What an extremely helpful and professional establishment. Would highly recommend. They have been…read moreextremely helpful when I couldn't make it across the state due to an unplanned bad radiator.

We needed a tow and Woods Marathon was right around the corner. Called them up and James was there…read morewithin 10 minutes. He is extremely friendly, professional, and accommodating! I highly recommend using their service!

Needed some work done at Auto Surgeon in Lansing and they were super straightforward. Quick…read moreturnaround, fair pricing, and zero runaround. Truck runs great now. Definitely my go to spot from now on.

I stopped in very pressed for time, and Ayden got my truck in very quickly to check the brakes…read more The torx head rotor bolt had come loose causing a grinding when stepping on the brakes. He snugged it up and had me on my way lickety split! To top it off he said, "we don't charge for inspections". I was blown away. Kim was as nice as could be too. Auto Surgeon will get my business in the future and be recommended to others. Yay, Team Auto Surgeon. THANK YOU! Barefield28

I found Ryan's Auto Care on Yelp and decided to give them a try. I'm usually cynical about auto…read morerepair places but was very pleased with the service I received. I mentioned a few issues I had in addition to the main problem - wipers quit working. They looked my car over and found the problems, providing me with details and what could be fixed now and what could wait. They provided me details, cost, etc. and kept me apprised of progress. Additionally, they provided me a loaner car. This was a godsend as I was going to daily radiation therapy for cancer. I was so pleased with their care, I also asked them to give me an oil change as I knew it would be needed soon. I feel the cost of the work was very fair and will have the continue with the other things we found and put on hold. Great business!

Two great experiences. Fair pricing, keep you updated on status with texts and phone calls. If…read moreyou are looking for a shop to fix your students car I highly recommend Ryan's Auto Care!

Short Review: When…read moreI someday move out of Lansing this will be one of the places I expect to have the hardest time replacing in a new city. Friendly staff, quality service and repair, phenomenal customer service, and rides to and from surrounding area if you need to leave your car for a bit. Long Review: I've been living in the greater Lansing area for a few years now, and have a somewhat older car (12 years/140,000+ miles at the time of this review). I've been to a number of auto mechanics throughout the area, and never really felt attached to any one of them until I started going to East Lansing Auto. East Lansing Auto used to be on Grand River Ave, just east of Hobby Lobby. This was particularly nice in terms of getting to campus - if you need to drop your car off they will give you a lift to and from MSU. They are now located just up Abbot/Chandler Rd, and still give rides to and from MSU. I can't speak for other destinations, but I would imagine that they also give rides to and from other places within reason. The staff are great, and you'll basically only ever run into one of two people working the front desk. They will learn your name and your car fairly quickly and make you feel right at home. They are always very upfront about diagnosis and repair, and put in effort to ensure you understand (if you want to) what's wrong with your car and what they're going to do to fix it. I've learned more about cars since I started going to East Lansing Auto than I ever thought I needed to. Prices are the price of auto repair. If you are headed to an auto mechanic there's probably something wrong with your car, and it's probably going to cost you a bit of money. They are no worse than any other mechanic in town, in my experience, and they also always give you options on different manufacturers' parts (when it is an option). East Lansing Auto is also the only auto mechanic I've ever been to that was willing to admit (and resolve) their own mistakes. A few summers ago I went in with an intermittent noise coming from under the hood. They diagnosed it as a problem with a part of the air conditioning system, and I had them replace it. A day or so later I received a call that the air conditioning system had been replaced but the noise hadn't stopped. I was a bit upset, but they reassured me that they would keep troubleshooting, and since the replacement of the A/C was a product of their misdiagnosis that it would be at no charge to me. The problem eventually turned out to be a broken flywheel in the transmission, which they fixed with no other problems. These days I even bring my car to East Lansing Auto for oil changes, which are actually cheaper than some of the 'oil change only' shops. They also give your car a good once over while in there and will alert you to anything that might be going wrong. If you're looking for a good mechanic in the Greater Lansing area, give them a try.

This is the only place I will ever take any of my cars and have referred many ! Owner and his…read morefamily are top notch , qualified and will always work with you .

For the past couple of years, I have had Redline Auto Service do some work on my 1999 VW EuroVan…read moreCamper as I used it and was getting ready to sell it. Scott and Nick were the greatest to work with - Scott knew everything about that vehicle and was able to make the necessary repairs at a reasonable price. They went above and beyond in their service to me. I highly recommend them to anyone with a "foreign" car, whatever the need.

Ask for ISACC! He's always helping with the best discounts and in guaranteed timing! He's always a…read morehuge help with my tire problems. He's also helped me out with tire pricing. I've went here before and was charged 165.40 out the door with a 15" tire I was in shock! But isacc helped me out with a $65 tire out the door 111.35 and saved me some bucks!

My son's car quit running at a stop and I had his car towed to Firestone. I told Garen that it is…read moreeither an electrical issue or alternator. They did a complete vehicle inspection plus which recommended about 1k worth of work. They did find very low oil so I paid for the inspection and oil change. Car quit running again later that day after they were closed and would not start. I called back the next day and asked Brandon if they could change the alternator and he said they absolutely could do that work. Brandon calls me back and said that they could have done a more detailed inspection (not offered to me) and that he spoke to Garen (his day off so I couldn't talk to him). I think that this meant they could have found the problem? Anyway I said regardless I would like them to replace the alternator and Brandon said there is something on the tech recommendation to take it to the dealer. So, instead of fixing my car, they would rather just charge me for an inspection and an oil change and a new set of tires (if I said yes).

I've been going to Doc's for about 10 years now, and they have been great. I recommend them to…read moreeveryone in the area!

My 2014 Yukon's Oil pump went out one night on the highway while traveling & had tow truck take to…read moreDoc's automotive. Found on yelp. 1st thing they did was a complete car inspection charging me $100. They then decided it was my oil sensor, but it wasn't, that was $200. They flushed the break system on my approval for $100 but only took the fluid from reservoir and replaced. When this place says flush, its just a reservoir fluid replacement; beware. The manager quoted $1999, I agreed but after he started said he needed another $225 for gaskets, he took $100 off. Overall, the Oil Pump work finally completed was done well thus far, but getting there was expensive and deceptive.

Having formerly been in the property management business I utilized H&H regularly to keep my lots…read moreclear. The best part is that if I called them with four or more cars to tow they would send every available truck out to ensure nobody could escape after spotting the truck hooking up the first car. The trick is to pass through the lot while discreetly writing down plate numbers and vehicle descriptions, then call Parking Enforcement from a stealth location, then time their ETA just right with that of the wreckers. If done correctly the cars are hoisted the second the ticket hits the windshield. To those that think this is underhanded, that is what you get for your own underhandedness of parking illegally.

Not in the habit of offering bad reviews unless it is absolutely warranted…read more I was involved in a car accident. After dealing with police, the other driver's, insurance, etc it became time to call a tow truck for my vehicle. When I contacted H&H I explained my situation that I had been involved in an accident and was in need of a tow. With an audible sigh, the female that answered the phone asked me where I was located. After telling her, she replied, "like I know where that is. What is the address?!" I explained again that I had been in an accident and I wasn't sure the address but was at a major name car dealer in the area on a main street. She again replied rudely, "I need to know where you are if you expect my help!" I in turn asked her if I was bothering her or if this wasn't the normal function of her job. She slowly stammered that she just needs to know where I am. I politely ended the call by telling her I would call another company. In short, do better! Most people aren't calling for a tow for fun, usually something unpleasant has occurred to result in needing that service. So to be treated inconsiderately and rudely is uncalled for.