Met Bob the district Manager who is so considerate and informative,…read more Always smiling and willing to help. a shout out to the BEST mechanic ever goes to Andy. I trust no one else with my vehicles. Great Job Midas of Colonie.

Once again I decided to give a major brand shop very close to me a try - after not using them for a…read morelong time due to reliability and integrity issues. I was abruptly reminded why I don't use them anymore. I went in for a simple annual inspection. I passed but was told that I actually needed rear brakes and rotors - on my vehicle with under 50,000 miles on it. I don't trust them so I took my vehicle to this Midas shop I have been doing business with. Jesse, the Assistant Manager, checked out my rear brakes and rotors and, surprise, there was absolutely nothing wrong with them! I have dealt with Jesse previously and found him to be a very talented mechanic and management employee. Once again the local shop pulled their dishonest diagnosis of my vehicle and, once again, Jesse and Midas proved their integrity. This Midas shop is the only shop I will ever have my vehicles serviced by. Competency and integrity mean everything! This Midas has them both!!!

Needed repair on muffler system, Firestone wolf rd gave me price of nearly $700 for repair. I…read moredeclined, took elsewhere, had repair made for $140. Biggest rip off, avoid that place.

I'm a student at UAlbany. They charged me almost $1000 just to get my cars battery and alternator…read morereplaced and fixed, ok fine. Days later somehow my power steering is terrible and the car is unable to drive which was never a problem, UNTIL AFTER I GOT MT CAR FIXED. I go back to them and they tell me about 6 different things is wrong with the car and it will cost $3000 parts and labor. I went to another mechanic days later and they told me it was just the hose and it would cost $200. I got some words in real life for yall people just wait till I come back. And yall know exactly who this is look up my damn email. And after they told me it was $3000 to fix the car I checked the hood and the power steering cap wasn't even on, it was sitting near the windshield.

My daughter a car kept getting a flat tire . The dealer was closed and we had just had 4 new tires…read moreput on about a month ago..pep boys was about to close and all the mechanics were gone. I explained to Justin we needed to go to CT the next day for my other daughter's college graduation. So he pulled the car in looked at it found out was a faulty air valve and fixed it for me.... He was very nice and professional. He was awesome!!!

Worst experience at a shop by far. Failed inspection a vehicle in working order for "rust on the…read morerotor" and said the vehicle would need all new brakes and rotors. Failed a second vehicle with 12k miles for a tiny line of rust on the back rotor. When questioned, the service advisor's excuse was "it's up to the inspectors discretion", a corporate translation of "We decide if we want to fail you to scam you on unnecessary repairs". Don't fall for their bullcrap and certainly do not bring your vehicle here. Someone really ought to do the hidden camera exposure on this place where a mechanic runs through the vehicle and then exposes all the scammed upsells!

Mike and Dan are Efficient , friendly, and priced right for the job and I like that it has a clean…read morewaiting area.

Dear Customer Relations,…read more I am writing to express my disappointment with the service I received at the Goodyear located on Wolf Road in Albany, New York. My experiences fell well below the level of customer service I expect from a company with Goodyear's reputation. On 9/27/2025, I was advised that my car needed several repairs in order to pass inspection. One of those such repairs was rear brake pads and rotors, which I had replaced. The cost for parts and labor was $549.99 with a warranty of 24 months or 24,000 miles. I was also told that the car needed a left inner tie rod and a left outer tie rod. I paid $289.99 for the left inner tie rod and $99.99 for the left outer tie rod. The customer number associated with this repair is 0131000961 and the invoice number is 0000066041. On 3/16/2026, I returned to the same location for additional repairs, one of which was the replacement of the battery. The cost was $240.99 plus $44.99 for the installation package, with a warranty of 48 months free replacement. The corresponding customer number is 0131000961 and the invoice number is 0000067984. On 6/19/2026, I returned to the same location because the back tire appeared to be locked and I was planning to drive the car to Maryland. The sales rep advised me that I needed several repairs, including, but not limited to a new battery and rear brake pads and rear rotors in order to safely drive the car from New York to Maryland. I had a new battery installed, which cost $240.99 plus a $44.99 installation fee and rear brake pads and rear rotors totaling $549.99. The battery had a 48-month warranty and the brakes and rotors, a 24 month or 24,000-mile warranty. The corresponding customer number is 013101459 and work order number is 0000028643. The next day, 6/20/2026, I left Albany, NY and proceeded to travel to Maryland. I got onto the NYS Thruway at Exit 24. The car began to lose power a few miles beyond Exit 19. I was able to guide the car to the shoulder of the thruway without incident. The car would not start, so I called Perry's Towing in Kingston, NY, who towed the car to Mavis Auto in Kingston. To my surprise, I was informed that I needed a new battery because the alternator had failed and drained the battery. The laborers at Mavis were flabbergasted at the fact that I had just had the battery replaced the day prior by Goodyear and no one checked to see if the alternator was failing before replacing the battery. Mavis replaced the battery and alternator, and I made it safely to Maryland. Upon getting to Maryland, I took the car to Shell Gas Station for an inspection. The mechanic advised that there were several issues, one of which was that the tie rod needed to be removed because it was installed on the wrong side of the car. I called the Goodyear in Albany, NY to find out (1) why I was charged for a new battery on 6/19/2026, when the battery I purchased on 3/26/2026 was still under warranty, (2) why I was charged for rear brakes and rotors on 6/19/2026 when the rear brakes and rotors I purchased on 9/27/2025 were still under warranty and (3) why they did not check the alternator before replacing the battery on 6/19/2026. The sales representative informed me that he wasn't able to retrieve a record of my prior visits to Goodyear, but if he had known at the time, he never would have charged me for a new battery. He advised me to try and return the battery to a Goodyear location in Maryland and if I was not able to do so, to give him a call. I called Goodyear in Maryland and was informed they could not accept the battery, nor could they give me a refund because they were not the source store. I called the sales rep at the Albany store to let him know and he said, "don't worry about it. I will make sure the amount is refunded to your card." He told me to expect a call from him the following week. To date I have not heard from him, nor has he returned my calls. As for the rear brakes and rotors, the sales rep advised they were no longer under warranty because the car "sat and was not driven." He also said they checked the alternator before replacing the battery, though given the level of customer service, I'm not certain that is true. I didn't bother mentioning anything about placing the tie rod on the wrong side of the car because I really don't think the individuals at this location care. I also called Goodyear customer service and was left on hold with no response. What is most disappointing is not only the improper charges, but also the lack of communication and customer care. I made multiple efforts to have this issue addressed, yet my concerns have not been handled in a satisfactory manner. As a loyal customer, I expected transparency, accountability and a willingness to correct what appears to be incompetence and negligence. I respectfully request that Goodyear conduct a thorough review of my case, reimburse me for any charges that should have been covered under the war

CH Mobile Auto was AWESOME! Chris was incredibly friendly, helpful and fair! The service done on my…read morecar was done quickly and perfectly. He even helped me out on a part that I needed and got me back on the road! Such a great company if you're looking for fair and affordable car repairs. They were the first to get back to me with a quote and I am so glad I chose them. Will definitely reach out again for new back brakes. Thanks again Chris!!

Great service! Can tell he genuinely cares and isn't trying to squeeze every dollar out of you like…read moreI've found to be true of most mechanic. Chris is a great guy and was able to fix my cars issues in a timely matter, would absolutely recommend to anyone.

I had completely given up on this location after about 25 years of using them. Workmanship was…read moreshoddy causing numerous return visits to make things right. 2 of their best manager had left and the replacements didn't cut it. however, the past is the past. I decided to gave them another try (due to their proximity to my home). This time they did not disappoint. Jesse Cater - the new Manager - was fantastic and I complimented him on how well I heard him dealing with other customers while I was waiting for my vehicle. Josh, the technician who did the work on my vehicle was top notch. He did a wheel alignment for me and I watched the computer screen on the alignment machine while he worked. He was not satisfied to get the alignment specifications close. I watched as he got the specification perfect! Most had not been that precise during my past visits. To sweeten the deal, the Manager honored a discount coupon I had from a competitor - and he did not hesitate to do so. Jesse and Josh made this a great experience.

I've gone to that location for years. they were always reliable. then yesterday went to just get an…read moreinspection. they presented me with a document that showed detailed pictures of these crazy worn out brake pads.. the second I asked them to show me.. it was clear that it was all made up. the guy at the desk told me my rear brake was the issue. then when we went to the truck it was my front brake that was the problem not the rear! the pictures on their little report had pictures of the contact side of my brake pads, but the pads and calipers were still assembled on the wheels. so, what they took the caliper off and took pictures and put it all back together? total BS Brought my truck to a Dealer the next day and not only did they pass me, but they confirmed there were no issues whatsoever with either my front or rear brakes.

Debbie and Chuck are punctual with scheduled appointments and if there is an emergency, they try to…read morework with you the best they can. They are professional, provide excellent service and when preforming diagnostics, discuss the best and cost effective approach. With older vehicles, they track wear on belts and parts and billing statements include a detailed explanation of repairs. They utilize text messaging for appointment reminders, pick-up times and will text a PDF of repair estimates, upon request. A community based business, they are respectful of the surrounding residential homes, keeping their building well-maintained and the grounds nicely landscaped.

My Honda Fit wasn't accelerating evenly, so after another shop (dealership!) Said it would be a new…read moreclutch with some hefty labor costs, I went to Consaul Auto for a 2nd opinion. Their diagnosis was much simpler, more affordable, and most importantly correct. The Fit drives way better now. Also they were really accommodating with my pick up and drop off schedule. They also have a great diagnostic tool that texts you the problems and proposed fixes before they call you to discuss the next steps. I'll be going back there.