I do not understand why people bring their non service dogs into Walmart and other retail stores. They are not allowed, and employees should tell these people to stop bringing them inside. But what is more ridiculous is a Walmart employee cleaning up after the doggies mess, and then telling the customer how cute the dog is. Enforce the rule, and don't worry about offending people who do not feel laws apply to them! read more

This is my to go store. Judging by all the people in it all the time I'm not alone. They have everything I need at a lower cost. The clearance aisle is great, always find something there. I buy food, towels, clothes etc. and I am never disappointed. Should add that it is always clean and employee's are helpful, polite and know products whereabouts. I highly recommend. Parking is plentiful especially for the handicapped. read more

I am so grateful that this location enforces masks. There are people with "medical conditions" -give me a break! If they truly have a medical condition they can order pick up or delivery. It's very clean and the workers have always been helpful. People need to stop being selfish and wear a GD mask for the safety of everyone. If they have a problem with it they can order delivery read more

Lets face it--you go to Walmart for value, not frills. I LOVE this store. And, whats not to love? Just about EVERY purchase here is dramatically lower than the usual supermarket. And not just 5 or 10 cents either. In many cases we are talking about a dollar or 2 difference and that adds up fast. The grocery section, although limited has just about all the basics one would need at a discount. Things like coffee, tea, milk, cheese etc. I have found work out type tank tops and t-shirts on mark-down for THREE dollars. Socks, underwear the same thing. (Perhaps its more of a guy thing to be excited about such things.) They have a great home section to get pillows and small appliances and just about every other item one might need. They don't seem to have a lot of employees but you don't really need them. I visit this store several days a week and always say "Why pay more?" Bravo. read more

This is one of the better Walmarts that I've been to. Parking lot is usually clean and the staff here is very friendly and helpful. You can't beat the prices and it's good to have a Walmart in the area that has a high cost-of-living. Are usually come here to pick up nutrition bars and barbecue supplies. They have the lowest prices around and there usually isn't a long line. Plus there is a self check out center. read more

This is the worst store ever. Bought three gift cards, and try to return. They will not after two minutes. One of the card, they didn't put the correct amount. Essentially stole the money. Can't fix this at the store and asking you to call bunch of 800 numbers where no one pick up the phone. This the worst service ever, and no is properly trained to handle transactions. read more

I was very impressed with the professionalism of both Robert and Eva in processing my exchange. They both took the time to reassure me they would be able to assist in accomplishing my request. During the process, they kept up conversation, making it a pleasant experience. I live in Laguna Niguel, and drove all the way to San Clemente as they were the nearest location with the item in stock. It was worth the drive!, and I am glad the transaction was held by them. read more

I was there to buy tires for my car.. I spoke to a salesperson and agree to buy the tires. I was told to drive my car around to the tire center .. I was met by ( Daniel) outside the tire center what a surprise .. I got the worst customer service in my life!!!i .. I felt like I was asking for free stuff he has no clue of what customer service is! Simply the worst customer service ever.( didn't buy the tires) read more

The tire center is absolutely ridiculous! Takes a half hour to be entered in their system for service. In addition, takes their three employees a millennium to patch a tiny hole. They're understaffed and extreme slow pokes; moreover, I might as well collect retirement here. Lastly, my dog won't even talk to me anymore after dragging her along. read more

Walmart - I wish Brooklyn would poop on command. - Department Stores Near Me - San Clemente, California

This is a pretty good Walmart. It has improved over the years since they opened. I feel like Walmarts in general have been improving. Before employees would be of absolutely no help, but they have gotten better, but still need improvements. This is a large Walmart, but not the largest and their grocery selection is very limited. However, when they first opened they had no groceries at all. It is located in a shopping center, with a large parking lot. Two separate entrances, a main one by all the cash registers and one closer to the garden area. read more

When you call this Walmart the hours say open until 8:30, on here it says 11 pm, but I just talked to an associate and was told they are open until 10 pm. I love the three different closing times!! Super confusing! It is a weekday, so I'm not sure what their weekend hours look like, but if you're wondering, they do NOT close at 11 PM on weekdays!! This Walmart closes at 10 PM!!! read more

Most times in going to this Walmart, not too many sales people are there to assist when needed. This is a huge shout out to one of their new employees, Kyle! He readily retrieved a coffee maker box atop the high palet and even though it was not the one desired, he researched my choice to try and find it! Walmart, you've got a wonderful new employee - many kuddos, and so many thanks to Kyle for making a customer so happy! read more

This is a great store and the employees are very helpful. But the customers always steal the show!

Stopped for service at 2:30 only 2 people in the auto dept. and "wait is 2 hours at least" This isn't the first time... but I won't be back... read more

Repeatedly frustrated by this location. They moved all of their liquor behind the "express checkout". The express checkout was never "express", because it's always manned by someone who doesn't seem to be able to master what is a very uncomplicated point of sale system. Furthering the frustration, is the fact that you can only purchase your liquor items in the "Express" line, so when someone has a card malfunction, or some other crisis, you're left standing for anywhere from 10-20 minutes, as we did this evening. read more

The lady at self check out needs to pay attention pretty much got accused of stealing when if she'd pay attention she would have seen my mom paying for the item I pretty much got accused of taking. read more

Ryder in the 10 items or less line is a gentleman!! Great customer service and very respectful!

My husband just re entry went here. Sadly no customers were wearing masks but even the employees weren't wearing them!!! Shame on management!!! Customers should be com read more

DO NOT BUY WALMART GIFT CARDS! Walmart does not provide security measures that would prevent or deter fraud as do Target and Visa Gift Cards. I purchased a Walmart Gift Card for my 87 year old mother for Xmas. She lives in another state. Before she even recieved the gift card in the mail, someone fraudulently used the information from the card to purchase 2 smart phones. These were purchased the day after I purchased the gift card At the San Clemente Walmart. Although Walmart has records of these purchases, and other detailed information on the theft, Walmart has concluded that they can't prove "mis-use". Walmart said that I can file a formal complaint with the Customer Relations Manager. I spent 3 hours on the phone trying to reach a "Customer Service Manager" only to be transferred 7 or 8 times (lost count). Eventually I was disconnected. Walmart doesn't care to protect honest customers with a better security system on the gift cards. In addition, I don't think they really have a Customer Relations Manager/department where customers can file a formal complaint. read more

If you need help finding something they are absolutely no help. There is no dressing rooms. I found a sweater but no price tag so I grabbed 2 that did same style same color just different sizes just to be sure they said no it's higher in price due to different size. The ones with prices were a small and extra large the one I wanted was a large. This has to be far the worse wal mart I have ever been too. read more

This review is for the auto center. I was here at 8. Still waiting at almost 11am for an oil change and light replacement. Absolutely ridiculous. Should not take 3 hrs for this. Don't go here read more

Customer service is terrible, asked if I could get a pack of razors and stood there waiting for 30 minutes

Closes 830 pm as of August 4th 2020 they get 3 starts because they don't update the hours they have good employees here but the management sucks and obviously they don't care about bad reviews read more

Casey, the coolest and most helpful Walmart employee I've ever met. Thanks for the info and help. Have a happy new year.

I had an experience yesterday with an incredibly rude employee. Her name was LAURA. I was in the makeup section when I politely asked Laura if she could please help me when she has a minute with getting me some eyelashes, she didn't hear me because she had AirPods in. So unprofessional. I politely repeated myself and made myself visible so she could see that I was asking a question. She looks me up and down, takes out her airpod, says "I don't have a key" and continued doing with what she was doing. I wish I said something right then and there but I was so shocked and confused that I just said okay and walked ALL THE WAY TO THE BACK to find a different employee to help me. Who was more kind. She said oh is no one in that department? I told her there was but she said she didn't have a key. She responded back with "I don't have a key either, but let's go get one" THAT is the correct response. Laura's attitude as an employee was rude and unprofessional. You don't have a key?? Then fucking get one, you're an employee here. read more

I went to get my tire replaced and I had an appointment for it, but it took 3 hours for it to be done It wasn't their fault for being short staffed but I would like to have gotten a heads up on the phone before making an appointment. Once they actually started working on my car it only took about 40 mins. I watched these poor guys get verbally abused by customers the entire time I was there. Walmart should start kicking out and banning rude customers when they start making a scene, take better care of y'all's employees. read more

There was one car ahead of me when I pulled in for an oil change. They verified my cell phone number and would call when ready. They don't answer the phone when you call the main numbeer aMd aaa to be transferred to that department. My car was ready an hour beefire I finally walked back over. The guy at the register tee says, "We got slammed". That is not the type of aanswer a customer wants to receive. He couldn't apologize. Just had me insert my car and show receipt to someone so I could get my keys.Customer servicece is the key to return urn customers. I won''t be back. read more

Absolutely horrible service. I tried to use their restroom after I was done shopping and I got Yelled at by customer service, because the bathroom is being cleaned - which I had no idea.... I said I'm sorry and waited... Another person went to use the restroom and she was politely told to go to the other restroom in the electronics section. Unbelievably rude. I have a bad kidney infection so getting treated that way was insulting and literally painful. I still can't believe it, but it's not like anyone here cares about customer service. Sad and disappointing read more

Too bad I can't put -5 stars. Some of the staff are so rude. I got yeld at just because I wanted another size of shoes. I also dropped 2x 35mm films so They could print them for me. And big surprise : they lost my films. Twice. Plus it's gross. Will go to the competitors ! read more

My boyfriend went to go purchase inflatable beds and was helped by JOHN excellent customer service he went above and beyond to help him out , even though they weren't on display he went to the back to check after two workers said they were out of stock. If your reading this JOHN we appreciate all your help my boyfriend was very happy with your customer service next time Starbucks on him !!! read more

Why do you hire people who can take back stuff at return I bought a item with gas brought back with gas in the blower and before I said any thing to zinat she areas was sir sir sir airing me please please 30 min really waiting thank you Barbra your amazing thanks to people like you I can give you guys one more star read more

I have to give their service dept 5 stars ! Ira is awesome . I have been getting my tires and oil changes for years . They are quick and reasonable and so very kind!! Ira in their service dept is the best!! read more

What you save in money with cheaper prices you pay in patience and rage. The absolute worst experience I have ever had with customer service happened right here at this very Walmart. After a lapse in judgement I had the oil changed in my car and set off on an adventure in incompetency. Long story semi-short, I left displeased with my experience and called wanting nothing more than to let my complaint be heard. Once I said my piece I was offered a refund and even though I didn't really want to waste my time going back I thought I might as well since their service was so terrible. But then it got worse. Upon returning I asked for the guy I spoke with on the phone and after waiting something like 10 minutes the assistant manager let me know that the phone guy is conveniently on his lunch break and I won't be getting a refund AND just for good measure makes sure to be extremely rude to my wife. I had gone from upset to irate and eventually the ass. man. told me he can let me have an oil change in the future but I will not be getting a refund. I'm not sure exactly what I said but I let him know that I would NEVER becoming back here so why would I want that? The hard hitting questions were all asked: 'Why was I told I could get a refund if it is, for some unknown reason, impossible?', 'Does the guy that I spoke with know he couldn't give me refund when he told me to drive back here?' and 'Where exactly is that I guy? I'm sure his lunch break is over by now.' But they were all met with non-answers, insincerity and so much disrespect I was sure he was the pink slime from Ghostbusters II - just leeching off my anger. Eventually I just asked where the store manager was because this was beyond ridiculous. The ass. man. informed me the store manager was not in today (of course) but that I could call Walmart's 800 number if I would like . All I could think was 'What is going on here?!?! Is this really life?!?!?!' I was livid and decide it was time to go. On the way out I stopped by the front desk and asked if the store manager is in. I was told he was so I clarified, 'The STORE manager, not ASS. manager?' 'Yes, the store manager' and the lady proceeds to calls him up to the front. Imagine my surprise when the ass. man. jerk walked up all smiles as if someone were glad to see him. Horrible, just horrible. read more

If there is a Hell, it surely resembles Walmart on a summery Saturday afternoon. Spandex, mullets, Nascar belt buckles and loose fitting teeth are commonplace. And don't get me started on the clientle. This place is SURROUNDED by million dollar homes. Where does the Walmart crowd come from? Sure, the prices are cheap, but do yourself a favor and drive a few extra miles to Costco or Target. It's worth it. read more

I visit this Wal Mart on a weekly basis...or even more. Usually about twice a week actually due to my work. And 99% I go, there's at least 1-3 cop cars in front of Wal Mart. That's a sign. A bad one. Me no likey. Eeeekkkk. Went today and the cops were even arresting someone that was caught dealing drungs in Wal Mart. Ugh. Thank God today is my last day at my job and I most likely will never visit this Wal Mart ever again. Stick to Target please! At least more classy people go there...and you'll never find a cop walking around there unless they're on break. read more

Disclaimer: I will not enter WalMart under any circumstances. If there is something I want to buy and only Walmart sells it, then I don't need it. This review is being written based upon the accounts of my wife's recent visit to return something. Girl at return counter apparently hates her job so much, she decided she was going to make everyone as miserable as she was. Employees in store have no idea where anything is, don't even ask them. Customers in store, for the most part, must be bussed in from some of the seediest neighborhoods in the world, because they are downright scary. I think most San Clemente residents would agree the new Target cannot open soon enough. read more

Walmart incompetence at it's finest. One clerk and this return line. Manager just stared and walks away. Oh, but we have a greeter and a receipt checker at the doors. Why? Why? read more

Walmart - people shopping in a walmart store - Department Stores Near Me - San Clemente, California

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It's Walmart. I mean, they have a decent selection of whatever you need. But the customer service here is horrible. I always feel like I'm really bothering someone when I ask where something is. The checkout people always seem mad about something. Sometimes I don't even hear a thank you.. read more

This is by far, the worst Wal Mart I have ever been to, and I am from the South so let that speak volumes for you. Customer service is a out right joke, if you ask for something the person you are asking looks at you like you have a third eye. Yesterday I was trying to get information about a toy I saw online that was "in stock" in my store.. I asked THREE different people, none of which even offered to help me find the toy. They were busy standing around pretending to be busy, one man even had the nerve to look at me funny when I asked, all the while his butt crack was shining out for the world to see, yet I was the crazy one.. Christmas shopping... I also once witnessed the little grumpy asian lady in the garden section yelling at a handicap person because he was asking her a question as she was ringing someone else up. It was stomach churning so much that I had to ask her to stop. Which leads me to another point, do you guys beat those garden center workers? Why are they ALL always so horrible? I can come in with a smile and leave disgruntled and irritated in a matter of checking out with some toilet paper when coming through the garden section. Thank you Sweet Baby Jesus Target is open!!!!! read more

Walmart pharmacy sucks!! They refused to fill my prescription and told me to go elsewhere...horrible service read more