Had a script called in to this pharmacy mid afternoon. Estimated wait time for it was for the…read morefollowing day at 11am. This is completely unacceptable for an established patient, especially for a non-controlled substance. I stopped there on my way to word at 630pm to see if it was ready and was told "you can come in and wait for 30minutes and it should be ready." By 9pm It still wasn't ready so I called and after being on hold for 19minutes, the tech told me 15 minutes. I took my break at work early n ran across the street to pick it up before they closed and at 945pm it still wasn't ready and I had to wait even more. Horrible costumer service and no efficiency whatsoever. Go to literally any other pharmacy unless you want to wait a ridiculous amount of time for a medication that should realistically only take 1-2 hours to fill.

Pharmacy VERY unprofessional it's always something. I had a script faxed over for my mother, after…read moreleaving me on hold for over 30 minutes I decided to go up there to find 7 staff behind the counter and the phone still ringing. I gave the young lady all my mom insurance information. She told me it'll be ready in 24 hours. I received a message saying ready for pickup but when I went to pick it up they said, she wasn't in there system. Never will I trust this location EVER

Best pharmacy I've ever been to. They are efficient, knowledgeable, quick and have an amazing…read morestaff (Amar is my personal favorite). They will bend over backwards to get you what other pharmacies tell you they can't get.

Best Pharmacy I have ever been to. Friendly, respectful always remembers my name. I would highly…read morerecommend for people to use this Pharmacy.

Great place they know me when they see me I seldom have to even tell them who I am and when I call…read morefor refills they know what I need basically without me telling them. Their prices are competitive and they are very knowledgeable about their products. I highly recommend them.

I was a loyal customer with the Family pharmacy on Fenton rd in Flint for about 2 years, and…read morealthough I was meet with poor customer service and the blonde head pharmacist who had the personality of 'a rock' and who was always rude and short with me I continued to have my prescriptions filled there due to the convenience that the pharmacy was located about 5 mins from my home and also the fact that larger commercial pharmacies I had used in the pass became such a hassle with my medication being out of stock or the medication had to be ordered. I thought Family pharmacy would be a better choice for me so I ignored some the "red flags" I experienced when I joined Family pharmacy starting the poor customer service you recieve when you walk in to pick up your prescription the counter lady never greets you with a simple "hello, or May I help you" instead you get a blank stare until you speak up to tell her your name and you are there for a prescription pickup. The hours and sometimes days it takes for your prescription to be filled is ridiculous, you are given no updates on the status of prescription and using the Rxlocal app to check your status is not helpful because the app would show closed when the pharmacy was open for hours when you called in to check the status of your prescription the pharmacist was so nasty and would give a very long time frame when you prescription would be ready. Recently my prescription was sent to Family pharmacy by my Dr's office in error because I no longer wanted my prescription sent to Family pharmacy and choose to use another small local pharmacy my prescription was there at Family pharmacy for 2 days until I called myself to inquire was my prescription sent there in error and indeed it was, I asked the pharmacist why wasn't I informed after 2 days of my prescription being sent there in error she simply responded "You are right I guess I could of called you". this speaks of the unprofessional mishandling of your prescription needs. I have now switch to Big Brother pharmacy where the customer service, the speedy prescription fills, as well as the updates you are given without the hassle of calling to inquire the status of your medication the service all around is exceptional. I would not recommend Family pharmacy to anyone if you value your time and customer service is important to you.

this is where I grocery shop every weekend. they always have deals going on (better than Aldi…read moreusually) & always have stock available. staff always working and on the floor. I'm not sure why it's rated so low? I have nothing bad to say about this store.

Be sure to watch things u buy in boxes!! I purchased a Buddy heater, got home and there was no…read moreheater in the box. It was a chunk of mechanical junk. No customer service to help when i immediately returned to the store. so I spent the night with no heat anyway...

Great service under difficult times with the closing of Rite Aid. Thanks to all of the staff!read more

Staff is always nice and answers all of my questions. They go out of their way to help us find…read moresolutions when certain meds are out of stock or not covered. I also like we use mperks and earn credits for gas and groceries.

I called for a refill of my prescription last Thursday. They said it would be delivered to my home…read morethe next day. Today is Monday. I contacted them earlier today and they said they never ordered the prescription and they will not order it. They are saying they have a problem with my other prescriptions which I received last month and got 90 day supplies of them. THEY HAVE NO REASON TO NOT REFILL MY PRESCRIPTION. DO NOT DO ANY BUSINESS WITH THESE PEOPLE. I filed a police report about this. Im waiting to find out what I can do.

Used to be a great pharmacy now they don't even try to help you and aren't very friendly I have to…read morechange my scripts to somewhere else. Now my meds are late because I can't do it till monday Bonnie M

This is the WORST pharmacy I have been to. I have had 12 visits to this store, and NOT ONE OF MY…read moreORDERS were correct, many were denied. It takes forever to get a refill, plus the wait times and customer service are horrible. would give ZERO reviews if I could. I am tired of the apologies and no action. Choose any other pharmacy but this one.

I am amazed at the whole pharmacy staff. I occasionally have questions about insurance, and rather…read moreoften call with a question that they need to look up. They are patient on the phone and this week when I am on vacation states away, they noticed a med I needed, called me, and sent the info to my vacation city. They also look up if they can save me money on the more expensive prescriptions.

This pharmacy never has my medications in stock. I always have to wait past the date they are due…read more Now I need a prescription again and somehow it has been shipped from Arizona? Again, I am out of my medication now and can't get it because they have already billed it and had it set up for delivery. I am so tired of dealing with this pharmacy. We will be changing pharmacies today. We're finished with all the b.s. with Walgreens. I was even given the corporate phone number to figure out where my prescription and they were just as nonchalant as the store was. DONE!!!

The person working the drive up pharmacy window today was most unpleasant. Told me they were out of…read moremy script when I had already received confirmation that it was ready to be picked up. Watched them take medication out of another person's bag to give to me. I will not be returning to Walgreens Corunna Road.