Came into have a flat repaired. They were thorough and resolved the issue. The waiting room is…read moreclean and the employees are professional and nice.

Went in for an oil change and a new battery. 389$ later. My battery died while I was there so I…read morehad no choice to buy one. 252$ battery. Looked up the same battery at other places and it was $110 cheaper. I would not recommend this place and will be telling all I know not to go there.

Best case: inconsistent techs. Worst case: lazy and…read moreindifferent techs. After discovering the mess they made of my truck (leaving oil all over the hood), I got the added reward of discovering they didn't bother ensuring they cleaned up the oil they had apparently spilled all over my skid plate. I went back to make sure it wasn't an actual leak, no leak but no offer of a refund. Just a bogus claim that someone would be out to clean my driveway. Spoiler; no one called or came by so I'm out the cost of the oil change and paying someone to come power wash this stain off my driveway.

Daniel was very professional, thorough, and provided great service. Keeps the team in line and is…read morevery caring to each customer. Made a great experience.

Super nice workers and super fast service. Had my check engine light on and they cleared it and…read morefixed it in under 15 mins and then didn't even charge me. Would 100% recommend them for any issues you have.

CUSTOMER BEWARE unless you're getting a simple oil change or minor maintenance please look…read moreelsewhere. Manby the name of Colby is one of the managers that i mainly dealt with. The diagnostic process is a rip-off, made me buy new radiator and a bunch of other unnecessary parts totaling over $1000. all i was offered was a free oil change. Came to find out all i needed was a water pump seal for my coolant leak ($5 part). This process was a total nightmare several trips back and forth. I wouldn't wish this in my worst enemy. They'll bleed you dry for as much as they can for unnecessary labor hours and parts. i have proof and receipts. Id rather pay $200 elsewhere for a oil change before i ever bring my vehicle at this establishment again. $1000 down the drain

Oades in Lees Summit, Mo. is HIGHLY, HIGHLY recommended a zillion percent!…read more My little MINI died Monday 4/27/26 from a"Recall" & engine problems. Not only did they send someone to come & pick me & my service dog up. But they called "Jim's Big Tow" truck service to come get my MINI. Thank you Tyler you were such a God sent! Being a bit disabled it was so greatly appreciated beyond words! I will ALWAYS recommend & use Oades! Thank you all VERY MUCH! Julie R.

This is the best mechanic shop in KC! Very friendly staff and they do great honest work. I have an…read moreold truck that they have done a great job with keeping on the road and running great. Their pricing is way better than a dealership too. I would highly recommend these guys!

I went to Lee's Transmission on a recommendation from a friend after being to by another shop that…read moreI needed a new transmission at a cost of $3000. Well I was very pleased. The owner came out of the shop, listened to my problem & went for a drive with me in the car at no cost. Even though it didn't act up at the time, he surmised what the problem was & offered to fix it for $325. It got it in the shop 2 days later & it was back by the end of the day. I haven't a problem since. I'm very grateful for the service.

My car was given a clean bill of health in 2025 . I took it to them for a minor repair and the…read morewhole car started to fall apart . It was very convenient for them and their new financing . They ended up weaseling thousands out of us only for us to have to get a new car. This place needs to be shut down because it's not the same company it used to be and people are posting these stories right and left. Maybe it would be a great idea for us all to join a lawsuit together. They bragged about how much money they were bringing in. One of them physically was bragging about how much money they bring in now to one of my family members. Avoid this place with every fiber in you unless you want to get a new car and have a new car payment.

Work was completed quickly and reasonably priced. Although we asked for an oil change, they…read moresuggested waiting because it all looked good. I appreciate an honest mechanic!

Honest- fair- knowledgeable! nothing negative to say! this garage has worked on multiple vehicles…read morefor us.

AVOID THIS BUSINESS Made an appointment for known repairs…read more Showed up for appointment and was told they needed the car all day. They wanted to drive car around "to feel" the car. Of course, there's a charge for that "service." Instead, we asked for specific repairs and they charged for "taking a look" to confirm in addition to cost of repair. They also said they had to run codes, charged to run codes, then quoted a repair that had already been done. The communication from the "front office" to techs is ineffective resulting in wasted time and unnecessary repairs being made and quoted. If your car problem is not cookie cutter, they are not equipped or able to diagnose. Their service is mostly consuming time and charging for it.

I made an appt to have my brakes checked out. Took car in at 8:15am…read more At 12:15pm, I called to see what they had found, call went straight to voicemail. Around 12:30pm, I called back and was told that the technician had gone home sick at noon. My car was not looked at in the 4 hours except to complete an inspection, that I had asked for. I was told someone might be able to work on my car if I left it, but that they were fully booked for the next two days. I retrieved my car and took it elsewhere.

My daughter had her tire patched at a different business in Overland Park and by the time she got…read moreto lees summit it was flat again and the valve stem was broken. She was able to get off the hwy and roll into Firestone. They worked her right in, replaced the valve stem, inspected the new patch and got her safely on the road again! The kindness of the staff and concern for my daughters safety was comforting. they went above and beyond and have great customer service! Thank you!

Their communication is horrible and prices are even worse. Tried taking my car here for a very…read moresimple warranty related issue..never again.

My time was waisted this morning when I brought my vehicle in for an inspection. I had an…read moreappointment at 10am. I respected their time by arriving early. I sat in the lobby for over an hour while my vehicle sat in the parking lot. They disrespected my time by not honoring the scheduled time. I watched as walk-ins got there problems taken care of and left. Perhaps I should not have made an appointment? Or is it that because they don't make any money on inspections and there is no priority; even for a scheduled appointment? After an hour and 15 minutes, I requested my keys back and will seek my inspection elsewhere. My money is best spent elsewhere for tires or any other service as well. Somewhere that respects the time of their customers, no matter what service is being performed.

I was so impressed with my experience at Big O Tires! I had a nail in my tire and my wheel lock key…read morehad been misplaced (I believe by the Mercedes dealership since I didn't even know what it was). One of the guys working on it went to check to see if his wheel lock key would work and it did. He then wrote down what he used so o could order a replacement on Amazon. It was really above and beyond!

These guys are fantastic! They are very friendly. They are fair, reliable and honest. The only…read moredownside is their parking lot- it's a bit snug in there- but they make it work!

Highly recommended. Needed a pre buy inspection and they got right to it.professional service,…read moreprompt and responsive . Saved me a lot of headache and trouble. My new repair shop .