I've dealt with this store for a few years. The service is always good, although there may be a wait to check in. Pricing is fair. I ordered 4 new tires online and set an appointment for a few days out. I arrived and was in and out in under 30 minutes! Service after the sale is Great. Inflation, balance, rotation is all gladly performed for free and without an appointment. Yes, I recommend this store. read more

Outstanding service. Good people. I came in with a tire issue and other concerns. They looked over my 2006 Honda, fixed the tire and advised me as to how to proceed with further repairs. Ill be back. Honest and fair. read more

Scam caught and loyal long time customer lost! I scheduled an appointment online for 1 pm and when I arrived, the clerk took my information we discussed the reason for my appointment and they began the up sell on wiper blade inspection. After scanning my tires for tread life he proceeds to tell me that one of my tires, not the one I came in for service, was at a 2 tread life and the rest were at 7. He proceeded to say he could replace the tire for $150.00, not even the same tire on my vehicle. When we shifted back to the reason for my appointment, a slow leak in the front tire, opposite side of the worn out tire, they told me that they couldn't get to my vehicle in for a tire inspection until 5pm. Even though I had an appointment and there were 26 min service times on the screen, and the bays were half empty. When I said I had an appointment they told me that there were customers in front of me and that I could leave the car or comeback. I left and drove to my dealership without an appointment and was able to be seen while I waited. The tire that had a slow leak had damage and needed to be replaced, but the opposite side tire was at a 9 and was fine. The remaining tires were at a 7, this makes more sense since they were all the same age and one was replaced about a year earlier for damage. Long story short, poor custom service and cheap sales tactics to up sell customers will always cost you more in the long run. I was a loyal Discount Tire customer for years no matter where in the country I lived, and now I will never use them again. To add to the insult, the dealership tire is $30 dollars less than Discount Tire. I give you one star because I can't give you a zero star. ------UPDATE------Customer Service reached out about the 4 hour gap between my appointment and when they could service my vehicle, looking for more information, the link they sent, doesn't work, sounds about right..... ..... ... I also forgot to mention earlier when I called to cancel my appointment at approx 1:30pm, while at the dealership, the person answering the phone was confused why I was told it would take so long.... Fast forward to 4 pm approximately I received a call from store saying they could now take my vehicle....... By the way... not one question from customer service inquiring about their diagnosis of a 2 tread life on a 9 tread life tire with no issue....... Buyer beware!! read more

I came here because I had a leak in my tire and I was assured by Kendre and Thurman and they were both very helpful and made sure I was safe. Kendre worked with me on trying to get the best deal for a new tires and was very pleased with the service I got. I felt like I got a very valued deal. The wait time was an hour longer than they said and the waiting room was very cold and could use a clean/update. But overall I was happy with the service they provided. read more

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I had such a great experience - they were all so helpful! Special thank you to Ella, she was so knowledgeable in answering questions and so patient and kind! Thank you! read more

I retired from auto service business after 30 years managing main line major service dealer challenges, Toyota, Porsche, Audi, Volvo, Ford/Lincoln, Vw. Had own shop after that. Even Gray Market : Ferrari,BMW, Lambogini, etc. to my surprise! This is a First Class Service Crew! Amazing response time. In it to win it. They try hard! They deserve A great review. Tire Rack definitely good Combination . Try them out . Wm Sauer read more

They're the absolute best tire shop! You can get your tire fixed without even making an appointment. And guess what? They even offer a free flat tire repair. Plus, they have a huge selection of tires to choose from. read more

Discount Tire - Tires Near Me - Dublin, Ohio

I purchased my tires in February and immediately noticed a loud noise when driving. After returning several times and they had realized my car several times the man told me that I had just purchased all weather tires and they were all noisy. After an agonizing few weeks I discovered that my wheel bearings were at fault. This week I went to have a tire checked because it had a slow leak. The lady at the desk told me it had a nail in it and that the tire needed to be replaced. $306 later it arrived the following day and she said that they didn't have any available appointments so I had to wait 2 hours for them to install it. After digit 3 hours I noticed my car parked in a different spot. It was fixed but no one let me know. Very poor customer service read more

I didn't realize that Discount Tire had acquired Tire Rack and I was a bit dubious, as we consumers so often get she short end as mergers often mean service. I usually use TireRack to buy and have tires shipped to one of their recommended shops. I used to do track days with one of their guys and they're real car people. I decided to give Discount Tire a try and had some snow tires switched out and balanced at this location and they were nothing but timely and professional. Prices were good, the shop was very clean, equipment looks up to date and importantly the tires were balanced very well and torqued properly. I tangentially saw the manager take time, while very busy, to get one of his techs help who was obviously having a difficult family or personal issue. He cared, which is great to see. The front desk writer took the time to sort out getting the notorious difficult Cayenne TPWS, tire pressure warning sensors, to sync with the different rims/tires. He even took out his phone and watched a youtube video on how to get around Porsches grumpy german ecu's. Recommended. read more

These guys are the absolute best. I brought my car in for them to just do a tire inspection for a front passengers side tire that was losing 10psi a week; sick of refilling to 32psi every week.. Asst Manager Bill found a small nail embedded in the tread I hadn't seen so he repaired it and gave me a guarantee the tire was good to go from then on. I get my wallet out to pay and Bill tells me to put it away, the amount of time and materials used were minimal and my money was no good this time. I say are you sure? He says yeah we're good, Merry Christmas. I had (2) large Donato's pizzas delivered to their store the next day for lunch and it was money very well spent. This is THE only place I'll ever let re-shoe any of my cars. Great products, fair pricing, and Old School friendly honest customer service. read more

Dropped off car in the late afternoon for a tire change, after getting a response that new wheels arrived week and a half after leaving behind old tires. They mentioned that they will have it done by 8pm and will let us know via text when done. Haven't gotten any notification past 8:15pm. (They close at 9pm) Called multiple times, just to make sure that they were being worked on. Nothing. Went in the next morning, missing couple hours of work, said they did text us the night before, which was an outright LIE. Showed them the text message history between them on the spot. Overall a slow and unresponsive experience. Would not recommend the location. read more

We took our car to the Chevy dealership as it had a tire with a slow leak. $36 later, the tire still leaked, almost as if they had done nothing to fix it. I decided to take it to Discount Tire today. After a short wait, my tire was fixed. It was free...Not because I bought tires here in the past (I have), or because I had other planned purchases (I didn't) - "It is just a service we provide." Discount Tire has great pricing and are very customer focused. I'm extremely happy with this visit and can see myself becoming a life long customer. read more

Discount Tire was highly recommended to me by a couple of people, but it was different locations. So after my experience at this Sawmill Rd location, they must just be an excellent company all around. But I can attest that this particular location has some really amazing people working there. They were kind, and determined to help me be safer on the road. Their efforts were impressive and much appreciated! They may not have been able to repair my tire issue that day, but their efforts to do so speaks volumes about not only the character of these young men, but it makes me feel like this is a decent company to work for! I seem to have misplaced their cards and my notes, but I believe the names of the two young men who helped me were the manager Joseph and assistant manager Dylan! Thank you guys! You are appreciated! Great customer service is not forgotten, and I will remain a loyal customer! read more

I bought 4 tires with road hazard a few months ago. The tire hazard has paid off as there seems to be more debris on the interstates now. Jayna took great care of me on our visit today, replacing a tire at no charge that had a large screw in it. Very friendly service and quick. Out the door in under 45 minutes. Thanks, I will be back. J Brooks read more

My audio system stopped working after bringing my fully modded car here. Since they touched it last, it's automatically their fault. So f** you whoever touched my car. Good tire install tho. read more

I've been a customer here for years and with several vehicles. Yesterday we had to bring in our newest car because of a bad tire sensor. We made an appointment online, showed up a bit early, and they got us in quickly. They text you when you're car is ready, which is a really convenient system. Prices are fair, service is friendly without any hard selling or weird sales tactics - just great work and friendly people. read more

I am from New England and I have not previously been a customer of Discount Tire. I flew in today to visit family about 100 miles NW of Columbus and picked up a rental car at the airport. By the time I had traveled 15 miles I had picked up a nail in a tire. I called three local auto/ tire repair shops and it wasn't looking good in my search for help until I called Discount Tire on Sawmill Rd. Despite not being a customer, the counter tech , Kelly, who answered the phone was very friendly and said "no problem " and that they would take care of it. To my complete surprise they didn't charge me a dime. In this day and age, I am completely astounded. If that is how they treated an out of Towner in a rental car, I think you can expect to be treated well when you trust them with your business. read more

I bought tires at Discount Tire for several vehicles including the MB GLE I have now. They closed my store at Mill Run and I was forced to go to Sawmill Road store for service. At Mill Run service was great and on time. At Sawmill Rd service is poor and never read. Today I had an appointment for 915am. Checked in around 905am. After checking in I was informed they would get to my vehicle at 10am. For a simple balance and rotation that was unacceptable. With a 915 appointment I should be out the door by 10am. I declined their bad service and left. I will not be buying any tires at Discount Tire in the future. I've attached the photo as proof of my appointment. read more

Discount Tire - Tires Near Me - Dublin, Ohio

Great customer service everyone is so nice to talk. They also do better job than the dealer

I unfortunately had to come in minutes before they closed. Alan was more than happy to help me out and took a look at my flat tire. Will happily recommend them for anyone! read more

You should not charge your customers to transport tires that you commonly already have in-house. It makes the customer seem simply "unlucky" - its by pure chance that we come in and you don't have a set of common tires in-house. This company charges you $25 to move the tires to the store you're at. That's like going to a restaurant and paying an extra fee because their Pepsi ran out of stock. Sorry, sir. If you had come on a different day when we typically have that Pepsi, we wouldn't bill you for it. An employee tried to make the argument "we don't know when we'll need to use that tire again..." Yeah, well, I don't when I'll need to shop at Discount Tire again. Also, these guys sell all sorts of tires and push you to buy more expensive ones than you need. If I say I'm fine with a 50,000 mile range tire, stop quoting me the total cost for the 70,000 mile ones you wish you'd sell. Do you even make commission? Lastly... if the phone is ringing and you have a room full of people waiting in line, and you have more than one person able to work a register, put one person on phone calls and have the other person handle the in-store customers. We just drove to your business. Stop giving priority to the telephone. By the way, I just made an appointment with a competitor called tirediscounters... they don't have the tires in need in-house, but they also don't charge to re-stock them. makes more sense. i give Discount Tire two stars instead of one (or zero) because they have done good work on my cars in the past... when i was more lucky. read more

Discount Tire - Tires Near Me - Dublin, Ohio

I had a flat tire that I needed to get fixed quickly. I called around for best prices and Discount Tire beat the others by a mile. I don't get off work til 5, and they close at 6, but they were able to get me in and get me fixed up! Fast, efficient and staff was very helpful! read more

Went to Discount Tire on Sawmill Rd to have the tire pressure monitors(TPM) checked due to my ck tire air pressure light could not be reset to go off. I had taken my car to the dealer and they said the TPMs were working and to have light turned off would take going through all the wiring and would be costly, thus I declined and would learn to live w it. Did so for a while, but it was bothering me so I went to the Sawmill Discount Tire to get their evaluation. I was greeted pleasantly and promptly. Out to car, and tested all TPMs which were in working condition. Without hesitation employee took cable and plugged into car connected w tester and 'reset' the unit. Immediately the light went out and I was pleasantly surprised. There was NO CHARGE for this which in actuality only took a few minutes, but it took knowledge, time and concern to remedy the problem. I was very impressed and would recommend this establishment. The employee who assisted me was Drew and I congratulate you on your customer service. Keep up the good work and commitment to good customer service. THANK YOU read more

Great experience! They were so nice and knowledgeable. They fixed my tire and worked around my schedule. Amazing staff!

They helped me with a nail causing a slow leak in my tire. It was surprisingly free of cost. Thank you so much!

Husband made an appointment to have tires replaced and to have tires aligned. Upon arriving was informed, "Our alignment guy isn't here today, so we can change your tires today, you can drive around on them for a few days out of alignment and then bring it back in so we can finish the job." SMFH Your team should not be making appointments for cars to receive new tires and alignment if the alignment guy cannot be depended upon and apparently having more than one person to do the job is "unheard of". FAIL ARMY read more

I went to this location and the service was beyond exceptional. They come out to greet you while you're just getting out of your car, escort you inside, walk you through the process, just simply amazing. My sales representative was Mr. Jim and I couldn't be any more pleased. When the phone was ringing, he was the only one inside, he asked for permission from me to answer the phone, then when he did, he told the party on the other line that he was with a customer (me) and he'd be right with them. I mean, who does that anymore? Other companies need to follow discount tire customer service training program. There is a reason you think discount tire whenever you think "tires". I'm simply wowed, well done discount tire! read more

Discount Tire - Tires Near Me - Dublin, Ohio

Love that they do air checks for us. Always so nice and helpful. Whenever I need tires, I go here because of how they treat me when I don't! read more

Not even a "1". Do not support this racist establishment!!!! I have visited the free tire check on multiple occasions and consistently get ignored while White customers pull up for instant service right before or after I leave without anyone even acknowledging my presence. Sad and irritating....both descriptions are understatements. read more

On January 31, 2023 approx 3:15 pm I came into store after tire light came on. This is not the store I usually come to. The tech at air station said I had a flat and I needed to park and go in. I did inside I gave my phone number and asked how long would if be and was told be prepared to wait or leave my car overnight. Since this wasn't my usual DT store I didn't want to leave car in this area and asked if they could just put the spare on for me so I could go to my usual customer friendly DT store. I got a one word answer "no". I went to parking lot (19 degrees) and got my spare and jack out to change tire myself. I couldn't loosen the lug nuts so I asked if they could loosen them "no" was my answer. I called someone to come help me loosen and change tire in the parking lot while they watched. I have done business with the DT store on Hilliard Rome Rd for 15+ years and have never been treated with such disregard. I am now checking out other tire dealers in my area where I will take my business. read more

They were all friendly enough., Answered questions I had . What really helped me out having a disabled wife at home was the free Uber they provided to pick me up at dealership and deliver me home , and then to pick me up at home and take me back to get my car . That really helped a lot . Tires look good . Not sure if they put a tag on window on when to rotate tires the first time since new ones were put on Scott S. read more

Been using them for 10+ years 5 cars and 2 trucks and they have always been consistent and reliable. Always ready to help. Never a glitch. Nice work guys. read more

I've been giving Discount Tire my business since the first year I started driving. I've been cursed, when it comes to car and tire preservation. The cost of DT tires is very affordable. Off course not top notch slabs of rubber, but durable, decently priced rubber rounds to buy. This was my first time at this DT location. I was mentally preparing myself for a large crowd of customers, with several cars in line before me to get fixed, when I arrived here. To my surprise there was only one other customer seated inside, and my car was third in line for a change-up. I only had to wait about 45 minutes, and to me, this is quite efficient. I was greeted when I walked in. The gentleman who handled my situation was polite an pleasant. Low oldies music was playing in the front. And the seats are comfy, should u have to wait around for the repair. read more

Discount Tire - Inside - Tires Near Me - Dublin, Ohio

They tried to heavily overcharge me for tires. I walked in with a small tire leak in one of my tires. They tried to up-sell me to get 4 new tires without an alignment and charge me more than I could imagine ever spending on tires. I went somewhere else and they said my tires were perfectly fine and only about half way through their life-cycle, they fixed my leak and I was on my way. This place tried to bamboozle me. No thanks. read more

Rick at the sawmill Rd location went above and beyond to make sure the installation of my tires went very smoothly. The store is amazing and I would definitely recommend this store location. Ask for Rick... You can't go wrong. read more

I've been using discount tire for last 10 years or so and they've been always fair and provide services at lower prices than the competitors with no hassle and impeccable job. They don't try to bait and switch or add extra stuff that's not needed which I can't say for their rival who tried to trick me. I've been always impressed with their service and look to use them for years to come. Thanks Discount Tires! read more

I bought 4 new tires for my BMW here. I bought 4 Michellins to get a rebate and when I submitted my rebate I was told my purchase was outside of the rebate period even though they had been purchased within the correct time frame. Called Discount Tire and Desmond personally called the rebate center and had them correct it on their end to ensure I got my rebate. Stellar customer service!! Thank you Desmond read more

Very poor communication!! Was told they had to order my tire and would have it completed the next day. When it was getting late the next day and I didn't hear from them I called to find out what had happened. Another guy looked up my information, he told me the tire wasn't expected until 4 more days. Then another guy stated that there was an issue with the Po that was the delay. Will never know the truth as I picked up my truck and took it somewhere else. read more

So my car is in the shop, after an accident-- not my fault. My Enterprise rental car came with a bonus nail in the rear driver side tire. It's 5:30 pm, night before a holiday and my husband calls all three places Enterprise suggested we could go. Everyone was either too busy or NI-- except these guys. Happy and UpBeat they said-- come on in. They greeted me warmly, gave me a wait time and I settled in. Feeling pretty grumpy. It had not been a great day overall and this was the "nail in the coffin, I mean tire..." Then the guys in the service bay-- break into song, singing with the radio-- with so much gusto and enthusiasm. They are an hour to and hour behind, staying late on a the eve of a holiday-- and they are laughing and singing. How could I NOT turn my mood around. They plugged the tire-- sent me on my way. Less than an hour! My husband decreed we will be going back, when our cars need tires! A warm smile and a happy attitude really is the best advertising. read more

I had one of the nicest associate name Jason who helped me today . He kindly left an message on my phone in regards to an tire that I ordered . Letting ne know it came in . And when arrive he helped me get everything set up . He is very knowledgeable . And the work they perform here is very efficient . I would definitely recommend others to come here read more