I recently had a great experience with Discount Tire and wanted to recognize the outstanding…read moreservice I received. I called my son Michael W. Who works at Discount Tires and they went above and beyond to help me. They allow Michael take a long break and drive from Monument to Colorado Springs to change my tire, then drove my VW Atlas back to the shop to make sure everything was properly replaced and taken care of. Not only was the service fast and professional, but the team also helped me get a great set of tires at a very reasonable price. Even as his parent, I was genuinely impressed by Michael's work ethic, professionalism, and willingness to help. Discount Tire made a stressful situation much easier, and I truly appreciate the excellent customer service.

Went in for a good sale on a specific tire. The sale was over. An associate named Ryan came out to…read moremy truck when I was leaving and gave me an incredible deal on a similar tire. In and out very quickly Thanks Ryan

3 minutes to close, giant snow storm, my snow chains won't fit…read more These guys gladly opened their bay, fixed me up and would not take a tip from me. Who does that? You guys are the best and I truly appreciate your service

I picked up a nail in my tire-of course I noticed it and the flat on a Saturday morning. I called…read moreLes Schwab and asked if they had time to fix it and they said yes, bring it right in. The repair was done within an hour and to my surprise; when I asked how much, they said it was free. You don't hear the word free very often so for their kindness, they will get my business moving forward. Thank you Brian, Leslie and everyone there!

Overall: 6/10 Quality of work: 8/10…read moreService: 4/10 Value: 8/10 So this was a bit of a tricky situation. I ordered and paid for $1700 in new winter tires. I came in to have them installed and the employee at the front (Zack) was having what I can only explain as a not so good day and that translated into a horrible, non-existent customer service experience. In short, it resulted in me leaving after two hours and my car never being pulled into the shop. I left beyond frustrated. Having said this, the experience was slightly salvaged by the store manager (Michael) calling me to apologize and to come up with a plan to remedy the situation. He reserved a spot for me the following day at 7:30am to get me in and out with my new tires which he did. Honestly, I'm being generous with the rating here due to Michael's save but still, the experience overall still leaves a bad taste in my mouth. Would I recommend this place? Perhaps, but make sure Michael is there to take care of you.

I have bought many tires from this location. They advertise if you buy from them they will fix the…read moretires you buy from them free of charge. I took my Lexus to them to fix a slow leak possibly a nail in the tire. They refused to fix it stating not enough tread when there was plenty of tread on the tire. I will never buy any of their high priced tires again as they do not stand behind their product.

Do not trust these mechanics. This past November, I was having issues with myout of state 04 ford…read moref150 5.4l that was experiencing issues. I looked into it myself and told them I suspected the VVT solenoid. Five hours later, I go to call and they tried quoting me engine work and 500 dollars plus to even look at my engine to verify and then he was trying to sell me a new engine. Claimed "it was looked at by four master technicians " Apparently their "master technicians " are less qualified to diagnose than a me, a regular bystander because as soon as I changed out the solenoid...it not only drove. But it drove 2,580 miles to California and then to Seattle. It not only drove 2,580 miles, but it did so towing almost a 4,000 lb trailer. DO NOT GIVE THESE GUYS YOUR BUSINESS! I was an inch from giving up my dream of moving to the PNW because this money hungry auto repair would've caused me to sell my set up since I didn't have alot of money!

We took our Ram 1500 truck here for routine maintenance and oil change. We had over $3000 worth of…read morework done and within a day our truck engine seized and had a catastrophic failure leaving us stranded on the side of the road. We were put in a position to pay over $15k for a new engine which we deemed not to do furthermore forcing us into purchasing a new vehicle. We requested a full refund on the work that had been done and were denied that request. We were offered 3 free oil changes which we politely declined as this is not an appropriate alternative to losing a truck that had low mileage on it. We will never have our cars serviced here again and have shared this information with all of our family and friends.

Very straightforward, I called in on a Tuesday & mentioned I needed a brake flush, a new boot on…read morethe car & potentially an alignment. The gentlemen in short got me setup two days later in & out and for half the cost of Honda, Too easy.

I continue taking my 2004 F-150 to MAC, due to the fact that they are always honest with me…read moreregarding what needs to be done and what doesn't. I asked them to let me know what the status of my brakes were and unlike other places, e.g., Les Schwab was quoting me $1,200, Bobby indicated that I will just need my back brakes done within a couple of months and that the cost would be a fraction of what I had been quoted. I have been taking my truck to MAC since I moved here in 2018 and I would highly recommend them

Great service and they were transparent with what needed to happen which I appreciated. And they…read morefit me in the same day to switch out my winter tires to my all season tires

Used this tire center many times! Honest business that you honestly can't say these days. Mark was…read morevery honest telling me my tire suggestions. When I have rotated there, they give great advice and I trust them! Period. Highly recommend

Had a great experience with Cody about 3 or 4 years ago, so when a family member needed engine work…read moreI foolishly recommended this place. My how they've changed. No Cody, and current guy (Nick) is a real charmer let me tell you. Took a few days to get an estimate (not unusual), then sat another week waiting to be worked on. Then they called to say their tech didn't have time for such a big job (replace water pump) and could we please come pick up the vehicle (yup, the one with a broken water pump that couldn't be driven). Nick, who has an abrasive and very defensive personality, said it was "beyond his control"(?) As if an earthquake or plague of locusts had prevented him from completing the job he had quoted almost a week earlier. My new recommendation is to stay clear of this place...

Was having trouble with the battery in one of my vehicles. It wouldn't hold a charge so I had to…read morekeep jumping it. Drove into the station and was immediately assisted by both mechanics on duty. Their attitude was polite and professional and they were able to help me right away despite the fact that I didn't have an appointment. It's good to have a neighborhood mechanic that can help with problems like these that will inevitably pop up from time to time.

I went to Christian Brothers in Monument, this past Saturday. I must say... I had phenomenal…read moreservice. They treat each client with much respect and personally take the time to connect with you and they didn't try to sell extra services. They even offered me a refreshment and offered to make me a cup of coffee (it was mid morning). My vehicle was finished in a surprisingly quick amount of time... I barely felt like I had to wait, but even if I did... the waiting area was cozy and comfortable. I felt like I was treated with respect and kindness... even though my vehicle has been neglected due to unforeseen circumstances ... and I was pretty embarrassed about that, however; they didn't bat an eye about it in fact; they made sure my vehicle was safe to drive for me and my "littles". I would definitely go back to this place, and I recommend them to others.

This car shop never did the repairs they said they did. I was a struggling single mom and it left…read moreme without a vehicle for awhile. These people are anything but Christian.

Asked them to repair my 2017 Pacifica. The part they changed had nothing to do with the fault code…read moreand didn't fix it. I ended up repairing it myself. It needed a new camshaft and rockers arms on one cylinder head. Runs great now. No fault codes. They refused to partially refund the repair they did nothing. Variable valve lift and variable valve timing (cam phaser) are completely unrelated mechanical systems. It never had a cam phase fault, but that's the part they replaced. They lost a customer for life.

Overpriced and Off-Base at Brakes Plus -- Monument Auto Clinic Saved the Day…read more I took my vehicle to Brakes Plus for a rear brake evaluation and was quoted a sky-high price for repairs that didn't add up. The diagnosis felt rushed and exaggerated, and the cost? Let's just say it was closer to a luxury dinner than a brake job. Thankfully, I trusted my gut and got a second opinion from Monument Auto Clinic, where Bob and his team were everything Brakes Plus wasn't--honest, thorough, and fair. They did the actual needed repairs for less than the cost of a meal for two, and explained everything clearly without the pressure or upselling. If you're in the Black Forest or Monument area, skip the chain and go local. Bob and the crew at Monument Auto Clinic are good folks who treat you like a neighbor, not a number.

Took my 97 Jeep TJ in for underbody suspension work. Back story, this Jeep was owned by Bach…read moreCrawlers previously, and I bought it from the guy who got it from them. There was pretty significant rusting underneath on the drivetrain/frame, which I knew going in. The reason for my poor review has to do with a few things. 1: You never know who you're going to talk to when contacting them (Austin, Misty, or Pete). We dealt with Austin initially, who was friendly and "sold" us on using their services. His initial assessment was that we'd be getting new driveshaft, 2 inch lift, and ball joints to square up some of the rust issues. Originally was told it would be "2-3 days" for completion. After about a week, he "went out of town, and his mother (Misty) told him to stop contacting us. 2:After about a week in the shop, and a few unsuccessful attempts at getting straight answers from them, I was told we'd need to have the rusted knuckles "cut off". Ok, no big deal, I know they were in bad shape. Fast forward a while and I finally picked up my TJ in worse driving shape than it was when I brought it in (took an entire calendar month). Suspension felt loose, noticed knocking sounds, death wobble, etc. 3: Misty, who I guess runs the front of the office, is simply defensive and accusatory when being questioned about their work, promises, etc. Avoid dealing with her if you can. 4: As some other reviews have mentioned, Pete is a friendly guy to talk to, which seems to be the sole reason that place is still in business. 5: After immediately taking my Jeep to an actual professional 4x4 shop in Parker, they were astonished that it had just gotten serviced and commented on several loose suspension components (still under the BC "100 mile retorque" blanket they like to hide behind). Bach crawlers installed the new springs on rusted out and broken perches, which allowed the springs to just move around and not seat properly. The shop in Parker is having to weld new perches on (obviously) for what is a glaring safety and functionality issue. Why couldn't this have been addressed at Bach Crawlers, rather than telling me I'd eventually need all new axles? I spent over $3k with this shop and feel like it made my Jeep worse. They did install new brake rotors/calipers which I will say are much better than before. Their MO, under the guise of saving you money (my guess), is to throw used, old parts on your car to fix whatever issue is present. They overcharge for new parts pretty significantly, and they give excuse after excuse (when you can get ahold of them) as to why their work isn't done yet. Others may have had good experiences with them, but I left feeling completely ripped off and that I had wasted a month out of my life in aggravation. I would go literally anywhere else for Jeep/4x4 service after my experience with them.

This is the biggest sham,of all business PLEASE don't waste a minute is the company. They are not…read morebbb approved. They take vehicles that are not there's. They will lie, steal to get your business and use every thing they have to take your money. They need to be shut down!!!!