On a recommendation, I took my 2024 Subaru Ascent here to take a drywall screw out of a tire. You…read morelive in these new, booming neighborhoods, you can expect construction debris anywhere. So they are great to deal with, front-of-house and back-of-house (to use restaurant lingo). They greet everyone cheerfully, and they do fantastic work. Granted, my 'job' was among the easiest for a shop like this. But they took my spare off, locked it beneath the vehicle, and had the newly-repaired tire installed with the exact PSI. Rave reviews.

Out of the three locations I have dealt with, this is the only negative experience I have had with…read moreGerald's. The first time they held on to my wheel all day and forgot to place an order for the tire and when I called them they remembered but said it was too late in the day so I had to go get it back from them and just went to the Rivers Ave. location and they helped me out right away. I just decided to give them another chance and have been placed on hold twice until the call was redirected and was hung up on without speaking to anyone. I have had nothing but great experiences with the other locations and maybe I'm just unlucky but the customer service at this location is pathetic, in my opinion.

I Called Christian Brothers Automotive of Goose Creek on Monday morning 4/6/26 to get a quote on…read morechanging out an Evap coil on my 2016 F-150 due to a bonehead mistake on my part over the weekend. Spoke to Luke. We discussed my issue and while we were on the phone he sent over a quote. I called back later that afternoon and told him I would drop the truck off Wednesday after work. I arrived, spoke with Luke, showed him what I did and he said no problem. We can get it taken care of. He was very knowledgeable and was able to answer all of my questions. I was not expecting to get the truck back until sometime on Friday. I get a call this afternoon from Luke, Mr. Tim, your truck is ready. I was like what, no way! Sure enough. I went there after work to pick it up. I spoke with Luke as well as Stephen who rang me up. We discussed the warranty and even provided me with the old part. I drove home rocking a cold A/C the entire way there and it about froze me out of the truck. You could not even tell that they had to remove the dash to make the repair. Everything was just like I left it. They are amazing. Their pricing is just right and their warranty is excellent! Definitely go see these guys if you need a repair made.

Predatory Practices, Negligence, and Vehicle Held Hostage…read more2ND Unsatisfied Customer Service Complaint- 1st Time in May 2026 I am a Senior disabled Air Force Veteran on a fixed income, and my experience with Christian Brothers Automotive in Goose Creek involves predatory business practices, deceptive billing, and withholding my personal asset.In May 2026, I paid this facility a final invoice total of $3,345.12 for valve cover and gasket work. In their formal written response to the South Carolina state authorities under Complaint ID C26-05334, the shop owner explicitly admitted on the record that they knew my vehicle entered their facility with active Cylinder 1 misfire codes (P0301). Yet, they charged me thousands of dollars, dismantled my engine, and knowingly reinstalled that identical, pre-existing failing Cylinder 1 ignition coil back into my engine block without correcting it.When the vehicle predictably suffered a severe engine shaking failure less than 900 miles later, they towed it back to their shop under the guise of their "Nice Difference Warranty." Instead of honoring the warranty on the exact engine zone they handled, they hit me with a separate, unapproved $331.88 diagnostic invoice (#48960). Because I exercised my legal consumer right to DECLINE the unapproved repairs, this facility is now actively refusing to release my 2003 Jaguar S-Type to my insurance carrier's flatbed tow truck. They are physically holding a disabled veteran's primary asset hostage in their parking lot over a disputed, unapproved fee.My file is under active review with Navy Federal Credit Union's Executive Compliance/CFPB team (Case CAS-2505711-C1S7H3) where the $3,345.12 transaction is heavily disputed under Visa Quality of Service network rules [260824-37401429, CAS-2505711-C1S7H3]. The shop has signed their own admission of mechanical negligence to the state, and I am writing this public warning to advise every senior, veteran, and consumer in the area to stay completely away from this dishonest lot.

Pit Stop is amazing. I have been using Pit Stop for over 30 years & each time I am greeted by name…read more& with friendly attitudes from everyone. I went in on 8/3/26 for a motor change for washer fluid & transmission fluid change, once mechanic pulled motor for washer fluid, he found it just needed to be cleaned out instead of replacement, saving me so much money. The men at the Goose Creek shop are amazing. Thank you so much Deborah Orr

I had an emergency today with my vehicle and these guys were FANTASTIC! My new car literally turned…read moreoff in the middle of traffic and somehow coasted I into their driveway. Multiple employees came out to look and help me and my daughter. Jarred in particular was friendly, knowledgeable, and helped me navigate through a stressful situation. I am beyond grateful to this business and all of their amazing employees! I will always support and recommend this business!!! Thanks again! You guys ROCK!!

I went here for an oil change. I have been going here since they opened. I used to do my own oil…read morechanges but have been busy at work and have not had time is why I started going here. The employees are professional and the service is fast. However, this last time I went, they did not check tire pressure and did not top off the fluids. It was almost like they were rushing to get it done and skipping over some of the things and checks they typically do and check. They also did not check my air filter or cabin air filter.

It was really super fast. Great service friendly polite staff. Reasonable price they got me in and…read moreout real quick. No issues no problems I will go back .

3 hours waiting just for install (ONE) tire (change personal) they don't want to work, find people…read morethat wanna work

NICE Staff. Mr. Raymond (Sam Elliot) is great! WAITED over an hour at the Wal-Mart Auto Center,…read more only to be told that my tired could not be repaired due to Nail in the side wall. We took my car home so that hubby could repaired the tire. It took my husband all of 15 minutes! It sounds to me that Walmart may have wanted to upsell me a new high performance tire for hundred bucks. NOT TODAY! The devil is a liar!!! You did get money from us by having us perusing around in circles to kill time. Who knew by shoving $3 and $4 dollar items in our buggy it would cost us $150!!

Amazing place. They not only offered to reset my sensors for free (because it said low tire and…read morenone were low) but they topped off my washer fluid for free. I love this place!

I had a flat tire this morning... I filled it up with enough air to get to the closest place my…read morewarranty company will allow. This Firestone tells me they only have people there that know how to install new tires, there is no one working that knows how to patch them. I know it's hard to find good help these days, but a TIRE PLACE cannot patch or plug a tire?

My husband went here because my dads bmw auto sensor went off letting us know that our front driver…read moretire was leaking They charged us and didn't even fix the tire. We drove to Virginia for family event with a nail in our tire. I go to Gerald's now even though this place is in walking distance

I visited Honest-1 to have two nails pulled from my tire and have the tire patched. Somehow, the…read morenails did not puncture the tire so patching wasn't necessary and this is why the tire pressure light never came on. In spite of this, the manager told the guy at the front desk to charge me for patching the tire. I paid more than I ever paid not to patch my tire than I ever paid before. That doesn't seem very honest to me, so I will not be returning.

For my recent tire installation at location:…read more Monro-Tire Choice Auto Service Centers 431-D St. James Avenue Goose Creek, SC 29445 (843) 572-0055 For my 8:30 a.m. appointment I arrived at 8:15 in the parking lot. Once set up I was told the employee doing the installation is late. He was supposed to be there at 7:30 a.m. another woman was waiting! He finally strolled in at 8:45 a.m. by the time he got to my tires it was already about 9:30 a.m. I asked for my old tires back as they were in excellent condition but I wanted different tires for my classic car at home. He said "this tire isn't good" he didn't apologize that he destroyed it on his machine. He ripped the bead on its edge. These tires were functional with no dry rot and no leaking. I plan to resell them. See attached pictures. Needless to say I did not like my experience and will not be back. The store manager is very nice and kind but they never offered me a discount coupon like they did for the woman waiting in front of me. They also did not acknowledge that he destroyed my tire. I don't have a picture of the damaged one as I was in shock and just said okay. Throw it out.

they are trash!!! do not come here!!! they sell faulty batteries!!! no one ever answers the phone!!…read moreif you push the #1 optipn on the phone it sends you to a foreign person answering the phone!!! she will tell you there busy and will call you back!! they never do!!! 20 millio. complaimts hete!!! you were warned!!! geralds is literally 10 mins away for waaaaay better service!!!!

Not even three weeks ago I went in knowing I needed two tires and some front work done. They said…read morethat's fine they just had to order the tires. Asked if they needed to look at my vehicle to see what else was needed because I know I was gonna need an alignment too. They said no to just come back the next day. Went in and was told I needed to come back the next day as they needed to order more parts but still put my tires on without an alignment. A little over $1600 and two whole days wasted. Yesterday I was driving home from work when one of my brand new $173 tire blew. I took it back to the shop being as it hadn't even been 30 days. I got told that bad things happen and that there was no warranty for the tires I got. If I wanted a new one I would have to buy yet another tire. Years of business down the drain but with the new management the whole company has gone under. Wouldn't even recommend this 'repair' shop to my worst enemy

Great prices and trustworthy staff. We can usually have work done the same day. Wish they were open…read moreon Saturdays