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    Walmart

    2.6 (25 reviews)
    Closed 6:00 am - 11:00 pm

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    This was the worst experience I have ever had at a Walmart and probably the top 3 worse retail encounters of all time. I had ordered 2 Tires from Walmart.com they sent the wrong size 19.5" truck tires. I started the return and they sent clear instructions and the location to bring. See picture, Harleysville 1st one on the list. I walked in and was questioned by an employee Name "Jeri" She said you can't return those here you have to go to a store thats not a D1. I told her I had instructions to bring to Harleysville. She said she didn't care! Then she made it clear to me that she was not going to argue with me? I said I wasn't arguing I have written instructions and you don't even want to look at it. She only had a verbal. I asked her for a manager and she said she is the manager. She refused to help in anyway shape or form. I told here i want to talk to a manager above her. She, Jeri - pointed to the sign that said Amanda and you can call her and walked off. She must have called the front end manager "Larry" (A very more professional approach to the situation) At least offered to read the my email about returning the tires. He explained in a more professional way that he could not take the tires and would help me put them back in my truck and can take them to Norristown. I explained how heavy these 19.5 RV truck tires weigh and would have to go through the same process again. Neither would call corporate as I had it in writing and did nothing wrong and followed the instructions. I called corporate customer service and spoke to Danilo who I had to give the order number and explain the entire situation. She put me on hold for over 35 minutes. See screenshots. While waiting the "Manager" Jeri was at the customer counter and a customer wanted to return a sealed box of Christmas candy. Jeri told her she can only exchange for the same exact item. Which sounded good until she said "I know it is a DUMB policy." in front of me and other customers. made me question her actually being a manager. I knew Larry was by the way he conducted himself. after 35 minutes standing in Walmart another representative and picked up named Princess. I had to tell the story again. she put on hold after the 5 minute conversation and she seemed concerned. She puts me on hold for another 17 minutes.(See screenshots) gets back on and says I will work on processing your refund. Puts me on hold for another 7 minutes and then it hangs up. Or the call ended. I call back and go through the entire process with a 3rd rep. Now I am at and hour in Walmart missing my daughters birthday dinner. But I asked for a manager this time and asked not to be put on hold. A Manager got on spent another 10 minutes explaining to the 4th person. I took pictures of the tires in front of the store sign (See pictures) and left and Jeri made a snide remark do what you have to do. After an 1 hour and 30 minutes on the phone I got a refund. I made it home in time to have cake and sing her happy birthday. I went through all of this for an unwilling unmotivated unhelpful manager at the Harleysville Walmart. What should have happened or said was Jeri -(Wasn't Said) " I'm sorry sir, we don't accept returns like that here" Eric (Was Said)- But I have instructions that said bring them here. I have it in writing plus they were very heavy and would be difficult for me to lug the around again. Jeri (Wasn't Said) - "let me see the email" "Let me call corporate Customer Service on your behalf to see how I could help you with this" " I wouldn't want you to have to lug those heavy tires to another location" "We have trucks that send returns back maybe we can figure something out for you. Eric (Wasn't Said) " Great, thanks for all of your help, you are too kind!" Instead I spent over 1 hour and 30 minutes and eventually left the tires and got my refund. See pictures. Jeri should be reprimanded or go to remedial customer service training at the bare minimum. And maybe should bad mouth Walmarts return policies in public and in front of customers. She thought it was funny with her smug comment

    An example of awesome TV shows they carry, this one is my favorite cartoon as a kid!

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    12 years ago

    As good as a walmart gets, I'm afraid. Although, many of the cashiers were extremely nice, so don't fire what you've got, now, Walmart!

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    9 years ago

    They don't even answer their phone. I called twice and let it ring about 25x each time.

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    Hennings Café has completely brought me back to life…read more For a long time, I've missed KREATION in Los Angeles, and it seem like no cafe/juicery would come close--but Hennings filled that gap. Everything is made to order, incredibly fresh, and just consistently  good. I know this is preposterous to say, but I even love their straws! I love the Health Nut smoothie and I already know the açaí bowls are next. Starting my day with one of their protein shakes is the next level day! The baked goods are also delicious - I really enjoyed the blackberry scone. The quality shows in every detail, and the staff deserve just as much credit--they're kind, hardworking, and make the whole experience the best! please don't forget to tip if you can--just because there isn't a tip jar out doesn't mean you can't. It's so fun to get tips! You get to be a part of that! This grocery store café has become part of my go-to for gift cards too, because it's just that solid and lovely! Thank you! Support local.

    Hennings coffee house is nestled near the stores prepared food section. It's a counter with a…read morepickup area and an ordering area. Every time I shopped I was always intrigued I would see the signs for coffee and smoothies and look at their little baked goods case contemplating trying it. Finally I did. I had downloaded the app and knew you could order ahead - this is such a great option, but I did order in person the first time! I like ordering ahead because you get alerts about when it's going be ready plus it makes it very easy to customize. Their entire menu is online including specials. I also like that they have "happy hour" and it's $1 off. I literally love their coffee and honestly would get it everyday if I lived close.

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    Walmart - deptstores - Updated May 2026

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