I'm not sure why I bother trying to shop here. Today I wanted to buy a Braun electric razor ($250), and the Walmart website showed it was in stock here at the Allen Supercenter. I found the area where it should have been, but the shelf for this razor was bare. I went to Customer Service and was told they were out of stock despite showing 3 in stock on their system (the Cust Svc lady was very nice and helpful). So, I did what I should have done in the first place - go to the Lucas Walmart. They had the razor on the shelf as indicated on the website. In addition, the store was so much cleaner, brighter, and nicer. I made my purchase and trundled back home. Lesson learned, I hope. read more

Reliable for Delivery Orders I regularly order delivery from this Walmart, and it's been consistently reliable. Orders are usually accurate, substitutions are reasonable, and delivery is timely, which makes it a convenient option for weekly essentials. In-store shopping can be busy, but for delivery, this location works well and saves a lot of time. Communication through the app is clear, and issues--when they come up--are generally easy to resolve. Overall, this Walmart does a good job on delivery, which is why I continue to use it regularly. read more

Worsts Walmart. I asked 3 different associates and 1 walking around with a vest that says how can I help and didn't help at all! He claimed he claimed he couldn't help until the case that had electrical toothbrushes and I should ask the pharmacy. What are you in the store for?! Finally after 10 mins a lady walked over and assisted. read more

Well.... I actually had some one check my receipt after using the self check-out. I know this is "new" for people. Costco does it all the time to avoid theft and errors that occur during checkout. I understand that those checkpoints also are not trained on what to look for. It's a process. This fella simply stared at my receipt. I had 4 bags with 16 items. I'd have been ok with him counting the items in the bags! I'd even been ok if he actually did something that resembled something worthwhile. I'm guessing he wanted to see if I was going to go "Karen" on him. This was stupid! He was polite, I was polite. However, he was not sure why he was stopping me. He just stared at my receipt. And I do mean just stared at it. Walmart needs to educate the staff working the entrance and exit. Be consistent!! Check everyone!!!!!!! Everyone behind me was not checked. Go figure. I watched from the exit. They went through the self checkouts as I did. The thief's that raise the cost of products will stop shopping at Walmart, If the checkers would check patrons bags. With a quick count it's done! Also, I was trying to buy several Taylor lettuce products and the stockers, almost knocked me down. They were so rushed to get products on the shelf. No respect for people what so ever. Will I return? Of course! It's Wally World! July 2023 read more

See all

The Allen location off 75 and Exchange is always a hot mess. Customer service center usually has a lengthy wait. If you need to do a return, best to go when it's is not after business hours or on the weekends. When looking for things and trying to find a staff member for assistance is always challenging. Never find one on the floor or in the department areas. If you know what you need and where it is at, it wouldn't be so bad. Great for go and grab since self checkout is usually pretty quick. Don't like how if you already paid for the item they still have someone at the entrance asking if they can see your receipt and what you purchased. In that case, take the self check away and not make someone feel like they are a criminal. read more

Like to introduce the most honest man you could possibly meet.. He is the customer host at the Walmart Store 730 Exchange store his name is Syed I'd like to give a lengthy explanation and review but for some reason it keeps a racing my review spotlighting and bragging on The most honest man I've met this century.. Syed During the course of closing out my purchase my billfold when I pulled it out from front pocket money clip fell I didn't see it or hear it... Syed. Noticed it after I left and retrieved it. After I noticed it was missing at home rushed back to the store. When I saw and we made eye contact Syed, He smiled real big I knew that something good had happened.. The manager waved at me and gave me back my money clip with all of the money in it. Syed deserves spotlighting appreciation and we all have the privilege of saying hello to such an honest helpful kind man.. forever grateful Thank you Chris Peters read more

Walmart Supercenter - Department Stores Near Me - Allen, Texas

They scammed us by ringing us up for more money at the register while shopping for a service project and they did not speak English and they were incredibly rude. I will NEVER be coming back. read more

They treat their employees like crap! Especially in the bakery at the Dennison texas Walmart store. They are short handed and the manager treats the ones that actually show up for their shift like crap. Shame on them. Shoppers, please have patience with the bakery workers. read more

7/30/22. The scan guns were all broken and wrapped in a plastic bag. When we finished paying before we could grab our receipt and put in the star review from our experience today, I usually put 5 stars. The check-out guy jumped in right behind me and pressed 5 stars and then he walked away. I tried to ask him what just happened, but he ignored me and told the next customer to go to where I was standing and start checking out. It should have been a 1 star since I had big bins and the scan gun didn't work. That was unprofessional and rude. Update 8/1/22. Management called and asked for the employee's name. Came back to Walmart today and he wasn't wearing a name tag. While we were exiting we saw the same employee start an argument with a customer. He barged in between the family checking out and wouldn't give them space. Extremely rude and unprofessional. Seems like a reoccurring behavior for this employee. The video clip has been uploaded to Yelp. 1) Customer service training. Be polite, do not yell at customers, personal space, please and thank you, may I help you. 2) Have a manager on the floor to prevent these types of escalations and teach de-escalation. 3) Called Hilmer at (972) 649-0356 and got an associate instead. She said she can't help without the employee's name (added his picture to this update). 4) Ask the employee to wear a name tag. 5) Please discuss strategies in preventing these bad customer service experiences. Update 8/2/22 The Assistant Store Manager from Allen (Satish) reached out and we spoke. He affirmed that the actions were inappropriate and that further training will take place. He reassured me that this would not happen again from this employee. Super helpful and happy to hear that we can learn and move forward from these incidents. Thank you very much, Mr. Satish! read more

See all

I'd give zero stars if I could, however, one is required to leave a review. This review is in regards to the delivery curbside department of Walmart. Also, the customer service phone side of the entire store. My husband and I ordered a delivery of groceries recently. (I've waited to see if they'd respond to our complaint and they have not.) We pay for the W+ delivery which is an annual fee and isn't cheap. On our delivery we selected and confirmed a time of noon-1pm delivery. We received one notification around 2pm that said our delivery was slightly delayed but no worries it would be delivered. By 4pm and no delivery or update in the app (still showed on its way), we attempted to call the store. We called at least 10 different times with no answer. That included calling and using the prompts for every single department in an attempt to just reach someone, anyone. Not a single person answered. There was no way at all to reach the store directly. So, we decided to use the chat option online. That was also less than helpful and only magnified our frustration with the horrible customer service. We spoke to at least 5 different chat representatives, including 2 supervisors, to try and locate our groceries and resolve the issue. By the time we were done with this online chat it was nearly 11pm!!! Our groceries were still not delivered and the app still showed it on its way. Come to find out - the order had been lost in the system and it was NEVER going to be delivered in the first place! Obviously, there was a lot of communication that I can't detail here but basically they tried to pacify us with a $10 off coupon. We also had to cancel and reorder everything. The hassle, the lack of service and care, and the inability to reach anyone at the store was exhausting. The chat supervisor also tried to call the store directly and no one answered, ever. One supervisor lied to us and said he refunded us and that we'd also receive the delivery of groceries for free due to our hassle. In reality, he did refund the original order but he never resent the order. So we sat waiting for that order also. We emailed corporate and guess what, no response other than an automated response. It shows their lack of service starts from the top and continues ALLLL the way down to the delivery service. Walmart - act like you care because HEB is opening soon and they'll receive all our business. read more

Yes I love Walmart because nobody is too good for this place. They have everything you need and more but you end up spending less than other places. Now that I'm adulting 24/7 you need to appreciate groceries and the convenience of finding everything in one visit. This Walmart Supercenter in Allen is particularly my favorite place to shop for essentials/necessities. They have great quality fruits and veggies, store is always organized nicely and it's super inviting inside. I can't say the same about the other locations but this one is a keeper! Only downside would be that they don't restock quickly enough, considering it's a high volume store they should be on their A game. Still love shopping at this Walmart since I can usually find most of the things I'm looking for on a good day. What else can I say, nobody can beat this company when it comes to value and price. read more

Walmart Supercenter - Department Stores Near Me - Allen, Texas

See all

Went here and saw rotting fruit. Asked the lady if they had any other fruit. She wouldn't respond. Maybe because I didn't speak Indian. Very rude and gross. read more

Walmart Supercenter - Strawberries rotting so bad they are brown. - Department Stores Near Me - Allen, Texas

The last time I returned something without a receipt, they gave me a gift card. I tried to use it in self checkout but it didn't work so I just used my regular card (I had to run to work, thereafter). I assumed it was that particular machine. The next week, I tried to use the gift card but it still wouldn't work. When I took it to the return place, they said it had 0 dollars in it wand was not activated, so it was worthless. Walmart irritates me so badly, I decided it was finally time to quit going back. I'm done with them. read more

I love my neighborhood Walmart. My favorite thing about it is that it's always clean and organized, the shelves are always stocked and the prices are great. The only downfall is there are usually only 3-5 open lanes at a time so the wait to check out is longer than it should be. They are the only grocery store that price matches other stores ads. One area that can use a bit of improvement is the lack of interaction some of the staff members have with customers. read more

See all

This Walmart location has gone bad. No Water or Milk in stock. Prices keep increasing each week even though Biden says that the economy is better now. Employees don't know what day of the week is better to come to the store to shop when all items are in stock. I don't even bother to come to this store anymore. read more

So many people, both customers and staff, were NOT wearing masks or not wearing them correctly. I haven't seen so many people with out mask since the pandemic started . It's mandatory to wear a mask and the mangers are suppose to in force the law. I will not be back. There are so many other stores that are obeying the rules and trying to keep their customers and staff safe. Very sad they can't show some respect!. read more

Questionable sanitation....should be no questionable standards in today's world! Stopped by this location , 7:00 PM last Thursday, nobody sanitizing shopping carts. I asked the lady working the front door what carts were sanitized?...she stated all of them, they sanitize carts out front...as she pointed to where they sanitize the carts, nobody was there. Carts were pushed in all directions outside and in the entry. Not knowing what carts had or not been cleaned, I looked for the antibacterial wipes, none to be found, I walked out and went to Market Street where their folks work the entrance, wipe down the carts and pull them out for you. Walmart take this pandemic seriously, slacking on procedures is not acceptable! read more

Do not buy Walmart Family Mobile as it's a scam. They are a reseller that's been using GSM TMobile lines, and have been gone through several mergers and are now owned by Verizon, a CDMA carrier. When you call mobile customer service you will have a person that speaks little English scam you get another phone & SIM card that will work with Verizon. Walmart customer service won't help you, even after I told them their mobile customer service committed fraud. Go directly with AT&T or TMobile, and avoid the fraud and dishonest service that is now pushed by Walmart & Verizon. read more

As far as Walmart's go, this was by far one of the nicest ones I have been to. Having been here a little over 5 years now, it still felt like a brand new store and was as clean as a new store as well. Even though it was the holiday season, everything was neat and orderly. Even the parking lot felt clean and new. The design of the parking lot and the proximity to the doors seemed to make it feel like there was not a bad parking spot anywhere. The store itself had lots of employees and I was engaged multiple times and asked how my day was going. It almost did not feel like a Walmart. I have to say I was impressed! The other thing that impressed me was the ease of checking out. They have multiple self service lanes and even more lanes with attendants/cashiers. They were all moving quickly and efficiently. read more

If i could, I would give you ziro star, never ever go to pick up your orders from there, I ordered online to go and pick up my groceries from Allen , I was waiting in parking for 25 minutes called for help , They put me on hold for 10 more minutes and didn't help at all to solve my problem, If you don't know how to help people don't answer the phone , after 45 minutes I went inside to ask where should i go , Finally i could find the place to pick up my orders, Why Walmart is changing pick up area without any information for customers to know , There is no sign to pick up at all, Don't order online to pick up from Allen never ever read more

HALF USED kids colds medicine being SOLD here. Manager told me I shouldn't have bought it because the box wasn't sealed but ALL THE BOXES ARE NOT SEALED! The manager blamed me because I didn't look carefully. WELL I SHOULD I? Are you selling fake medicine? Are you re-selling medicine? Just so many questions unanswered because she thinks the false is on me. All I want is a medicine for my sick child who I have to drag in and out the house. read more

Walmart Supercenter - Department Stores Near Me - Allen, Texas

On December 24, 2023 I was walking back to my car on the parking lot. It was about 11:30 A M. When I stepped onto the sidewalk, Somehow I slipped and fell face down onto the rocks that line the sidewalk. I broke my nose and 5 ribs. I spent 4 days in Dallas Medical center. The pain is still terrific. I couldn't get an answer by phone; so I wrote a letter letting them know what happened; and asked if they had a camera on that area. No one has responded to my letter yet. read more

This store used to always look clean and nice and the last few times it's been a total disaster. Clothes everywhere, left in carts, boxes blocking the pajamas section.. a total chaos. read more

As far as Wal Marts go, I think this is a decent store. It's usually easy to get in and out. The only issue I've had lately is the fruit going bad rather fast. read more

Walmart Supercenter - Department Stores Near Me - Allen, Texas

See all

I was having some issues finding a product that I needed and an employee found me and asked if I needed any assistance. I explained my issue and they told me which aisle it was in and pointed me right towards it. Overall a great location definitely recommend if you need anything. read more

My earbuds fell out of my car while I was visiting. I tried calling multiple times over the weekend, each time letting it ring for about five minutes, but no one ever answered the phone. I finally had to drive an hour up there and found two people at customer service, but only one actually helping customers. They didn't even have them. I need them for work, so I went to electronics and asked for help. The lady there was rude and unhelpful. Her name was something like Minu. She pointed me to the section and walked away. I stood there for awhile, hoping she was just busy and would come help. She eventually put something in a case near me and walked away without asking how I was doing. I'm giving up and going to a different store. This isn't my first bad experience at this location. The only good thing about it is a young gentlemen who is in electronics at night. He is very nice and very helpful. If I could've waited until night to come back, I would have. He deserves better than this store. read more

I was here today and without a doubt, the produce department was the best in the business! My work takes me to many a Walmart and I have never seen a produce department this on point! read more

Walmart Supercenter - Perfect merchandising in the produce department.. - Department Stores Near Me - Allen, Texas

zero! grocery delivery is abominable. delivery is worse. plus they never answer the phone. the entire store never answers the phone!!! the worst customer service ive ever had read more

Every time I come to this location and choose self check out the employees watch me like I'm a criminal and today as I was scanning my items, my water did not scan and the guy was literally watching over my shoulder and startled me a little bit telling me to rescan it again. Which I was going to. The ones you don't watch are the ones who may be stealing. I have no reason to read more

I waited two hours for 22 items worth of grocery to pick up. I ordered these groceries at 1PM and scheduled for pick up at 7. The manager was nice about it and apologized but I WILL NOT BE back. read more

Ehhhh. First complaint, this parking lot was clearly designed by an idiot. Can't reach it from the access road to 75, and when you actually DO turn into the parking lot it's a blind, acute angle turn that practically guarantees you'll almost hit a car if they're trying to exit. I can't count the number of times I've had to slam on my brakes pulling into this damn parking lot, even in broad daylight!! That frustration aside, even inside I'm not impressed. It's brand new but seems poorly maintained. Disorganized shelves, random stocking issues, and a lack of employees for help. Also, if you go later at night they will ONLY have self-checkout open, even if you're buying a large volume of items. Exhausting and ridiculous to try and ring yourself up. Honestly, at this point, I only go here if there's absolutely no other option because nothing else is open and I can't wait until morning. read more

one star for in store customer service. The curbside service and experience is five stars. This review is to alert others that this particular Walmart does not accept returns or exchanges without a receipt even for items that are returnable/exchangeable per Walmart's published policy. Items such as food, clothes, and toys. This store's manager has used their discretion to not allow returns/exchanges without a receipt. I told an elderly woman that other Walmart's will honor their published policy and the associate behind the counter attacked me verbally for "telling her how to do her job." Even though I never addressed the associate and I know that it's not her fault, she's just following her manager's misguided discretion. One star for deviating from Walmart's return policy and not alerting customers to this change so they can make sure to hold on to their receipts and one star for associates feeling like they can attack their customers whenever they take things personally that have nothing to do with them. read more

DO NOT order delivered groceries from this Walmart. I have always had issues with Every order. Every one is delayed. I just had some lady who doesn't speak English call me 4 hours after delivery time and tell me my order is canceled. I called every department at this wal mart and no one answered. Does anyone work there? I finally got a call from someone who said Quami the team lead isn't working, and they could get it to me the next day and couldn't give a time. If you ever need any assistance from this Walmart you're screwed. Good luck! read more

I've visited a couple more times since my initial stop, and I still like what I see. The apparel and home & living departments are very large and have a wide array of products. The layout is nice as well. Automotive is very small here; I imagine they're not expecting a lot of DIYers in this area. Hopefully the quality of this store will stay high; it's very nice now, and we would like for it to stay that way! read more

My wife and I bought a rancid Bota Box of wine from this store last night. They will not accept open containers of wine. Read my complaint and both the managers Ash, Ajit and Corporate's response. Hot Tip !!!! Don't Shop Here!! read more

See all

I can't believe I'm writing a review for Walmart, it's something I never thought I would do. Walmart to me is like toilet paper, it's something you use, and you never really talk to other people about, unless it really causes you pain Today I came in for a couple of items that I don't normally buy, so I had no specific knowledge of where they were. When I got to what I thought was the general area come I saw in associate who is their calmer and her name was Ashley Not only was she extremely helpful, and walked me to wear that 2 things were, when one of them was out of stock, she presented me with a 10% off coupon. It turns out she is the manager in toys, and probably deserves the rank. Along the way I had talked with 2 other associates, and they were both very friendly and very helpful. I know Walmart gets a bad rap, but don't take out your anger against corporate policies, bloated executives, or a management ideal that is less than favorable for its employees on the employee's. Every person I met in this store that works here, is far more helpful any other Walmart I've been in... period. While there are definitely stand outs on an individual basis at other stores, this one seems to be a team effort, and not just a couple of diamonds in the rough read more

This has got to be one of the best Walmarts I have ever visited. There are some wonderful people in this world after all. I went to Walmart to go buy some groceries and one of my one dollar bill just would not go in the self checkout counter. I tried and I tried and I tried but the dollar kept on coming out. The self checkout cashier, Carolyn, went to her wallet and got her own card out and went ahead and paid for the remaining $.78 that I needed to check out. How many people will do that for you? Carolyn, you are an amazing person and I will call your corporate office tomorrow to make sure they know how amazing you are. Thank you for being so great. The people are so friendly plus they have everything in stock. Another person that deserves a shout out, and he only started a month ago is Zack! He knows where everything is at is so customer friendly. I go to this Walmart a lot because it's got everything in stock and beyond friendly associates. I'm a huge fan! read more

Wait in line and have to argue with the only register open. She insists she's closed. I tell her okay well I have wic. Apparently she hasn't rung up her own order multiple times only to find out it won't work because wic only works at the register. I tell her to call her manager if she has an issue. The woman behind me also had a self check out issue and she had an issue with the two of us. I'm Hispanic, other lady also of color, doesn't mention anything to the white people in line. Actually apologizes to them. I lose the receipt in my diaper bag and then get stopped for a random check because Walmart is now the new Costco and suddenly they check. Yup I'll be going to other grocery chains now instead. If I want to pick up a job as a cashier I'll come back here. Lame. read more

Pickup is always 20 plus minutes even when no other cars are waiting. Plano is managed so much better. Order to your car and driving away within five minutes. read more

This place is an absolute disaster.. One cashier open for 30 people in line while other employees stand there making eye contact and yawning. Our cashier was trash, literally the slowest I've ever seen and put every single item in its own bag. I'm talking a can of soup, bag. Cereal, bag. Tomato, bag. All separate bags and I had maybe 100 items. She didn't speak a word of English either. Target would never do this to me. NEVER coming back to this peasantry. read more