Gennel, the worst supervisor at this Wal-Mart location, using unethical and racial remarks on Asian customers while there were people lining up for returns at this Wal-Mart customer service desk. Very unprofessional conduct and should be handled with respect to customers regardless of their ethnicity. The store overall was unorganized and the restrooms were worst than a fast food restaurant. But, the cashier was friendly and was greeted with respect. This Wal-Mart needs a higher education especially the lady Gennel needs be removed from this location. read more

Ew ew ew ew ew. Walmart is notorious for having 30 cash registers and only 2 open. This Walmart is just as bad. The customer service area is horrible, it's always hard to return something, and the clothing racks are never ever organized. It's virtually impossible to find something in your size. The grocery area is nice though read more

This Walmart is pretty shocked, I was surprised to see that there was a Wetzel's pretzels in there as well as a US bank and a subway, usually I only see McDonalds in there. I gave it a 3 stars because the bathroom or not to clean, and they had me waiting for almost close to 30 minutes before a manager came out. read more

Walmart Supercenter - Dont walk under the sign! Zoom in and you can see the pigeons.lol - Department Stores Near Me - Baldwin Park, California

After receiving rude service in store from a male employee I called the store a d Lisa was very helpful. She helped me find a product, directed me on where in the store to find it and let me know how many were left. Walmart needs more Lisa's. read more

Can't speak for any of the other departments but I went to the Deli area to get a Hickory Farm's Summer Sausage (it's sort of a hidden product when you try to find it on the Walmart website, http://www.walmart.com/ip/Hickory-Farms-Smoked-Summer-Roll-Sausage-10-oz/19766104 ) and ended up leaving with a Kaukauna Smoky Bacon Cheese Ball in tow. Martha was the employee giving out samples in the Deli area when I went in. Having no luck spotting the summer sausage myself, I enlisted her help and was immediately directed to the correct item located to her left lol. Anyways, she was really nice and I got to sample some almond crusted cheese ball, a white cheese and ham. The cheese ball was tasty and I really liked the ham, sadly I did not ask which brand it was. I ended up buying the last smoky bacon cheese ball, apologies to the young lady who had come back hoping to grab one too, nice girl. Checking out was easy, would've been an overall happy Walmart experience but my cashier looked scared of me... huh... anyways, quick check out, got what I went there for and got to try a new product I ended up liking. All in all, a nice trip. Extra star for Martha, having my item in stock, and introducing me to a new product. read more

no social distancing at all. The aisles are very crowded and some people don't have masks.

I am giving this place a 1 star for customer service with manager EMILI . I came a few days ago to return a gift card which I never opened and they did not let me. According to the Manager Emili no returns on gift cards even though NO WHERE in the store it states that nor in the policy paper they have. I was like okay then I'll just use it. Went today and Starbucks said it was not activated from the store. Here I come again asking for the store to help and I even showed the receipt. Got the same manager EMILI and she said oh I cannot help you. You need to contact the gift card company. I will never get gift cards here again. They couldn't even help to activate the card and the entire time she was speaking to me it sounded like she was annoyed read more

Brandon in Electronics is awesome! Professional, patient and amazing customer service. As most know this department is very busy and many items are locked up which requires assistance from an employee. This Saturday afternoon he was working by himself. There was a huge line, he was ringing people up as well as unlocking items for customers to review just extremely impressed with this young man and how polite he was under stress. Completely in control of his surroundings. read more

Worst first online experience ever! Bought a TV online for pick up the next day. Comes next day and, when I'm supposed to pick it up, they send me an email saying they are delayed. Ok, no big deal. An hour later, my order got magically cancelled!! They sold my TV to a random person and didn't even offer a shipping option on a later day, which I would've been ok with, but obviously they couldn't care less. You would think it's an inventory issue, right? Wrong! Here's the cherry on top: Next day, I get an app notification that the item I "liked" is in high demand and I should hurry to buy it online so I don't miss out ... worst customer service and web / app integration ever, but no more. Best Buy, here, take my money. Walmart doesn't want it. read more

Really bad service. Waited to buy fishes for over 15 minutes and asked the associates for help 4 times and still no help. So annoying.

This place is horrible I ended up picking up my favorite potato bread it was stale not even soft I got some butter from there the garlic butter spreadable kind it wasn't even spreadable. I think Walmart is targeted for lower-income families and don't really care about if they give them quality meat fruits, vegetables and the best products maybe the best price would you get what you pay for you guys should be ashamed of yourselves!!!! they've changed the dates on everything most of the shitt is expired I will not be shopping here anymore I'll just pay a little bit more money for a cleaner store and better customer service then I won't have to deal with all that get ghettoness Walmart get your shit together and be a union and pay your staff what they deserve you guys are ridiculous and stingy and I know you have the money to pay read more

Be careful and check your billing statements, They charge you for things you don,t buy. $67.00 on my EBT card and won' refund.

My experience at this walmart is terrible, My husband is retired and gose every morning collecting toys for his grandchildren so we always are one of the first to arrive there and first in the store .There is always a Manger who rolls her eyes when we ask about a product or says right away we dont have it before we can ask her name is A Toy manager maria in Baldwin park, I don't see the problem when we are there to buy and first people to get the item. Yesterday I went back to see if they put out the item a certain toy and witnessed giving a woman which it looks as they knew each other because she had gave this customer the whole case which i was asking for right infront of me, many people have said this about her but this time i witnessed it, i reported to Store Manger and it was like ok not my problem... I Am a paying consumer and I have not to many choices to buy from another company because of this pandemic..I spend a lot of money here. My recommendation is if u can shop somewhere else do it!!! THERE RUDE AND TAKE WHAT THEY WANT FOR THEMSELVES FIRST!!! read more

They closed the cosmetics section like an hour before the store closes...why??? Very inconvenient. Just wasted my time

This review is for support manager Desmond. I was waiting in pharmacy for someone to help me with a blood pressure monitor, since they are locked up. The first person to respond didn't have the proper key, so they left to go get it. After waiting several minutes, that person never returned. Desmond came by and asked if I was still waiting for help, and I said yes. He apologized for the wait and helped me with the lockup, and gave me 10% off the item. Thank you! read more

This store needs better management, if you shop in the morning 9 10 ish they have only ONE cashier working. There are 20 self checkouts. which doesnt accept certain items. Come on .... learn how to schedule people!!!! its a nice store, but if you cant check out in a timely matter what good is it? read more

Went to this wal-mart on saturday night to buy a space heater. We got there, parked within seconds, and went into the store. We went straight to the heater section, and the heater we wanted, there was only 1 left, and it was opened already. We picked it up, walked around, did a little shopping, then went to pay. I asked the cashier, if there was a discount for open box, he said YES!!! Gave us 10% off...nice guy. Overall, it was cool. no problems, no issues, the store needs to be a little bit cleaner, but thats ok...everything worked out great!! read more

Below one star. Walmart in Baldwin Park has to be the WORST overall. Associates are sooooo, soooooo, soooooo dense. The store has a thousand associates and not one can help in one department. It takes half an hour to get a damn key to open one of their cases. It takes 4 associates to tell someone to get the key. This Walmart is so horrendous I wish i could complain about the entire store and associates to the Walton family and express how much this store is full of feces. Ridiculous how these associates can't function like individuals. Not to mention, the "yellow jackets" are the bigger idiots in the store. Mr./Ms. Supervisor/Manager? Yeah, I don't think so. Bunch of dense SOB's. read more

I always go to this location, I'm very satisfied with the service I receive. Will continue coming here for my weekly shopping.

It's a big store, lots of people and looots of things but we spend 10 min at the "speedy checkout". Can you believe it?

I come shopping here once in a while,when I go, there's always long lines. They should open more registers. But I like the Orange juice machine and the wetzel pretzels and subway inside the store. read more

Just keep in mind that this is a Walmart in a not so upscale area. Don't be expecting much and you'll be okay. I primarily come here because it's down the street from me. Everything is cheap. If Target had the same prices I would have gone there instead, but it is what it is. Highly recommend checking everything you buy. Make sure no seals, lids, covers, etc. have been opened. That has happened to me a few times. The last thing you want to do is to drive back, go to customer service, and return a stupid, opened mayonnaise jar. Also, avoid going there late at night. If you do, park in the well lit areas. I have seen shop lifters stealing tvs, homeless people begging for money, people selling stuff (tamales, toys, chocolate bars, etc.) in the parking lots, etc. Like I said. A Walmart in a not so upscale area. Keep that in mind. read more

Been waiting in crafts and sewing area for over 1/2 hour. We've asked everyone that passed by for help. They say the same thing thing to hold on.the customer service at this location is unbelievably pitiful. The morale in this place looks extremely low. Everyone walks around here with an attitude. Shame on the managers and supervisors. read more

Went to buy ibuprofen and found it locked up. I went to the pharmacy for help. They told me to push the button over the locked cabinet. I went back and pushed the button. A very nice young man came to unlock the cabinet. I showed him what I wanted. He took it out of the cabinet, and when I went to reach for it, he pulled back and told me that I had to follow him to pay for it at the cosmetic department. What a hassle! Just for ibuprofen? That store is broken down into several mini check out sections. Like an indoor swap meet, you have to pay for electronics in the electronic section, you have to pay for camera supplies in the photo department, you have to pay for skin care products in the cosmetic department, now you have to pay for ibuprofen in the cosmetic department. They make you feel like a common thief when they insist on walking the product you want to purchase to a certain register. Anyway, I wasn't done shopping so I told the nice young man "Never Mind" and I came home and ordered my ibuprofen from Amazon, along with some vitamins and a few Christmas presents. I got free shipping and I received my order in two days. Good job Walmart. Good way to lose customers. read more

Super quick and kind associates that run the online online pick up station. Never had any issues. Thank you

This Wal-Mart location is great in terms of merchandise options however they seem to have difficulty keeping every day merchandise in stock. The also decided to do away with the 20 or or less lines so it is no longer worth it to go there when you only need a couple of things. You could easily end up standing in line for 30 minutes for a couple of items. Forget running in there for some beer or wine!!! Whoever thought it would be a good idea to get rid ood the 20 items or less lines and add more self checks should be fired!! That did absolutely nothing for the store's aesthetics because it looks horrible and it does not really benefit the customers who want a cashier. But wait, it saves the company money huh?! I don't want to self check I want a cashier to ring up amd bag my merchandise. On that note, most of the cashiers are as slow as molasses, rude or think it is ok to express their political beliefs on you while they are ringing you up. (Maybe I should self check afterall huh?!!) On 1/06/18, I stood in line and watched as cashier #006311 took 20 minutes to ring up one customer, then she did not greet me once she started my transaction and to top it off, she wasn't wearing a name tag. SMH..... Dealing with the bakery/deli is a whole other conversation. But I will say the chicken is delicious and the sandwhiches are a great deal. I shop here out of convenience because I am a wide and mother of 4 who also works full time outside of the home but I am really reconsidering my options. read more

This review is for the electronics department. First off Dinna was amazing. She helped me find the items that I needed and went above and beyond to make sure that I was a happy customer. I honestly have never come across someone like her at a Walmart. There was another woman working with her this morning but I didn't get her name. The point is she exceeded my expectations and I would definitely come back to this store for her. Dinna if you see this thanks again! read more

Gees...I should've just stayed home last night. Just kidding dinner buddies. It was fun! I'm sorry again for my bad mood. Please still love me!!! No....we didn't have dinner at WalMart, but on my way to the restaurant, I stopped here because what I thought would be an hour drive in traffic was only 30 mins. I needed to pick up items to donate for a coworker's trip to Africa, so stopping at WalMart was perfect. Of course, I don't know this area, but think I'm in luck because my new roommate lived here for the past 20 years. I call the RM and get roundabout directions to the WalMart from the first exit I saw as soon as I see the WalMart. [Two illegal u-turns were made during this trek.] On my way out, call the RM again because the damn Google maps shows "continue on Big Dalton Ave". Huh? I'm so confused. Where the heck is Big Dalton Ave? I see Marketplace Drive. But the RM doesn't know where I'm at either. "Didn't you live here for 20 years?" "Yea....but I never drove around in West Covina. Can you get back on the freeway?" "I don't know...does Pacific lead to the freeway?" "It should." "Do I go East or West to get to West Covina Parkway?" "East." Ugh. The RM was wrong. I end up taking the next exit, calling my dinner buddies, and cussing at DG in frustration. Sorry DG, and thank you for not getting frustrated with me. [Two more illegal u-turns were made during this trek.] I don't like getting lost trying to drive 2 miles to a restaurant, in 90 degree heat, and I didn't turn on the air conditioning because I was running low on gas. Do you see my frustration now, people? ;) Wow...that was quite the rant. I guess I should review this WalMart now...... It's freakin' huge! It's a SuperCenter, so I guess it's supposed to be huge. They've got groceries and everything! (I've been to one other WalMart like this, but that was WAY before the Yelp days.) It was also surprisingly clean and organized. I didn't have any trouble getting in and out of any of the aisles. I suppose I got lucky on a Wednesday night at 7:30pm. 10 minutes in, I've grabbed my boxes of $1 brownie mix, $2 bags of candy, $0.20 crayons, $2 construction paper, and $2 coloring books and I'm off to the self-check out. $20 later, I feel like I'm doing a good deed by donating to the kids in Africa. 4 stars because all WalMarts should be a SuperCenter like this one. read more

Very bad experience today. I have waited in hardware and paint area for about 40 minutes, calling assistant for help a lot of times. No one come for help. read more

I was just there..why? even though the last 2 times I came here I said I would not come back...I usually shop at target but because I was in the area and need supplies and milk I thought I would give it one last chance..Big mistake! Huge! This place has absolutely the worst customer service ever!!!!!! I used 3 coupons totalling a saving of $1.50 and they treated me like I was a criminal. The cashier kept arguing with me that I needed to buy two items as the coupon stated and I told her I did...we ended up emptying all my $100 worth of groceries and supplies out again so she could see with her f*ckin blind eyes that I purchased 2 of the same items..all that for a measly $0.50 coupon. This also happened to me last time I was here...This place is horrible...I've never had coupon problems shopping at my local Ralphs or Albertson...and I am not even a big coupon user! The staff are untrained and uninterested in helping anyone...they are constantly too busy gossiping with each other...I had to wait for two of them to finish their private conversation to ask where the goddamn construction paper was---by the way, back to school week and 4 aisles of the school supplies looks like a hurricane went through it...couldn't find crap--and what I couldn't find didn't belong there with the wrong prices. Oh by the way, Of the 3 times I went to this store I waited in line for 20+ minutes in what seem to be relatively short 3-5 people lines....I guess they were busy scruntinizing everyones coupon usuage! HATE THIS PLACE, I VOW TO NEVER GO BACK AGAIN OR MAY MY TOES GROW FUNGUS AND MY FINGERNAILS FALL OFF! read more

First of all most walmart store associates are great. But this store I walked in about 9:30 pm and started shopping for just a few items before I could put something in my car some one else grabbed it , not a big deal right? Well I proceeded to get another one, there were three of them pushes together in isle. So I went to separate one of them to use and an associate approached me and started to tell me very rudely might I add that those were his cart , he worked there he was apart of the night stocking crew, and he was trying to do his job and told me that I should of grabbed one walking in. I asked him have you hear of customer service. Well he said whatever then I said him what was his name (he wasn't wearing a name tag) he told me none of my business. I asked him of I could speak to his manager he told me good luck finding one. So I went and got one and I told him the situation . He said okay I will talk to him and then left. Does Walmart even care about customer service anymore ! This ruined my day never will I got to this walmart ever again. read more

This is where people come to show the world that they're dead inside and that they no longer care about hygiene or even putting on real adult clothes. read more

Only in walmart. I came to walmart to get me things real quick. My friend who has issues walking..so she get a little car to go around store.. at the same time another couple walks in and was going to get car as well..so my friend offers the car to the couple n i see a employee riding around in one..so i go and ask her for it. She looks at me like im crazy.. i go after her cuz she literally drives off. I ask again and tell her that we need a car.. she says nothing still then she says well ive had surgery yesterday. .. Long story short she never gave up the car. The couple that was looking for car felt bad n left walking around but u cud clearly see the lady was not able to move around that easy... Now my comment is if the lady cudnt walk around on her own sudnt she not be working. ... the cusotmer (us) were left uncomfortable just for a employee..might sound cruel but really. . Lets think about this.. paying her to work vs..paying customer. ... read more

This Walmart is big, has everything you need. I know that's supposed to be at every Walmart but this is the only location I know that actually has EVERYTHING. Which is great alot to offer. It's the ghetto looking people that turn me off away from the location read more

Fuck you Walmart. Why have 28 cash registers and only have 4 of them open at any given time. Fuck you. Every time with this bullshit. I lose an hour in line. read more

Can't believe I don't see any apologies from Walmart to all these unhappy customers, me included.

I come here for the inexpensive prices on most produce & home goods. Prices on fruit is very expensive here, though. I save my produce buying for somewhere else. I get a lot of my home products I use here since Wally's is very in expensive. They also accept most all return items if you have issues with them. This Walmart in particular I come too because it has my bank in side-Usbank. I make my deposites, buy some groceries and leave. It's true though, what they say about Walmarts. There are some weird people walking around here. I've almost seen a few fights. Crazy, & it's only been that I've seen fights at Walmart never any other store. Lol. read more

I can't give it a quarter star so this will I can't give it a quarter star so this will have to do , the lines were ridiculously long yet they were having a meeting at 8 pm in the back of the store by eloctronics loudly disciplining an employee who retorted by complaining about "stupid cistomers" I called the store to complain because the lines were into the aisles and after 6 rings a girl answered I asked what they didn't open more lines and she said that was probably all the cashiers they had. First off I've worked in retail and know that they train backup cashiers, then I asked for the managers name and she refused to tell me at first, I made my intention clear that I planned on complaining and she told me the managers name was DJ and hung up on me read more

Worst Customer Experience Ever. Didn't want to take my return even though it was in perfect condition. According to them the manager makes their own decisions independently to other Walmarts. The Manager didn't want to take the item because it was a holiday item. The explanation given to me was that they are trying to get ride of their items not accumulate more. WTF! What kind of professionalism answer was that???? No where in the receipts or their policy states Holiday items are final sale. Neither were their a sign next to the items. To top it off the employees were extremely rude about the situation. read more

This place doesn't even deserve a star costumer service is always busy not enough people on registers very rude employees don't like going there read more