My friend (a older lady) went in to get some windshield cleaner…read more There were two clerk at the registers. They were both working with the same customer about some sort of brake issue. After about seven or eight minutes of being ignored,she put her item down and walked out. I have always hear about that occurring at this location Fortunately we have other locations close by the have good customer service.

Maybe the worst auto parts store in Dawsonville and north Forsyth. I made an online purchase with…read morein store pick up for rotors. Got the rotors home and car up on the jacks only to find out the rotors were a different size. I double checked and the website said exact fit for my vehicle. Ended up taking the rotors back to the store. Employee named Kyle seemed annoyed about the return but found the correct size and we compare to the old rotor I took in. Refund was issued for the original in store pick up. However when the new rotors were rang up Kyle didn't apply my 15% discount that I used online. When I asked him to apply the same discount he refused saying the store has to deal with online issues such as mine and he couldn't not honor the same discount. I even showed him on my phone I could buy now and return in 30 minutes and would get the discount. I told Kyle that if he could help me while I was in store then I wouldn't shop here anymore. Kyle just looked at me and said have a nice day! Avoid this store and company at all cost. Autozone is better off Keith bridge or if you have time order online from rockauto. Stay away from advanced

I want to thank Crystal who helped me replace my battery (which was a little more difficult than…read morenormal) and answer my numerous questions. I also want to thank the manager, Nick, who helped me with my hood that wouldn't latch. He spent 30 mins helping me out at no cost. Great service! I love this location and would definitely come back again.

Mario was very nice and helpful! I needed a new battery and they had what I needed in stock and…read morechanged it for me. The store was clean and didn't have that "grease" smell when you walked in. The battery was a fair price.

I was just insulted by an employee named Steve, he didnt like being corrected for sending the wrong…read moreproduct several times! He cussed me and threw that product into a shelf behind him after being shown the correct product. No one should have to deal with that kind of attitude in any retail setting!

Great store, great staff! Will be going back again and again. Bob was great help and found my…read moreparts quickly and was spot on accurate.

I called about anti freeze low we added gal and still running low, Jordan were very helpful and…read morehonest, giving good advice! Jordan you are the best!

I purchased a RealTruck Truxedo bed cover from Leer Truck Accessories in Cumming, GA. My…read moreexperience with Garrett and his team was great. The bed cover was installed quickly and professionally. It looks very nice. Good prices, great service, and great people. I highly recommend them.

We worked with Garrett for a toolbox / auxiliary tank combo and he was fantastic all the way…read morethroughout the process. Great communication from start to finish even with a delay on our own side with bringing the truck in. I wish everyone in customer service was as great as Garrett. Also, the install was perfect.

My vehicle had a brake failure which dumped hydraulic fluid all over my brake pads and calipers and…read moreassociated parts. I called, they were very friendly, got out to tow my truck quickly (the driver was exceptionally quick and also very friendly). 4 days for repairs at a bit over $1,000, cool. I pick it up, the brake pedal pressure is significantly different; the brakes don't engage until the pedal is at the floor. I assume the hydraulic pressure hasn't evened out, I drive it low speed for several miles, pumping the brakes. No change. I call again, and am offered a free repair, bring it in ASAP, we'll fix it. Cool, thanks. I know you're booked, and it's pretty easy to let an it bubble slip in. I bring it in, they get to it right away. 30 minutes later, they tell me it's ready, I test the brakes. No change. I let the guy know, he gets angry with me because he "just fixed it". You said you fixed it. it's not fixed. I go inside and let them know I'd like my money back, minus the cost of parta. They argue with me, I relent and let them try again. 20 minutes later, significant improvement, but not pre-failure status. I tell them that. They tell me they can bleed it again, they're explaining to me that my brakes I had failed (I was a HEO for over 5 years, I know how brakes work, thanks). I told him us talking likely wasn't going to settle it, and that I'd dispute the charge (minus parts) with my company, and sorry we had to have a rough morning. because I wanted to give them a fair shake, (I came in slightly irritated because I had to drive into Atlanta metro on nonexistent brakes before bringing it back to the shop) I had my daughter drive my truck around. She noted the pedal pressure is significantly spongier than before, but she also says "I don't think it's dangerous or anything, it's just not close to how it was". I'm not going to dispute the charges, but I will wonder why it took 3 trips, an argument, and a third-party confirming the repair was "acceptable" but not to the pre-failure state. I will not be returnin, and I will not encourage people I know to go there.

My hyundai Genesis was in of abs. I took it to 4 locations and was told to take it to the…read moredealership. They proceeded to give me an estimate of $18,000. This car is a 2013, worth about $8,000. I laughed hysterically. One last call to Adam at Hanby Automotive, he said, "bring it in". My car is driving like a dream for $2300! They are the kindest people and saved me from buying a new car! If you want the best repair from great people, I highly recommend Handy Automotive!!!

Quick and easy. The service men and women were great answer to the questions I had, wasn't pushy…read morewith upscale. It was nice! I'm not sure how an oil change is now so fu@&ing expensive, but this is where we are at now.

Not enough staff today per employee to do requested work. I can believe that what with his very…read moregrumpy attitude. Not busy. I would go elsewhere for service. There are several quick service businesses in the area.