I came to Discount Tire after my dealership wasn't much help with a low tire pressure issue. From…read morethe moment I arrived, Evan provided outstanding customer service. He took the time to thoroughly troubleshoot the problem, explained every possible cause, and quickly found that a nail had punctured my tire. Instead of trying to sell me a new tire, he let me know the tread was still in great condition and that Discount Tire offers free tire repairs. Staff repaired the tire, got me safely back on the road, and saved me money. What really stood out was how knowledgeable and honest Evan was. He educated me on the condition of my tires, what to watch for, and what to expect over the next few months as they near replacement. I never felt pressured to buy anything just informed and well taken care of. Because of Evan's professionalism, honesty, and exceptional customer service, I'll definitely be returning to Discount Tire when it's time to replace all of my tires. Employees like Evan are the reason customers keep coming back. Thank you for the excellent experience!

Love discount tire... Everyone's friendly they got me in same day and took care of everything that…read moreI needed. We send all of our company fleet vehicles to the store in Durbin... Awesome customer service.

needed to have my tire light checked out as it wouldn't shut off so they got my car right in (they…read moreare great about that) They fixed the problem quickly and the cost was very reasonable!!I definitely would recommend them!! Paul

Just have to laugh. They asked I contact them. Did that and crickets. Only posted that to counter…read morethe one star to make it look like they wanted to resolve. Again, $1200 and ac was same as when I brought in and another shop said actuator put in wrong plus said several areas were "bent up" like they tried to bend a pc out then back again. The other shop helped on cost. If it's tires sure this place is fine I assume but do not allow them to do anything else. I won't even let them change my oil cause the way I see it they have $1200 of my money and they messed up vehicle worse than it was. We moved all 3 vehicles to another place. They could return my $1200 and I still would never go back and I got 3 years of receipts of money spent there. So really no need to contact me back anyway as no way they save any future business.

We are big fans of Discount Tire. Always a positive experience for decades. Orange Park, Orlando…read morelocations were there for my son when he was in college, Philips Hwy, the new location in Durbin and now this newest location in Mandarin. Reliable, friendly, and love being able to make appointments online. This location is no exception - consistent as expected.

Avoid the San Jose Location at all cost. I highly recommend…read morethe Discount Tire at the Phillips & Sunbeam location they are very nice and cordial. I strongly advise everyone to AVOID the SAN JOSE LOCATION. The staff makes a major difference, and the San Jose branch is simply not it. They take advantage of single women by overcharging. I ended up paying almost $400 for only two tires. To make matters worse, they failed to give me a price estimate before the service began--they only handed it to me after the work was already started. They also told me it would take 45 minutes to an hour, but I was forced to wait 1.5 hours. When I realized what was happening and asked for my keys back so I could leave and go to another shop, the employee claimed he would match the competitor's price. He didn't. When I questioned him about the extra add-ons on my bill, he gave me an attitude and got incredibly rude. Save yourself the money and the headache. Just drive a little further down the road to the other Discount Tire location where they actually treat you right.

Went in for a flat and left with brand new tires! It was well past time for new tires, but I was…read moreholding onto the old ones for as long as possible. Gregory was fantastic. He kept me updated on my cars progress. I went in Friday, and they were able to order new tires and get them on by Saturday afternoon. I recommend! They have affordable options.

This place has really gone downhill. The only positive I can say is that the mechanics themselves…read morehave never done anything wrong to my car. But the organization is awful. The last two times I've called to make an appointment, I showed up only to be told I didn't have one in the system after I gave all my details a week in advance. On top of that, my mom went in recently for a tire replacement because of a nail, and they replaced the WRONG tire! She had to go back two days later just to get the right one fixed. Completely unacceptable and very frustrating.

5/5 - guys came quickly, price was similar to AAA with a much shorter wait. Hyper efficient and…read moreexcellent service

Ray came out to replace the battery in my Acura. He was on time, quick and got the job done…read more Thanks Ray!

"Flat tire? No sweat. William and Alec made quick work of it and had me back on the asphalt in…read morerecord time."

Absolutely unacceptable service. I had a 9:00 AM appointment for what should have been a simple…read moretire repair. I arrived at 8:55 AM, five minutes early, and by 10:17 AM I was still sitting there waiting. After waiting for over an hour, I finally had to go ask what was taking so long. Only then did I find out that they supposedly needed to order a part and that I would have to wait another 40 minutes for it to arrive. The worst part isn't even the delay it's the complete lack of communication. Nobody came to tell me there was a problem. Nobody gave me an update. Nobody asked if I was okay waiting that much longer. They apparently just expected me to sit there indefinitely as if I had nothing else to do with my day. What is the point of making a 9:00 AM appointment if you don't respect the customer's time? If you discover that a repair is going to take significantly longer than expected, the absolute minimum you can do is COMMUNICATE WITH YOUR CUSTOMER. I should not have to chase employees down after sitting there for over an hour just to find out what is happening with my own car. Extremely frustrating, disrespectful of my time, and very poor customer service. I will definitely think twice before bringing my car back to RPM Automotive.

I had a very disappointing experience with this shop. They made me wait over an hour just to come…read moreoutside and jump-start my car, which is something that should have taken only a few minutes. What bothered me even more was the inconsistency. The day before, I was told my battery was just running low and wasn't completely dead. The next day, I was suddenly told the battery was completely dead and needed to be replaced. Instead of feeling like I was getting honest advice, it felt like they were trying to sell me something I might not have needed. On top of that, they wanted to charge an additional $50 just to install a new battery, not including the cost of the battery itself. Many other auto shops install batteries for free when you purchase one, so that charge seemed unreasonable. I ended up taking my car somewhere else, where I received faster service and paid less. Based on my experience, I can't recommend this shop due to the long wait times, inconsistent diagnosis, and unnecessary extra charges.

This particular Mavis Tires & Brakes has been a lifesaver for me on multiple occasions. In the past…read moreI have walked in without an appointment and although it was evident they had multiple other customers, they kindly took the time to service me same day by replacing tires after I had a scary blow out and was driving on a spare. Today, they quickly repaired a tire for me for a mere $29 when during a routine oil change, the dealership was trying to charge me $259 to completely replace the tire after not even being able to give me any details about which tire even needed replacing. I knew immediately where to go to know I would not be taken advantage of. I have also previously driven through and the techs have checked air pressure and filled tires for me completely complimentary. Gary and the staff are kind and trustworthy! For all your tire and brake needs, this Mavis is highly recommended!

Easy to work with for an oil change. No issues with it so far. One team member was less than…read morefriendly but the gentleman when we picked up was very nice.

I've come here many times the past couple years for both tires and regular maintenance tasks. My…read morerecent visit was for an oil change. I love that you can schedule an appointment. I happened to be running early for mine and they got me in pretty quick. In and out in under an hour. The prices are great, they are transparent. The employees are always super nice, this time included. I never feel like I'm going to be sold on something I don't need, and they always deliver. Highly recommend for any of your car maintenance needs.

First time customer and last time. I went online for four tires and set up install appointment…read more Online prices neglected to state any promotional pricing applied and additional undisclosed fees. As stated by Austin (claimed to be the manager). I arrived for my appointment and was informed that the online prices were promotional pricing, therefore, no additional military discount may be applied. Understandable, however, I asked Austin to show me where that promotional offer was stated in writing. Austin stated it's not written anywhere in order to verify, and that's how online pricing is. In addition, he disclosed "shop fees" that were neglected to be disclose online quote "out the door price" As I tried to state my point, Austin began to behave in a passive aggressive manner at which he deferred to not only cutting me of at every sentence but also speaking to me in a demeaning manner stating "that's the way online prices are big guy", and "I'll make sure to add your complaint to the long list of complaints". He appeared to have taken the matter personal from my observation. I stated there was no need to be referring to calling me "big guy" even after he knew my name. Ultimately, Austin's behavior was not necessary, yet it seems he may be experiencing frustrations from dealing with this online pricing issue. He eluded that this online pricing matter was a bigger headache than I understood e.g. "shop fees". If online pricing is a bigger issue, then at best the company should consider looking into properly disclosing all fees and charges, to include all promotional offers e.g. discounted prices on tires. This may alleviate continuous points of contention with pricing as Austin eluded to. Or at least consider restructuring the front staff as to ensure staff aren't being burnt out. Sadly, as a one time customer this was a disappointing business transaction and would not be returning back and will not be recommending Apex tire & auto to friends and family. Respectfully, Michael.

I have used Famous a few times and like their professionalism and speed. Another aspect that sets…read morethem apart is the ability to source your own parts. Many other surrounding mechanics will not allow that; they mark up the parts. I've saved quite a bit sourcing my own bits. Most recently had some spacers put on and they didn't even charge me...a testament to the relationships you can build with a local business. Thanks Sam!!!!

My right headlight went out at night, and after striking out at another auto parts store, I came…read morehere with just 20 minutes before closing. Mac had greeted me with kindness, confidence, and genuine know-how. He immediately checked my headlight, found the right part in the back so I didn't have to buy a double pack, and even replaced it on the spot. The part was cheaper here than at the other store, and I left feeling safe and taken care of. Mac went above and beyond--this is the kind of service that makes you a loyal customer. Highly recommend this location!

These guys are absolutely great. Had some free time on my hands and decided to bring my rally car…read morein to have the battery tested since I don't drive it often and I was having some issues running over 10 pounds of boost (yes it sits on a trickle charger with an automatic turn off once it reaches 100% capacity). Battery was bad and the guys warrantied the battery which was awesome since the battery isn't too old. I definitely recommend the guys that work here. The one guy who used to be a mechanic swapped the batteries out in no time. Thank you once again