These guys are pretty awesome, it's a full service gas station if you're looking for a fill up,…read moreother than that they do minor repairs on vehicles, and i stress the word minor, don't expect these guys to do a full engine overhaul on your vehicle in their 2 garage door repair shop, it's just not going to happen. I went to them for all minor fixes all 4 years that I was in college, and haven't had a complaint yet. They're great for your inspections, oil changes, and other quick fixes. They always got to my car in a timely manner and are willing to go out of their way to help customers!!!

Have taken vehicles here many times. They have even fixed things that I did not know were wrong…read more If they can help you - typically they do. They are not as good as a big professional shop with lots of computers - but they have lots of know how and car savvy. Have used them as an oil change a number of times. Have had a variety of problems fixed for very cheap here as well.

Had my brakes replaced and two weeks later I noticed I'm missing a lug stem and nut and when I…read morebrake it seems my back end is swaying. So I take it to a local mechanic who shows me that the lug was clearly cut off and the swaying I was experiencing was due to my back wheels were both loose and ready to fall off. When I brought this to the attention of an employee at Monroe, they're excuse was my lug nuts must be old or it was over torqued and broke off but if I wanted it fixed I'd have to pay for it. Not happy that they won't correct their mistakes. I keep hearing bad experiences about them but didn't want to believe until it happened to me. I'm a believer now.

Everyone that goes in. There is always something wrong with everyone's car. "I've got to show you…read moresomething." Place is a joke, first and last time.

I took my car for the first time to City Radiator Auto Centre and I am glad I did. I was welcomed…read morewith a broad smile. They really care for their customers as I found them to be very customer centric and human. They are really good in what they do. I had taken my car to many different places and no one could fix the problem, but City Radiator found the root cause of the issue and fixed it for me. They are very transparent and honest. I recommend them.

From the owner: Come in or call for an appointment before an oil leak becomes a serious engine problem. The…read morelicensed auto mechanics at City Radiator Auto Centre are ready to keep your car, truck or SUV in safe running condition or repair any problem that keeps you off the road. Serving Cornwall, Alexandria and Morrisburg since 1971, City Radiator Auto Centre is more than a radiator shop.

Pauline and Mike went above and beyond to help me get issue with tires resolved . Amazing customer…read moreservice . The best place to go for servicing in Cornwall.

The customer service is great here and the prices are very reasonable. They are also one of the…read morefew places that sell used tires.

Justin and his crew took care of me. Passing through the area i discovered my tire blew. After…read morecalling every tire place in the area, I called Potsdam Tire where Justin, manager who said just come in gene and we'll get ya sorted out. Do yourself a favor and give Justin a raise! I can't thank him enough! Thanks Justin. Gene Bowen

One star is about 5 stars too many for this place…read more I should have listened to my instincts when I first arrived here. The guy at the counter (store manager Mike Kearing) printed off my work order and told me to take it out into the shop (watch my step) and give it to the shop manager. Normally shops do not allow customers into the service area. Apparently the guy at the counter is too lazy to bring the work order into the shop. So I bring out the work order. The guy out there says "white letters in or out". I said out. He said "your husband must clean your tires". Really? Should that be any concern of his who cleans my tires? Over $87 to change 2 tires when the site I bought the tires from quotes $58 for them to do the job. The store manager (or owner, not sure which-the guy at the counter) claimed it took well over an hour to change tires that size (315/75R16), claimed they were a real pain (how would he know when he can't even get out of his chair to deliver a work order). Funny thing, just one week ago I had 2 rear tires plus my spare(so 3 tires) of the same size changed at Laplante tire in massena and it didn't even take 1/2 hour. Store manager couldn't find my keys when I left.....he had one of the young mechanics take me into the shop to find my keys". The 2 young mechanics (one of them was kind enough to tell me his positive experience with tires just like I bought) looked in the shop-no keys. They went back out and found my keys right on the store manager's desk right by his keyboard where he was sitting and couldn't find them. This place is a sad joke. So I was mad enough about just getting totally ripped off by this skeevy place, but it gets better. On the way home, my truck seemed to pop out of gear (it's an automatic) and every gear including reverse now acts like neutral. I had to get towed the rest of the way. My truck has never had transmission problems so it is quite the coincidence this happened before I even made it home from this sketchy garage. I'm assuming they knocked a wire or sensor loose, but who knows. So I have a truck sitting in my yard with new tires but now it won't go anywhere. I also have a much larger credit card charge than I should have had. STEER CLEAR OF POTSDAM TIRE! This place is creepy and a complete rip off. Update-I noticed yesterday this place also trashed one of my tires that would have been a perfectly good spare. What kind of "tire shop" can't break down a tire without trashing the bead? This place should be out of business.

These guys are BUSY as it's winter tire change season with a huge first come no appointment line up…read morebut THEY ARE A WELL OILED MACHINE. Fast, professional, quality, honest, and well worth the value.

I get my service work at the dealer, which I really like. But they are booking service…read moreappointments (even for oil changes) into June (it's now April 10th) and I was at the recommended 16K km oil change interval. I have read too many horror stories about oil change shops forgetting to tighten the drain nuts, etc., but the positive reviews for GCOC gave me confidence. The reviews proved to be accurate. Friendly, efficient, thorough service....and very quick. Also the cost was reasonable. I'll be back.

Called for an appointment to diagnose a problem with my car. They got me in immediately and fixed…read moreit that day. Excellent service.

I drove up from MD last night and had a nail in my front tire. I brought it to Monroe today and…read morethey got us in quickly for the repair. Very reasonable price for the repair and great customer service. I would highly recommend them.

WARNING DO NOT DO BUSINESS WITH "Laplante Tire" THEY ARE UNPROFESSIONAL AND LEFT ME STRANDED!!!…read more They told me to bring them my vehicle for a tire change because the wheel was stuck and needed a new tire, but instead of fixing my tire they broke a lug nut and made me get a tow truck home AT MY EXPENSE!!!

Had tires mounted and balanced. When I got home I noticed they put the wheel weights on the outside…read more(they were the sticky kind that go inside the wheel before). Got rude response and one of the guys was acting really hostile about it when I went down to have them swapped over. Do not go to these people. Very unprofessional.