I came in to get one tire checked and ended up needing 4 new tires..but I had a really good…read moreexperience with Lance. He was professional and seemed knowledgeable and honest.

Just had my tires rotated and balanced. They said they torqued tuem to 130 foot lbs. When I got…read morehome, I double-checked them. The last time they performed this, some of the lugs were just hand tightened. When I checked today, they were not 130lbs again SAFETY CONCERN. Next, when I was checking the torque, I noticed one of the lugs did not match the others. It was a 13/16 and not a 7/8 like all of the other ones. Just great, it had I gotten a flat tire in my truck, I would not have the appropriate socket to get the tire off and put the spare on. I called the store and talked to Joe, he said that they replace the lugs when they are rusty. Not a single one of my lugs has rust on it. I don't know why they would've switched it out. I hope the thread patterns are the same and not cross threaded now. Joe told me to come back into the store and he'll get me the correct size lug. Unfortunately, I can't do it today because that would be another hour round-trip. Had I had a flat tire, I would not have been able to get that tire off because I did not have that socket in my truck. I would've been stuck calling a tow truck. Staff are friendly and they always get me in right away. They need to work on their attention to detail. Peoples lives are at stake.

I had an extremely positive experience getting a state inspection and oil change. As a woman, I…read morenever feel fully comfortable getting any car service maintenance, but the service I got here was extremely respectful and attentive. I felt respected. The service was also very speedy even with a few cars in front of me! 10/10

Adding updates to my original review from several years ago…read more 7/11/24: Want to reiterate that these guys TAKE CARE of loyal customers. They have bent over backwards for me several times when i have been in need. Also, from a year ago: Went to these guys for a full synthetic oil change on 5/23/23 -- their price was $30 cheaper than Jiffy Lube! Then, coincidentally, as I was leaving town at 1230 on 5/26 on 74, my steering wheel started shuddering whenever I steered toward the right at high speed. Immediately turned back to Grease Monkey. Alan accompanied me on a test drive all the way from Monkey Junction back onto 74 to troubleshoot, ordered two control arms on the spot, shoehorned me into their schedule and had me back on the road by 4:30PM. Incredible! Nicest, most respectful guys and so relieved to have found a dependable, trustworthy shop. I had no idea they did all sort of mechnica work!

Yall are so overpriced. honestly this place dose terrible work thats sad when horhay dose better…read morework. 850 for spark plugs get a life...

11-19-25 8am app- was told only 1 hour to put in a new valve…read moresensor- got there at 7:50----well the guy at the desk said is was what kinda mood the mechanice was in on how long it would take-can't fire him can't get help set there 45 minutes and was told maybe another hour and 1/2 before he gets to it then another 1 1/2- rude ass little girl at the desk needs new job threw my shit on the counter,...... 155 bucks would have been charged-said go else where-- i did called another shop 1 hr 100 bucks what scammers they are screwing beach people have to give 1 star

I took my vehicle in for repairs on November 19, 2025. When I received a call saying my vehicle was…read morefixed on December 1, 2025 all of my personal belongings were missing from my vehicle. Everything was taken even down to the vent clips! When I called I was told there was nothing they could do to help me. There was no damage to any windows, locks or doors. My vehicle was left UNLOCKED and they don't feel as though they are responsible. BE CAREFUL TRUSTING THIS SHOP WITH YOUR VEHICLE!

Zero stars ! Avoid this shop like the plague ! They refused to patch a tire on a Saturday (my…read moreregular excellent mechanic is closed on weekends) claiming "the small tack is too close to the sidewall" . It wasn't. It was in the tread. When i returned from a trip for which i had planned to drive this vehicle, i took it to my regular mechanic, they had me in and out in 30 minutes, patched it easily and charged me only $17.00 bucks ! My advice : avoid so-called Precision Tune on S. College Rd and go to a competent shop, for these folks it's all about the $$money and customer service is an distant afterthought.

Got me right in! 4 new tires installed same day. Great service, reasonable prices and very nice…read morestaff! Debbie is great! Highly recommend and I will definitely be a return customer!

Skip's is a consumer driven service. Not only are their prices very reasonable for the repairs they…read moreperform, they will check your tire pressure anytime you drive in and make sure the tire pressure is correct. they will check your tire at no charge. They deserve our business.

I'd like to tell you about a remarkable garage. A true hidden secret from the past where…read moreprofessionalism, loyalty to the customer, and pride in their work abounds. I went in for an oil change with 3 sensors on. When I 1st walked in, the Mechanic said I was really lucky, and that he was the best guy in town to look at my car, because he had been the Service Foreman at Honda for the past 15yrs. David Cochran is the new Co-Owner at Austin's Tire & Auto, so I knew my 2014 Honda Pilot was in good hands. While waiting, I thoroughly enjoyed hanging out with Tristan and John, but I knew I was in trouble when David came and sat down beside me. He patiently listened to all my concerns about whether or not to invest the $5000 in my car, and he thoughtfully weighed in on all my options. He said it would cost $1500 more if I had gone to the dealership because he had lower overhead. The parts were in, and David said he'd try and have it done by the end of the following day. My boyfriend thought it would take longer, as they had to remove the engine for the repair. David went to the shop at 4 am to make sure my vehicle would be ready when he said it was. They quoted me $5000 and the total came in below the quote and on time in less than 32 hrs. With Austin's Tire & Auto, I've finally found the local equivalent to Hearne's Automotive in Raleigh, who I've continued to do business with since leaving Raleigh 11 years ago. I feel very lucky to have found David and the incredible crew at Austin's. All the mechanics at Austin's are motorheads. They live for cars. Their hobby when they get off work is hot rods. It's their life. They live it. It's like a musician or a painter, it's their art. The Silver Lining - David had a badass rat rod out front, so I got to take some cool photos that put a huge smile on my face.

I could not be more pleased with a tire repair shop. The owner Ronnie, himself, answered the phone…read moreand with great enthusiasm said bring in your tire and we'll get it fixed right away. And that's exactly what happened his brother-in-law Glenn was the technician allowed me in the shop to watch I found along with Glenn the screw that had punctured the tire in a campground that had been a victim of hurricane Michael. We remove the screw patch the tire with a super patch. Rebalanced it and away we went all at a very reasonable price I can't say enough about Ronnie's shop. Highly recommend.

Good quality service at a reasonable price. Friendly employees. They went out of their way to…read moreaccommodate my needs.

Avoid at all costs, I went to this location and one of the workers was very rude and unprofessional…read moreyelled at me, and was using profanity loud enough for my young child to hear. Instead I recommend using take 5 oil change, they're close much more professional, convenient!!

They did fix the Chevy shake in my Escalade however it cost me $10,000 on a 2017 Escalade!!!!!!!!…read moreThey repaired the camshaft and had to fix a sensor problem. That is a known defect in the Chevy engine. I wish they could have replaced the entire engine for that cost, but they did not have an engine available and could not find one. After waiting for over two months for them to repair it I finally got the car back, but the tires still have an issue, almost a skipping! On the upside, I could not find anyone else to fix the issue with the car so I was in a position where I was grateful that they did repair it. Zack who answers the phone there is a very nice guy- "yes" there's always the answer no matter what the question... ‍ Is that good or bad? You tell me... The price of repairing a camshaft here $$,$$$.00 was Your thoughts!?!? Once the engine is apart when you bring it somewhere and they have to take it apart repeatedly and charge you labor every time this is the price you pay...

Communication would help, they say they will call you to update you but they won't. Left my truck…read morein the shop Tuesday morning for a thermostat replacement, took the 2 days to diagnose, didn't receive a call. Simple part to replace they even told me once I got a hold of them the replacement is 30 min and the diag was an hour. Not sure why I got it back the next Monday. Told them I have to leave Friday or a trip they said it would be done Friday. Never called me, missed my trip. Turns out it was fixed Friday but I never got a call and they closed without informing me "we fixed it Friday but 3:58 hit and we all left the shop, all we needed to do was test drive it" ridiculous