Being new to New Braunfels I didn't know of any Auto Body Shop to take my car too. So I looked…read morearound this shop sounded the best. I called and spoke with Nick in the office, he was very polite & honest & very helpful. I told thim the problem I had with my car, he gave me and estimate which was great. I took the car and felt confident it would work out. Nick kept me updated on everything that was being done on the car. I got my car 6 days later and it was drivable and in much better condition then it was when it got there. This place is great & they value you as a customer, they are very honest and trustworthy, I will be back for all my car maintenance.

Prices much higher than previous mechanic I used to use. My old mechanic charged $45 for an oil…read morechange for example. I told them not to do the battery, they didn't listen and perform the battery change anyway. I could have used a battery from Costco at half the price. Perform the install myself. You have lost me as a future customer. I also said I would replace wiper blade in rear myself.. They didn't listen again! I would have bought and installed the blade myself at a cheaper place.

Travis and Luis made our experience delightful. Very knowledgeable and helpful and was able to…read morereally guide us on our battery replacement. I wish more places had the service Travis provides!!

Travis and Juan were so helpful today. Good advice on windshield wipers and changing license…read moreplates. Not only was Juan super helpful, but then Travis came in and got creative to help get us done. I didn't have to install either of the things I bought from these nice guys- it was done before we were done chatting.

This is my go to shop locally. All of the employees are great but I need to give a particular shout…read moreout to Lynn. He is very knowledgeable, very patient, and excellent with suggestions and recommendations. He's been wrenching on cars for many years and O'Reilly is fortunate to have him there assisting novices such as myself. Prices are fair. They are in line with the other chains. If you know exactly what you need you can generally find it for less online but if you are unsure and need some guidance Lynn and the crew down at the 3009 location will sort you out.

Special thanks to manager Jesse for felling me out today. He went above and beyond to helping me. I…read morefailed my inspection. I needed something as simple as license plate lights. He helped me install them. I don't know anything about cars. I know he didn't have to. I'm very thankful for the help. I'll be back. Thanks Jesse!!

Love these guys. Don't be fooled that these gentlemen are a little bit younger in age. I sat there…read moreand listened to them debate about various stereo systems and how to hook it up. It was pretty impressive. They know what they're talking about and they know what they're doing. Extremely capable. They hooked up my camera in no time and they're very personable as well.

I had a new nice stereo put in by Audio Outlet this week of June 10, 2026. My factory radio went on…read morethe blink. These guys took great care of me. They showed me the new options for my truck. I love my new radio and professionalism they gave me. The new radio is so much better than the factory . I definitely recommend these guys, super job.

A must go if you need anything suspension or accessories related. They are very helpful and most…read moreimportantly honest. We were traveling through while towing a fifth wheel and our air compressor roe the airbags would not turn off. Called them up after a Google search and they got me in right away. They were able to diagnose the issue and fix it to allow me to get back on the road. Very friendly and professional the entire time. They even cleaned my mats for me. Easily the best mechanic I've ever been to and cannot recommend them enough. Look no further than here trust me. This is the easier 5 star review I've ever made.

Outstanding Company!! Very friendly and helpful people!!…read moreWe brought our truck in for new bumpers and they did an excellent job!! We are very happy and pleased with the customer service and the work!! Great experience from start to finish!! Thank you again for doing a great job!!

Bought a new car and asked to have someone fix a rattle in my car . Would not even look at it even…read morethough they were putting window tint on my windows the same day Would not buy here ever again because of the service department

This dealership gets a 5 star review from me simply for being a no BS dealership. They do not add a…read morebunch of bogus fees to their cars (in my experience). Preston was my sales guy. He was super knowledgeable while also being non pushy, which is exactly what I needed. I wouldn't hesitate to buy from them again!

Quality work, honest people, speedy service. They installed new tail lights for me and it looks…read moregreat! Highly recommend this shop.

I made an appointment at the New Braunfels location first thing in the morning. When I arrived the…read moredoor was locked. There was nobody around. I waited a few minutes with my wife who was giving me a ride home. After a short time, I decided to call them. Turns out the employee for the New Braunfels location called in sick. I did not receive any calls or messages that the employee would not be in and that I needed to reschedule. All customers deserve this courtesy. I am disappointed to say the least. BTW, the facility itself is in terrible shape. Weeds everywhere. It's appears to be a big mess.

Mark, the mechanic is a FRAUD…read more In 2022 he replaced my AC compressor on my 2009 Nissan Frontier, he obviously did not flush the system out properly, stray particles got into the new compressor and it was screaming from the start when I picked it up. Mark charged me like ~$500 labor, he had me buy the parts myself (strange). I bought a NEW compressor kit from rock auto. Than, I decided to try a 2nd time, called him in late May 2023, he said real busy, call back in a week, I started calling on that Thursday, 3 calls later could not get him to answer. Finally I called the A-1 alternator front office, he said: " he's back there !" I called again, got Mark on the phone, he said:" I am REAL busy, if you need it fast I cannot help you. " I said it's not that I need it fast, I just need to schedule it with you - - - but it was obvious from his sour attitude he was not wanting the job back at all. He should have given my money back for the shitty job he did before. I will never use them again.

My car randomly started having issues and every place I had called to do a diagnostic said that I…read morewould have to schedule an appointment for the following week. I called this place and they checked it out for me right on the spot, let me know what to order and said that he will install it for me. I believe Mark was the one helping me out. I got the needed parts in the mail, dropped my car off & picked it back up in the same day. Super reliable, if I ever have any other issues I will be going back here for sure. Thank you!