Yes!!! I love Winston and his company. The company I…read morehad used for 2 decades had been sold to someone else so I was struggling to find a new piano mover when the need arose. I actually avoided this company at first because the "affordable" put me off. I like to save money and everything but my piano has massive intrinsic value for me and I'll pay top dollar for it to be safely moved and set up. When I couldn't get a call back and since I was on a tight schedule I called folded and tried Affordable. Winston picked up, answered my 49 questions and was actually able to move me that very day. He was communicative and took very good care of my baby. There was even follow up and helpful conversations that followed. I will absolutely be using him and his company again. If I could give more than 5 stars I would - he totally deserves it.

10 stars is still not enough! Moving an instrument as precious as a Steinway B out of state from…read moreLas Vegas to San Francisco is an incredibly nerve-wracking process, but Winston and his team made it absolutely seamless. Winston is the absolute king of his craft. He brings a rare level of knowledge, expertise, and decades of experience to the table, combined with total efficiency, kindness, and honesty. If you have a prized piano, do not hesitate to trust it with Winston and his staff. They are definitive proof that true excellence, integrity, and honor still exist in the service world. Highest possible recommendation!

Coreen was absolutely fantastic. Very kind, courteous, honest, and walked me through the entire…read morehistory of my piano. Extremely good value. Would HIGHLY recommend and will continue to use them in the future!

I waited for months for this initial first tuning (David was on hiatus with the arrival of his new…read morebaby!!)-- and it was WELL worth the wait! I was referred to David by Eric from The Careful Move (piano movers), as he highly recommended David, when I mentioned I had had horrid experiences with judge-y, catty, "too good for this piano" piano tuners in the past. You see... I PREFER antique pianos with a BOLD sound-- A rollicking ragtime piano from a 1900-1930s beer hall is MY KIND OF PIANO. And of course, like any barfly, some "unpolished" grit and character may also come along for the ride sound (or feel)wise . ... I will most likely never opt for Steinway, even if it is handed to me. Carnegie Hall aspirant I am not. My current piano is a 1934 Monarch (Baldwin) grand, and it has LIVED. There's some scuffs, even a leg that was mended... but what a powerfully rich sound in all registers! David, though experienced and certified for Steinways, immediately "got me" and understood my piano's quirks. He took his time, giving it a deep clean inside ("blow/suck/blow"), tuning it, discussing some of its idiosyncrasies and possible options for long-term maintenance, polishing and buffing the outside, and even providing me with links for piano polishes so that I could maintain my piano until the next tuning appointment. Doctors are less thorough with annual physicals. My piano should have it so good. My calendar has been marked for the next tuning. If I don't somehow persuade David and his wife to hire a babysitter so they can come over for Boardgame Night before then!

I couldn't even get a repair person to call me back about a piano tuning. When they did, they…read morewanted a ridiculous amount of money and wanted to charge for a bunch of things I didn't need. Ms. Dugger was fantastic! She responded to my message quickly and did an outstanding job of examining my piano after the tuning; Muaw, chef's kiss baby! it sounds amazing. She is a consummate professional and I believe she's the best in the valley!

Knowledgeable and friendly service! Highly Recommend! Did a complete cleaning and tuning of my…read moreantique baby grand, excellent!

Eva saved us when we needed our piano tuned and repaired on short notice. She is wonderful to say…read morethe least- professional, courteous, thorough and very accommodating. Highly recommended! Thank you Tone & Tonic!

I bought a used piano a couple months ago and finally got around to finding a piano tuner. I…read morefound Eva through a friend of a friend... of a friend. I reached out to a handful of places, but they all seemed to be male techs. I didn't want to have to book the tuning around my husband's schedule, because it would have limited my available days/times. Since I was given info on Eva, I felt more comfortable booking during a time when I was home with the kids. She used to work in human services, doing awesome work, so I def felt comfortable having her over. The piano needed a lot of work but she tuned it up and really took the time to make sure everything was working as it should. She showed up right on time, was very friendly, personable, and asked if she should take off her shoes, which I appreciated. Her services were also priced fair compared to the other quotes I received. I look forward to having her back to tune it again next time!

He's a reliable piano tuner and artist, too! Never charges much, like he does this for his…read morepleasure more than the money! Amazing guy.

I just purchased a 1950's piano from a friend so that my teenage son could have an acoustic piano,…read morean upgrade from his digital keyboard. My friend recommended Arnett's Piano Service and WOW am I impressed. He's a true craftsman and musical talent, fair, honest and professional. He responded quickly to my call, showed up on time, and just all around the kind of service you dream of. I highly recommend this service.

Great experience! We were able to schedule quickly and efficiently. They were on time and so…read morepleasant to work with.

I used Advanced to move my brothers baby grand piano to his new house. The pick up was nothing…read moreabnormal but the delivery location involved moving the piano to the second floor. After the first 5 steps the stairs have a tight landing with a 90° angle turn followed by another 12-15 steps. I called several other reputable piano movers (including the company that moved the same piano into their last house) and all of them assured me that they could get the piano up the stairs. I sent them all the same pictures of the stairs and then they all said that it could not be done. I was worried until I spoke to Joe. He looked at the pictures and described for me what they would be doing to get it up there. He showed up with 2 other workers and they had the legs off in no time. At the delivery location they slowly worked their way up the stairs and put the piano back together. Overall, the service was good and the price was fair.

Eric and team were very efficient and professional. With just two people, they made quick work of…read moreour Steinway "M" model baby grand/grand. They moved it downstairs through a staircase with a pretty tight turn and there is an expensive stained glass window located as an obstacle right at the worst point in the tight turn. See Photos. This was an in house move only, upstairs to downstairs. This one was of those great moments where you get that feeling "Man, I hired the right guys for this job". And the Yelp rating really proved to be true, and proved its value. Call them first, and if they are busy wait until they are available. Hope this helps everyone. Peace

Their name is NO JOKE: Careful, Humble, Professional, Informative-- these guys have it all!!…read more Eric not only moved my antique baby grand from one home to another, but also took careful note of loose screws/ wrongly positioned screws, and various quirks of my piano-- and even amended what he could, using stronger screws to provide a more sturdy base for the legs of my piano, engaging me the entire time with what his expert eye could see. I even asked him if HE played the piano-- because he could've fooled me-- he was so knowledgeable. He doesn't play a note, but this is a guy who appreciates ALL pianos... not just someone's "new Steinway". Robert who helped Eric on the move was also thoughtful and so respectful of my piano and it's proper delivery and positioning in my house, assuring me that I could take the time I needed to decide on JUST the right angle for them to position it! I highly recommend them and will loudly and gladly sing their praises from the hilltops :)

Willie did a great assessment and tune on an old piano for me and was very thorough and quick. He…read morerecommended some next steps and was very fair in pricing.

I got an earful of this persons politics and what he feels is wrong with just about everything and…read moreeverybody. I almost felt trapped, like I had to nod along to make sure the work actually got done.