This was my first time here, I asked for help and the young lady sent me in the right direction. I…read moregot everything I needed and was truly happy and grateful.

I do not recommend this establishment. Over the last few years, business for this establishment has…read moredwindled as I believe it's highly due to a lack of decent customer service. Because I know my products, know what braiding material I need, and for the most part, wear my hair in its natural state, I never need assistance from staff in finding products. Lately I've been noticing interactions between the owners and certain customers. I've watched them greet, be friendly, and make eye contact with various groups of people, but when it comes to Black Americans you appear distant, not friendly, refuse to greet, and have a look of disdain when approached by a Black American. I witnessed the owner standing at the front entrance yesterday, greet a Hispanic couple and an Ethiopian man and blatantly ignore a Black American woman entering the store. Most of your products are Black American inspired! Your business has THRIVED over the years as a result of BLACK AMERICAN WOMEN and you continue to have this audacity!

Just had my first visit to Beauty4U and I'll definitely be back. The store vas neat and clean, had…read moretemperature checks upon entry and mask required as COVID precaution, awesome customer service and all around gave me a great experience. The cashier knew exactly where items were and could make suggestions for products. The products were neatly placed and didn't look "old" or uncared for. This is a great store and you have a new regular ‼

I've been shopping at this beauty supply store for years without any issues -- until today. I went…read morein with my daughter, who was excited to try on some wigs. As soon as we walked over to the wig section, an older Asian woman began following us closely. Every time we touched a wig, she was immediately there, hovering and watching us like we were doing something wrong. When my daughter picked out a wig to try on, we were told we had to buy a wig cap for $1.09 (which we did, giving them a dollar). While we understood the policy, what was uncomfortable was how this woman continued to stand right next to us the entire time, watching every move as if we were going to steal something. It was humiliating and made both of us feel unwelcome. We were treated with suspicion for simply shopping -- something no customer should experience. I expected. I will never go back to this Beauty supply store again.

Dymond Start, is truly a ! Very nice customer service and helps everyone in the salon! I met her…read moreshopping in January and now she is my stylist.

Extremely disappointed with the management and customer service at the Woodbridge (Stonebridge)…read morelocation. I specifically selected and purchased items based on multiple promotional signs displayed around the store advertising a free gift with purchase. However, when I got to the register, the cashier simply told me there was no gift available. While I understand that complimentary gifts are subject to availability, keeping promotional signage up when you cannot fulfill the offer is completely misleading. It is poor store management and a terrible representation of the Ulta brand. To make matters worse, the staff at this location simply shrugged their shoulders and offered zero explanation or apology for the misleading signs left on the floor. I actually called a different Ulta store to see if this was standard policy, and that location was incredibly helpful, offering to notify me when their next shipment arrived. The Woodbridge location, on the other hand, showed zero accountability or effort. Check your items and ask at the register before you shop here, because management clearly isn't auditing their store floor or training staff on basic customer service.

The staff here are amazing! They wear their product and are very informative of the items in…read morestock. The merchandise is kept in great condition. There are numerous promotions of various top brands. Safety is also a priority, don't hesitate to ask for security to watch over you.

From the owner: Sephora wants to teach and inspire clients to play in a world of beauty, while creating the world's…read moremost loved beauty community. Sephora invites clients to play with over 14,000 products from over 200 brands including exclusives like Fenty Beauty by Rihanna, Rare Beauty by Selena Gomez, Sephora Collection and more. Clients can experience Sephora anywhere by visiting the Sephora website or the Sephora app.

First of all as soon as I walked in the cashier played the anti theft video I'm sorry I'm not…read moredress to your liking but I'm running to a last minute appointment I wasn't gonna steal and if that was a concern maybe ask if I needed help which I did need assistance for a while but decided I'd figure it out with the negative atmosphere I just wanted to get out she was very un friendly and I will no longer be shopping at this location the disgusting behavior from some of these girls is absolutely borderline disrespectful no one else was in the store btw I was there 5 min and I was so uncomfortable. Do better management.

These workers have no clue to advising. I was advised totally wrong about a product and damaged my…read morehair. I mean...I showed you the color and you handed me the wrong one. Sabotage. Don't go here.

Midday Saturday we were in a time crunch to have my sisters makeup done for her figure fitness…read morecompetition after her contracted makeup artist canceled. We called and the women over the phone was so sweet and reassuring that they would be able to take my sister and have her out in a hour. We rushed over, her makeup was beautiful and the artist coordinated her makeup to her suit perfectly. The other artist in the store were really polite as well, offering water and asking if we'd like to sample makeup. The beat was $83, and well spent! Me and my sister are dark skinned African Americans not every artist is comfortable with executing makeup but she was awesome! Try them out!

From the owner: INGLOT is a professional grade makeup brand known by high quality, eco-friendly and animal cruelty…read morefree cosmetics at fair prices. Besides a complete selection of cosmetics with over 2000 products, INGLOT Potomac Mills Boutique offers professional makeup services, auto-makeover classes, master classes and workshops. Visit our location and learn more about us!

Has a good variety of the products i need Reasonable price. No hassle; easy in and out experience…read more Service is fine, but not particularly friendly (that's the missing star)

The service here is awesome. They never disappoint. The rewards program is great, and I've saved a…read morelot from coming here. The people are so friendly and helpful. I just left out with a free jar of Shea butter because of a little wait for the card machine to work. Awesome!! Such sweet folks. UPDATE: Down to three stars from five in a matter of 24 hours... The hair that was sold to me was not braiding hair, it was all one piece with a perforated section. I called the store on the same day I bought it and told them it was not what I needed. They told me I can return it as long as I have the receipt and the product is in the same condition. They took two of the packs back, but would not take the pack that was opened by the hairdresser because the silver twine wasn't around the hair, and the pack couldn't be resold. I'm a long time customer, and was sold something that is not what I asked for, and I'm out of $50 because my hairdresser opened a bag of hair that she THOUGHT was regular braiding hair. Why am I being penalized for being sold a product I didn't ask for? What a shame. Now I have to find a new favorite beauty supply store. I planned on buying more products after returning the hair, but I couldn't stay in there after that. Feeling hurt...

I made a so called appointment which meant nada in the books of the beauty shop. I arrived as…read morescheduled and was asked if I could drive to the stylist house for my service (weave). A few moments later I was advised that my hair would be braided by a stylist in the shop and another stylist would come to install my weave. An hour later my stylist arrived. I showed her a photo of what I wanted my hair to look like and it was a total bust. A simple bob is what I asked for and I came out looking like granny goose. The $180 style stayed on my head for 14 days and I had to take it out. I can respect a stylist who is on-time and who can admit when they cannot do a style that has been requested. Don't go to Bee's for anything other than waiting and wasting your money. They do not respect your time.

Very unprofessional and disgusting business. They don't wash their hands before doing your head or…read morewhen moving around doing different heads. It's unsanitary and I'm looking at getting a lawyer for scalp damage. I came in with my natural hair and requested a simple braided style. Instead of being accommodated, I was met with resistance about my hair texture--told it was "too straight and long" for the style, that the braids would fall out, and even that my own hair might get cut in the process. I was pushed toward other styles like regular braids or Marley twists, which I clearly said I didn't want. I'm not spending my hard-earned money--especially in this economy--on a style I didn't ask for. For reference, my hair is only 12-13 inches long, not even bra-strap length. I'm a Black woman, half African on my dad's side, and have been getting braided styles with added hair since I was 8 years old. Never have I heard such nonsense about my hair being at risk from braiding. It felt like laziness or jealousy, honestly. If you can't do a style for a valid reason, that's one thing. But don't treat clients poorly just because you don't want to do the work. The braiders were rude, loud, and clearly didn't think I understood their language--which I do, as it's commonly spoken in their country I felt so disrespected. As I was leaving, one of the owners stopped me and urged me to stay, reminding me I've been a loyal customer for over a decade. She told the braiders to honor my request because this is a business, and they can't afford to lose clients over personal preferences. I stayed out of respect for her, but I shouldn't have. My Friday evening was ruined. And to make matters worse,it hurt so bad, the twists were done roughly because the stylist was clearly angry. Don't take out your frustration on my hair. That was the final straw. I didn't even leave a tip--why would I? Never again. I will never come back here. Never again.