Bad customer service .. I called and asked to talk to someone in the auto shop and kept me on hold for ever and no one answered

The number of shoppers and staff with no masks or masks on their chins or completely off is atrocious...

You need to find this employee and give her a big thank you. Every every store needs as many of this employee as you can hire. For the upmost friendly courteous knowledgeable person. She help me in the automotive area. This review was long overdue, the transaction took place a little more than 30 days ago. As I was having trouble uploading her picture with my Yelp account. I couldn't remember her name, and the picture didnt show her name on the badge. Tony read more

Walmart Supercenter - This employee needs to be recognized for her stellar courtesy, smile and helpfulness! she help me in the automotive department! - Department Stores Near Me - Glendale, Arizona

I've come to this Walmart as I visit from California. This one is one of the most unfriendliest facilities. Prices and product comparr equally to other Walmarts. read more

Walmart Supercenter - Department Stores Near Me - Glendale, Arizona

Steven in the Pharmacy just lost this location a customer. If you don't like your job and you're gonna be rude to customers, I suggest you go find something that suits you better. It's a damn shame, because I was spending almost $400 a month here at this pharmacy and I will be taking my business to Lake Pleasant and I suggest everyone else do the same. It's not that much further of a drive and the experience at the pharmacy is night/day, completely different attitude and environment. Great job Steven, keep up the great work! Hope you don't cost this location too many customers before your reprimanded or fired. read more

The last two times I have gone for one item on my WIC usually milk both times there is only three cash registers open and they all have at least three carts of people in line. There's employees standing around talking doing nothing and yet 20 minute lines somehow? Both times I have left and gone to Safeway I don't know who is management over there but they need to get their shit together and get people on the floor. I'm no longer planning on going to this Walmart at all I'm sick of wasting gas!!! read more

If i could put no stars i would. There's this guy David who is a cashier and he literally throws all your stuff in the bags like nothing. This is the Fifth time he's done my groceries and he broke one of my items and he didn't care and he told me " you can pay now bye " read more

Looked online on Walmart.com for a firepit, trying to be productive! Found one that said it was $35.00. We went to the nearest Walmart, asked the sales rep which one it was, he pointed it out, yet it was unmarked on the shelf. But the company name, size, and numbers on the package matched the description online! So we took his word and took it up front! However, When we went to Check out, it scanned as 45.00! So we explained to a staff member nearby that the pricing was incorrect, and showed her the website pricing. She called a "manager" over! And this girl said that it didn't matter; they couldn't go by the Walmart.com website, but only the Walmart app because the website could be "external"! This is completely ridiculous, and Walmart is providing false advertisement to their customers! Just plain disappointing. read more

I'm fed up with the RACIAL PROFILING at the SELF CHECKOUT station in the morning. The self checkout station next to McDonalds has a short older Caucasian woman that's a brunette and wears glasses. From a glance she looks like the sweetest person in the world but as of lately she's been watching me like a hawk. She'd always accuse me of not scanning an item and I'd tell her to check. This time she was watching me to the point she came up on me and asked if I scanned the Sodas in the cart. She was watching me the whole time then she grabbed her device and claimed that she didn't see me scan it. How? You were eyeing me the whole freakin time! She has one more time to accuse me of not scanning items. I'm going to ask for her boss and make a scene. Walmart stop hiring old racist ppl from the 18th century! read more

This is our usual go to location for Walmart. This is more of a complaint about them bringing out pallets so early in the evening. This is an awful practice, providing a terrible shopping experience. I don't know what genius thought this was worth doing. I'd like to see them try to navigate through the mess! If they were smart, they'd stick to stocking on third shift. And one more issue, last night in different areas I saw 5 different employees knocking signs over. Strangest thing, like some kind of trend going on. And to top it off, they didn't pick it up. One of them stopped, looked down at it, turned around and walked away. read more

Waited more than 30 minutes at the makeup center waiting for an employee with the keys for the eyelashes. If you're going to have ALL the eyelash and nail stuff locked up then please have an employee nearby with the right keys. Every associate I encountered did not have the right key, and the associate that did have the key never showed up. I ended up leaving, no way am I waiting longer just to get eyelashes. I will be going somewhere else now for makeup. read more

I was in Walmart and saw a tickle me Elmo on a roll back price. It was on line for about 24.48. The posting said one left and where it could be found. I went to the aisle and saw it was almost 50 dollars. I asked an employee who suggested going to customer service. I went there and asked for the sale price. I was told it was on rollback and had to be ordered online. I ordered on line and asked where I could go pick it up. Another employee said it didn't work that way. If a previous unfilled order had the tickle me Elmo my order would not be filled. I could not jump the order line. So I jumped through all these hoops and ultimately lost out. I ordered from Target and left all my other products to be purchased at Walmart read more

Horrible customer service!!!!!!! Johnny csm and Naomi that works in the returns are rude! Treat your customers with respect....c'mon!! They don't follow store policy. Melissa csm- (the Hispanic Melissa mid shift, not the Caucasian Melissa) is no longer there but was the WORST. Some family and co workers also had complaints about her. She was rude, unprofessional and discriminatory towards customers. I didn't shop there all year because the store has horrible customer service (target is wayyyyyyyyyyyy better) but I only came back to return an online order. I was reminded why I don't Deal with these people anymore...rude, unprofessional and terrible quality customer service. The manager Phillip is kind and listens when you have a complaint, compliment or concern. He helps to resolve any problem I've had. He also speaks to employees about their behavior when their is an issue. On the bright side, some other employees are good ( Connie is phenomenal)!! Go to a different Walmart!! Most of These people are all in a bad mood and don't like their jobs!! I'm telling you, service you is terrible!! Save yourself a trip! read more

I was very impressed with this location during the recent COVID-19 craziness. All staff seemed in good spirits and calm and helpful- despite a lot of empty shelves. They obviously have been working hard keeping up with demands and restocking. Thank you for a pleasant experience even though I couldn't get everything I needed due to empty shelves. read more

KINDEST THANK SUPER WALMART TIRE DEPT!! Manager Don, Tony , Melissa and the rest of the staff for going above and beyond in taking care of me. You guys work long hot days and to stay later after hours to take care of my tire show such CLASS ACT!! Wishing you and your team much continued BLESSINGS!! read more

This place is hands down the worst place to shop, then again it is a al mart so that doesn't say much. No one to help and when and if you find someone they will never come back to assist you. The Tire lube express is a joke, nothing but punk "kids" and horrible management. Do not shop here unless you are those people that could careless for any sort of customer service read more

I love shopping here, but when you are in need of baby formula don't waste your time. After waiting for 10 minutes, I started my timer on my phone. I waited for an additional 17 minutes and 46 seconds. That's a total of 27 minutes! It's a bit crazy! They don't have a button to press, so you have to go find an associate, then they have to go call someone. read more

I just can't believe what just happened. I am in utter disbelief. So you know how Wal Mart checks your receipt sometimes? Well I was waiting for the lady to check mine and I SWEAR on my entire life.. this is how it goes: Me: "oh are you not gonna check my receipt?" Her: "no" Me: "oh how come?" Her: "its cus your not black" Are you kidding me? Just because the three people in front of me were of color and you were RUDE to the mother and her daughter doesn't give you the right to say what you said to me. I can't believe it. Really Wal Mart? You guys really hire these type of people? I am at a loss for words. *for anybody wondering what she looks like she was an old white women who wears a yellow vest with white hair when you walk in or out read more

Kyilee and Brandon both jumped into action and worked as a team to help me locate these nail stickers for my niece. In all honesty I didn't have much hope since this was not a fancy expensive item...only mere nail art work. It really made my day. Kyilee was super approachable and extremely helpful. Brandon was quick to lend a hand and within moments the item in question was located! Their dedication and assistance meant a lot to me. They are both amazing! [I hope I didn't butcher either name.] read more

Walmart Supercenter - Department Stores Near Me - Glendale, Arizona

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I find this to be one of the better Wal-marts. It's big. It's clean. It's laid out nicely. Even the cashiers seem to be nicer here. I wish this one was closer to me. read more

This is a typical super Walmart with groceries and everything. I find the meat prices outrageous here. Hamburger meat was almost $4 a pound. Also the produce isn't the best, the lemons were all pretty bad. The rest of the store is pretty typical. Bathroom is nicer than the one at home although it definitely needed a cleaning. There is a switch on the wall that says to turn it on if the bathroom needs clean. The switch was on but nobody was cleaning. We were here and a kid pulled the fire alarm near the customer service counter. Oddly the fire alarm only went off in that area. The rest of the store was quiet. I don't think that's the safest system but they must have a reason for it. read more

Arrived early for an oil change. No one available to check people in for almost an hour. No one showed up to even offer an explanation. Multiple calls for assistance and/or a manager but no manager ever showed up. Horrible customer service. Sadly, not my first complaint about this store. read more

Debra cashed out my groceries and we had a funny conversation about "being geminis". She was great. Sandra checked my receipt when exiting and was sweet as can be. A gentleman helped me find soups, and another lady helped me find ice trays. My app wasn't connecting for whatever reason and I also have kinda poor eyesight, so they were a big help. Makayla restocking the floor by dairy though... don't ask her for anything! So rude! We all have bad days but dang... hardly spoke or looked at me when I asked her for help; then when she started to look up the item I needed on her app, I noticed her nails. I said they were pretty (they were!) to break some ice but she still hardly responded or even acknowledged someone was talking to her... quickly became so awkward and made me feel like such a bother that I told her never mind, I think I can find what I'm looking for... and the reason I'm calling her behavior out on a five start review is because I then watched her treat two other ladies asking her for help just as rudely. Usually I'd just be like whatever if it only happened to me, but seeing that is what prompted the addition of it in this review so hopefully her professionalism can be addressed so she's not making customers feel like they're inconveniencing her. Like honestly was one of the most awkward sales associate interactions I've ever had in my life. Twilight zone. I digress. The other associates that were genuinely pleasant people deserve the five stars :) read more

Waited for 15 minutes for someone to come help with a locked display case, after asking the manager Sandra for help , we got nothing but attitude and that helping a customer was a insult, burden and beneath her. Then witnessed her bullying another associate. Never have I seen a Manager behave in this fashion. This was a behavioral reaction it was not a misunderstanding or miscommunication.After the way she handled a customer asking for help, I'm curious how she would react if a Associate reacted in the same fashion she did and if she would reprimand them. Maybe this Walmart should make some management changes since being helpful to customers is an insult, a burden and beneath their manager Sandra. read more

When over there to get some supplies cause my wife had a transplant and what do you know A couple walks by without a mask WTF?. Totally irresponsible of Walmart. read more

The cashiers, with the exception of two, do NOT want to work. They ring so slowly that I can feel my hair growing. You're going to be here until your shift is over, regardless of how many people you ring up, so you might as well do a good job. Isabelle is the worst offender- she walked away from us twice while she was ringing us up. Management does nothing to correct their employees therefore service never improves. Coming in at about 7:00 am on Saturday or Sunday is definitely the only way to avoid unnecessary stresses. I think the whole "people of Walmart" thing is a stupid and unnecessary stereotype, but this Walmart is the closest thing I've ever seen to it. read more

The auto part of this Walmart was absolutely garbage. I took my Tahoe in at 10:06 am. The estimated wait time to get ONE tire put on was 1 hr to an 1 1/2. Two hours goes by and I asked how much longer. She told me it would be another 45-1 hr. I took Uber home not wanting to wait and at 2:36 pm they called letting me know they just finished. I will not recommend or return to this Walmart auto store. read more

This review is for the most efficient pharmacy ever special props to Beverly and the great pharmacist there of this means you Mark and Kim

We have ordered cakes from the bakery on two different occasions and on both occasions they have messed up our order. The first one was my son's graduation cake they gave it to another customer. I don't feel they made an adequate substitute for graduation cake. Then tonight we went to pick up a specialty cake and instead of having the artwork we requested we were given kit to assemble ourselves and they put the wrong type of frosting on it. read more

I am happy to report that Walmart decided to make things right regarding the situation I had with the television converter box.

Stopped in for a quick trip, had to find someone to help which took a little while. Once I got someone everything went smooth. In and out really nice. read more

I'd like to add, filthy Phil, will scream at the wrong person ,sooner or later, he will get his just rewards!

Dr Seuss Classics Pontoffel Pock & His Magic Piano The Lorax VHS Cassette Tape Orange VHS Clamshell read more

Walmart Supercenter - Dr Seuss Classics Pontoffel Pock & His Magic Piano The Lorax VHS Cassette Tape - Department Stores Near Me - Glendale, Arizona

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Prior to arriving at this location I called to make sure they were receiving returns this time at night , they said "yes until 10" the time was currently 9:30. So I go down and it's now 9:48 and the lady tells me no their closed and directs me to the manager and the manager was a women didn't catch the name and in a rude tone told me no not this location and proceeded to give me a dirty look. Didn't offer to help or tell me when she could but just looked at me... And all the other employees looked like they were in a prison. I refuse to ever step foot back at this location , terrible service. Fat L wish I could give negative stars read more

I have to give this Walmart 5 stars for excellent customer service. Because of their friendly staff, they are the only Walmart location I will patronize. The store is also well-organized compared to other Walmarts. I'm so glad this is conveniently located! read more

I have been a customer for over 20 years. TOday shopping at WALMART stops. The employees refused to accept a state issued temporary ID as a form of ID to exchange $20 Worth of shorts. I lost my ID and wanted to exchange/return the shorts for others. I went to MVD and got a copy of my drivers license to return the shorts. The guy behind the counter said it was against policy. Gee, it is good enough for a police officer if I were to be stopped on the streets, but not good enough to make an exchange/return for WALLYWORLD I can take my business elsewhere and I will tell my family and friends to NOT shop at WALMART. GOODBYE AND GOOD RIDDANCE read more

This review is for the Pick-up! What a team of amazing, polite and efficient crew! The kind of people who just make your day better. Stacy is always so Nice!! I'm so thankful for this service as I have some health issues that keep my energy down on many days. But it's for everyone really. It's a must try. You order at home they load up for you at store. Best invention ever. You guys rock! Keep up the good work. read more

This is my favorite Walmart location in the area. There are hardly ever any long lines, they have always had what I needed, and their is plenty of parking. Not really sure what more you could ask for. read more

I really like this Wal-Mart its always clean and well stocked. The employees are very helpful. The delli is well staffed and there hot food is fresh. The other thing that makes this one nice is the normally have enough cashiers working. read more

Was a few minutes after closing of customer service, and employees contained attitude telling us that we couldn't return a few items. Fitting rooms were closed as well, and the employee managing the fitting rooms had raised her voice and said "Fitting Rooms are Closed!" before even approaching her. I've also asked one of the employees for the location of an item, and his reply was, "I don't know! I don't even think we provide it." Employees don't have the best attitude and are not knowledgeable of the store's inventory. read more