This was a very pleasant experience. They do quality work, fast, friendly and affordable. Free…read moretowing under 5 miles too. They saved me over $1000 ! I highly recommend this Meineke car center.

What a great experience! We took our Subaru in today to get it checked out before a big road trip…read more Everyone was so helpful and thorough.

Following my service on October 11, my check engine light came on and the car began hesitating at…read moreidle. An Audi dealership diagnosed the issue and found the oil cap was left loose after the oil change performed at this location. Because of this mistake, I had to pay $271.97 for another oil change and diagnostic fee, after already paying $100.49 here. I was told I would be reimbursed for the Audi service within 7 business days, yet as of November 7 -- nearly four weeks later -- I still haven't received any refund. Extremely disappointed by the lack of accountability and follow-through.

Great people friendly and very thorough! Offered water for my dog and went through all checkpoints!read more

I have always had the best service at Little Al's. They are experienced mechanics as well who can…read moregive you HONEST advice about what work a car might need. We trust all our cars to their excellent care.

Went here a couple of times for an oil change because my boyfriend recommended it.... went there by…read moremyself (I'm a female) to get an oil change and asked them to check my brakes. I was told by the owner and the mechanic that my brakes were "completely shot" and that my vehicle was "dangerous to drive." They said they could fix it right then and there for $350. I told them to hold off. Went to my brother in laws who knows cars, had him check my brakes, he said I have over 60% left on my brakes!!! They were absolutely trying to take advantage of me. Now my boyfriend and his entire family will never go there again. And needless to say, I am spreading the word especially to women. Get a second opinion and trust your gut!

I came back for a weekend away from college and my a/c went out . They fit me in before I had to…read moreleave the next day which was a big help, but broke the hood clasp on my car which is hard to do. Someone called me and told me they were having someone go get another part but weren't charging me for it which was a lie as I got there and they charged me $60 I would have just replaced it myself for half the price.

I have been here several times and had good, honest, friendly service. The only reason I didn't…read morerate 4 stars or higher is because the last time I visited I went for a very specific problem and--while they fixed it--without me asking they came back and recommended what would be thousands of dollars of repairs. Worse still, when I asked for advice about what the potential risk was if I don't get a particular item fixed at that time (because I'm on a tight budget and don't have the money to deal with non-essential repairs) they wouldn't give me an answer. So I like them and will continue going to them, but that was really sketchy and I will stay on guard when going in the future.

Will recommend this company to all due to the following:…read moreQuality work Pricing was acceptable 5 year Guarantee is great Service was excellent

I got an oil change and tire rotation done today. Owen is running an amazing business with warm,…read morefriendly, and informative staff members. The process was extremely streamlined and straightforward. While I waited I received a text with my inspection report that included photos of each item inspected. I especially felt at ease because the atmosphere was welcoming, which is important to me. Overall a great experience and I would recommend this business to anyone. The waiting area is stocked with goodies and treats and fresh flowers. The attention to detail is appreciated!

I found myself in their parking lot early A.M (car just died) anyhoo as I am in tears the manager…read morepulled in. He immediately approached me to make sure I was ok. I told him what happened and I couldn't help but cry because this was during Covid I was pretty much homeless with my husband living at the Drake Motel and had no income. (I was on a job hunt and my husband's disabled) I got the call saying it is my alternator but ALSO was given the best news I could have that not only touched my heart but helped me remember..."There ARE kind people out there still." Their own employee Carlos along with Mike I believe paid for the alternator and the labor with the money in their own pockets!!! You want your auto fixed by Mechanics go elsewhere however if you want your car fixed by not only great mechanics but mechanics and a business that has HEART Come to Northtown Auto Thank you SO MUCH!!!!

I am actually a heavy equipment mechanic but prefer to not work on cars after doing similar work…read moreall day. I totally trust these guys and have been taking all my cars here for years and honestly never felt they try to take advantage of me. If I did I would remove my car and leave a poor review. They may be a little more expensive than some but I think you pay for what you get. In my industry we have a sign in out office that reads fast, cheap or good... pick two because you can't get all three. I have tried another shop in McHenry a few years ago that a friend recommended. The car was there for 3 days and I called because I hadn't heard anything. They stated that they were going to look at it the next day ( 4 working days later). I picked it up and brought it to North Town and was driving it two days later. I really have never had a bad experience here and do trust them.

I went in today for a full oil change. I left with a new…read morecabin filter and a coolant flush. I am a mechanically inclined person and with that I say this: Bob and Sergio are 100 percent trustworthy. They have combined experience that includes working for other shops. Take 5 makes it way easier than Jiffy Lube for fluid changes. You don't have to get out of your car! And I saved money today by going there! Kindness pays too. Thank you gentlemen.

Leo and Sergio were highly professional, answered all the questions I had regarding the service,…read moreand had a smile on the entire time I was there. While the service may be pricy. You can't beat a 10 minute oil change. I was extremely happy with the service and I will definitely be coming back for my next oil change.

Unbelievably rude. Didn't even want to have to write this review, but when I called to speak with…read morethe manager the assistant manager John hung up on me. I came in the morning with my dad to replace a car battery. Nobody was at the store so John checked the battery and told us it was dead and needed to be replaced, he said he couldn't do that for us because he didn't have enough people working so to come back at 1pm when more people were working. It seemed fair enough so I went and waited 3 hours to come back and get my battery replaced. I had to jump my car again to get back to the store at 1 and have my friend follow me for the second time on my only day off and wouldn't you know it they tell me that the battery can't be replaced at the store. After telling me to come in 3 hours later I'm sitting at the store with a dead car and John told me to come at 1 for a replacement that supposedly they can't even do. So I called the store after I was finally able to make it home to ask him if the store manager was on staff so that I could speak with them. John tells me that the manager won't be back until Tuesday and then proceeded to hang up on me. A lot of how I was feeling could have been helped with some kindness. Especially with the massive inconvenience that could have been avoided if he would have just looked my car part up or done any of his job that I'm sure he is triained to do. The way that John dismissed me and spoke to me on the phone before hanging up is absolutely unacceptable on an level. If you guys have audio in the store or recorded phone conversations I beg if anyone cares about how people are being treated at this store to listen for yourself.

The sign on the door says they're open till 9 PM, they closed over 10 minutes early, they…read moreconsistently forget to put their open sign light on also.