Came in to get an alignment done on my vehicle I like that they did not try to sell me unnecessary…read moreservices like other shops do they stuck with only the maintenance I requested After dropping off my vehicle I decided to purchase new tires since I was already there and they needed replacing anyways and again they did not try to upsell me anything service rep gave me a good deal and also gave me exactly what I was looking for instead of insisting on me purchasing the high end expensive tires In all had a great experience they even got my car out that same day even though they were crazy busy!! This is also my first time purchasing Firestone tires and even though I got their budget tires I've already put just over 500 miles on them and honestly no complaints so far just as good as my old good year tires I had replaced

I don't get the low ratings for this shop. Pitcher Nolan is a fine service manager, a total pro…read more The place is super clean. The waiting room has coffee. The service was performed exactly as specified. Sure: They want to add recommended services / upsell but it's not high pressure and it's always explained. Great value from my perspective (their lifetime alignment is a great deal if you're going to keep the car).

I did not use their services but I was going to until I found a shop closer to my home…read more They were so professional and understanding I Was going to drive almost an hour to their shop.

After speaking with the owner who took full responsibility for issues on there end we were able to…read morereconcile. I'm also at fault here. I should have done more due diligence prior to my post. Orr Automotive is currently in possession of my truck and I feel confident they will complete the necessary repairs professionally in a timely matter. With that said, I'd like to apologize to ownership as will as the staff at Orr Automotive for the misunderstanding.

My wife and I started bringing our cars here a little more than a year or so ago, and we haven't…read moregone anywhere else since. This shop really takes care of their customers and their vehicles. Their prices are completely fair and all the guys that work there are very kind. We highly recommend this shop. Thank you C J!

Honest and professional company. My truck was the victim of deliberate sabotage by dirt bag…read morepotential buyers that offered to still buy my truck even with its apparent huge motor issues, which they created, at about a third of the original asking price. I had the truck towed to CJ's. Jim, the owner, called me and said the whole thing does not look 'right', and after talking to me determined nothing was wrong except the issues caused by the criminals. He fixed the issues, and I had the truck back the next day.

I had an issue with the A/C in my 2018 Honda Civic where the passenger side was blowing cold air…read morebut the driver side was blowing warm. After getting nowhere elsewhere, I brought it here and spoke directly with Mike. Mike actually took the time to listen to the symptoms and diagnose the problem instead of immediately trying to sell me expensive services I didn't need. They scanned the vehicle, found a B1235 code related to the driver side blend door actuator, and explained everything clearly. What impressed me most was the honesty. They diagnosed the actual issue and gave me a very fair price to fix it. No pressure, no upselling, and no guessing. Just straightforward, professional service. It's hard to find shops that value diagnosing the root cause instead of throwing parts or expensive services at a problem. Because of this experience, I am 100% going to recommend Mike and his shop to all of my friends and family. Thank you for being honest, knowledgeable, and treating customers the right way. Highly recommended.

IF YOU CARE ABOUT YOUR CAR AND YOUR TIME DO NOT GO HERE !! I took my car in for a simple oil pan…read morereplacement and engine mounts. They failed to properly seal the oil pan twice and I had to take my car back 3 times! the second time they had used glue to seal the oil pan making a huge mess and voiding my warranty. Not only did it take them 3 attempts to finally reaper the oil pan they also over filled my engine oil by 2 and half quarts and the e fine mounts had to be replaced "again" cause it was quite obvious they never changed in the first place but charged me for it. Now my entire front suspension is compromised either due to them tampering or just the fact they had to drop my front suspension 3 times. Also their main tech isn't ASE certified and is just a "helper " AVOID THIS CHOP SHOP !!

Talk about someone dedicated to their business. Darren is one of the best in this industry. I…read morerecommend coming here for all of your truck concerns. If you're really looking for somebody, that's going to dig deep into diagnosing your vehicle correctly and making sure the right things get taken care of. I was originally bringing my truck in for what I thought was going to be a $3000 bill after talking to the dealer and Darren and Jimmy took the time to properly diagnose and get everything done correctly and it is only going to be a $600 bill. I've had two other mechanics told me they wouldn't take a look at my truck because they didn't want to tear down the engine to find the actual problem. He treats you like family and I wouldn't want to go anywhere else.

This review is based off personal experience on a work vehicle, not my own. Not that it matters…read moreanyways, right? Ha I was referred to direct truck and auto by a coworker. I've had my work rv in here only two times, but those two times have been nothing but solid, above and beyond work. The staff are all super friendly and I'm always greeted when I go in to pay the bill. I've been nothing but satisfied with the service here, and I'll continue to bring my work vehicle here. When you pick up your vehicle, they give you an air freshener and it smells bomb.

I've been going to Felipe for roughly about 19 or 20 years now. He's the last of the honest to God…read moretrans mechanics. He doesn't BS you and always gives you options. I've never had any issues with any of my classic cars he's worked on and believe me he knows classic cars very well. In Feb 2024 my Chevy Silverado blew the rear differential and I took it to Felipe. He recommended that since I needed to replace the 373 differential I should put in a 456 instead. It cost me a couple $$ more but boy am I glad I listened to him. My 2008 Chevy never towed or ran more efficiently and on less gas then it does now. To those 2 haters that left a bad review was probably cuz they didn't listen to his recommendations that he told them. I know this man he's honest a great family man a good religious man and is very meticulous of his work and ethics and is always appreciative of you bringing your car or truck to him. Thank you Felipe for always being there for me and helping the general public in driving away in their vehicles feeling safe and secure and always lives up to his warranties and promises. God bless you Felipe. Eddie B.

This gentleman is solidly knowledgeable and won't take you for a ride (pun intended) if he can't…read morefind what's wrong with your vehicle . Sadly, there's very few honest and dependable people around these days but Felipe is one of those for sure!!

Sherwin is always respectful he always send you text explaining the problem. I don't had any…read moreproblem when it comes to his work excellent . Highly recommended!

Got my car towed to this shop due to my car not getting into gear. Sherwin was kind and…read moreaccommodating when I arrived. He communicated with me that the transmission failed and needed to be replaced. Sherwin and his team were able to source a replacement and my car was ready to be picked up a week later! Definitely became my go-to mechanic for my cars and will recommend to my friends.

Thank you so much, Travis, for fixing my hybrid so quickly! I went to two other places before this…read moreand neither of them could solve the problem. You got it done fast and efficiently, and I really appreciate it. Highly recommend this place! Glad I found you guys!

The service from start to finish was amazing. Got a quote to replace both rear struts with OEM…read more Andy, went through alternatives routes to take if I wanted to save on cost, but at the end I went with OEM and came back the next day and to get them replaced. Car ride is feeling better now and like when I first got it. Thanks BB Auto! You'll definitely see me again!

Booked my appointment with RPM and the were Super professional and kind. Will recommend to everyone…read moreand the value outstanding.

I texted to confirm the cost of an oil change. I provided the make, model, and year of my vehicle…read more I was quoted $91.95. I scheduled the service later. I took my vehicle in and they quoted a new price $100 HIGHER! I showed them the text message but they refused to honor the price. I'm editing my review. After I left, they dug in to find out what happened. They reached out to me. They found what happened, apologized, and made it right. I couldn't ask for a better resolution. I am often aware that mechanics could easily take advantage of me. This shop is honest, and does right by their customers. I will be back, and I encourage everyone to check them out. I have already told several people to give them a call. Thanks for your professionalism guys!