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    Walmart Supercenter

    1.6 (164 reviews)
    Closed 6:00 am - 11:00 pm
    Updated over 3 months ago

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    Pickup 1 of 55 parking stalls
    Joneice B.

    The customer service at this location is poor. I truly try to avoid coming to Walmart but was lured with a good Early Black Friday deal. I ordered online with pickup. I got a message saying ready for pickup. Got to store and all pickup lanes full. Parked and realized that only 1 of 2 items were available. Went into store to picked up items and went to purchase since pickup line was ridiculous and no where to park. All 55 stalls were filled. So just imagine how long you have to wait to get curbside items. At customer service station, I was informed that I cannot buy item because not able to until the next day. I explained that I already purchased items and app told me to come. Long story short...unable to buy because Early Black Friday deal. Ok, so I purchase other items. While ringing out those, customer reps behind the counter start saying how they are going to purchase the item that I picked up today. Bragged about how they can buy early...meanwhile I am customer that now has to come twice to the store because the app wrongly informed me my order was ready. I was just super annoyed by the poor customer service from two of the reps. It was just loud, brash and lacking of empathy for wasting my time and gas. Fast forward. I ended up going back the next day for pickup. At least this time there was somewhere to park as I got there at 8:19am. It took only 10 minutes for my items to arrive. I was happy that I informed the store that I was on my way. Only 10 of 55 curbside parking stalls filled. On a more positive note, the medical center was clean. The beauty section has a wide range of multicultural items. Target is usually my jam and it's probably for a reason. If you go here just know it is the wild wild west!!!

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