Everything!! Kate is great and Kenta the mechanic is the most honest and fair mechanic I've ever…read moremet anywhere. Give him a call.

Since discovering this gentleman and his repair shop not long ago I have been bringing both of my…read morevehicles to him for repairs. This review just reinforces my previous review. Kenta Bond, the owner of this shop is a man of high integrity. He also is a master of customer service. I call him a dinosaur because, even though he is a rather young person, he provides "old time" customer service. His pricing is extremely competitive - better than many - and he truly cares about his customers. The other day he stayed late to make sure my car repair was complete. It was not a simple repair. The car needed an axle. The parts supply house was very late getting him the needed part so Mr. Bond actually got in his car and went to the supply house and picked up the part himself. That pushed the repair completion time back. However, Mr. Bond stayed about an hour past usual closing time to get the job done for me. He does high quality work and is an absolute pleasure to deal with. Please help support this small local business. He needs the support far more than the big chain repair shops in the area and his price markups are far less than theirs!

Stopped here today urgently in need of air in my tires. Both people I spoke with were nice and more…read morethan willing to help! I would recommend these guys to anyone who wants a honest mechanic that knows helping a little here and there helps them succeed!

From the owner: 35 years of experience, local family owned Auto repair shop. Specializing in oil change, tire…read morerotation, car inspections and breaks. Competitive rates.

The original guy was nice and patched a tire so I bought a new tire (on order) from them. They did…read morenot check me out then. I come back to get my car and they have done a ton of other things to it. When talking to the manager that had been gone for a week (toothless guy) he said he wasn't here and clearly I asked for it as it was in the notes. No I wanted just a tire as I use discount tire for my tires but no discount in NY. It was over $500 when it would be $225 at a discount. The manager was like well the guy stole a bunch of money from the store and didn't show up and we can't reach him. Ok that is not my problem as the customer though!!!

It was so great to come to a business this day and age and get a crew that was knowledgeable and…read morepolite. The manager Brandon waited on me personally, and walked me through all steps and were able to secure the repairs by days end. I would send anyone I know here for any automotive repairs they might need. Great experience!

I had completely given up on this location after about 25 years of using them. Workmanship was…read moreshoddy causing numerous return visits to make things right. 2 of their best manager had left and the replacements didn't cut it. however, the past is the past. I decided to gave them another try (due to their proximity to my home). This time they did not disappoint. Jesse Cater - the new Manager - was fantastic and I complimented him on how well I heard him dealing with other customers while I was waiting for my vehicle. Josh, the technician who did the work on my vehicle was top notch. He did a wheel alignment for me and I watched the computer screen on the alignment machine while he worked. He was not satisfied to get the alignment specifications close. I watched as he got the specification perfect! Most had not been that precise during my past visits. To sweeten the deal, the Manager honored a discount coupon I had from a competitor - and he did not hesitate to do so. Jesse and Josh made this a great experience.

I've gone to that location for years. they were always reliable. then yesterday went to just get an…read moreinspection. they presented me with a document that showed detailed pictures of these crazy worn out brake pads.. the second I asked them to show me.. it was clear that it was all made up. the guy at the desk told me my rear brake was the issue. then when we went to the truck it was my front brake that was the problem not the rear! the pictures on their little report had pictures of the contact side of my brake pads, but the pads and calipers were still assembled on the wheels. so, what they took the caliper off and took pictures and put it all back together? total BS Brought my truck to a Dealer the next day and not only did they pass me, but they confirmed there were no issues whatsoever with either my front or rear brakes.

I'm not normally compelled to write reviews for oil changes; however, I had a great experience…read moretoday at Valvoline. Angel greeted me and got the ball rolling and Steve took over from there. Steve answered all of my questions and helped me reset the maintenance schedule in my car. I just moved to Albany a few weeks ago and this will definitely be the place that I return when I need another oil change.

Tried to get an inspection. Even though it opened at 8. Inspections don't start until 9. Went back…read moreat 3. Told the inspection guy left for the day. Went to another quick service oil change place. Got right in. Don't wasn't time here.

Little bit of a wait to get an oil change but once my car was in I was out in about 15 mins!…read moreThankful for the military discount and coupons online. Thank you guys!!

Can't say I've ever had any issues or concerns with this location. We've been bringing three cars…read morehere for the 6/7 years we've lived in Delmar. Their job is to sell additional services, but I never felt any pressure to say yes. Keep an eye on your maintenance records. Here's the secret. Go after 4:00 pm and the line is short to nonexistent and I think the guys are ready to go home so perhaps they work a little quicker? Idk. Use the coupons they send you or you can find them online. I personally find that if you talk to the techs like they're people, they're friendly. Shocker for some people I know. I also don't want to discredit reviewers who complain about poor/bad service because I'm sure it's happened. If I have one complaint. They do ask for too much for new cabin filters so learn to do that on your own. But at least they show me when I need to replace it.

There is always a line here for services but it moves at a reasonable pace. I came for an…read moreinspection and oil change. Both were done to my satisfaction and I will be returning. You get a free car wash with your service which was nice! Next door they also have interior cleaning services!

Not sure why all the negative low reviews. I have been going to this place since I moves here 13…read moreyears ago. They always do me right. Never over sell and always ask if you want extra service. They even helped me when I had issues with a headlight problem and never charged me for it. Great car wash next to it included with oil change and everyone here is super professional. My go to oil change and inspection stop.

Went to Latham Valvoline for an oil change. I thought I knew what I wanted but the expertise from…read moreAnthony showed me what my car would benefit from most. They also changed my air filter which I didn't even knew existed.

Last minute oil change for student departing near by Siena College. Very friendly, fast service…read more Did all the stuff without asking ... windshield washer and filled tires. Good selection of oil and filters. Don't forget to google for your coupon! Don't even have to leave your car! 100% recommend.

I'd like to express my gratitude to Rob Morris for the excellent customer service I received…read moreyesterday when I arrived for my appointment. Rob greeted me the minute I walk through the door, and that goes a long way. True when they say, "little things mean a lot." For instance, even when it's a routine oil change, Rob and his staff always will and he did provide me with details of the different types of oil, cost, lasting mileage, a premium oil filter, and benefits of each one... And, he respected my decision to choose and decline. Rob also told me about Goodyear's courtesy car care, maintenance and alignment check services. That's a plus! I'm also very grateful in Goodyear graciously accepting my competitor's oil change coupon. I also appreciate that your waiting room is always clean, and a simple gesture as offering a cold bottle of water as compared to other auto service facilities that have vending machines for their customers to pay out-of-pocket. The free Wi-Fi for service is nice too. The whole experience was as pleasant an experience thanks to your store leader Rob and his knowledgeable team of technicians. You guys did a fantastic job! I thank you for being an honest, dependable, dedicated business that I can always count on. I have, and will continue to, recommend to my friends, family, and anyone who needs auto services, and look forward to returning soon.

Dear Customer Relations,…read more I am writing to express my disappointment with the service I received at the Goodyear located on Wolf Road in Albany, New York. My experiences fell well below the level of customer service I expect from a company with Goodyear's reputation. On 9/27/2025, I was advised that my car needed several repairs in order to pass inspection. One of those such repairs was rear brake pads and rotors, which I had replaced. The cost for parts and labor was $549.99 with a warranty of 24 months or 24,000 miles. I was also told that the car needed a left inner tie rod and a left outer tie rod. I paid $289.99 for the left inner tie rod and $99.99 for the left outer tie rod. The customer number associated with this repair is 0131000961 and the invoice number is 0000066041. On 3/16/2026, I returned to the same location for additional repairs, one of which was the replacement of the battery. The cost was $240.99 plus $44.99 for the installation package, with a warranty of 48 months free replacement. The corresponding customer number is 0131000961 and the invoice number is 0000067984. On 6/19/2026, I returned to the same location because the back tire appeared to be locked and I was planning to drive the car to Maryland. The sales rep advised me that I needed several repairs, including, but not limited to a new battery and rear brake pads and rear rotors in order to safely drive the car from New York to Maryland. I had a new battery installed, which cost $240.99 plus a $44.99 installation fee and rear brake pads and rear rotors totaling $549.99. The battery had a 48-month warranty and the brakes and rotors, a 24 month or 24,000-mile warranty. The corresponding customer number is 013101459 and work order number is 0000028643. The next day, 6/20/2026, I left Albany, NY and proceeded to travel to Maryland. I got onto the NYS Thruway at Exit 24. The car began to lose power a few miles beyond Exit 19. I was able to guide the car to the shoulder of the thruway without incident. The car would not start, so I called Perry's Towing in Kingston, NY, who towed the car to Mavis Auto in Kingston. To my surprise, I was informed that I needed a new battery because the alternator had failed and drained the battery. The laborers at Mavis were flabbergasted at the fact that I had just had the battery replaced the day prior by Goodyear and no one checked to see if the alternator was failing before replacing the battery. Mavis replaced the battery and alternator, and I made it safely to Maryland. Upon getting to Maryland, I took the car to Shell Gas Station for an inspection. The mechanic advised that there were several issues, one of which was that the tie rod needed to be removed because it was installed on the wrong side of the car. I called the Goodyear in Albany, NY to find out (1) why I was charged for a new battery on 6/19/2026, when the battery I purchased on 3/26/2026 was still under warranty, (2) why I was charged for rear brakes and rotors on 6/19/2026 when the rear brakes and rotors I purchased on 9/27/2025 were still under warranty and (3) why they did not check the alternator before replacing the battery on 6/19/2026. The sales representative informed me that he wasn't able to retrieve a record of my prior visits to Goodyear, but if he had known at the time, he never would have charged me for a new battery. He advised me to try and return the battery to a Goodyear location in Maryland and if I was not able to do so, to give him a call. I called Goodyear in Maryland and was informed they could not accept the battery, nor could they give me a refund because they were not the source store. I called the sales rep at the Albany store to let him know and he said, "don't worry about it. I will make sure the amount is refunded to your card." He told me to expect a call from him the following week. To date I have not heard from him, nor has he returned my calls. As for the rear brakes and rotors, the sales rep advised they were no longer under warranty because the car "sat and was not driven." He also said they checked the alternator before replacing the battery, though given the level of customer service, I'm not certain that is true. I didn't bother mentioning anything about placing the tie rod on the wrong side of the car because I really don't think the individuals at this location care. I also called Goodyear customer service and was left on hold with no response. What is most disappointing is not only the improper charges, but also the lack of communication and customer care. I made multiple efforts to have this issue addressed, yet my concerns have not been handled in a satisfactory manner. As a loyal customer, I expected transparency, accountability and a willingness to correct what appears to be incompetence and negligence. I respectfully request that Goodyear conduct a thorough review of my case, reimburse me for any charges that should have been covered under the war

My wife and I drive separate cars and we both come here for just about all of the work we needed…read more For things like oil changes, inspections, and other basic work they are fine (and my previous review captures my thoughts on that). However, we have recently have had poor experiences with more involved problems such as brakes or electronic sensors. I have had my car in four times over the past year to have squeaking brakes fixed. They charged me once initially but the problem didn't go away. While they have consistently looked at the car, repaired problems and replaced parts that were warped and defective without charging me additional, my car's breaks still squeaks. This last time they managed to get it to stop (the parts were under warranty) but I question how long it will last. My wife has had problems with her ABS sensors, which has led to other related problems. Again, they charged her once initially and then replaced a broken part and then perhaps damaged another part, but despite taking it in several times they clearly haven't been able to fix the problem. And other issues have been caused related to this, which is frustrating. They fixed it under warranty again, but one has to wonder if the solution is permanent. I won't say that they can't fix brakes or electrical problems. They probably can. But, recent personal experience has been that they can't resolve our issues despite repeated opportunities to do so. They have always been friendly and cooperative in working with us to attempt to correct the problems... but at the end of the day the problems still seem to return. When I had issues with my muffler they recommended I go elsewhere which was a good idea. When I had fuel tank issues I went somewhere else too and that turned out to be the right decision. So, I still recommend them for basic work but am less confident about trusting them with more advanced problems.

I went in for a NYS inspection and firestone failed me for window tint and front brakes/rotors…read more They made sure to tell me they could get the parts right away and my car would be passing same day. I decided to take my car elsewhere and I am glad I did as there was nothing wrong with my brakes. I was told they were no where near failing inspection. This other place removed my tint and passed my vehicle without having to put new brakes/rotors on. Firestone completely lied to make more money off of me. Stay away from this place as they seem to lie about needed parts hoping you will believe them and pay for it. What a scam they have going on!