I came to Discount Tire after my dealership wasn't much help with a low tire pressure issue. From…read morethe moment I arrived, Evan provided outstanding customer service. He took the time to thoroughly troubleshoot the problem, explained every possible cause, and quickly found that a nail had punctured my tire. Instead of trying to sell me a new tire, he let me know the tread was still in great condition and that Discount Tire offers free tire repairs. Staff repaired the tire, got me safely back on the road, and saved me money. What really stood out was how knowledgeable and honest Evan was. He educated me on the condition of my tires, what to watch for, and what to expect over the next few months as they near replacement. I never felt pressured to buy anything just informed and well taken care of. Because of Evan's professionalism, honesty, and exceptional customer service, I'll definitely be returning to Discount Tire when it's time to replace all of my tires. Employees like Evan are the reason customers keep coming back. Thank you for the excellent experience!

I will never set foot in this place again. Brought my car in after they called my husband to let…read morehim know the two tires we needed were in. I arrived a little after 4:00 and was told I was already checked in and they would get right to it. I waited for 2 hours; they close at 6:00. At 6:05 I looked in the parking lot to see my car was still sitting in the same spot. I waited in line for another 10 minutes to speak to someone, only to find out they were just now planning to take it back...15 minutes AFTER closing time. And they were shocked that I was upset. Absolutely ridiculous, never again.

We are big fans of Discount Tire. Always a positive experience for decades. Orange Park, Orlando…read morelocations were there for my son when he was in college, Philips Hwy, the new location in Durbin and now this newest location in Mandarin. Reliable, friendly, and love being able to make appointments online. This location is no exception - consistent as expected.

I have to say this place is top notch professional. Paul was fantastic on getting me in quickly and…read morereplaced, balanced and alignment. The guys in the shop are very professional looking. Will be a return customer for sure

This is the go to shop for our family. Always take wonderful care of us and make sure repairs are…read moredone as quickly as possible and we are given fair pricing. Barb Fenner is always welcoming to myself, my husband and daughter and is so helpful and thoughtful. I cannot recommend this Goodyear location in St. Johns enough or say enough about the mechanics and management.

This place has really gone downhill. The only positive I can say is that the mechanics themselves…read morehave never done anything wrong to my car. But the organization is awful. The last two times I've called to make an appointment, I showed up only to be told I didn't have one in the system after I gave all my details a week in advance. On top of that, my mom went in recently for a tire replacement because of a nail, and they replaced the WRONG tire! She had to go back two days later just to get the right one fixed. Completely unacceptable and very frustrating.

5/5 - guys came quickly, price was similar to AAA with a much shorter wait. Hyper efficient and…read moreexcellent service

Ray came out to replace the battery in my Acura. He was on time, quick and got the job done…read more Thanks Ray!

It was the worst experience.i made an appointment for an oil and filter for October 18th at 8:00 am…read more. My car was not taken into the bay before 9:40 . I was checked in at 7:45 . For a simple oil and filter 2 hours . Then I see that them messing with my battery'when I asked why they were messing with my battery they said the car wouldn't start . They had no reason to mess with my battery . When I questioned them they had no answer . Then I saw them messing around in my glove compartment.? No reason for that when I was there for a simple oil and filter .?3total time 3 hours with an appointment. Rude and no apology for taking so long. Don't bring your car here

Had 530 appt. As of 630 car was still not back in bay. Got my keys back and left. Never again. My…read moretime is valuable. Walmart sucks and no one cares. Don't support places like this.

I'm pretty disappointed in this shop. I gave it two stars because I don't believe they ripped me…read moreoff by any means, however I don't think they even diagnosed my vehicle. I took my civic in because it turned off in the middle of the road. I took it in, and it took a few days to hear back. Finally they told me nothing is wrong with the car. Well a few months later same thing happens. I did a pretty simple diagnostic on the car and several errors came up regarding the ECU. I have no idea how they didn't catch this or even mention it- and it easily could've caused me to be in a wreck. Probably won't go back and a little disappointed because I heard great things.

Service has been fine up until today, gone a couple times…read more Writing this to help anyone else out with this location in particular: Assumed a tire rotation was the same price as last appointments, and the other locations as well (9.99 across the board) but turns out it's "conditional" here and not the case. Charged $39.99 instead without knowledge of that. They said here it's only an "add on price" of 9.99. it's interesting because every other RPM locations in the area unanimously agreed that 9.99 is the tire rotation price regardless of the appointment, but if you bought tires there it's an even better deal. Apparently not the case here. They continued to mention that "they are the busiest store" and maybe the other stores just need to drum up business - despite the other stores having more + better reviews. I'm open to deleting this if they make it right but otherwise I'll probably avoid in the future.

Good for tires but wouldn't do much more than that there. Tire prices were best in area when I got…read moremine they were on quick and on the road again quick.

This particular Mavis Tires & Brakes has been a lifesaver for me on multiple occasions. In the past…read moreI have walked in without an appointment and although it was evident they had multiple other customers, they kindly took the time to service me same day by replacing tires after I had a scary blow out and was driving on a spare. Today, they quickly repaired a tire for me for a mere $29 when during a routine oil change, the dealership was trying to charge me $259 to completely replace the tire after not even being able to give me any details about which tire even needed replacing. I knew immediately where to go to know I would not be taken advantage of. I have also previously driven through and the techs have checked air pressure and filled tires for me completely complimentary. Gary and the staff are kind and trustworthy! For all your tire and brake needs, this Mavis is highly recommended!

Easy to work with for an oil change. No issues with it so far. One team member was less than…read morefriendly but the gentleman when we picked up was very nice.

I've come here many times the past couple years for both tires and regular maintenance tasks. My…read morerecent visit was for an oil change. I love that you can schedule an appointment. I happened to be running early for mine and they got me in pretty quick. In and out in under an hour. The prices are great, they are transparent. The employees are always super nice, this time included. I never feel like I'm going to be sold on something I don't need, and they always deliver. Highly recommend for any of your car maintenance needs.

First time customer and last time. I went online for four tires and set up install appointment…read more Online prices neglected to state any promotional pricing applied and additional undisclosed fees. As stated by Austin (claimed to be the manager). I arrived for my appointment and was informed that the online prices were promotional pricing, therefore, no additional military discount may be applied. Understandable, however, I asked Austin to show me where that promotional offer was stated in writing. Austin stated it's not written anywhere in order to verify, and that's how online pricing is. In addition, he disclosed "shop fees" that were neglected to be disclose online quote "out the door price" As I tried to state my point, Austin began to behave in a passive aggressive manner at which he deferred to not only cutting me of at every sentence but also speaking to me in a demeaning manner stating "that's the way online prices are big guy", and "I'll make sure to add your complaint to the long list of complaints". He appeared to have taken the matter personal from my observation. I stated there was no need to be referring to calling me "big guy" even after he knew my name. Ultimately, Austin's behavior was not necessary, yet it seems he may be experiencing frustrations from dealing with this online pricing issue. He eluded that this online pricing matter was a bigger headache than I understood e.g. "shop fees". If online pricing is a bigger issue, then at best the company should consider looking into properly disclosing all fees and charges, to include all promotional offers e.g. discounted prices on tires. This may alleviate continuous points of contention with pricing as Austin eluded to. Or at least consider restructuring the front staff as to ensure staff aren't being burnt out. Sadly, as a one time customer this was a disappointing business transaction and would not be returning back and will not be recommending Apex tire & auto to friends and family. Respectfully, Michael.

I have used Famous a few times and like their professionalism and speed. Another aspect that sets…read morethem apart is the ability to source your own parts. Many other surrounding mechanics will not allow that; they mark up the parts. I've saved quite a bit sourcing my own bits. Most recently had some spacers put on and they didn't even charge me...a testament to the relationships you can build with a local business. Thanks Sam!!!!

Got a lot of work done here and Melvin was the service advisor. He was very helpful and prices…read morewere reasonable, so we are planning on returning.

I have used them several times and always happy with the service. Routine maintenance and done…read morerequests that are not as routine. They are priced right and helpful.