Stopped in for an oil change on my husband's company vehicle. The sign said 'no wait', so we…read morethought it was a perfect time to stop in! The guys here are super friendly, helpful and professional. My husband's vehicle maintenance is managed by Wheels. These guys were on top of it! They requested authorization for all services due immediately. Once they completed everything, the authorization was complete and we were on our way! Overall very happy with the service here. They were quick and efficient. We'll definitely be back!

I've been to this location over a few times with my boyfriend to get our oil changes done and in…read morethe past everything went smoothly and the technicians were great. Unfortunately, my last visit was pretty frustrating. I had my boyfriend come with me and drive my car and the technician was very nice and walked us through everything and then we proceeded to pay and right after paying we were told from one technician that they put in the wrong amount so they needed to drain and refill the oil. Then we were told by a different technician that the WRONG oil was put in my car and needs to be drained because they were working on my car and another one that was in front me as well. I understand they were busy and trying to get each car but mistakes like this shouldn't be happening. I know this wouldn't necessarily cause issues for my car but the way they went about the issue was super unprofessional and brief. The technicians were just laughing and not taking it seriously and not communicating the problem very well. After this issue I won't be coming back to Valvoline. Plus some of the guys that work there are super condescending and rude towards women.

This review is entirely because of the amazing Tech Cassie! I always dread getting my oil changed…read morebecause my experience has been being talked down to or trying to be upsold without a genuine explanation of why/how something would impact my car. Cassie discovered that a different Jiffy Lube had been using the wrong oil on my car, and let me know that it was not a big issue but explained what oil would be best for my year of car and why. Ulimately cassie is the reason I'll keep returning to this location while I'm in the area.

Brought my car in they were done in two hours for brakes and pads. Excellent customer service.read more

I brought my car in because of my passenger side window that would not roll up. They were able to…read morefigure out a very complicated problem and come up with a solution. They also fixed my leaking gaskets and replaced my spark plugs and my car runs like brand new! Thanks to Geoff and crew for getting me in and giving me a good deal on my service! Geoff was very thoughtful and helped keep the cost within the estimate even though it turned out to be more complicated than expected. I highly recommend Geoff and his crew at Gaynors Automotive located at NE Hwy 99!

Did not keep commitment, sat on truck for 2 days without even looking at it and caused me to lose a…read morejob.

Extremely expensive to have your oil changed! Over a hundred dollars. The guy who did the actual…read morework was great or I would've given it a one star. The manager is rude, was very short when asked any question. Won't return here. Update: After arriving home and taking a look at my newly washed(before my oil change) car. I'm wasn't happy. Not happy at all. There were oil smudged hand prints all over my car. I had to reward my car and dry towel the smudges off. Won't be back. Promise

My dad took MY truck because he has had good experiences with the owner. the owner isn't there much…read moreanymore. I have MY truck in the shop now. MY truck was running perfectly fine, but it didn't have air coming into the interior of the truck. We left it there to figure it out, on Thursday THIS week to get checked out. my dad had to make a phone call to find out the diagnosis at 4pm and they said that "suddenly" the air conditioning compressor had seized up. (The original quote was $374 with the cleaning of the internal fan. Then the estimate turned out to be $733, with the Ac compressor) Consequently I AM STUCK AT HOME . My dad called at 9:30am and they hadn't even started working on it yet. And happenstancaly the mechanic had a short day on Friday. Hopefully MY truck will be ready on Monday without much more payment.

Very friendly service, everyone was professional and very informative. As soon as we pulled in…read morethey offered us something to drink. From then on, the way they all communicated to us was amazing. I appreciate professional attitudes and this place knows exactly how to treat their customers. Great service over all. Highly recommend

Fast, courteous service... and they did a great job. They did try to upsell a lot of different…read moreitems like oil cleaner, fuel injector cleaner, and differential and transmission oils. My vehicle is a 2022 with 22K miles on it. It does not need that crap and I will go to the dealer for the CVT maintenance. Most of that cleaning junk is handy for a poorly maintained vehicle with 100K plus on it, otherwise it is a waste. And some auto manufacturers will even void your warranty if you use them! So while the upsells were annoying, the service itself was great.

We got the oil change from meineke, and they gave us a huge list of things that needed replacing,…read moremost of which i think they just saw a female and started pushing buttons on the computer to add things- They did a good job on the oil change tho-

If a negative rating could be issued, it would be -2. Started a routine maintenance on 2/20/26 for…read moreoil change and they suggested valve gasket replacement, which I agreed. Service completed, drove the car home with strong smell of gas permeating the car. Upon arriving home, gasoline and oil pouring out of the engine. Called the shop, they authorized a tow back for repairs. Discovered they had cracked the fuel line during gasket replacement and parts had to be ordered for warranty work. Work completed four days later and brought home. Drove the car for a week with the strong smell of gasoline and burning smell still apparent. While thirty miles from home, the engine began smoking and for safety concerns, found a auto shop as soon as possible who kindly took me in as an emergency case due to possibility of engine fire. Inspection revealed that the installation of the gaskets were improperly installed, resulting in oil being leaked/sprayed all throughout the engine the week it was being driven. Over two quarts of oil had been discharged. The shop performed emergency repairs, and thoroughly steam cleaned the engine to remove all the residual oil resulting in another repair bill. They were awesome and pretty much saved the car from bursting into flames. Returned back to ask for a refund of the original bill as it was faulty workmanship and had to be redone for safety reasons. Jayden (manager) said the warranty had been voided and no refund would be issued. He referred me to call corporate Meineke, who took the complaint and said that the shop itself dictated refund policies, not headquarters. They apologized for my terrible experience, but it was up to the original shop. Basically, Jayden sent me on a wild goose chase. Evidently the policy is more important than personal safety. Long story short, original work cost $475.00 for shoddy installation that created a severe safety issue. Rework and clean up cost $ 510.00 for excellent customer service under emergency situations. You do the math and decide for yourself. I'm returning to the shop who went above and beyond in rescuing me, and my vehicle from bursting into flames. Pretty sure this review will be deleted. It's pretty bad press.

I didn't have any service performed here -- just had my time wasted. And frankly, that deserves a…read morereview. Here's the situation: My Mini Cooper's brake light came on, so I took it to two different auto shops for assessments. Both techs gave consistent feedback -- front pads needed replacing, rear pads had some life left, and the rotors could be resurfaced. One shop quoted $700 (with brake flush), the other $850 (flush included). I was just looking for one more quote before making a decision. I called Meineke on Monday, June 9, and spoke with Rodney. I explained I needed a quote for front and rear brake pads and rotor resurfacing. He insisted I bring the car in before giving an estimate -- fair enough. I told him two other shops had already looked at it, but agreed to bring it by. When I showed up the next day, two guys were standing around in the garage chatting. No one acknowledged me until one finally walked over -- reeking of cigarette smoke so intensely it was genuinely off-putting. I explained I wanted someone to take a look at my brakes. He asked if I had an appointment. I didn't. He told me they'd need to put the car up, takes about 30 minutes, so I'd need to make an appointment first. Fine. The other two shops didn't require this, but okay. Not to mention no one else was there. I made an appointment and came back the next day. Same cigarette-smelling guy sees me, then immediately calls someone else over without saying much. Strange. A second man comes over and asks if I'm the Mini Cooper. I confirm. He starts in with: "Well, hard to say what this'll cost -- it's a European car, you know, blah blah blah..." Then he says, "We'll take a look and probably get the work done today." I clarified -- again -- that I was only there for a quote. Then he drops this gem: "Oh, we don't resurface rotors -- we only replace them." Really wish Rodney had mentioned that when I called in the first place. That was the whole point of coming in -- to compare quotes apples to apples. Instead, I got vague answers, unnecessary appointments, condescending tone, and no usable information. Meineke, if you want people's business, try listening more and talking less. And maybe lose the mansplaining while you're at it. Thanks for wasting my time.

This location is on HWY 99 in Vancouver Wa…read more Do not go to this location!!! My husband took his Dodge Ram 3500 in for some minor work and maintenance. They proceeded to tell him he needed front and rear differential work. He agreed because it had been a while since he had done maintenance. This time is an actual list of what was suggested and performed: Front brake service; removed and replaced front pads and rotors, removed and replaced front disc brake calipers, Brake fluid flush Differential fluid service front; removed and replaced front differential pinion seal and front axle gear ring, replaced differential cover and gasket, PVP differential fluid, SKF differential pinion seal(front and teal axle), Fel-pro axel housing cover gasket Remove and replaced front disc suspension shock and strut both sides Remove and replace transfer case output shaft oil seal; removed and replaced front disc fluid front transfer case output shaft oil seal, transfer case fluid seal. This cost $4000 We drove the truck less than 20 miles and the front wheels totally ceased. It took 4 different tow trucks to get it on a flat bed w/o dragging the tires and causing more damage. It was pretty clear to everyone trying to help it was a problem with the front differential. To our horror the shop took ZERO responsibility. Saying it having no fluid in the differential was caused by a clog that they didn't know about. Mind you, they removed the fluid, replaced the fluid and put new seals on. We were told there were pictures to prove it. We've asked several times for the pictures but have yet to see this so called evidence. My husband Fernando has tried to call the corporate office several times. Constantly being told he would get a call back in 48/hr. Still no call even from corporate. We ended up paying an additional $2000 to get the damage fixed and the truck usable. I have never been so disgusted with a shop but more so the corporation that treats hard working customers like pieces of crap. Not even worthy of a single call. If I could give this experience minus stars I would. It would be nice to hear from corporate since we have been dealing with this since 7/31/2025. Doing business like this is shameful

Bought tires from here & they ended up being warped from the start, without realizing it. Drove on…read morethem for 6 months & then my steering wheel started uncontrollably shaking. I brought my car in several times for them to fix, yet the shaking would come back. Was able to talk to the manager, Tony, and after a frustrating conversation, he ended up calling me back and giving me 4 brand new tires to resolve the issue.

Came in today for a alignment. Got help by Hunter and the…read morecrew. Good service and customer service !