I used the drive through to receive my medication yesterday and everything went fine until the…read moreDoctor came to the window to tell me how the medication was to be taken. She was speaking very fast and when I tried to ask her to slow down she continued to talk over me and even faster. It was like trying to communicate with a 16 year old girl. This has never happened to me at a pharmacy ever. It was as if she was only telling me the instructions because she had to. After she finished she told me everything she said was on the bottle. She also never iterated that I should spread out the two pills I'd be taking daily. I proceeded to read the instructions but still managed to take the medication wrong. I believe it was because of this incident. This was unprofessional as we are talking about medication here. I then called to ask if how I took the medication was ok and I know I the call was answered by the same woman doctor. She had no answer for me and again was rushing the conversation. Rather that she needed to call my doctor? This has never happened to me before. I believe a Pharmacist doctor should know the answer to these kinds of simple questions. She told me she would need to call my doctor and call me back. She did call back with decent news which was great. My only advise here is no matter how busy somewhere gets that the pharmacists take their job more seriously and take time in explaining how medication should be consumed properly. Also, it is unhealthy for her to be moving or talking that fast. No one should have to receive their medication this way!

Extremely disappointed in the service that we received here. Came on a Wednesday evening with my…read morefriend for his passport photo, as Walgreens offers a free digital copy with purchase of a printed copy. There was no line, so the store associate took his photo and uploaded it to their system. After, we inquired about the free digital copy (which was advertised on the Walgreens website as well as on the signage in store), the associate said they had never heard about it. He eventually reached out to a coworker who confirmed that the free digital copy was in fact a valid offer. Once my friend paid for his photos, he checked his email as the photos are supposed to be emailed upon purchase. Unfortunately they were never delivered, so we asked the store associate if there is anything he could do. He did little to look for alternatives and simply stated that it was not possible to get into the system to resend. The printed photos weren't the best quality (the background appeared a bit gray) so even when uploaded to the passport site, the photo was disapproved. If you are looking to get new passport photos, I would highly recommend looking elsewhere.

All employees here are 100% rude to the core. When you ask them a question the response is " oh I…read moredon't know ma'am " with an attitude tone. They think we owe them everything and we are not going to survive without these people there. Beautiful and attitude can go side by side but them no beauty just attitude!

If I could go with zero stars I would. Nothing but a string of bad customer service and rude…read morepersonnel. Nothing is ever ready on time and frequently out of regular medicines that my Mom has been in for years. I call days in advance to refill a prescription, call before I head over and told the prescription won't be ready for hours. I wait several hours and go there and still not ready. I can't drive at night and my Mom can't drive. This prescription can only be picked up in a certain day so now she is without meds again for a day. Filling this prescription and then we are out!

I have been to quite a feel pharmacies, Walgreens, Rite Aid and CVS. Since Walgreens closed a few…read moreof their locations it became hectic. I would get messages saying my prescription was ready, I'd go wait 40 min only to be told it wasn't ready. I had similar experiences at the others. But when I came to Pax Pharmacy; unbelievable!!! The customer service was incredible, I felt like I was a royal. They were on top oF everything. They are quick, organized friendly and caring. They get all pertinent info from your Dr, they call your insurance AND they try and find you coupons for your other meds from the drug companies themselves! I didn't have to worry and wonder if I was paying too much if they had the correct info or worry about it being ready on time BEST PART EVER THEY DELIVER FOR FREE !!!! My husband once came 10 min before closing and they stayed open and helped him so fast, No other pharmacy has ever done that. I was so appreciative bcz it was an emergency from something bad that happened. I am so in Love with this Pharmacy I'm making it my mad mission to tell everyone and anyone to come to this pharmacy. Once you see the exceptional service you receive here you too will refer people here.

Been using Pax for about six months and had a great experience. Have even utilized their delivery…read moreservice a couple times. Nice staff - would recommend to anyone looking for a pharmacy!

Sunny Bay is a small pharmacy located in the Optum medical building near Olive Garden on Huntington…read moreDrive. I've been coming here for years now for my medications. Everyone here is always kind and attentive, even on their busiest days. It's super easy and convenient to request for refills on their website online. It's never hard to find parking! There's a big lot, plus a parking structure right next door. Highly recommend!

After dealing with "corporate" pharmacies nonsense for far too long, My Dr recommended sunny bay…read more Bob and staff are top notch. Knowledgable, friendly, never too busy to help out. I've been going there for a few years now, and will go out of my way to go there. I can get flu vaccine, tetanus, Covid (not likely but available) shingles, etc. highly recommend

This location is often very disorganized and I find it hard to quickly run in to find the items I…read moreneed. I've visited this location on different days and different times, but they always seem to have carts blocking the aisles and bins of merchandise on the ground, but I can never find anybody to help me. This is a particularly acute problem now that everything one might actually purchase is locked away to prevent theft. The only time I can ever find somebody is when the staff want to close early and try to prevent you from entering for an urgent item. (Thankfully, they only stopped letting people in after they noticed me enter roughly 20 minutes before closing...) It's usually faster to drive further to another store. Don't waste your time or money here if you have other options.

Stopped by this CVS Pharmacy to pick up some vitamins I needed, and I was impressed with the deals!…read moreThey had a promotion--buy one, get one 50% off--and I was also able to use my $4 digital coupon. I ended up getting a great deal on Fish Oil (Wild Alaskan, 360 capsules, half size). The store was clean and organized, making it easy to find what I needed. The employees were nice and smiling, which made the experience even better. I used the self-checkout, which was quick and convenient. Overall, a smooth shopping trip with excellent service and great savings!

Really every time I've come into this CVS the restroom is out of order! Come on! Aren't they…read moresuppose to have restrooms for customers

This is for the pharmacy. The person that assist me all the time is Melissa Hunter. I gotta let…read moreyou know. This Lady is wonderful. She is so old school and treats. Everybody's so well. She's so quick. She's so polite. I think she deserves employee of the month. I believe. She also deserves a raise. Beautiful young Lady. Always brightens my day. No matter if I'm having a good day or a shout out to Miss Hunter.

We came past midnight and my husband I found it more funny that almost every aisle had an employee…read morelooking down it at a time. A lot of shelves have that glass window in place but there was an employee nearby to help you always. It's stocked up, like actually stocked up and I found exactly what I needed for my trip at this time of night. It was handy and convenient though they were standoffish but I get it, it's past midnight and we're in the city. I would recommend if you're in a bind and need stuff, this place is stocked very well.

Operation Manager Le deserves 10 stars!!…read more I mistakenly put the wrong rewards number and she graciously took the time to find the coupons that I inserted into the machine. CVS is so lucky to have her!!!

When the ownership of Best Buy Drugs changed hands a few years ago, becoming PAX 2 Pharmacy, Sierra…read moreMadre faced a real problem. It's a small town and set in our ways. The community is admirably resistant to chain stores (the one survivor can be found dispensing charred, overpriced coffee worldwide), and if PAX had not decided to move here we may instead have had one of the indistinguishable chain drug outlets. Instead we now have a splendid example of a superior, locally-owned business that is both professionally top-notch (I'm a geezer; I know what I'm talking about) and exquisitely attentive to its clientele. The pharmacist/owner, Bella, has a comprehensive knowledge of pharmacy, naturally, but is attuned to her customers. She has retained the staff who have been here for years, and brought in some outstanding people as needed. In short, even if I lived in Pasadena, I would still trek to Sierra Madre in order to get the sort of personal attention you receive here.

Can answer most any pharmaceutical question. Honest great…read moreprices convenient Takes Medicare & most insurance

Pharmacists HE well-informed and able to answer questions about medications, their interactions,…read moreand proper usage. Friendly and helpful staff can make a big difference in my experience.

Staff is always friendly , kind any time you go. They all say hello and seem to be happy. They go…read moreout of the way to help you! I get vitamins from them that my Dr had sent me to get over 3 years ago and every 3 months I go and they still are so very helpful! The value of the vitamins are great, and the cost . I drive from Glendora to West Covina and worth it.

some of reviews I agree with, their pharmacy is the quickest and fastest of any CVS I have been,…read morethey would say time ready and it is always ready prior to the time. And comments about the service, well they are doing their best. It is obvious they are short staffed- despite having the kiosk registers- you usually have 1 person helping with that and being the manual cashier and managing photos and the phones. Imagine 1 person doing 5 jobs??? and I often still see people complaining or not treating the employees with grace and kindness, come on!!!! and why are you always short staffed here???

They promptly call back and are helpful. Lines for the pharmacy can get a little long at times, but…read morethey move quickly.