I am a customer but today they went above and beyond for me. By tire I noticed was low and I am…read moreleaving town and wanted to make sure nothing was wrong. I drove up went in explained my situation the tech came out looked at the tire said you have a nail in your tire. He immediately took the car in the shop worked me in immediately and fixed it for free. Not sure what the tech's name is but he was great and also Jordan I think that's his name both have great customer service skills. We need more people like them. That's why I continue to do business at your shop. Keep up the good work..

Did my oil change and fixed my a/c. Took good care of my car and me. The staff makes sure you have…read moretransportation to and from the shop. They were quick and reliable for a good price.

As a female with an import from out of town, I needed to find a local place I could trust! I found…read morethat place hands down! You might have to wait for your appointment time or service to be done properly; but you literally get what you pay for. Friendly service with a smile! Ill recommend them to everyone as they fixed everything I needed done and called me when I had other issues that were needing to be fixed! Highly recommended

They have taken great care of my old 2006 Trailblazer. Every time I call with a question, they are…read morevery knowledgeable and if there is a repair they are able to give a quote and it's always been right on the money. I will highly recommend them for any work to be done.

So thankful to the guys at Les Schwab for dealing with my extremely limited knowledge on tires and…read morehooking me up with a set that fit my budget. Christian did a great job explaining what things meant and recommended items without being pushy at. A new set of tires and an alignment only took about an hour. I know there's a lot of tire stores in GF, but I can't recommend the service here enough!

I had brand new rims and tires installed on my truck a few months ago. Everything seemed fine at…read morefirst, until I noticed a missing lug nut just a couple of weeks later--after only driving about 160 miles. I had been extremely busy and couldn't make it back to the shop right away, but when I did, I was greeted by Jacob Marie, the manager. He said he would order a replacement lug nut for me. After about another month with no word, I called to check in. That's when Jacob suddenly changed his tone and told me it was my fault because I was supposed to re-torque the rims--a detail that was never explained to me. Despite this, he eventually agreed to order the lug nut again. Weeks passed, and I still heard nothing, so I followed up again. He told me it was finally on its way. When I went in to pick it up, a friendly employee was ready to help, but as soon as I walked in, Jacob came out of his office, slammed the box down on the counter, and very rudely said, "Here you go." I asked if they would install it for me, and he flat-out refused, then told me I could take my business elsewhere. This experience was beyond unprofessional. I highly recommend taking your business to Discount Tire over Les Schwab, especially if this is how they treat loyal customers. To make things worse, I work for a company that provided services to Les Schwab all summer and winter, and Jacob delayed payment for months. Meanwhile, we paid our bills to them right away and even purchased several sets of tires from this location. Apparently, accountability and respect are one-way expectations for Jacob. Never again.

been going to big for over 30 years! Best place to go if you need your tire patched or tires!…read moreThey're quick, efficient, great prices, and excellent customer service!! Dick and Jeremy are great to work with and will help you with all your needs!

Good people, nice and friendly, easy going...they order your tires asap and can get them on your…read morecar as you need them. The inside of the shop is clean and the bathrooms were super clean especially for an auto shop. The sink was sparkling. I really appreciated that as wasn't expecting it. There is a big lot for you to park your car. The staff listen to your needs and work with you. There are snacks and drinks in the vending machines (chips n cookies and soda and power drinks). I will return! Thank you Big Jim's!

These guys are great. They know their stuff and they are honest. Jeremy, the owner, is a straight…read moreshooter and won't sell you on a repair you don't need. I've had my car into Olson's several times and always am happy with the service. A year ago, Jeremy installed a replacement radio/CD player for my 03 Buick. He contacted the local junkyards and luckily they did have the exact same radio model for an 03 model. However, it was a real pain to install but Jeremy just kept at it til he got the job done. I was impressed. A year later, the radio still works and puts out amazing sound. I highly recommend Olson's Auto Repair. Hats off to Jeremy, Rod, and Erik.

My wife and I are new to Grand Forks and are looking for a good mechanic. Finding Olson Auto Repair…read moreseemed like a good fit after reading about the family history and how the shop has been handed down to the the third generation. What has been unfortunate with our experience is the lack of communication. The first day, I left a message via phone call, in addition, sent an email to schedule service. The second day, I called and left a message. No response from either day. I looked on their website to see if they were closed down for any reason and there is nothing to indicate that they were on vacation, family emergency, etc. I hope everything is well but in this day and age it is too easy for people to communicate. From my end, I am thinking that they have enough customers and don't need anymore. Or, they just don't care. Time to move on to someone who would like to have our business.

This shop is truly what all mechanic shops need to strive to be. Customer service is top tier and…read morealways with amazing pricing. Don't go anywhere else for your vehicles needs. They truly care about the customer and not the money they can steal from your wallet

I read the reviews and had high hopes for this mechanic. I brought my car in to help diagnose a…read moresquealing belt and fix this issue. I dropped it off on a Thursday and received no update until I called them the following Monday. They told me my car was ready to go and they had tried to call that Friday however I have no missed call or voicemail. When I picked up my car they said their technician couldn't recreate the issue and my belts are fine. Unfortunately I had to take my keys, and drop off my rental before coming back to take my car afterhours. I should have started it up when I got my keys because after returning immediately the squealing was present and only got worse after I drove. I left them a voicemail immediately asking them to call me back so we can resolve this issue. A full week has passed with no word from them. TLDR: I paid $107 for an oil change I didn't ask for, my issue was unresolved, and they need to get their ears checked because my belt is still singing!

This place and the guys that work here are great!!! I was 10hrs away from home with a trailer and…read morethe check engine light came on my diesel truck, it wouldn't hardly reach 55mph on the interstate, fuel mileage tanked and it was idling real rough. I've never been to Grank Forks ND so I didn't know anyone or where to go, just a single girl with a dog a long way from home. I pulled into Driscoll's Auto Service and in no time a guy came out and scanned my truck then drove a little ways with me. He knew exactly what the problem was, cleared the codes and assured me I'd make it back home ok... which I did! I asked the guy "Caleb" what I owed him for his time and advice, he said nothing, I'm the owner, you have a safe trip back! That was the most genuine thing anyone has done for me in a while, I wish there was an honest shop like this by me, these guys are great, trustworthy and know their stuff! THANK YOU SO MUCH!!!

I am from out of town, and diesel truck problem when trying to leave. They were able to get to me…read morequickly, and were stand-up honest shop. Respectful, stood behind their work when another step was needed. Fair pricing. I would recommend this shop to travelers looking for a fair shake.

Reasonable prices and they get you in fairly quick! Since I've lived in the Grand Forks area I've…read moreowned two vehicles and have brought them both in to get exhaust work done. Both times the work done was quality using quality materials. Never had an issue with leaks or anything of that nature!

Recommended. Very fast and quality work. Honest guys and friendly. Dropped off in the morning,…read morereceived a call an hour later on what needed to be fixed and the estimate. Finished 2 hours later and paid what they estimated.