wow. Heaven. this is the nicest walmart i've seen in Georgia, well anywhere, thus far. I trek all the way past the gates of the toll booth on a hunt for a computer that's sold out everywhere. I make a phone call and, guess what this Walmart has ONE!!!! i'm on my way! the guy at the electronics department was so nice, Dwayne. Love him. Friendly and funny. Even escorted me back to the front of the store. There were bright colors everywhere, spacious. the air was crisp. there were girl scouts selling cookies...it was lovely. i NEVER want to go back to howell mill Walmart...ever! read more

Bought a couple of clothing items to just get home and realize my tank top isn't in the bag, checked receipt want charged But I never said I didn't want it, don't understand why isn't wasn't rung up, now have to go back and purchase it because I really need it to go under a shirt that is see through. It's a pain in the butt to go back. employees need to pay better attention! This Walmart also doesn't have a subway like most do so that is inconvenient read more

One cashier is unacceptable at 11 am!! Long lines and no manager noticing! I actually had to call the store and ask while standing in line to open up more cashier lanes. They sent ONE out and rather than grab the ones of us at front who had been in line the longest, the people JUST walking up raced to that lane. Walmart needs to get their act together and management needs to do a better job of making sure customers are taken care of. Numerous people were threatening to leave their carts of food and go elsewhere. I will go elsewhere from now on. read more

I visited this Walmart Supercenter on October 16, 2013. I was looking to purchase some cable ties and as I was walking through the store, I stopped to ask an associate where I could find them. She abruptly cut me off and said "I am on my lunch break!" and walked away. I found her behavior to be inexcusable and it would have only taken her 3 SECONDS to point me in the right direction. I realize Walmart has "low prices", but that doesn't mean they should also have substandard customer service. I walked around for almost 5 minutes trying to find another associate and finally found one in electronics. He led me to the cable ties and then also suggested I could check Home Depot. That's exactly what I did. If the associate recommended it, maybe he is on to something. On the way out of the store, the associate who was on her "lunch break" was standing at the front of the store gossiping with another associate. I hope no one else asked her a question they probably had their head ripped off. read more

Listen I understand pet lovers and that is great - but there are some of us that do not love animals. First to say ***I have no problems with people that need their med dog - these are dogs that has been given based on a medical problem.***I went to WalMart in Roswell and a family had their arm dog in the childs arms sitting on the meat case...this my friends is more then I want to buy. No one should be sitting their butts on the meat case nor should you have your pets in the stores. WalMart advise me that it is nothing they can do because each time they approach these people they say they have the dog due to medical problems. Wal-Mart I am also done read more

Posted hrs are until 12 am but upon my arrival at 10:25 pm the doors were closed, carts outside blocking the doors and a piece of paper was taped to the doors announcing that the store was closed. When calling the store number there was no pre-recorded information available nor was the call answered by a team member. Why post public hrs if you aren't going to follow them? Seriously?? I will not be patronizing this location again. read more

Called 5 times. Hung up on 3 times, left on hold and forgotten about 1 time and finally got someone the fifth time. The service on the phone is just as bad as the lack of service inside. When I asked where something was to the only staff I could find in a 50yard radius she didn't speak English. Why ha e someone work at ANY store ever in the US that can't speak English?!?! I go to this store as little as possible. read more

They have a decent selection as it is a Supercenter but I feel like this particular store proves how Walmarts are kind of going downhill. They have missing prices for many items then they have wrongly posted prices for other items which they do not honor. If you want to find some help ... good luck! If you expect an employee to actually be knowledgeable about an item or even its location... good luck! If you think the employee will take the time to do anything besides say a questionable (most likely inaccurate) isle number of an item your looking for ... well you probably get the point. Poor customer service! Just go to the Milton Target.... the prices are probably better anyways if you use circle app also Target will price match Walmart. Walmart won't even price match their own website. Save your money and save your time! read more

I just purchased a gift for my mom for Mother's Day and Walmart's website told me that it would arrive 2 days before Mother's Day. Now there's apparently delay in my package to be shipped and it will not be here in time for Mother's Day. I tried to get in contact with one of the employees and it did me no good. The customer service was terrible and if I had known that the package would have came in after Mother's Day I would have gotten the gift somewhere else. I'm extremely mad and disappointed in the customer service. read more

The manager Allison is terribly rude. I had an item I wanted to exchange for the same item because it didn't work and she flat out refused. I literally had to beg her and told her I would be out $25 as I just purchased the item the day before and she yelled "If I exchange this item, then I WILL BE OUT $25 DOLLARS!" I had a receipt and everything. I was so embarrassed! I asked to speak to someone else after Allisons long-winded excuse of why she would not let me exchange the item, who said that I absolutely COULD exchange it. Allison didn't like that at all. She began arguing with that person because it made her look bad. Then she picked up my item again, pretended like she didn't really get a good look at it before and said "Oh, this? Yeah, we can return THIS" as if she didn't look at it right the first time. Allison never apologized or anything and even had another person do the exchange. I have no idea how that woman is the store manager. She's antisocial and needs a job that doesn't have anything to do with people, period. read more

I woke up this Saturday morning feeling great. During my errand run, I Drove to my local wal mart, with the attempt to retrieve and send money to another location. I encountered Ms. Florence at the money center. Apparently Ms. Florence wasn't having a good day. I greeted her with a "Good Afternoon " and received no response. She asked what I needed while giving no eye contact. I advised her of my goal. To send and retrieve money that was awaiting me. She said, "ok". My transaction to receive my $, went well. I then stated to her I was ready for my next transaction. She proceeded to tell me that I am not allowed to send & receive and I will need to go to another wal mart to do so.... I stood there puzzled. Did my presence piss her off? Did she just hear bad news? Should I really care? I didn't come to wal mart to receive this... Then asked very politely, why she didn't inform me I was limited to 1 transaction PRIOR to initiating the first one. I informed her that I was very transparent with my goals for being there and at no time, did she stop to inform me that it wasn't possible. I would've prioritized my needs and sent the money rather than receiving it. She responded, "I'm sorry".... that's it.. I escalated to the customer service MOD Nadia, and within 5 minutes, she had my 2nd transaction taken care of. Somehow during Nadia addressing my issue, Ms. Florence finds her way over to Nadia's area, interjects herself explaining why I was there. Nobody asked her a question, yet she wanted to be forthcoming and speak on her behalf . Can you say, "guilt"?? Nadia proceeded, stating she hadn't heard of this policy Florence was mentioning. But afterwards...I was perplexed with the question... what's wrong with Ms. Florence??? It's Very discouraging to live in an affluent area, and somehow receive the wal mart non-customer service rep with the chip on their shoulder. Shouldn't they care?? Shouldn't their employees be vetted a bit more than a confirmation of a pulse. Does everyone thAt needs a job deserve one just because they need it? If they're not willing to work, why should they be paid? This isn't my first run in with a disgruntled employee at this wal mart. Bottom of the barrel customer service from the majority of those they chose to hire at this wal mart. At no other grocery store, restaurant, place if business in the area am I treated this way. If I were employed in the field of customer service, and couldn't provide customer service, I should find another job, or take a day off for the fear of being dismissed for the inabilities to do my job.... which is to provide service to a customer. I just don't get it. One of the nicest areas in the greater Atlanta area. A paycheck in your pocket after a long day's work. You're alive, breathing, yet mad at the world still @ 12:00 noon on a Saturday. Did someone take your shift you wanted? Is life that bad? Nevertheless... my day went on but needed to post about my experience. read more

This review is specifically about the VISION CENTER... I've gone to the Walmart Vision Center for a few years now, since Costco (which was obviously better) no longer accepts my insurance. I made an appointment for routine contact fitting/prescription renewal this past Saturday. It qualifies as the WORST customer service experience of my life. (Insert crying emoji if I could.) The actual appointment with Dr. Barrows was fast. He is helpful and professional. However, when the appointment was over, they only had one member of the support staff working to check people out. While I was waiting, several other customers came to pick up glasses and were told to return later, when the only tech who could dispense glasses returned from lunch. When one of the tech's returned and tried to check me out, she explained she could not give my contacts to me for another 20 minutes (I had been there for an hour at this point, including the appointment). I told her I would do some shopping and return. 30-45 minutes later when I returned, I came back to a huge line. Some of the same customers were there when I left! Luckily the tech saw me and rang my order; I was able to get the contacts since the appropriate personnel returned to dispense them. They gave me two pair of contacts for having to wait so long. Although that was a kind gesture, the whole process was exhausting, depressing, and gave me little hope for Walmart's future. Only another reminder as to why I NEVER shop there. #TargetForever Most importantly, these REALLY felt like precious lost minutes of my life I will never get back. read more

Same as every single Walmart. This place has the cheapest wine prices, so that is a plus. BUT the lines are terrrrrible!!!! Do not go here if you are in a rush because you are guaranteed to wait at least 15 minutes no matter what time it is. read more

This location is okay as far as Walmarts go. They keep the store pretty clean but the bathrooms are always a mess. No matter what time you go there always seems to be only 5 to 8 lanes open which creates long lines. For the most part, the prices are okay but you get what you pay for. The electronic accessories seem to be overpriced if there's not a sale. There is a Fry's around the corner that has batteries, cords, chargers and other miscellaneous equipment for a lot cheaper. I'd also stay away from the produce and meat sections. They aren't as fresh as Kroger across the street and the cost difference is minimal. read more

Vision Center-the Dr is great, knowledgable and kind...the staff is nice enough but they all seem like they're in a haze. No one knows what is going on, they all seem really confused. It's so odd. An spot for a check up took 2 hrs and there was no wait. They just seem so out of it? read more

Garbage. Customers are the worst. No wonder the staff just wants to finish their shift and bail. Too bad, used to be a good place. Not sure what changed except people in general just seem shittier these days. read more

This is one of the cleanest and brightest Wal-Marts I have ever been to. My one gripe is that it isn't open 24/7. Other than that, the parking lot is clean and well lit, very safe area, and always well stocked produce, grocery, and general goods. read more

I have mixed feelings about this Wal-Mart although what I am about to say seems to apply to all Wal-Marts that I have been to recently. This Wal-Mart is in a nice area and is very clean. However, their store setup is a little confusing. Their pharmacy is in an odd area and that is a little disorienting when you first walk into the store. Their grocery area is ok and as always you can find some good prices on things but I don't buy my meat here as the quality doesn't seem to be as good as just about any other place that I have ever been. They have some good prices on clothes too if you are just looking for jeans and a t-shirt and their baby stuff is competitively priced also. Now, about their pharmacy, and I am going to get up on my soapbox here,LOL.......The pharmacy itself in Wal-Mart is a never ending tale of woe for me and usually requires two or three trips to get what we want......we just had a baby and the wife is still taking some vitamins that you can only get by prescription. The prescription gets called in and they will give us two or three pills and tell us to come back and when we come back they won't have them and will proceed to try to give us something else. This just hasn't happened with the vitamins but also with other things we have wanted prescriptions for. I think I could go to their pharmacy and ask for a bottle of dirt and they wouldn't be able to produce a full bottle of dirt,LOL. The people themselves in the pharmacy in this particular Wal-Mart and others have always been friendly; it's just the overall operation of the pharmacies themselves that seems to be inept and I am being kind by using the word inept, "CF" would be a more accurate description if you know what that stands for. Anyways, I have probably had my last prescription filled there. read more

Its a good store. The manager really ensure that the departments are well organized and clean.

I went back here on Friday to get some more Six Star supplements & some other items. Needed some soap & some drinks for the gym, & found that their prices were really no better then Walgreens. The one plus was the same lady helped me with the self checkout, pleasent person. Is it me, or do the most unhealthy looking people shop at the mart? read more

Same as any Walmart really - actually no I've been to worse. Great location if you have an errand day or are grabbing a bite after. Stocked well. As per usual employees are not experts or knowledgable on any product whatsoever but I don't take that out on them. Got no problem with good working Americans. The only real negative I'd say is the meat at this particular branch isn't good. Not a good place to buy your beef. Always discolored, old. Not that beautiful steak we all love. I worry it's a lawsuit waiting to happen. Other than that keep up the good work and management: treat your employees nicely. Educate them. Excellent leadership makes all the difference read more

I never have luck at Walmart- the lines are too long, the employees at the entrance treat me like I'm a criminal, and their inventory is lacking. I go there for common items and they are almost always out of stock! What a waste of time. read more

Impressive customer service in a short-staff situation: I was standing in line for 40 minutes in a very warm walmart - with frozen and refrigerated items. After 10 minutes of not moving, I called the store and mentioned they needed more cashiers - nothing. After 25 minutes of not moving, VERY hot, with two young children and with food that would probably be spoiling, I asked the cashier to call a manager. When he came I proceeded, very politely and as calmly as I could, to tell him that after the lines, by the time I get home the frozen/refrigerated items would be spoiled, and that I wanted him to go get me fresh so I wouldn't lose my place in line. He did. By the time he returned with the items he had found, I had already checked out, but he had me checked out at Customer Service. He apologized profusely for the lines, and said that they had all the people they could. Not sure I believe that, but okay. Excellent service in a very annoying situation. Thank you, Bill. read more

Judging from prior reviews, I am not the first to experience the terror that is this Wal-Mart's customer service. I come here after work some nights with my SO, usually to pick up some food or a Redbox movie. They close one entrance around 10. It just so happens that this entrance is where the Redbox is located. On more than one occasion I have been verbally accosted by employees, yelling at me that the side is closed and to go the other way. If they don't want anyone going there, they should move their redbox machines. I have also been treated rudely by employees on many occasions. They act as if I am bothering them - it's their job! I work in the service industry, I know it's a tedious field. But a word to the wise - never let it show. Came here around Christmas Eve when it was hectic and asked an employee how her day was going to get a grunt and an eye roll as a reply. Absolutely unnecessary. Lines tend to get long around 11 as they close all but one register. Maybe they should take a hint from Kroger (across the street, have always been treated with courtesy) and keep self checkouts open. This Wal-Mart needs a serious management overhaul. read more

Bad customer service. I called about getting getting new tires and wanted to see if they had my size. I was on hold for 15 mins and didn't even get an answer. Some lady just kept saying to come in tomorrow. This was the third walmart that didn't have my tire size, only had one tire, or was run my incompetent employees. read more

Black on Black Discrimination - based on appearance I returned a tablet holder without a receipt and received a gift card. I asked for cash because it's how I paid. I was told: "this is the way I was trained". I asked to speak with the supervisor. The cashier stuck her head in the door and came back stating, "giving cash back is our discretion." I asked again to speak to the sup. Sam came out with a "could care less" attitude and advised me that I could go back to the store I purchased the product from. So - if the return is at the discretion of the store, what variables made her decide not to return cash to me? Because I had on a hoodie and shorts because I was on my day off and not in a suit. Or because my tattoos showed? I tried to get in touch with Mr Thomas Dunn the store mngr...guess who was unavailable - black on black DISCRIMINATION! read more

Store pickup - Worst experience with this location. Avoid this store if you can. I did a few times at this store and none worked out. Long wait or not being able to find the item in their back room were constant problem. Last time the ladies there refused to give me the item because my walmart account profile does not have the same first name as my driver license. I showed my picked up email that matched my legal name and everything else but it did not work. There was another customer apparently frustrated by their photo service. She saw her photos printed out but the same lady told her to wait for an hour because of "a process". We were the only two customers in the whole areas and they could not serve right. When I asked for a manager the walmart lady told me she was the manager. Really? Did walmart gave any training on store operation or customer service to their managers? read more

Totally incompetent service. Had to call 3 times for online order and pickup. Staff is rude and unwilling to help. Never seen this type of service at any other Walmart read more

If I could give no stars, I would. My issue is not with the store itself but with the tire center. I brought my own tire to be installed and was told it would be around 2 hours of waiting. So I had my boyfriend come pick me up so I wouldn't have to wait in shop. 5 hours later I still had not received a call and no one was answering the store phone. I was dropped back off at the tire center and not a soul in sight behind the counter. The worst part is, my car was sitting in the parking lot ready to go (for god knows how long). Not a single person contacted me to let me know it was ready. There was one mechanic in the garage and upon asking him where everyone was, all he would say was "I don't help people inside." Ok? I waited for another hour just for a long line of frustrated people to form and a Walmart manger to come "help." The manager made excuses and never once apologized. I waited a total of 6 hours to get one tire (that i had already purchased and brought in) changed. I will never be back and will tell all of my friends to stay away. read more

Do not buy gift cards at this Walmart!!! There is a scam going on to steal your money without you knowing. I purchased 2 gift cards and was charged for 2. The cashier then said that one of the gift cards did not activate so I wouldn't be charged. She went and got another gift card and I purchased that one. I always ask for an activation receipt-the cashier said that Walmart does not give those but to go to Customer Service. When I went to customer service and asked for the activation receipt, the manager told me that the numbers on my gift card did not match my receipt, so he said he couldn't help me because I did not purchase the gift card. Just to think I was going to give a zero balance gift card to a friend - that I just paid $15 for!! He was adamant and extremely unprofessional and said I did not purchase the gift cards and there was nothing he could do. The cashier heard the conversation and ran over to customer service and pulled out the first card (that she said would not activate) that I purchased out of her pocket. Magically the number on the gift card matched the number on my receipt. It was fully activated and she put it in her pocket knowing that I had purchased it, but would never find out. At this point I was beyond frustrated and asked for a full refund for both cards. They would only give me a refund for 2 cards, but I bought 3 (one was in the cashier's pocket). I no longer trust Walmart and believe that the cashier (Machelle) and customer service manager (Arthur) are working together to steal money (through gift cards) from their customers. Shame on you Walmart!!! I will no longer shop here. Target is so much friendlier and the quality is so much better. Oh yeah, and they don't steal from you!! read more

This one should not be visited by customers that would like to have a good experience in Walmart. Rude, busy from congestion, outdated, full of stock on the floor. read more

I have attempted on two occasions to order something for pickup at this Windward location. Twice at the time of order the item was listed that I could pickup same day. On both occasions once the order was in the system the order was delayed for at least 2 days. If I wanted to wait 2 days I would have it shipped to the house. This is not bad service this is no service. read more

If no stars were an option that's what they deserve but out of pity and the fact that was clean and well stocked. 18 people in one line. Then the manager comes over to help but doesn't open another lane or call back up cashiers for almost 20 minutes read more

The pharmacy at this location is very slow and doesnt put the customers first...i was left waiting several times until the cashier felt like coming to serve me. I saw it happen to several people as i waitwd for my prescription read more

Ordered some photos from here last night. The women behind the photo counter didn't even acknowledge me when I walked up. Then turned around and looked at me and still said nothing. She just went back to what she was doing. Another employee walked up and the woman asked her to take care of me. The lady looked at me and said "I'm on my break." Then the other women got my photos and checked me out. I cannot believe how horrible this customer service. I will never get pictures from here again. read more

Visited the store yesterday shopped in the men's section could not find any sales associate that spoke English or I could understand. This is bullshit! read more

This store does not even deserve to be rated the ONE star I had to give to write this review. HORRIBLE!! I work in customer service, so I've never been one to write bad reviews but this store along with it's management are a joke. The employees/managers I have seen and interacted with have been nothing but rude. I had to listen to the cashier whine throughout the entire checkout process about how ready she was for the store to close and how she didn't even want to be on a register. I get it, it's a holiday but if she didn't want to work, she shouldn't have clocked in. I Will never return to this location again. read more

This is really a review of one employee - Robert in the Garden Center. My husband and I were grill shopping 04/26/14. Robert was knowledgeable, but he was pleasant and willing. Our grill had a substantial scratch, so we were given a 10% discount. He even tried to get one extension off to better fit in our car, but the installation people had put the screws in so tightly, they wouldn't budge. He wheeled the grill out for us and assisted my husband in getting it into the back of our mini-van -- a somewhat tight fit. My hat is off to Robert. read more

Ugh! I know that Walmart has cheaper prices but the lack of customer service is awful. Over 15 minutes was spent looking for someone who could help me. When I finally found someone they had no idea where anything was. I showed them their online website said it was available in store. Still no luck. I was told over a walkie talkie by a manager that the website is wrong. So much for saving a buck=( read more

This store is a joke! Store manager Marvin is a complete idiot. Placed an order online for store pickup; received an email stating that my order was ready. I went to the store, guy finds my order in the system, disappears to the back and returns with only part of my order. This is where I lost an hour of my life in the hellhole that is Walmart. They could not find the item, could not agree to simply substitute it with an item from the sales floor, could not figure out much I had paid for the order or how to refund me my full amount. Seriously an hour after I entered the store, I left with no merchandise and only a partial refund. Cherry on top- not even so much as an apology from Marvin. In fact, I was asked by him to check the price of the item on Walmart's website with my phone- umm, no! I'm not on your payroll! Then told me that I would be responsible for watching my bank account to find out how much I paid and then call the store so that I could be refunded for the merchandise that I never received. I thought ordering an item online to be picked up in store would save me the misery of having to deal with their incompetent staff- WRONG! Now I remember why I shop at Target.... read more