This used to be a great quality shop but service has gone downhill. Has become overpriced for awful…read moreservice. The new tires that were put on my vehicle were not evenly inflated and two of them were inflicted beyond the maximum load for the tires. Which puts the tires at risk for a blowout. This is the 2nd time this has happened with our family's vehicles.

Unlike the big tire shops, Randy's wait time is generally very short. I use them for my bulk home…read moreheating oil too. I like that they don't charge a delivery fee like all of the other companies in the area. I will always support local small businesses like Randy's Service Station!

Couldn't ask for a better group of guys to fix your vehicle. Reasonable,honest and quality work. I…read moreonly go to this place for my repair needs! Also,great costumer service!!

This place is awesome! I think in the past 4 months I have had almost everything you could imagine…read moreto wrong with my Pontiac torrent! From a blown head gasket, to battery replacement, alternator! They took care of me like family. Great pricing and great service.

TLDR: 1-VERY POOR COMMUNICATION-while total price reasonable…read morethey totally incorrectly quoted price 2-HAD CAR WAY TOO LONG FOR A 1 HOUR SERVICE-3 days 3-DID NOT DO INITIAL SERVICE REQUESTED-did rear instead of front differential 4-Overfilled fluid-required service at other shop 5-Front desk person not helpful, manager condescending even though I have plenty of mechanic experience Called to have front (and if necessary rear) differential fluid change on kid's AWD car due to front axle binding while making turns. We were quoted $160 for this service by phone and text. LJ at front desk accepted car, we did not hear from them for more than 24 hours. Daughter received text stating cost would be $250 including a "diagnosis fee", and she declined to sign (I had diagnosed the problem). On phone they then said they only changed REAR differential fluid (NOT what we asked for or were quoted) and front problem persisted-we were polite during this time. We were then quoted additional $200 for front diff service. We went to store, LJ was at computer and said "It will be a minute" while we waited.... After 2 minutes he finally looked up and engaged with my daughter, then went to get manager. Manager mostly pleasant but only addressed me (owner daughter standing right there) and was condescending when I asked specifics regarding the work to be done stating "you let me handle the mechanics of the car". They finally did the front diff/transmission fluid change at a "discount" of $150 after having car for 3 days! Checked and they overfilled fluid by at least 1 quart. Had front diff serviced again at another shop.

I went to this place as my brakes were squeaking a bit. Turns out there's nothing wrong. Most other…read moreplaces would have needlessly replaced or pretend to replace the pads. There are still honest people and I will come back here for service.

We arrived one minute before they closed with a nail in our tire and five hours of driving to go…read more They didn't have the tire we needed, but on their own time took the time to help us put on our donut. So encouraging to know there are kind people in the world!

Horrible customer service. Booked a "9 AM appointment." Told at 10:45 AM they would be looking at…read moreit within an hour or so. By 4:30 PM, they hadn't even looked at the car and weren't sure they would be able to do the work the next day. Waste of my time. Won't be back.

Ah yes... Michigan construction season strikes again. I was driving through a construction zone…read morewhen my tire apparently decided it had officially 'seen enough.' Not long after, I heard a loud noise from the rear and immediately knew my day was headed in the wrong direction. I pulled into Goodyear around 10:00 AM with no appointment and fully expected to spend half my day there. Instead, the team took my vehicle back almost immediately, repaired my tire in under an hour, and had me back on the road before I could even properly panic. Huge thank you to the staff for the fast service, professionalism, and kindness. You all truly saved the day and turned a stressful Michigan moment into a smooth experience. Highly recommend!

After my Silverado alerted me to low air in a tire, I observed a large staple in my tread. I called…read morethe my Goodyear dealer and service center. They got me right in and replaced my tire Friendly and swift action from these workers who explained everything. I would recommend this location for all your tire needs. Thank you Goodyear.

Pat I am enjoying the car just fine. I want to thank you very much for everything you did to help…read moreRusty and I to get the car. You and Mike went way beyond to make it happen. I thank you very much if i could give out gold stars to both of you I would definitely give you both one from me. I appreciate all you and did . Thank You Marcia Pate your valued customer.

Being the only Nissan dealer in town sure lowered the bar. This was my first experience with Graff…read moreNissan, I would say their "I don't care attitude" is their greatest virtue. I worked with Nick, who exudes "why are are you bothering me?". As there was a warranty issue due to Arlington Nissans error, Nick explained that I needed to figure that out or pay for the part out of pocket. This is a dealership warranty, FYI. He also refused to order the $400 part until I paid $1800 for parts and labor. There are many solutions to a problem like this,but this group is not what I would call problem solvers. I sorted out the warranty, got Nick to order the part and installed it, then they closed for the weekend. I appreciate a weekend off, but the entire sales team is not able/allowed to run a credit card to close a due bill on a saturday, as if this was a union shop. I suggested that after a 4 day delay of getting my car back that "I hope their quality of work is better than their quality of customer service", Nick just laughed as if either one could be worse. FYI, they don't use temporary mats and will track shop oil into your car. They did not reset the oil maintenance ticker. I have no proof they did any work besides their word. In summary, Graff Nissan service does not care, will not go the extra mile, might do their job at the minimum level and has no issue delaying getting your car back to you. Pathetic.

Scammers!! Paid 4200.00 for an engine over 4 weeks ago…read more Gives a delivery date.. then said truck down... that has been excuse last three weeks! Still no engine and blocking our calls!

Have been going to Scott's garage to have my vehicles fixed for over 25 years. Just out of…read morecuriosity I was looking over the reviews. Let me say that this guys knows how to fix cars, hands down. He is very honest and will tell you what he believes to be the problem. Always friendly and has gotten the job done for us dozens of times over the years. I'd hate to have to find another mechanic in the area.