Usually I won't recommend an O'Reillys store because when you go inside it's a bunch of guys who…read moredon't know what parts you are talking about & they seem like they never know what they are doing. But I have been to this location a few times in the past couple of weeks & I absolutely love the commitment of this place. Everyone I spoke to was nice & handled everything well, they explained that they didn't have the part in store & had it ready for me the very next morning, amazing.

I had an issue with my alternator, drove in at 8:30, which they close at 9. However, the guys there…read morewere super sweet and stayed over to make sure I had everything I needed to do the job. They went above and beyond when they didn't have to. If you are ever in Johnson City, please stop by to let these guys know what a great team they have.

Want to give these guys a big thank you! I had a dead…read morebattery. Took it to charge at another location because this one was closed. They charged it overnight. Said it was fine. Put in my car a couple of days later and its dead. Took it to this location since it was where I bought it. They charged it and said it needed to be replaced. Told me it had gone out of warranty 3 days prior. I told them it had been charged while still in warranty at the other store. The guy i spoke too said he couldn't do anything and i needed to call corporate. This was on a Sunday and i planned to call them Monday. When we picked up the battery the manager said there was a mistake and my warranty was good for 3 more months. He replaced my battery for no charge. Thank you for doing more research and standing by your product. Made my day.

I came here twice in one day, the first time was for a warranty on a battery and was very…read moredisappointing and the guy at the front counter didn't want to help me at all, and kept leaving and taking calls ahead of me, so I got fed up with it and left. The second time I came in he was very friendly and was joking with me about my earlier experience and he apologized and was able to give me a good deal on the part I needed (an alternator). This second visit impressed me and showed me the guys here are willing to fix their mistakes and do right by their customers.

It's still here and the service is top notch…read more Your usual windshield wiper / cleaning supplies / something cute for the car run. I picked out the wrong wipers. Easy fix. Swapped them out and they were installed for me. Free wiper fluid deal I didn't know about. Clean and orderly store. Will shop at this location again while I'm living in the area.

This is the best auto parts store out there! The employees were so helpful with everything and I…read morefelt satisfied with my purchases out there. Will come back again!

Great place! Awesome crew, always helpful, and courteous!…read more Parts are reliable, with good prices.

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Worst Parts store Ever. Counter people are either lazy or unknowledgeable. No stock, rude and…read morecompletely worthless. Save yourself some aggravation and shop anywhere else

On 12/20 I was in my vehicle at an intersection downtown at a red light. Seen a small group of…read morepedestrian crossing the street (they had the walk sign) and a white pickup with NAPA logo on it was making a left onto where pedestrians were crossing. Not even halfway across for pedestrians, NAPA driver peeled out and made an aggressive turn just 4-5 feet from them and continued to speed. I was going straight so I followed this small pickup truck to this location. For goodness sake, put your drivers in check! Very unprofessional and dangerous!

It's a typical Auto Zone. Parts, chemicals, merch, air…read morefresheners, etc. If had really polarized experiences here, depending on who helps me out. Some of the staff seem to really know their stuff. Some should just say "I don't know" rather than improvise and waste my time. Prices are standardized, and they don't gouge. But I don't ever seem to catch anything "on sale" either. I've observed staff helping customers test batteries and equipment, install wiper blades, and patiently look up parts with vague information from customers. Sometimes they answer the phone, sometimes not.

My son and I went to this Auto Zone yesterday with a somewhat complicated battery issue. The two…read moremen (one was a manager) were so understanding and helpful!!! We were completely satisfied with the entire exchange. I read the reviews that were written before mine, they were 3-5 years ago. Please don't overlook this location if you have any car repair needs. They were professional and helpful!! Management changes, obviously for the better!!!

New in town my battery died lucky for me there a local oreilly close been my go to for years in wpb…read more unfortunately was given wrong battery and unfortunately by me not paying attention hooked up and there were some damage anyway took damages to management and went above and beyond to pay damages I want personally thank Dan I highly recommend this location

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Ok not to get all political, but it's December 2020 and this is now my go-to store. I go 2-3x per…read moremonth and I drive past a half dozen auto parts stores, including two other Advance stores, to get here. The service is really good, prices and quality comparable or exactly the same, and the staff here wear masks and have social distancing measures in place. Those last points probably make it a hassle sometimes for the staff, but I appreciate it because while we're in the middle of a pandemic, and our country is managing it poorly (the worst in the world), 4 Tennessee cities are among the top 7 worst cities in the country. Including Johnson City. Look, I just need a filter or a part, I'm not trying to risk my health, nor anybody else's, so I come here. They also tried to straighten out my loyalty points account, greet me neighborly when I come in, and are really considerate and patient. Thanks, JC University Parkway Advance! You're doing things better and it shows.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

This place, for me, does one thing and does it well. I get…read morefull synthetic oil these days, and know that I can go 10k miles between changes. JL will put that on my window sticker. Others have been unwilling to due to a policy or some such. Same with tire pressure, etc. They will offer a coupon or rebate when one is available, and are actually fast. I occasionally use another place, depending on the vehicle or town in I'm, and they aren't always so speedy. Locally, Jiffy Lube is my go-to place. 180 degrees from the oil-brand-named place that I avoid due to a really bad customer experience there. No complaints, other than the location and the crazy place to leave the business and re-enter traffic. I wish this was closer to home and in the towns I frequent most often.

They provided an excellent service at a decent price. I was impressed that they wash windows and…read morevacuum your car. Everyone was professional and nice. Quick and efficient.