This place is run like a well oiled machine. Staff are very knowledgeable and friendly. The wait is…read moremaybe 15 minutes not bad when you have pulled in with no appointment. The price is fair. We have been a customer for a few years.

Super happy with the work they did and more so happy with the customer service at this location. I…read moregot the radiator flushed here but the next day there was a very fine hole in the reservoir and was shooting fluid out.. went back in and no questions asked the guy went out of his way to fix it even though they could've just said not our problem like I feel is what most other places would say. Always come to Valvoline anywhere I go across country and it's never been bad. One of those places you'll be a customer for life.

Pleasant staff; Good workmanship; timely Accomplished and charges were consistent with estimates.read more

Avoid the Wareham and Plymouth locations unless you want to be scammed for unnecessary repairs…read more I brought my 1998 Chevy Express conversion van in for a routine alignment. My trusted independent mechanic had just completely rebuilt the front end with brand-new inner/outer tie rods and stabilizer links. Crucially, my mechanic personally freed up all the camber and caster adjustment bolts beforehand so the alignment would be seamless. Wareham pulled a lazy "tow and go" and claimed they couldn't reach the bolts. Corporate stepped in and sent me to Plymouth, claiming they had the proper tools. Plymouth called me with a fabricated story. First, they claimed the adjustment bolts were frozen. When my mechanic called them out on that lie, they immediately shifted their story and claimed they could turn the bolts, but the upper control arm was "seized to the frame," refused to adjust, and would need to be cut off. They immediately tried to hit me up for a $1,200 quote for new upper control arms. Here is where they caught themselves in a massive lie: the control arms on this van are relatively new insurance replacements, and when they handed me the final alignment printout, the camber and caster numbers were completely different from when I drove in. Basic physics and suspension geometry dictate that if the alignment numbers changed, the control arm physically moved. They forced the adjustments even further into the red, threw my perfect toe spec completely out of alignment, and then tried to scare me into a massive, unnecessary $1,200 repair. I refused to pay a single dime, walked out with my van, and took my business to an honest independent shop. They rely on cookie-cutter corporate sales scripts to exploit people they assume don't know any better. If you go here, check your printouts carefully--their own data exposes their dishonesty. UPDATE: Regional Manager called me from Barnstable to address this review. Instead of investigating a documented safety issue or addressing the physical data proving the alignment numbers changed on the rack, he spent a two-minute phone call yelling at me, attempting to talk over me, and trying to bully me into removing my public feedback. He admitted that the camber and caster numbers moved, but claimed that a technician turning a wrench and changing the vehicle's geometry on a screen is just a "matter of opinion." He then tried to guilt-trip me by stating they spent five hours on my vehicle, ignoring the fact that they spent those five hours actively making the alignment worse to fabricate a twelve-hundred-dollar repair checklist. This company does not care about vehicle safety or mechanical reality; they only care about manipulating public metrics and protecting their store scores.

I was stuck here two hours away from my destination with car troubles and they took time out of…read moretheir day to scan and diagnose my issue free of charge. I wasn't sure if I could make it back but they reassured me I would be okay. Every other place in the area wouldn't help with the issue, but they helped and were very kind and prompt despite doing it for free.

This is a locally owned shop. They are trust worthy, responsive, and reliable. They do not try to…read moretake advantage and go out of their way to fit you in when an unexpected repair or service is needed.

My mini is now out of warranty, so I stopped going to South Shore Mini for my service. Under…read morewarranty it was like pulling teeth to get them to do the warranted work. I was relieved to find out my warranty had expired as I was having issues at the dealer where I bought the car. I got to go back to SSA today and after 5 years Wayne still recognized me and Justin had gone over my list with me and to please call at certain dollar points, which he agreed to with zero issues. I'm over the moon happy to be back at SSA with owners and mechanics that care about the customer and the car equally. I'm looking forward to getting back my mini clubman with everything I asked for done without the hassle of a dealership and up selling, I trust these guys way more than the dealership and I've explained why. Thank you SSA for welcoming me back, I'll never leave again! It's like driving a brand new car!!!

all I need them to do is bleed the breaks in my Audi, I get it back, the breaks don't work. I have…read morea car for two weeks, I called them and they literally told me that they don't know how to fix my car. they give me the run around, keep my Audi for 6 weeks, then tell me oh it's going to be more money now that we broke your vehicle. finally I get my car back, and every single light is on, they broke all the tire sensors and wanted charge me to replace them. absolute horrible, useless, dishonest people. the car is still not right after giving them 2,600 dollars.

I called them around 2:00 PM even they call the store in different Location. They know I'm coming…read moretoday to do the oil change and they didn't order filter for my car. I drive 40 minutes to get there after I get there He told me we didn't know you coming at 5 o'clock. We did an order the filter and we cannot do the oil change our filter and after 40 minute drive I have to go home with the oil change and they are not worried about it.

Service part was fine. But no care or compassion to what they did to my interior. I have 2023 Lexus…read morewith white interior. I do a lot to keep it clean. There are no stains or anything anywhere. But when I got my car back I instantly noticed all the dirt marks everywhere. I called who I believe was the manager over to look and see and he just stood there and stared with nothing to say. I said ummmm this is not okay and he said well yea I guess the finger prints could be from us but other than that it's dirt. And I said yes dirt from you guys!!!! My car didn't look like this before coming in. He literally had nothing to say and couldn't care less. Never going back there again. They clearly do not care about being careful with your interior.

Even tho it was the last day of the month for stickers Brian still found the time to fit me in…read more Always helpful and honest at Sullivan Kingston

I am sure I got what I paid for...new tires. What I didn't get was a "tire technician" that takes…read morepride in their work. My spotless interior floor mats were covered in garage floor grease and grime. Zero effort was taken to return my vehicle in the condition it was received. Too bad!

Great guy....honest brought son's car for service and took great care of me quickly!!! Just hard…read moreto find a good repair place like this!

Mike did a great job on my inspection but also alerted me to a potential disaster. His sharp eyes…read morepicked up something I would have never guessed. Since my car was under warranty I had it towed to my dealer to have it fixed. I am so grateful to Mike for saving the day.

What went well? Everything! From the time my truck went into service to the time it came out , it…read morewas perfect. Super long story I won't get into , but the crew here in service is amazing. They go the extra mile for their customers.

I am SO impressed with this dealership! I had called Central in Raynham and was told my safety…read morerecalls (2) on our Ram Promaster could not be fixed for several months as they were too busy. I am so glad I went on line and found Best as they truly are the BEST! had an appointment within a few days and picked up our repaired van the same day. Our service advisor Jed is beyond the Best he is totally customer orintated & cares. Highly recommend this dealership for their excellent service!