Bobby, Christopher and I think his name was Bailey were polite, professional and helpful while…read moreinforming all of us waiting they were a little behind and apologetic about the wait which really was fast in my opinion. Two days prior I went to the other location on the loop and they didn't fix the issue I complained about which was a wobbling noise they just rotated the same tire and it persisted. This crew took my complaint seriously and found the issue showing me on the machine that I had a wobble in my wheel itself but not a problem with the tires. Thank you for a great job!!

I purchased new tires and had them installed at a local auto multi-care facility. Once installed…read moreand after fracturing tire valve stem, replacing tire sensors and valve stem, and reprogramming the system, the Tire Pressure Management System (TPMS) failed to reset. This facility's staff tried three times on separate days and about a total of eight hours trying to correct the problem. Within five minutes, Discount Tire diagnosed the problem and within one hour replaced two bad sensors and the TPMS reset. Discount Tire did the service for free.

I had the same experience as another poster and had to share…read more.. I've always taken my Mazda to the dealership for maintenance other than oil changes. Recently the dealership told me that I needed a front brake job and only had about 3 days on my current pads. Their estimate seemed excessive to me so I passed on the repair for now. Took it to Brake Solutions and they found all the brakes were in good shape and the front pads still had about 15,000 miles on them. Austin would not charge me. On top of that their estimate, if I would have needed the work, was more than half the price that the dealership quoted me. I'm now getting quotes from them for the other work the dealership felt I needed. Go see them. Friendly, honest, and reasonably priced. Thanks Brake Solutions!

I rarely write reviews, but Brake Solutions in New Braunfels absolutely earned this one…read more Another repair shop told me I needed new brakes immediately and quoted me nearly $1,000. They strongly urged me not to wait and said I should come back as soon as possible. Concerned for my safety, I even took time off work to have my brakes checked. Wanting a second opinion, I went to Brake Solutions. Even after knowing what the other shop had told me, they performed an honest inspection and informed me that my brakes still have an estimated 30,000 miles of life remaining. They could have easily sold me a brake job I didn't need, but instead they chose honesty and integrity. Their professionalism, transparency, and ethical business practices have earned my complete trust. I was especially grateful because I simply wasn't in a position to spend $1,000 on unnecessary repairs. In today's world, finding a shop that puts customers before profits is rare. If you're looking for a place you can truly trust, I wholeheartedly recommend Brake Solutions. They've gained a customer for life, and I'll be telling my friends and family about the outstanding service I received. Thank you, Brake Solutions, for proving that honesty still exists in the auto repair industry.

Homer and employees went over and beyond to assist me with oil leak and to get the parts needed for…read morerepair quickly so I can get back to work, they have gained a new customer ...I highly recommend them

I hope I caught this man on a bad day instead of this being how he treats all customers. I drove in…read moreand parked as a man aggressively signaled me to come into the garage. He was short and seemed frustrated at our first interaction. Handed me a form to sign and told me I would be need to pay $103 for my 2017 Nissan Sentra to get an oil change. Told him I didn't need fully synthetic, but he did not offer another option. As I told him I wouldn't be able to do the work, he immediately walked off and yelled "NO SERVICE" at his boss while staring me down as I drove away. I am 20 something female. I don't know if that is why he reacted in the way he did, but it is still unkind and unprofessional.

Just had them install a flow master exhaust on my new truck. Sounds amazing. The Guy worked fast…read moreand hard and did it right,I watched most the time. Price was fair and I was so pleased I even tipped

Go to Palacios! I sat at Victors on 35 and waited but they never opened. Went to Palacios and met…read moreMario who took care of me immediately. My tire didn't have the nail after all but he checked it anyway to see if it was losing air, ended up putting some air anyway and sent me back on the road. I'll be back to see them if I have tire issues. Thank you, Mario!

My husband, Adam, had his car break down on his way home from work one evening and had to have it…read moretowed to a mechanic. Unfortunately, he was told that the repairs would take nearly a week to complete. Needing his vehicle back sooner, Adam contacted Total Automotive to have the alternator and battery fuse link replaced. They were able to diagnose the issue and complete the repair in less than a day, getting him back on the road much faster than expected

Bobbie and Jason went above and beyond on my 2013 Toyota Highlander. I mistakenly put in wrong fuel…read moreand they were quick to respond and explain exactly what needed to be done. Their quality of care and understanding was top notch to me. They were honest, respectful and very reasonable. I highly recommend them

Jeffrey and Tashawn are top notch! Informative, knowledgeable, FUN, and always have me leaving…read morefeeling confident in their services and is why I keep coming back. I've been coming here for years and I will continue because of these guys alone. Y'all' are appreciated!

Best work! Alex is the kindest, hard working guy I've met. Mike is a great manager and leader.read more

Awesome guys! Thank you Ron and Cameron! Knowledgeable and they goes the extra mile to serve! Fast…read moreand efficient. Trustworthy and honest establishment.

Pardon my French but Checkpoint Tire is the sh*t! I don't comprehend going to a big chain store and…read morewaiting literal hours for the same outcome and price (actually he saved me hundreds. I was certain I needed all new tires and he educated me that that wasn't the case). No need to order your tires on Amazon you can order them thru this guy and get them same day or following morning. Direct, honest, quick, LOCAL. They have my business for life.

Eric and Luis had me in and out in no time! Always the best service at this location. The only…read moreplace I trust for my families oil changes. 10/10 recommend.

Review: Absolutely Unprofessional, Dishonest, and Rude. Avoid at All Costs…read more I had to bring my vehicle to this shop because my warranty required me to leave my preferred, trustworthy mechanic. From the start, the experience here was frustrating and unprofessional. After diagnosing the issue, they called to tell me what was and wasn't covered by my warranty. I chose to fix only what would be covered. But without calling me back for approval, they went ahead and performed a repair they later claimed was only partially covered, forcing me to pay the difference out of pocket. That alone is shady and unacceptable. I also paid for a diagnostic, yet the exact same dashboard warning lights I came in with were still there when I picked up the car. Their explanation? That both my main and auxiliary batteries were dead and it would cost nearly $1,000 to fix. Interesting, considering my previous mechanic had just tested them and found them to be completely fine. When I came to pick up my car, it wouldn't start, which I assumed validated their battery claim. I was wrong. Instead of helping me or offering a timely solution, they had me sitting there like an afterthought, clearly uninterested in helping since I'd declined their overpriced battery replacement. I finally got a jump and took it home, only to have AAA test both batteries and confirm they were perfectly fine. Then I noticed a part missing, the air intake for the A/C that sits over the battery compartment. I called to speak with the manager, Cody, who acted completely clueless. Then, after giving a vague suggestion to bring it back in, he hung up on me. Completely rude and uncalled for. Still trying to get my car functioning, I brought it to O'Reilly. They again confirmed both batteries were good. I mentioned a "low key fob battery" warning I had noticed, and the associate suggested that might be the issue. I replaced it for $12.99 and guess what? Problem solved. My car starts just fine. Let me be very clear. The warning lights I originally brought the car in for are still on, and I now have to take it somewhere else to get them properly diagnosed and repaired. I spent nearly $500 here for a "fix" that didn't fix anything, a misdiagnosis, and to top it off, an arrogant manager and careless technicians. I have no mechanical background, yet I figured out more about my car's issue than this so-called professional shop. It's either incompetence or a blatant attempt to take advantage of me, or both. I will never return here, and I strongly recommend others stay far away. This business lacks professionalism, integrity, and basic customer service. Don't make the same mistake I did.