The location listed on YELP is its OLD location. The people who live there (mother and small…read morechildren) just said that "we don't run that anymore". Could be his Ex. They still answer the phone though at the number on YELP and seem to be acting as a tire place and claim to have a location, but they were closed when I called back to verify. This should get de-listed.

I called this business at 10:30 AM for two flat tires on my vehicle. They responded quickly and had…read moremy vehicle loaded on the truck and we were heading down the road by 11. Chad replaced both bad tires with new and had me back on the road by noon! I didn't have coverage to help pay for the tow, but my total was still less than I anticipated. Great service and great price! You won't be disappointed.

went in on November 1st of 2025 to replace my front tire. The younger gentleman at the front desk…read morewas so kind and helpful, very informative and respectful. they suggested me getting two new front tires, i agreed. i come back three hours later after they are ordered and delivered, they replace the two back tires. i drove home, noticed, and immediately called back. younger gentleman was very polite and said if i come in the next day it will all get fixed. they fixed the tires free of charge , though after putting tires on my back wheels my back passenger tire had a slow leak. took it back in two days later, the mechanic said it was a valve stem issue and the tech that worked on my car the last time was new and needed to be better trained. this visit was also free of charge. came back a third time about two weeks later for a slow leak on the same tire. tech took me back and showed me a cracked rim.( i had been filling the tire up to required PSI every time it was driven) i went up front and spoke to Rick, and stated that the back tires were never supposed to be touched, and this issue was not a thing prior to this visit. he told me this had nothing to do with them and they cant do anything for me. kept repeating it was not their fault/they had absolutely nothing to do with this issue. he told the mechanic to put fix a flat on the crack to fix the issue, and "assured" me the fix a flat would be free of charge. even when the mechanic said that will do nothing. a week later i had bought a new rim and came in and bought a used tire from them- was planning on having the tire+ rim put on by someone else. i told rick that i would not have them put the tire on and that i was just buying the tire, and he immediately changed his attitude towards me saying he "really wouldnt suggest doing that" and "you should just have us do the work". the other mechanic not related to MCT said he did not feel comfortable putting this tire on in good conscience because of the tire being cracked all along the outside, very deep. real disappointed; had gone to MCT once about two years ago and had an awesome experience. this time it was the exact opposite. not to mention Ricks "humor" to specifically females is very uncomfortable. its either commenting on looks/appearance, or completely belittling until a man is standing behind you. super weird and uncomfortable!

Rick and the Fix-it Team are the best at customer service and stopping to take care of your…read moreimmediate needs! They have experienced technicians who have been there and done that! I take all three of my vehicles to the Madison County Tire and they get it done right! I would rather get a great deal with Rick and his Fix-it Team than hope for a good deal with a big box car-dealership repair facility. Visit them and your "On the Road Again!"

UPDATE: Had another blowout with one of my commercial trucks. This location advertises 24 hour…read moreemergency roadside assistance, but it is not! No one will answer the phone. I drove to the building, almost 15 miles going around 20 miles per our (outside dually tire blown) only to find no one there. Had an outer dually tire blow on a box truck, with a load, on the way to the customers address. Luckily, this occurred near the London exit with a tire shop almost directly off the exit. Got a good condition tire, that was somewhat okay priced and was back on the road within 30 minutes.

I had a driver who needed a wheel seal, TA was charging $3000! So, I sent him to this place and it…read moreonly took them one hour and a half or so to do the job and for less than half the price.

Amazing. Been around centuries! Honest friendly reasonable prices. Warranties honored.read more

I trust this shop. Jeff is an honest sincere guy who will take good care of you and and your car…read moreand his technician is great.

It is hard to find a great mechanic and one that is trust worthy. Kortney the manager/owner…read morefollowes up immediately after all services and then continues to as typical vehicle maintenance are upcoming for both of my vehicles. I felt the price was fair for the service. I received a very detailed report with photos and documentation of itemized needed items and things that I were good. I will continue to seek my maintenance needs from this business. Highly recommend!! They also give you a car fax report for life of the car free! I also get checks in the mail for money off any services.

They are so wonderful! Always so friendly and willing to help, I can't appreciate all that they do,…read moreit's a very pleasant experience especially when having to deal with the increased stress of car repairs, thank you for all that you guys do!