Stopped in quickly to see if something I saw on social media was on sale. Unfortunately, wasn't…read morelucky this time! But that's okay. The I used my app to scan as I shopped and used the scan code to check out. It was a quick and easy process to get out of the store. Was met with a smile by most of the employees. Most shelves were stocked and it was decently clean.

This store is a joke. Their managers are the most horrific people you could ever interact with. The…read morestore managers refuse any interaction with customers. I've tried to contact store leadership for 5 years about chronic problems with their deliveries and they simply don't care. I called today and spoke with the manager named Megan (9:20am 6/14/2025) and she hung up on me without helping after rudely announcing they "don't have anything like a store general manager here"...shocking and not shocking. A real class act here.

What can I say?The store was clean and the wife always finds something to buy. The employees appear…read morenormal as working people are. They weren't bad or spectacular but did a good job.

This Ross store is in the city marketplace mall on the north side just off 95…read more I was very impressed with the amount and selection of nice merchandise, the good layout and cleanliness of this Ross. One of the nicest Ross stores I have ever been in. No empty shelves and items were displayed nicely. Checkout was fast and courteous. Prices were in line with other stores. I will be back when I am in the area again.

It's Nice. Friendly workers, Service quality was Ok. The Selections were Awesome and the Value was…read moreCheap but a Bit Pricey

Decided to try this shopping area as it's a little closer to home than my typical drives to…read moreSouthside or other areas further from downtown Jax. Both HomeGoods and Burlington were terrible. HomeGoods was messy and sad. Burlington had rows and rows of near empty shelves everywhere but in the clothing sections. Won't come up this way for home goods again

2026UPDATED: I'm years in- I've become a VERY loyal customer and have branched out from overalls-…read morewhich these overalls are HANDS DOWN my favorite overalls EVER. So many pockets, so comfy, stretchy, flattering and fun! Bras, underwear, pajamas- all fabulously fun prints and super comfy/cooling! I also LOVE the sweaters from the winter season- I bought a couple of them and I have several jackets. Quality products across the board. I will mention- they just redesigned the shorts overalls and the material is slightly different and they messed with the pockets- I hope they listen to their customer base and give back the original pockets and material, but they are still super cute! Overalls tend to run big, but the new design of short overalls are true to size.** Important info I went to a pottery convention earlier this year and Duluth Trading Co overalls were everywhere! I had forgotten about it until they popped up as an ad on my IG and I hadn't even thought about new overalls in months! But they had a great Mother's Day sale going and as a new customer- I got extra off. I ordered online and John mentioned he thought there was one up at River City Marketplace. Today (Mother's Day) we were headed to the National Cemetery to visit mom and stopped into the store and I snagged a couple pairs of overall shorts. I tried them on and found out that I am a smaller size than what I ordered online! Great problem to have- but when they come in the mail I can exchange them at the store. I got the same deal as online because I signed up for their text message program and got an additional 20% off on top of the sale prices- woohoo. And John and I both enjoyed the store as a whole. We were offered assistance numerous time by various staff and one associate made sure I knew about the text savings. Our location here in Jacksonville is the only location in Florida too! Based out of the midwest, they have a location map located at the back of the store. John even read a bit of their company history and compared it to the tv show Outdoor Man with Tim Allen. Good, solid, American company. I will be back and I will be shopping more ;) **2023 Update- I have shopped even more and even got John to buy a few things. I am absolutely in love with a skirt I bought here and floored that the size that fit was a 10! For those who know me, I'm down a few sizes- lol. Medium overalls already made me feel so good- which I wear often a LOVE!!! The staff is consistently wonderful too! Stop in and treat yourself.

Always a great visit and great service. Clearance items are always a must visit but always a…read moreselection of knick knacks too.

This is a really nice area, but I can't give it 5 stars because there just isn't much here…read more Shoppes at River City is just an extension of River City Marketplace. If it weren't for the tiny little sign that's barely noticeable (I didn't even notice it until I specifically started looking for it) then you'd just think this area was River City Marketplace. Technically, it is. Jimmy John's is what stands out in this little plaza and is what gets the most business. The only other things you'll find here is a nail salon, an insurance place, a local jeweler, and a State Farm agency. There are probably a couple of other small businesses here, but I can't recall. The parking lot is nice and there are plenty of parking spaces. The grounds are well-manicured. It seems as though they are extending Shoppes at River City across the street where they are building the new Hobby Lobby (which should be opening pretty soon). I noticed a "Shoppes at River City" sign next to the Hobby Lobby "Coming Soon" sign. Kinda odd they would extend it across the street.... or maybe when all is said and done it will officially be called "Part II." Who knows....

Tia is awesome - We…read morebought the wrong golf clubs and she helped us process the return and got us the proper set too. Outstanding crew member and customer service. Thank you Tia - appreciate you !

We went in to find a competitive swim suit and were sorely disappointed. First you can't look…read morethrough them with out them all falling off the rack. Second they have zero organization. We grabbed on and headed to the register which lead to a mediocre at best interaction. I understand as a cashier it is not always the duty to handle the whole store but you are the last impression a customer has before they leave. The item we purchased not only rang up incorrectly than they price marked but when I let her know that the area was in disarray her response was...." I know I have seen it". She was pleasent but that doesn't fix my impression of a place I am spending my money at. This is a second attempt to purchase a suit here and we left the first time because it was a mess to dig through. If this was not the last resort we would have gone elsewhere.

This particular BJ's Wholesale Club is in the River City Marketplace and overall is a good…read morerepresentation of the brand. They also have gas here, so it is also a good choice to fill up your vehicle. The service and selection are pretty good and it had a decent ambiance. I would definitely recommend here.

**Racially Discriminatory Treatment by Floor Associate Pam**…read more My experience at BJ's Wholesale on July 16, 2026, was unacceptable, humiliating, and deeply concerning. Before checking out, an assistant manager had already confirmed that BJ's would honor my $20-off coupon. She instructed me to go to the checkout area and said she would inform the staff. When I reached the registers, a floor associate named Pam was the only available employee. She was wiping down the registers and conveyor belts, so I approached her for assistance. Pam immediately told me that the coupon could not be honored--even though she is neither a manager nor an assistant manager and the decision had already been made by someone with the authority to make it. Pam then announced that she was going to speak to the assistant manager "about that." When she returned, she looked in my direction and appeared to pretend that she was speaking on the phone before approaching me. She then stated that the coupon would be honored "this time," but began attempting to scold and lecture me about what would happen "next time." There was no reason for Pam to insert herself into a decision that had already been authorized by management. There was also no reason for her to speak to me as though I had done something wrong, attempted to deceive the store, or needed to be disciplined. I experienced Pam's behavior as hostile, controlling, racially discriminatory treatment. As a Black woman, I am very familiar with the difference between ordinary customer-service communication and an employee deciding that she has the right to police, undermine, or control an interaction that was already resolved. Pam appeared determined to override the assistant manager's authority and establish that she--not management--would control how I was treated. My concern is bigger than a $20 coupon. My concern is that a customer-facing employee felt comfortable treating me with suspicion, hostility, and condescension when I had already received approval from management. Does Pam's conduct represent the BJ's Wholesale brand, mission, and values? If it does not, this incident needs to be taken seriously. BJ's should review the store's camera footage, speak with the assistant manager and employees who were present, and investigate Pam's conduct. An employee who brings discriminatory, hostile, or intimidating behavior onto the sales floor affects customers, coworkers, and the entire atmosphere of the store. I am requesting a formal response explaining how this complaint will be addressed. I also expect BJ's to determine whether Pam should remain in a customer-facing position without corrective action, accountability, and appropriate discrimination and customer-service training. Black customers should not have to prepare themselves to be challenged, policed, or talked down to while spending their money. I entered BJ's as a paying member and deserved to be treated with the same dignity, professionalism, and respect as every other customer.

I am much less of a Michael's addict now that my primary medium is clay- BUT, I will always love…read moreMichael's. I get coupons and vouchers occasionally- but I simply love going in for seasonal goodies! Halloween is my absolute favorite holiday- so I am always down to sprint to all the stores when Halloween merch drops! This one is clean, and easy to find all of your goodies! Craft till your hearts content! Or decorate- either way, happy shopping!

Nice big store! I didn't have time to check it out in details but it looked to be well stocked. My…read morenormal Michaels is much smaller then this one; I'm sure I could have found more things but I didn't have time right now.