already paid. With an attitude she completed the transaction. At the end I ended up starting to walk out with the product. I turned back and asked for the original receipt (that she threw in the trash). She said "well I threw it out." I politely said "well then I guess you can dig it out!" Grumbly about she was trying to make it seem like forever to get to it. So as I can see it sitting on top. I shared that ok, I will wait! Walgreens time to remind people if they don't want to work, get a new job!! read more

If you want the run around, rude customer service and a forever wait from the pharmacy come here! My brother is on hospice care and I pick his medication up here and what a disaster! The clerk tried to tell me the meds I was picking up already was the meds I needed for his treatment to keep him at ease. No lady! That's for comfort care. He isn't even there yet! He has pneumonia, and I'm here to pick up his antibiotics! That you can't even have ready for me that has been placed in your system and you could fill while I shop your store like most Walgreens locations. Please don't assume next time you know someone's illness. Also don't be rude and use your manners. You don't know what I am going through with my terminal brother. read more

Customer service goes a long way and Martha in the pharmacy is missing it. She is rude, disrespectful and needs a new job away from customers. Poor poor service! read more

Mai was so rude , I was picking up a prescription that was supposed to be ready yesterday, she said I'd have to pay for it myself as it wasn't time yet, she went to her boss and got the okay to do that. When she put the prescription in the system she says "oh it went through " after giving me the runaround didn't say anything just dropped the bag and walked away. I'm tired of people being rude because I'm old, it's discrimination. read more

Arrogant, inefficient. They are a long way from being at the corner of happy and healthy.

Horrible pharmacy service. On hold for almost an and a half. I'm switching to some other place that can better serve the needs of children that are in need of their medicine. read more

Walgreens - Hold time - Drugstores Near Me - Modesto, California

Excuses abound! From out of stock medication to distracted, rude counter staff are a couple of reasons for my two star rating. It sometimes takes a while to fill a prescription! read more

I'm not even home before writing this review. Over 2 hours to get 2 prescriptions with no text like I was told. If I could give this drive through pharmacy a 0 I would. Just shut the drive through down already. What's the point? I won't be coming back here again for medicine. read more

My boyfriend and I just recently moved into the neighborhood and we decided to check out the local stores to see what was around. And when I was younger my mom would take my siblings and I to Walgreens just to get a snacks so I also wanted to see if it was the same. Obviously Walgreens is a little pricey but the convenience of having a 24hr in walking distance is great. So last night we went and immediately all eyes were on us which obviously isn't the issue (there's a whole police camera that's outside so we had an idea of why that was there) as we were walking down the snack aisle because that's mostly what we came for, we noticed at least three different employees either walking passed the aisle or were at the end of the aisles just standing there. And we were the only ones in the store at the time . We stayed for maybe another 10 minutes and as soon as we turned the corner an older Asian women told her younger male employee to "watch these two" and she didn't know we were standing right there and she turned and looked at us not knowing we were standing there and awkwardly starting laughing and walked away knowing she got caught saying that out loud for customers to hear. And a little backstory of us, I'm a nurse carrying a very expensive purse and my boyfriend is a construction worker so we have the expenses to shop there. After that encounter I wanted to leave immediately we so felt DISRESPECTED and PROFILED. But we decided to get our items and we left. We obviously will not be coming here again. And obviously we know Walgreens is a big corporation and loosing two customers is not a big deal but I hope the employees will learn from this. read more

Ignorant and rude service in the pharmacy. Will get my prescriptions filled elsewhere. Customer service is no longer a priority. I refuse to shop where I am treated so poorly. Will make sure I discourage anyone to shop or take their prescriptions here. read more

We are always treated with friendly service at this neighborhood Walgreens. The pharmacy has a drive-up window for those who do not want to get out of their car. We almost always go inside for our pharmacy needs. Sometimes the line can be long but the clerks are friendly and service is good. Once you have submitted your prescription you can shop for those items you forgot you needed or the ones on your list. read more

Walgreens - WalGreens - Drugstores Near Me - Modesto, California

Lady with the grey hair working the the graveyard shift on 11/10/22 around 1am was the rudest person and should not be working in customer service. i regret not getting her name so i could make a proper complaint. I understand the store being construction and having to work in the middle of the night isn't ideal but if you hate your job so much that you kick customers out and tell them to come back in the morning because you don't want to deal with them isn't good business. I hope she doesn't represent all workers at that store. If i could give 0 stars i would. I work in customer service and would never think to talk to customers the way i was spoken to. read more

A terrible place to shop. We recently waited over an hour for service. The personnel is rude. Their priorities are messed up. Now they won't sell necessary, legal, products to the people. The management are cowards who buckle to the stupid, which they are a member of. There are consistent problems with their computer system and pricing guidelines. I won't buy anything from them except for my necessary drugs (I hope they don't decide to not sell these) and will get my OTC goods from CVS or Rite-Aid. A terribly manage business. read more

Horrible customer service. I've been on hold for over 30 min to get one simple question answered. Kept getting transferred back to the front desk who then transfers me back to the pharmacy staff. It's a never ending cycle. And they tell me because the front is picking up my call, every time they transfer me back to the pharmacy, I'm put back at the end of the call list and have to wait all over again. I will definitely not go back there. Don't waste your time. If I could give zero stars I would. read more

Was told it could take over 2 hours to fill antibiotics, when I asked why since I have a sick child and just want to get home with him, I was told "well it could take 24 hours!" read more

I am here to pick up my prescription. It was once again not filled. I called to double check they said it was. The lady at the customer service was very rude. What is wrong with them ? They are rude and incapable of doing their job. Do not go here unless you want to be treated horribly and do not expect your prescription to be filled read more

Manager Milton is problem he does not care about customer service. Instead of looking for solutions to help he makes customers wait in car line for about 1 hr while they illegally perform self administered PCR covid test. These test are not to be performed by Patients. Secondly corporate has provided two windows but adherently they do not obtain aptitude to utilize, as this store also can not count days when 31 days in a month. They simply brake corporate policy and state go elsewhere also against ADA it's simpler to just solve your problem and treat customers properly! read more

We have been using this Walgreens for years and are grateful for their professionalism and help. They always take the time to answer our questions. The pharmacy staff is very efficient. read more

Walgreens refusing to give me my sleeping meds because of an error they made. I am recovering from Cancer and need to sleep. I never had this issue at the Walgreens in Santa Cruz. I am so upset right now. I need a good pharmacy, in Modesto, that's about customer service and patient care. A pharmacy that's on it.... Anyone? By the way this is the Walgreens on Sylvan and Coffee ... the Manager was Oscar who said he was to busy to pay attention because he was behind for the night and the pharmacist was Hung L. Both very heartless. I will be writing a letter to corporate. Oh and this isn't the 1st time.... read more

Horrible! Set up for my rx to be delivered, because I can't drive atm. After waiting all day, I call them to find out how much longer I have to wait, just to be told that now it won't be delivered till Monday. What's the point in having same day delivery of your not going to deliver same day. I DO NOT RECOMMEND WALGREEN DELIVERY!!! read more

Turns out my dad's insurance no longer allowed Walgreens to fill his prescription. I was referred to CVS stating they work this particular insurance. I had to go over to cvs and I had the worst customer service. I pulled up to the drive thru was told rudely, I needed to walk in the store to be helped. As I walked in to cvs the store was a mess! The pharmacy tech didn't even greet me or even acknowledge me. I had to ask for help after being ignored for a while. After 20 minutes of waiting cvs would not fill my dad's prescription until I got Walgreen's to release it to them. Usually the pharmacy would call the other pharmacy at this point to get the prescription and fill it. Well not this time. They rudely told me to call Walgreen's myself or drive back over there. I ended up driving back to Walgreen's because I couldn't get thru(I'm sure they're super busy). By then I'm getting heated! As soon I walked into Walgreens I was greeted. They could tell I was upset! I Told them my scenario and the pharmacist at Walgreens stepped in and called cvs herself and cleared up my situation. While I was waiting the whole crew was making me laugh & even apologized for CVS's horrible service. They made me feel Like a real person and welcomed. Thank you Walgreens! read more

The staff here is TERRIBLE .. only think there's two good workers here which is older white lady and small Asian woman .. other then that the customer service sucks and they suspect everyone is always stealing if u are a minority and pay attention to u when they think u are but when u actually need help they are elsewhere and non helpful for people .. The grave yard shift people are the worst I've noticed . Made the 7 extra min drive just to make the Floyd Walgreens my regular now which staff are 10x better read more

it always fascinates me when I go to a Walgreens. I find the most unusual things and oh yeah have to buy them. Yesterday was 2 for 5 dollar camouflage baseball caps. Also I found some 8.99 Dickies scrub tops...thats half the price I have been seeing them at other stores. I would have bought a set but I just bought 60 dollars worth last month. Walgreen's is cool becuase you never know what you will find. Oh one more thing, be careful when you drive through the parking lot as you can easily get into a fender bender because of the layout of the parking spaces. read more